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United Wireless Group
3380 Green Park Cir, Charlotte, NC 28217, United States
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United Wireless Group

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Gu
Review №1

I will love to recommend United Wireless Group to all dealer! They have great deals on phones and good quality. When I came here they are always welcoming and I always get great service. I love dealing with them.Chris, Josh and Mark the best!If you have any issues with any devise they are always great on checking the device and or giving credit. So dont think twice came visit them!

Un
Review №2

Purchased few phones from UWG through INCOMM market place, B grade actually are D grade quality, one of the iphone 7 had a home button & charging-port issue tried to do a RMA for a replacement but it was return back stating home button flex ripped suggesting customer damage I dont know how is that possible when the phone was never sold & it was returned in same condition that it has arrived in, bottom line will not purchase any phones from marketplace.

Na
Review №3

Have been dealing with them for few years now, they have always been great to us and they keep providing us with great customer service especially Josh and Chris.

Ed
Review №4

They are one of the best wholesalers that I deal with. Ive been purchasing just about every product and carrier from them for the past decade!! When it comes to customer service and honesty in business transactions, I have not found any company to beat them yet. Look forward to doing business for many years to come. Josh is my point of contact from day one. Retailers, shop with confidence!

Da
Review №5

Ive been dealing with United Wireless Group since 2013. Theyre always helpful, accommodating and most importantly, their prices are great on handsets. Ive probably ordered thousands of handsets from them over the years and have had very little issues. When I do have an issue with a phone I just send it back and get a credit. They dont hassle me about anything and they always keep me updated on their newest promotions and inventory. I highly recommend as a master dealer.

Ph
Review №6

Ive been buying from them for sometime now. I deal with Jorge normally and hes is good! Highly recommend!

Ha
Review №7

Always helpful and will try to get you a great deal every time pleasure to do business with

Mi
Review №8

I love ❤️ this guys they are always be in contact when you need them and answer the phones even if you have any situation with anything,I 💯 % recomen them for all the product that they have 👍

Et
Review №9

Ive been dealing with Andy for awhile now and hes been a great person to deal with. Always super friendly and offers the best deals around!

Ch
Review №10

I just order an i phone 6 64gb they told me is B stock but when i get to the shop its a C stock i stop ordering from them because the quality of the phones i did this time its just i run out and last week i return 2 i phone 6 plus they have a IC TOUCH problem and i still not get the credit yet from them . i knew them for almost 15 years but they still playing me around each time i do order from them

Sa
Review №11

I have been a client of the United Wireless Group since they were called Pageplus North Carolina. They have earned my business over the years with exceptional customer service and quality devices. My team can count on United Wireless Groupie to follow up and deliver when necessary. They are always ready to help your business achieve its ultimate goals. From subsidize handsets and promotions to factory unlocked devices these guys are the ones you can count on. WE ARE PROUD TO CALL UNITED WIRELESS GROUP OUR MASTER AGENTS FOR TRACFONE! JOSH IS ALWAYS COURTEOUS & UNDERSTANDING! JORGE IS ALWAYS READY TO HELP WITH AN EVENT & FOLLOWS UP EVERY WEEK.Thanks again for all the support over the years. Lets make history!

ci
Review №12

Excellent customer service! I’m always well taken care of!!!

Jo
Review №13

This company is top notch. Everything has been as described when I’ve purchased from them. Customer service is top notch and way beyond the rest of the industry! Never receive a batter with less than 80% life left and condition is always what I’m told! Will continue doing business with them as long as I’m in this industry!

iT
Review №14

Great Products. Great Customer Service!

Ju
Review №15

Poor customer service. The technical support is a waste of time. Phones are used refurbished junk. The owner i think his name was Chris, is a narcissist jerk. It’s like arguing with a child. I strongly do NOT recommend United Wireless Group. Use a trusted cell phone provider. It’s true you do get what you pay for, and that should of been my first clue.

Bl
Review №16

Incredible people, incredible products, incredible experience. Wouldn’t go anywhere else!

Br
Review №17

Without a doubt if you deal with this company ask for Brian or Chris. They both are an asset to this company for sure. Giving nothing but the highest level of customer service that is humanly possible without going overboard. They pay attention to detail and keep you informed every step along the way. Thanks !

ni
Review №18

Exceptional customer service. I cant say enough about Brian. He is professional and extremely knowledgeable. He always goes above and beyond to make sure that his customers are happy. He is a huge asset to that company.

Kr
Review №19

Andy is the best!!!!!! Andy gives you the one on one attention a customer deserves!!!!! Andy understands what best meets your company needs and also is very good with suggestions. I appreciate the time Andy takes with me when placing an order and he has excellent customer service skills. You cant go wrong with Andy!!!!

Jo
Review №20

Extremely low-quality devices and poor customer service. We ordered 16 phones that were supposed to be grade A or B. Almost all of them were grade C or D at best. Deep scuffs and scratches in nearly all screens and housings. Worn out, degraded batteries. One device was dead-on-arrival. Some were missing plates and screws inside. Some had tripped liquid damage indicators. We were shown dozens of example photos of their grade A/B stock before we placed our order...the photos looked good. But we received much different quality in the mail. We had to replace the screens, batteries, and housings on the majority of the devices ourselves. UWG declined to credit our account for our parts and labor. When we did send the one DOA device back in for an RMA, we were promised an expedited 2-3 day turnaround time. 12 days after they received the phone I decided to call them and check on it since we had not heard a word from them. Turns out that their techs were still fiddling with it, trying to repair a damaged logic board, and that our replacement device had not even been shipped. It finally shipped today. God knows what kind of quality well receive. Not much effort on behalf of the customer service team to make things right. They wanted us to send all the damaged devices back for RMA, but with wait times like that we could not afford to miss the sales, which is why we took it upon ourselves to refurbish the products they sent us. Needless to say, we also had zero confidence in the quality of their replacement parts and devices, given the condition of the devices that we originally received. They knew what they had promised us, and they knew what they sent us. Why would we expect replacement parts to be any better? All in all, that is the message: they make you promises, but then deliver something else entirely. See the photos for yourself.

Gr
Review №21

I can honestly tell you that no one takes care of you like Josh and his team at United Wireless. There have been times where I have been completely lost, but Josh and his team are very patient with their knowledge to get things right. I couldnt have asked for a better business to partner with. Please give them a shot. You wont be disappointed! Thanks guys!

MI
Review №22

Great customer service, Best deals hands down!! I like the fact that they build a relationship with their customers. Extremely satisfied with there service and phone. Every phone is tested before shipped to my stores.

Sk
Review №23

Great company and excellent customer service. Josh has always been honest and upfront with me regarding everything. He is always available when needed and checks up regularly to see if he can be of any assistance. I have referred quite a few people and hopefully many more since it has always been a pleasure when dealing with them.

Ca
Review №24

I JUST LOVE PAGE PLUS NC... PAUL IS THE GREATEST.. HE IS ALWAYS THERE TO HELP WHEN I CALL OR EVEN SEND HIM EMAILS... I GET ALL MY PHONES THAT I SELL IN MY STORE FROM THEM .. THE MONTH OF APRIL AND MAY I SOLD OVER 30 PHONES PER MONTH. THANK YOU PAGEPLUS NC FOR PROVIDING ME WITH GREAT PHONES FOR MY CUSTOMERS.JOB WELL DONE GUYS..

Jo
Review №25

I have been dealing with this company for over 10 years! They are good honest people to deal with.

Ga
Review №26

BRIAN ALLEN IS THE BEST. HES ALWAYS SUCH GREAT HELP .. THANKS FOR ALL YOU DO TO HELP ME AND THE STORE AND CUSTOMERS

Jo
Review №27

Great group! Knowledgable staff and management is available to sort out issues that can/will arise within any wholesale business! Thanks again,

ga
Review №28

Brian the best Rep they have there!! I would recommend him every time.

du
Review №29

This is a company I would not want too do business with, lack of experience and customer care.

Da
Review №30

After experiencing two mistakes from this company, that actually cost me money, I was threatened with physical harm by a customer service rep. I am filing a complaint with the North Carolina Attorney Generals Office. I would be careful making purchases from this fly by night company.

Ji
Review №31

Been doing business with them along time. They are very knowledgeable . I wouldnt do business anywhere else.

ja
Review №32

They are the best people in business

Te
Review №33

Perfectly clean working iphones and androids. Good service and fast shipping.

ma
Review №34

Good experience with United wirless groupGood quality phones, good prices, good friends.

ev
Review №35

Great costumer service I have so far I have been doing business with this company more than a year, Great cell phone company at a good price if you ever need a cell phone as for Jorge Marcelo Excellent costumer service .

Ho
Review №36

I have been in this industry and owned multiple locations for nearly 10 years now, and I wish I would have found United Wireless Group at the start of my ventures. Hands down the best distributor that I have dealt with to date. The entire staff is knowledgeable, always there to help with any technology questions that I might not have the answer to (if the rep Im dealing with doesnt know the answer, they find someone in their organization that does) and never make a promise to me that they cant keep. Word to me is everything in this industry, as there are so many wholesalers that just want to run and gun, with no support after the sale. Theres a reason UWG as been around longer than I have! If you need to spend your hard earned money wisely, look no further than UWG!!

Ju
Review №37

The best customer service in years! Ive been in this industry since 2009. Ive been lied to and ripped off by other Master Agents. NEVER by PagePlus NC. Phones are quality stock or new, and if theres a problem; they go far and beyond to resolve it in a timely manner. Whether is the office staff or delivery staff I have nothing but respect and admiration, because businesses like this are one in a million. Keep up the good work!

Ah
Review №38

Purchased an iPhone 7 from them. The home button didnt work. I sent it to them to repair, they returned it said they couldnt fix it and told me I should try to get apple to fix it. Make a long story short. Im out $350.Josh Huneycutt tried to help as long as it didnt cost him anything. When he got involved, he asked me to return the phone to them a second time (of course im paying shipping) and again they return it saying sorry. This entire process took about 4 months. Also, overall their prices are set higher than average.

ja
Review №39

Had a problem with my personal iphone 8 yesterday and it seems no one could resolve the no signal issue, not Apple nor PP help line. I turned to Page Plus NC the master agent and spoke with Josh. Within minutes I was back on with signal and zero problems. Josh went above and beyond working miracles with his team. I appreciate the hard work, great service is difficult to get these days. Thanks again Josh to you and your company for helping me out of a tough situation. Youve got my business. 10+

Be
Review №40

Been doing business with PPNC since they started. They have the best pricing and great customer service! Going to their office or when they come out to mine, they are always more than professional and have helped me out of jams many times. Shout out to my buddies Josh and John who I dont see much anymore because Im off they day they come out. Chris is the man and a wizard when it comes to tech support. And I cannot end without giving high praises to Brian and Sydney, who from speaking to them over the phone, are the only two that actually get any work done.. haha Page Plus NC comes highly recommended from someone who has been in the business for over 20 years.Thanks a million guys, you all are awesome, much love

Da
Review №41

Horrible customer service. Called about a cell phone and was offered the exact opposite of the product I was requesting. Attempting to do business with them is like expecting to fly into South Korea for some authentic Korean BBQ and ending up in Pyongyang and getting a bowl of oppressed rice instead. Weird experience overall.

Tn
Review №42

F**king horrible..... Ordered parts/phone for client that is leaving town. Called numerous time to get tracking number as was not provided on day of shipment. I called the following morning as it was and overnight package which also speaks to the urgency. Obtained the tracking number and saw it was out for delivery. Great.... So I thought. Fedex driver come and ask if I was expecting a COD package. NO!So after paying the MF they send the package out COD. You may have made me lose a sale as my customer is a law student that is going out of town!This is beyond acceptable! NEVER AGAIN, I cannot take the chance ANYMORE!

Al
Review №43

I been doing business with this company for years, and I did not see any thing but great service and respect, and when I have any problems they will solve it fast, they even respond to my calls after hours and weekends so I do not understand how any one can have an issue with this company with the GREAT TEAM they have .

vi
Review №44

Great deals and service and I have one of the best reps!

To
Review №45

Company sell Refurbished phones with the term (A stock) condition which should be like new but phones come with really bad scratches and dents and some phones dont even work.It takes about 2 to 3 days to get your Rma Number you must pay your shipping to return a product that didnt work and they say 2 weeks for repair but they take more than 30 days to send them and most of them still come back scratched or non Functioning. I would not recommend this company phones dont come as they are advertised

na
Review №46

Great awesome company, especially Brian hes always helpful and always has an amazing personality every time I call

Ba
Review №47

Just recently stumbled across this company and each order (I have only placed three orders) has been exactly as described. Customer service has been much higher than the other 4 dozen distributors that I have used in the past and pricing has been right on par. I look forward to working with them for years to come and allowing them to help me grow my business.

sc
Review №48

Paul and Chris and the crew are professionals and always there to help when i call they come highly recommended !!

sp
Review №49

I have always gotten the best page plus products from this master dealer, and returns, or exchanges have always been very easy and hassle free!

EA
Review №50

THEY SCAMMED ME FOR $1000 DOLLARS I PLACED A ORDER AND THEY SENT ME NOTHING BUT PAPER IN THE BOX THERE ACCUSSED ME OF BEING SOMEONE IM NOT DO NOT TRUST!!!!!!!!THEY ARE SCAMMERS!!!

Ta
Review №51

Lets talk about exceptional customer service, that is the experience I received from Sydney. I can call at anytime he knows my voice and remembers the needs of my business. I have conducted business with Pageplus NC SINCE 2011 and have probably spoken to all who works there they without doubt hired a customer service expert when Sydney was hired. Fast and Courteous has always been Pageplus NC team and they will always have my business. Oh, and by the way Chris and Bryan I am sure that his skills are worth a raise. Choosing Pageplus NC for business will be the best decision made, if you are thinking of beginning your own cellular business or switching from your current Master Agent give Pageplus NC a try you wont regret it.

Da
Review №52

They provide the best pricing along with great customer service!

Bo
Review №53

Ive been in the cellular industry for over 20 years. These days the re-seller programs or MVNOs are causing a huge need for refurbished/used devices ($12B/YR Globally). I found PPNC about 3 years ago and the rest is history. To start, WORK WITH SYDNEY!!! This guy is not only a great representative for PPNC, he is patient, compassionate & willing! ALL NEEDED THESE DAYS!!! If you are unaware, there is a grading scale for used/ref phones (A-F). I did not know this until being educated by Sydney (again 20 yrs & didnt know). I ONLY purchase A stock goods from my ONLY vendor for devices Page Plus NC. I very rarely have issues with devices (RARELY).. However when I have, they have quickly responded to RMA requestes & fix them fast! These guys are also a master agent if you are interested in getting into this arena! I suggest you ONLY use PPNC for your needs as well! - Greateful Customer, Boyd

Za
Review №54

I just received 3 iphone 6 from them they supposed to be unlocked and good quality !!!!! but they are not unlocked horrible condition a lot of scratches on the screens Bad business If they dont replace them with a good onesI will never order from this company again

Ja
Review №55

THESE PEOPLE CANT FOLLOW SIMPLE A REQUEST BUT THEY WILL TAKE MONEY OFF YOUR CREDIT CARD WHEN THEY HAVENT FINISHED THE ORDER .RUN DONT WALK FROM THIS COMPANY .THANKS TO THEIR INCOMPETENCE I HAVE FOUND BETTER PRICES ON PHONES ELSEWHERE SO THANKS AGAIN

Be
Review №56

I’ve been doing business with this company for years..... I would definitely recommend them to other dealers around the globe!

Li
Review №57

To anybody who is considering to order devices from this company I will advice you not to do so, because they are extremely negligent when it comes to customer service, second of all the devices/cellular phones are defective, third the quality of devices looks perfect online but its a totally different situation when you sell the phones to your customers and they start complaining in a daily bases. I return the phones to the company after they approved the RMA request, I also stated that I wanted on exchange, because I still have devices that I had purchased from them back in November of 2011 they have screen issues (green dots), I send them back to the company and they were not fixed, they were shipped back to me with the same issues. I lost more then $200 plus shipping and now they are doing exactly the same thing to me. They are returning 3 phones to me which have many issues: Sim card is inserted on the devices they read it and show a full signal bar, a few minutes after phones have no signal at all and can not make calls or connect to the internet. Also having issues with social sites like Facebook apps etc... As you are talking calls are drop, and phones power off. I will no longer order from Page Plus Nc. Customer service is horrific, they do not give you any updates in regards to RMA requests, I called them to check on the status of this phones the representative said he would call me back within a few minutes and never did, a month past by and no answer from the company, today I called again and they said the phones are been shipped back to me... which Im sure are still having the same issues and have not been repaired just like it happen with the previous order I made in Nov, 2011. Ive lost more than $500 + shipping fees with this company. Ive been in business for more than a decade and never had such a bad experience with a company.

Si
Review №58

Hot garbage from ownership down

jo
Review №59

Greatest master agent in the cell phone business

Se
Review №60

Amazing Customer Service & Great Deals

ne
Review №61

If your crazy,order from this company they have the worst refurbish phone and you will be sending them,and they will ship you another bad phone so if you do decide to order please writte a review you will see that in not lying.

Sh
Review №62

Talk to Paul for the best service!

An
Review №63

Very reliable and professional service

Je
Review №64

A+ Staff. The guys at Page Plus NC have been nothing but great to us.

Jo
Review №65

Good customer service

To
Review №66

Keep it up josh

Jo
Review №67

Great

Information
3 Photos
67 Comments
4.2 Rating
  • Address:3380 Green Park Cir, Charlotte, NC 28217, United States
  • Site:http://unitedwirelessgroup.com/
  • Phone:+1 704-523-1201
Categories
  • Distribution service
  • Telecommunications equipment supplier
Working hours
  • Monday:9am–6pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
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