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ER Electronic Repair
4400 Sharon Rd #81, Charlotte, NC 28211, United States
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ER Electronic Repair

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La
Review №1

A great place to get your phone repaired. I recently had my iPhone 11 repaired and it looks and works good as new. It was quick with great quality

SB
Review №2

They did incredible job.There mobile unit was so fast and efficient.If I can give them 100 stars I will.Thank you.

Em
Review №3

Benny and the boys were the best! literally drove to our house late on a thursday night to fix my phone! they repaired within 20 minutes! they were so fair on pricing and it works so well! thank you so much! will for sure be coming back

Ro
Review №4

Unbelievable amazing service.They are the best 👌.Best price with amazing quality parts and work.

Bl
Review №5

Benny is fantastic! He has come to meet me at 2 separate locations and is quick and efficient. He is extremely professional and provides excellent customer service. I wouldn’t have anyone else fix my broken screen.

Sc
Review №6

I dropped my business phone and cracked my screen and for some reason, my customers couldnt hear me talking even though I could hear them. I needed things fixed ASAP as my issues were costing me business by the minute. These guys got me fixed up immediately and I was able to continue work without skipping a beat. They understood my issues and I felt like I was a priority. My phone is as good as new now.

Li
Review №7

Amazing service!! They came as delivery service. Can’t recommend more!!

Da
Review №8

The best hands down. No need to look anywhere else for phone repair.

Am
Review №9

ER Electric Repair is the BEST! They have a convenient location, friendly and accommodating staff and very fair prices. They are so good that my parents wait for a trip to Charlotte to visit us (all the way from Pennsylvania) in order to have their devices repaired! ER is THAT trustworthy. Try it. You won’t regret!

BE
Review №10

This place isnt just a service place for us its a place that we love what we do and appreciate your business.

Ha
Review №11

I great way to get literally anything fixed, no questioned asked.Friendly and supportive crew.Services completed quickly and efficiently.Well worth the price!

Fr
Review №12

After going to many placesto try to get my phone fixed, I was so happy to find this company. The associate, Omar was excellent. Very friendly and knowledgeable about my iPhone. What loved most is he was also honest in what repairs were needed. I would recommend this company 100%!!Thank you!!!

Ka
Review №13

I have been going to Benny for years! Super quick and easy! Highly recommend!!

Da
Review №14

Phenomenal and quick service! Definitely recommend and will use in the future. Thanks a lot!

Ki
Review №15

Benny is Great. My phone is tough because it is not an iPhone. Benny was professional and helpful. He had to do extra work for me and did so with kindness and helpfulness. Would come here for sure again. Good price, too!

Da
Review №16

Fixed my iPhone camera glass covering. Excellent work. Really cared to do an expert job and took the time to check everything worked properly. Even spent extra time returning camera operation to factory specifications. Highly recommend!

Br
Review №17

Excellent service! They fixed my phone along with my watch for way cheaper than Apple or any other place would have! I also got a warranty in case anything happens, but so far so good, very pleased with my results! 😃

Ha
Review №18

Fast and friendly service. They were able to fix my iPhone 10 and iPad in an hour, in which the Apple Store alleged that they could not fix after six day. Thanks Benny for your quick and friendly service. Definitely Ill be touch with you.

Al
Review №19

Price was not displayed ahead of time. It was overpriced at $22 and then we were told they were unable to do a return. Apparently, future purchases are only $10 but we don’t live here so this is not a benefit to us! We were also a not given a receipt! 😕ADDENDUM: We visited this kiosk in the mall to purchase a new battery for a friend’s watch. I understand they are a phone repair service but they also advertise that they sell batteries for watches (as the sign on the kiosk advertises- photo from ER Electronic site). The salesman was nice enough but just can’t understand why a refund was not an option.

ro
Review №20

I got my iPhone 11 Pro Maxx fixed. The guy did it in 5 minutes. He was very nice gave me a free screen protector on top.Excellent customer service and fixed my phone very quick will recommend everyone here.

Ry
Review №21

Cheap and fast repair, but they sell you an extremely cheap screen. Immediately I started having issues with my screen going crazy without being touched, it calls the police frequently anytime it’s in the heat, and the touch screen on my phone won’t even work at times. It’s cheaper to go here, but I would definitely recommend paying more for a quality screen.

Om
Review №22

I have been there many times and never had any problems with repairs. They have been at the same spot for a very long time. Thank you for fast and reliable service.

ex
Review №23

Great experience today at this ER spot. Fixed my IPAD in 20 minutes. Truly appreciate the quality of work this place offers. Will be back again!

Is
Review №24

The owner Benny has one of the best personalities and most importantly he’s HONEST! He won’t screw you over on repair costs and still does a phenomenal job.

אל
Review №25

I go whit my phone too fix the screen.They replace my screen veary fast .The price chips.Excellent service.

Ac
Review №26

They have a great service, i been there few times and got my phone fix by them.I am a customer for life.Thank you

da
Review №27

The place was doing steady business, but when it was my turn the staff was very helpful and walked through everything needed. They replaced my battery and screen in one hour (there were several other phones in the queue) and it was great.

Ma
Review №28

I broke my phone of course by accident- I was without my phone for a full weekend miserable. I finally slowed down enough to search for a repair place. I came across several before I found the diamond in the rough. ER ELECTRONIC REPAIR!!!! AMAZING SUPER QUICK AND VERY VERY AFFORDABLE!!!!!!!

He
Review №29

Took care of my phone fast !! Looks brand new

Ma
Review №30

Great job!!! Great service!!!Every time something happen to my phone they taken care of it in the best way!!!Thank you guys 😊

Mi
Review №31

Great service! The owner was very welcoming and warm! Had great time making a purchase there.

Se
Review №32

Super fast service. Less then 20 minutes. Reasonable fair price.Best customer servise, they were friendly and Profesional.They made sure and showed me how all functions were properly working. After fix phone worked great got my money worth.I highly recommend it.Thnaks for all great work.

Sh
Review №33

So happy with the service and professionalism! Benny did a great job getting my phone repaired quickly.

Be
Review №34

Took my iPhone 10 in and they fixed it within an hour! Very friendly and very very good at what they do most definitely recommend!

Ey
Review №35

Great service, amazing price !!!Had a problem with my android phoneAnd the owner was very courteous and helpful,Thank you and will come back again for sure!!!!

Ma
Review №36

My iPhone 6s had an issue with display backlight, and nothing on the screen was visible. I dropped it off at this location and it was repaired within a day. I worked with this team before COVID19 on many issues with phone/laptop devices, and have never been disappointed. During COVID, their quality and speed of service remains unparalleled. I have nothing but best to share about this team of experts - authenticity, integrity, experience and excellence in service are embedded in every aspect of their work. Highly recommend.

Ke
Review №37

Their services are great! They had one of their technicians come meet my brother & I and fixed 3 of our phones in less than 30 minutes on the spot! I recommend ER Electronic Repair to anyone who needs phone repair.

Ts
Review №38

I just got my phone fixed I got the best service it was quick and professional thank you guys for fixing my phone and working through this COVID 19 I’m giving service at Southpark Mall

di
Review №39

Very satisfied with the service very professional. He fix my phone screen within a few minutes.

Br
Review №40

I come here all the time. Great service. Repaired 3 iphones and a pixel here over the years.

Co
Review №41

Those guys are very professional. They know what they doing and I got my phone back less than 45 min. So go check these guys out you wont be sorry!!!

J
Review №42

Great service and really professional!

Am
Review №43

They fixed my son tablet and it’s like brand new love them!!!

Jo
Review №44

Professional, nice, fast and the price was excellent.Thanks, highly recommended

WI
Review №45

I showed up a bit early before they opened, i simply needed to clean out my charging port, so i used some of the tools on the counter of the stand. When the employee got to the stand he was very understanding and helped me check to make sure it was working after i was done. I wish i could give 10 stars.

Sh
Review №46

Fast and friendly service. Ill definitely recommend this place for my friends.

Da
Review №47

On October 3, 2020 I was verbally abused by a technician by the name of OMAR. The manager told me that the price was $15.00. After OMAR replaced the battery he told me that it was more than $15.00 so I asked for that money back so that I could give him a $20.00 bill.He got angry and threw my money back on the table. He has a very bad attitude to the point he ask me to meet him outside. The manager said he was going to fire him but,I doubt it.

Me
Review №48

Went to replace a broken iPhone 7. Would be great if the guy didn’t break the sensor on my phone that turns the screen black when you are on a phone call. He told me it was originally broke and that it wasn’t him who did it. Not true. Now when I talk on the phone my face hits random buttons and messes up phone calls. If you go here, check all of your phone features in front of them before they “fix” it to show them they are working. This way they can’t blame the default on you. Not worth $75 at all.

Le
Review №49

Benny is a nice guy he helps me a lot

Je
Review №50

Fast, easy, fairly priced. Always willing you help you out.

Lu
Review №51

When the malls open they are open. When the mall is close they are about to leave.Working open to close to fix everyone’s tech tools.Prices you just can’t beat!

Dy
Review №52

Told me the sensor by the ear part of my iPhone 7 was broken when I gave it to him, but it wasn’t, he obviously broke it and just showed me to shift the blame. Went to make a phone call and my cheek hung up the call twice which had never happened in the 2.5 years I had this phone.Go get your screen replaced anywhere else.

El
Review №53

They were fast to repair my iPhone XS Max and iPhone 8!!

N
Review №54

Great service...the Apple Store 100 yards away said itd cost several hundred dollars to fix my phone and take a day (charging/battery issues). ER did it for $50 and in 20 minutes. AWESOME!!

Zh
Review №55

This person will use the screen with poor color display to do the replacement, the color looks so different. Even worth, he is eating fries during his work, the salt and oil on his hand will mess up the cellphone not only the surface but also internal. I would like to rate it as no star if I can.

Mo
Review №56

If you need to fix anything go see Benny at ER electronics repair Southpark mall fast fix and great customer service

Sa
Review №57

Terrible service. Very unprofessional. The lady broke my phone and then told me that I gave her a broken phone to begin with. They are scammers and will damage your property to get more money out of you. The man at the other kiosk is rude and threw my phone on the counter to refuse to put it back together. They will then insist on sending your phone to a “lab” for three days as if anyone would trust your shady business practices.

Ma
Review №58

In SouthPark Mall across from The North Face. I dropped my iPhone face down on the bathroom floor this morning and shattered the screen. Emiliano fixed it in 20 minutes while I watched. He expertly removed about twenty teeny tiny screws and none were left when he put it back together again! Phone works perfectly. Highly recommend!

Ha
Review №59

Benny made my phone new don’t have to buy new iPhone anymore

Ta
Review №60

Great Service and fast repairs!

Jo
Review №61

This guy is the best he came to me and literally fixed two phones and have me a major deal highly suggest calling him

Ch
Review №62

Fantastic Customer Service !!

Be
Review №63

They fix my phone in 10 min.Fast reliable and i got a warranty.

Ro
Review №64

I just left Benny ...I was in such a panic because I had lost not only my Sim card but the tray that goes in my phone ....he was so patient and checked with his other kiosk to make sure he found a tray that would fit and solved my problem plus he did it so quickly!...I highly HIGHLY recommend Benny & ER!

Be
Review №65

Amazing costumer service i am a repeat costumer that know how reliable this place.

Ch
Review №66

TLDR: my $107.25 mistake can save you from yours. GO ANYWHERE ELSE!!Purchased a 6s plus screen repair on feb 27 along with the additional protective glass layer just to be sure that the screen would be safe and. Y investment sound. In less than 5 business days a small crack appeared on the bottom right of the screen. I was told that they warrantied their work against defects, which this clearly appears to be (previous Apple screen having survived normal wear and tear for years and I’m not a “dropper”). After getting the run around from the kiosk workers I contacted presumably the owner who gave me the typical sheister spiel that ended with an offer to repair at cost for $40......so $147 and change for 5 days plus? I think not. Be the savvy shopper and go to Apple or ubreakifix or literally anywhere else that will stand by their work, product, and warranty. Don’t get scammed!!!

Mo
Review №67

They did an excellent job repairing my phone screen. It looks brand new again! The speedy service was wonderful.

sh
Review №68

I had my phone fix at this location. The customer service was great and they did not take long at all.

Ad
Review №69

They know what theyre doing and charge reasonably

je
Review №70

I havent had a good experience in September 2017 i had to replace the battery in my daughters iPhone 6splus had to return April 2018 for a new battery got home phone cut off & didnt turn back on took it back and it did it again went to mobile bling weddington rd(best prices in the area) was told it was a cheap chinese part it was no good. Wasnt given a refund so buyer beware.

Yi
Review №71

DO NOT COME TO THIS PLACE UNLESS YOU WANT TO BREAK YOUR PHONE!!!!!!!!!!!!!!!!!!! They broke my home button after they replace the screen for my iphone 7!!!!!!!!! I wish I can give -5 star!!!!!!!!

לי
Review №72

Wonderful staff, great prices great quality

Ad
Review №73

Came and got my screen fixed they fixed it pretty fast a few days later my screen has been flickering I purchased a screen protected from them and had a case a week later my screen cracked I go back to tell them about the issue and they won’t fix it he says my screen is flickering because of the crack but my screen was flickering before it I wouldn’t recommend them to any one a waste of money very unprofessional !!! The screen protecter he recommended didn’t protect any thing don’t go here better off going some where else

Ud
Review №74

Benny is a real gentlemen.

Ya
Review №75

Amazing customer service !

Ro
Review №76

Fast and great customer service

Information
49 Photos
76 Comments
4.4 Rating
  • Address:4400 Sharon Rd #81, Charlotte, NC 28211, United States
  • Site:https://er-electronic-repair.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 704-490-7022
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer service
  • Computer support and services
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–7pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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