After buying some new electronics, we signed up with geek squad. When we have a problem or a difficulty with a computer, they can be a great help.
They came to my house to fix my Apple laptop. The only thing they did is call Apple and get the exact same directions from Apple I had already gotten. Computer not fixed and absolute waste of time. They do not do anything other than exactly what you can do for yourself.
They couldnt handle my needs, the salesman could have been more pleasant.
I hired the Geek Squad to mount a new 55 UHDTV which turned out to be defective. Rather than rescheduling the appointment, the excellent Amanda & Brian went out of their way to go to the nearby Best Buy for a replacement and - because of this EXTRA SPECIAL service - they were able to complete the job in the committed time frame. I am impressed by their attention to customer service, their willingness to solve a problem, and their impeccable professionalism and knowledge. HIGHLY RECOMMENDED!
Not receiving support
Took a laptop in for a clarification on reason it would not hold a charge. Adam worked with me to resolve the issue at no charge. Thanks. Great to know there is a place in town you can take a computer and get friendly customer service and solutions. Adam saved my Sunday afternoon.
Randall Daniels at Geek Squad provided me with high quality customer service and phenomenal results by meeting a need in a quick manner! I definitely recommend his skilled service to others.
Excellent extremely helpful service.
Quick and efficient service, agent was polite and very helpful!
Excellent customer service every time!
Great place to get a computer fixed