I would give them zero stars if possible. Canceled our boat 2 days before we were supposed to go out. We had family and friends come in from out of town too. Very unorganized and terrible communication. Now battling to get our money back but the owner David won’t respond or answer calls.DO NOT RISK IT - USE ANY OTHER BOAT RENTAL COMPANY!

Zero star operation. David is hands down one of the worst people I’ve ever worked with. He’s a scam artist, does not communicate with guests and makes it near impossible to book with. Still trying to get my money back from a weekend he canceled our reservation for no reason.Don’t waste your time. This place is an absolute scam and will steal your money.

Their site says they rent paddle boards but they don’t. False advertising

BEWARE!!! THIS COMPANY IS A SCAM!!!!!!!!!!!!!!! DO NOT BOOK WITH THEM NOR BUY THEIR GROUPONS!!!!!! They just steal your money, cancel your boat and then don’t return your calls.

My husband, mother in law, our two kids and I, rented a pontoon boat yesterday and it was an amazing experience. The two gentleman that helped us were very attentive, knowledgeable, and courteous. They helped us with our bags and made the whole process smooth and fun! I would definitely recommend using them for your water sports needs. We had a great day on the water and we will definitely be back. Also, ask about their boat club! Thank you Destination WaterSports!!

Amazing Dave! Just such a great relaxing kayaking time. After being on lock down rented clean, safe kayaks for my family. Just what we needed. THANKS Dave.

David and his staff were amazing. Boat was perfect for what we looked to do. Grew up my entire life boating and would recommend this company to anyone looking for an easy going great experience on the water. Will definitely be back. Thanks you for the great day on the water.

We had the best time! Dave and his team were very helpful and informative! We will definitely be returning and recommending to friends and family!

From start to finish the staff was very friendly and very informative. I took my younger siblings for their first kayaking experience, (ages 10 & 13), and he lead them step by step to understand how to paddle and stay safe.The area was extremely clean and nicely laid out and decorated. The bathrooms/shower rooms even looked newly remodeled and were clean.Will definitely be back.

Today we rented one of the power boats for 8 hours. From start to finish our experience was great! We called the day prior to schedule our rental, immediately we got a time for 9am. We arrived at 9am and were greeted and given great service. The boat was a great experience, it was clean and perfect for a day of fishing. Overall, its a 5 star experience. I was extremely pleased with the customer service of the staff. I would highly recommend to anyone that comes down to North Carolina. We will definitely be back!

Cannot express how amazing this experience was! David was so friendly from the start and his hospitality throughout the entire process did not go unnoticed. My friend and I are from out of town and we’re so happy to come across this company. We will definitely be back in the summer!

Great family fun! Arrived late so our time was shortened. Dont be late they do run a tight schedule. Boat was very nice and easy to maneuver. The staff was very nice and informative. Will definitely be returning soon!

We had a fantastic time kayaking on Lake Wylie. Never thought I would meet a fellow Bronx Boy here let alone one who was born not that far from me. Coming back is already in our plans for our next trip to Charlotte. The best!

I cant remember the last time that Ive experienced such phenomenal customer service. They were able to accommodate my husband and I for Fathers Day and were super nice about it. Rob and Dave made us feel comfortable and the equipment was well maintained which made me feel very safe. It was a great first time kayaking experience and we will definitely be back to rent one of the boats with our friends. We drove all the way from Raleigh and it was well worth it.

My friend and I drove all the way from Raleigh to experience kayaking...and it was incredible. The customer service was exceptional...super nice, welcoming atmosphere, and great for families and friends. The scenery was beautiful!! It was also cost efficient...very reasonable. Its a family owned business and they believe in fairness and high quality.

These guys are awesome! I took my two daughters and husband and they were very flexible with our arrangements. They wont say no until theyve thought of every solution. We had a blast and the customer service was BEYOND amazing. Definitely going back and will definitely be recommending them to others!

Very accommodating, personable, clean equipmentUpon arriving my boyfriend and I were able to find parking very easily. We walked into the office around 2:15 to meet with Rob and were in kayaks by 2:30. (We are not new to the sport and were able to bypass the safety video) We rented the new single kayaks which had great back support and stayed upright even as we jumped in and out of the water. The lake itself is relatively calm with little traffic as well.This was a great experience and we are excited to do business with Rob and Dave in the near future.

Great experience here for us! Beautiful scenery and great location; Dave and Brooke were very helpful, nice and accommodating. We will be back! Our group varied from first time to semi-experienced, adult to 8 years old and we all had a great time. Thanks for a great, fun filled family day!

I had previously posted that this was a wonderful place to go. I’ve been several times and I’ve taken several friends and recommended this business to friends and family. However, I had to cancel a couple of times this summer because I’ve had serious problems arise. When I asked for a reservation today, this is what the response was, “I dont even think I should worry about making your reservation youre gonna cancel anyway.” I have the screenshot. If you needed a doctors note for a cancellation, I would have provided one. I have never been treated so poorly. Btw most of my reviews are excellent for other businesses.

We rented a pontoon boat last weekend from Destination Watersports in Lake Wylie. We were given a super small pontoon boat - no room to stretch out at all - thought we were getting the 12-14 seater (price was same, too, and thats what I reserved). It had a 5 HP engine. 5 HP people! (Really???) SUPER slow. We were told we couldnt fish, drop anchor, or put the shade down. Couldnt pull a tube (wasnt fast enough anyway). The boat was clean, and people were nice enough, but we rented from a different place last summer and thats where we will go back to - much bigger and nicer boat, way faster, and we could fish, anchor, put shade down - all for the same price. Dont recommend Destination Watersports if you want to enjoy your boat ride.

Lovely drive and a beautiful location, however when we walked into the office there were three guys (teens maybe) just sitting there hanging out and it felt like we were interrupting them. We were told kayak rentals stopped at “a certain time” so we could not rent any. I had to ask what time they stop, and was told “ummm around 3pm”. It was a beautiful Saturday and it doesn’t make sense to stop business at 3pm. There were plenty of kayaks outside. Would have loved to take one out for an hour but apparently this place has super strict times these can be rented. Other places advertise and offer evening rentals which would be nice considering mid-day is so hot. We will not be going back to have this awkward experience again.

Had a great time yesterday out on the lake and Captain Dave was extremely nice and attentive to us as his customers! The boat was beautiful, clean, new and fun. His staff is VERY polite and they were always offering us a helping hand. I look forward to going back again soon!! -Jersey

Wonderful experience!! Had lots of fun on the rental pontoon boat:) Great price and friendly staff.There are also kayaks, canoes and paddle boards to rent as well. I would recommend this for a fun day on the water:)

Can’t say enough good things about the people and the equipment! Just awesome! I would recommend these guys to anybody with boating experience That wants a great day on the lake with their family

Had an awesome experience here! David was extremely helpful and super friendly. It was a smooth rental process and we couldn’t have had a better time!

These guys are the most professional outfit. What great equipment, great location. Staff Robert and David are very nice. Would recommend to everyone...We will be back again and againLisa and Tonya

We had an amazing time! We were celebrating my husbands birthday and he really enjoyed. We went out for 2 hrs on a speed boat Our Captin Jacob was great and the owner David was very nice and wanted to ensure we had a good time, we will absolutely be back!!

Thoughtful and accommodating staff. The pontoon we rented was very nice and well maintained. We made wonderful memories the 4 hours we spent on Lake Wylie.

Dont waste your time and money. The guy running the place is utterly rude and a total jerk. He lost his temper at me when I tried to make reservations on the weekend (which is apparently something he doesnt do?). BEWARE.

David and Luke were awesome to deal with. Equipment was up to date and in great working order. I will be back for sure.

We thoroughly enjoyed our time on the kayak. David and the staff here at Destination watersports all were super friendly and helpful. Cant wait to come back!

Rob and Dave were super friendly and awesome. The equipment was great, A+ customer service, and the secenary was beautiful. I will definitely be returning!

Very good experience. 4 hours of fun and we explored the lake. Very safe and clear instructions

Great place, easy to find, love supporting local family business, friendly, had the best time lake Wylie was so peaceful! Cant wait to go back again!

Terrible customer service. We tried to make reservations but they wouldnt answer the phone so we drove down there. The business door was locked with no signs. We didnt know if they were closed or what. So we called and texted the business number a bunch of more times. Finally they texted back saying they were on the water with guests. So I called again and they answered and told me they were at lunch. Which one was it? To make matters worse the guy is rude. Instead of apologizing for the inconvenience he immediately blamed me for not making reservations and said he is receiving 90 calls a minute. This business is unprofessional. If they dont answer dont go, you may end up turning around and going to another boat rental place :(

Unbelievably TERRIBLE experience. Owner never answers the phone, Ive called 10+ times and it goes straight to voicemail every time (weekday and weekend). Tried to text the number provided and he told me that reservations are only taken during the week for the weekend but he never responded to the texts/calls on weekdays... When he finally called me back he immediately started arguing and literally shouting at me for not understanding the reservation system. SO, if you want to get ghosted and shouted at, hes your guy.

We had great time kayaking here. David and his team is so helping. Easy booking, nice location.

Heed the 1 star reviews! I have been trying to make a reservation for over a month, texting and calling and texting and calling and all I ever get is Im out on the water with another guest. I am really not sure that this is a legitimate business anymore if it ever was and these reviews arent faked. Dont buy the groupon like I did because you can never use it.

Excellent service with an excellent boat. Highly recommended - thank you Dave for a seamless boat rental experience.

Buyer beware of small print and all rules before making any reservations here.I was a brand new customer who had never even rented from them, and was asked to pay full price for a reservation which I had to cancel. Owner claimed lost profit from holiday weekend. Was told we were officially blacklisted.Will not be reserving anything moving forward.

David is the kind of business man who you hope to find whenever you walk in looking for a service. I am an instant fan and new lifelong customer. I look forward to the next opportunity to go in and rent a kayak or even move on to a paddle board! He didnt even hold it against me for being a Marine! Go Navy!

These people are rude and have no compassionIMG_4787.jpegShe has been having severe issues with asthma for months. They never asked for any type of documentation.

Had a great experience here, and the associate was very helpful for our first time!

Real chill staff. Knowledgeable. Girlfriend and I had a great time.

Rented a pontoon today. Very good customer service and very friendly. Would certainly use again!

First Timersthis was my wifes and Is first time for Kayaking and I have to say the team at Destination were extremely helpful on getting us out.

Dave and rob are great! Beautiful location! Highly recommend!

Great family owned business, great pricing and an overall fun day .

Always terrific service, great staff and a fun time!

Very Friendly staff! Luke was very helpful and made the experience very enjoyable!

Good people, treated my family well on a busy holiday weekend

Friendly staff and a great price!

Had such an amazing time this morning with my family!

Didnt really have any options. Kayaks was all we could rent.

Great people great prices

Fabulous find