All of my experiences with this agency have always been great. Even if something went wrong the firm was always accountable and moved quickly to correct. I have no problem sending referrals to Charles and his team and should not either. A big thank you to Charles and team for always taking great care of me and my insurance needs over the many years of doing business.
I have been with Kirby Insurance Agency since 2004 for all insurance needs including Renters Insurance, Auto Insurance (personal and business), Home Owners, General Liability (Business), Workers Comp and the list goes on. He has always available without notice. For example, I have purchased multiple vehicles and was always available to give info that the dealer needed even well after business hours. I have recommend Kirby Insurance Agency to my closest friends and family and will continue.
I have been with Kirby Insurance Agency since 2004 and have always had nothing but positive interactions. Charles Kirby is the best insurance agent I have ever had. He is very responsive to time sensitive materials and is always available to answer any questions that I come across. I would highly recommend Kirby Insurance Agency to my closest friends and family for any personal or business insurance needs.
Ive been with Kirby Insurance Agency for 23 yrs. Charles has always provided professional service. He goes above and beyond to make sure youre satisfied and have a clear understanding of your services.
Charles Kirby and his staff have met every single one of my expectations and then some. They are friendly, professional, and super responsive to any question or request. More than that, they did not undersell or oversell me on any coverages. They make sure my best interest is always in mind. I started my 1st policy with Charles in 1998 and I never left. I could not be happier with them and thus since have moved all my homes, autos, recreational vehicles, and business policies with them. Charles and Team - Thank you for all you do for me and my family 👪!
Mr. Kirby is always so pleasant to work with, When ever I call with a question or other needs for my policy, he always solves it or lead me in the right direction the same day. Thank you so much for your excellent service.
Had a question about lost key policy. Had a quick response from the agency.
This is a great company! How many businesses do you know that take time to check on their customers? Mr. Kirby you are AWESOME!
I was very pleased with your services over the years, but I do not want my name advertised publicly.
Charles Kirby Agency is the most customer service & most responsive agency that I have ever dealt with. They are definitely customer service focused.
I have been a client of Charles Kirby for over a decade and have nothing but positive things to say. He is very responsive when I have inquiries and does a pretty good job of reviewing my account periodically to let me know about discounts and reduced rates I may qualify for.
Very proffesonal highly recomended
Always friendly and helpful. Looks after my best interest.
Customer for over 20 years, completely satisfied with the Kirby Agency 😀
Good insurance company