JC and his team has been extremely helpful, this month I had 3 occurrences and they help me till get them resolved . Will do business with this agency with my eyes closed
In the future probably you can help my but I was using allstate many years but I understand your policy be in contact with allstate soon bye thanks
Jamie is awesome! My wife and I have worked with her for our car insurance needs for years and she has always been knowledgeable and helpful. When I had a car accident that didnt have a favorable outcome (I was not at fault and it was clear from the police report), Jamie and JC fought for me in assisting to plead my case that I wasnt at fault. You can tell that they genuinely care for their customers and treat them like family. Its always a pleasure to do business with them.
DO NOT DO BUSINESS WITH THIS ALLSTATE OFFICE!!! I have been trying for months to have a vehicle dropped from my policy that my daughter has insured with another Allstate office. Have spoken to three different people and mentioned that my rate should have gone down from dropping the other vehicle. nONE of them told me the vehicle was still on my policy. My daughters agent contacted them months ago. And when I wanted to cancel the policy entirely was told I would be charged an early termination fee of more than $150 when it states on the internet that Allstate has no early termination fee. They are awful!!!!
I had all of my insurance policies thru Allstate for the last 5 years. Zero late payments and zero non payments. I even had renters insurance through them before becoming a homeowner 5 years ago. earlier this year, when I was 7 months pregnant, I got into my first ever accident (I have never had an accident or a ticket on my driving record...I’m 29), where there were two dents in another persons rear bumper caused by me, and zero damage to my car. I sent in pictures of the damage and of the person I hit to show she had zero injuries. There was very little communication from Allstate while they were reviewing the claim. The next thing I know, I get emailed a premium renewal where my rate had gone up over $800 a year!!! I expressed concern to my agent, JC, who’s response was there was nothing he could do, the claim they paid for my accident was an exaggerated claim by the plaintiff but they paid it without consulting me so my rates increased significantly. He also informed me I didn’t qualify for accident forgiveness because I had previously chosen the cheaper plan option (I’m a single mom). I found slightly better coverage through a competitor for the rate I was paying prior to my accident. I emailed JC to let him know I would be terminating both of my policies and he offered zero response. Allstate was awesome...until I actually needed them. They blindly paid an admittedly false claim that caused my premium to nearly double-this is absolutely unacceptable and unappreciated for the years of hassle free and claim free business I gave them and the rest of my family has given them.
JC and team have been fantastic. They listened to my familys needs and saved me money from my previous provider. They are also extremely responsive and go above and beyond for their clients. I have been very happy with their services and will continue to work with them.
I would say please be alert when getting a quote from this agent. I had a quote with him and it was a few hundred dollars more than what I had with my current insurance, so I decided not to go with him. He asked how much Im paying for now. Even tho Im not obligated to do so I tried to be nice and told him the premium. Instead of explaining why his quote was so high, he laughed at me and said it cant be true and I can never get a price anywhere for that coverage. I havent received a quote at that high price range in a while so I felt its strange. So I later got an online quote from Allstate website directly (all info/coverage being the same) and it was still significantly lower than the one he provided. In the end I felt hes trying to rip me off. I posted my experience on yelp and the agent even asked yelp to delete my review!
I’m very satisfied with the service I got from this insurance company especially from Theresa Eget. She respond right away if we have any questions regarding our insurance. Very helpful!!!!
Great insurance company. Reliable and friendly.
My windshield is cracked. I wanted to submit a claim with Allstate and called. They would not accept my claim unless I scheduled the repair while on the phone and I had to schedule with Safelite. Literally forced to schedule and they wouldnt accept the claim.I called my agency and they werent listening to my complaint.
I have used this agency/office for more than 10 years and have been pleased with the service and costs provided each year.
JC and his team has provided an excellent service. You can count on him and the needs you have. I highly recommend JC Alvarado.
The Alvarado Insurance agency has been taking care of our insurance since 2007. We have our auto, home and life insurance with JC and his team. They go above and beyond to make sure our rates remain competitive and they are always very helpful
Since we signed on with this company. It has been best thing we ever did. They are the best and I will recommend them to anyone.
I do not normally write reviews, however when you use a company that repeatedly goes above and beyond it should be recognized. We have used JC, Uptown Insurance for many years. He Insures all of our vehicles/property as well as our childrens vehicles. His staff is prompt and knowledgeable. I cant imagine using ANYONE else for our insurance needs. I have even needed to call JCs cell phone on the weekend for an emergency and he answered and helped answer my questions. No other insurance company I have had in the past works to make sure our cars/property are properly covered and saves us money in the process. If you want to have amazing customer service and coverage at great prices then look no more!!!
I recently purchased Renters insurance from JC Alvarado Allstate Insurance. Zahra was so professional and answered all my questions and calmed my nerves as I downed sized from a home to an apartment. I really appreciated the welcome email as that made me not feel like another account but a member. I do look forward to getting more coverage through this company in the future. If you are looking for a company that cares about you as a customer, this is it. Give JC, Zahra and the staff a call.
I have always been very weary about the big name insurance companies. I was referred to this specific agency. Ms. Zahra McCall was my initial contact. Her pleasant tone and knowledge of their products placed me at ease being able to allow JC and the Allstate team over there to earn my business. The longer I am with the agency, the more things I will be transferring over to them. Zahra, Jc and THIS Allstate team has been a huge change in my perception to big insurance and they will be my sole insurance provider. Customer service and product savvy is second to no one I have come into contact with. I am thoroughly impressed
I have always been 100% pleased with J C Alvarado and his staff, whether on claims, on renewals, on auto/motorcycle insurance cards, or simply on explaining my policies and the choices I have. EXCELLENT agency!
JC ALLSTATE AGENCY Has provided excellent service. J. Hereida & J. kinsella outstanding. I highly recommend...
If you need any home or life insurance call and ask for Jamie she is the best!!!
JC Alvarado and his staff are considerate and very effective. They saved me a ton of money from my previous company. (And this is a company that I never had any issues with). But, JC is extremely personal and prompt in responding to client needs. Id refer this agency to anyone looking for the best coverage and the best deals.
You want some great customer service? Go here. JC will hook you up!
JC and his staff are incredibly knowledgeable and responsive. I am grateful for their service.
The folks at Alvarado are all highly competent and friendly. They make solid recommendations.
Jamie Kinsella is an excellent insurance agent...always knowledgeable, thorough, responsive, and detail-oriented.
I did not have any problems your company so far.
I highly recommend JC Alvardos agency. I recently switched over to Allstate and had an outstanding experience working with Jamie and JC. After working for financial industry for many years I had not given a chance to a brand insurance such as Allstate, I am so glad I did!. JC and Jamie did a full review of my policies and my exposure, they were able to point my areas of need and made recommendations that no other insurance company had given me before such as umbrella policy, they also bundled my home, auto and landlord insurance making the transfer process effortless and the rate competitive, Jamie took care of setting everything up electronically for me which is extremely convenient and auto draft payments from different accounts to keep my accounting in check. They are also extremely responsive, always on point returning calls or emails which is key particularly when dealing on real estate transactions. It may sound cheese but I do really feel I am in good hands with the Alvarados Agency.
Great, honest and respectful people. Very professional.
They are very kind people and above all professionals, they always attend to our calls and explain everything to us very well. Thank you Allstate Insurance
If Allstate gives them this agency, change it immediately, when they need them they will not receive any attention and if they do receive it it is terrible and if you get upset then they are offended.
I fully recommend this agency, they solve your doubts and situations in a fast and professional way. Im grateful to agent Rocio Pizarro. Excellent service
I was looking for an Allstate agency to advise me on my car insurance. I came across this agency and they were super nice from the beginning. Ms. Roció was very attentive and patient, understood my needs and quickly presented me with a very good proposal adjusted to my budget. I highly recommend them. When it comes to insurance, Allstate is an excellent company and as a JC insurance agency, Rocio and her team are the best.
Excellent service from the entire JC Alvarado team. I called looking for help in my language and Agent Rocio Pizarro made me feel at home. Thanks to Mr. Alvarado and his entire team for all their help and dedication! Highly recommended.