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Javier Romero Allstate Insurance
230 E W W.T.Harris Blvd Ste B5, Charlotte, NC 28262, United States
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Javier Romero Allstate Insurance

Comments
Ro
Review №1

Update: I had given them a 5 star, but I conditioned my review of good customer service to the agent who was working with them at the time. Once, she left, I got less than good service. This is my opinion and the reason to change agents within the same company.

Ja
Review №2

Great Customer service and very friendly. Javier was fast and answered all my questions! Thank you!

Lu
Review №3

Customer service was appalling. Started getting aggravated when asking about my refund. I didnt have this problem when cancelling with the previous insurance. I was never able to speak to Javier. Always forward our messages to other people.

Ca
Review №4

Daniel is amazing he always helps with my questions!!

Lo
Review №5

Terrible zero star service. They were for 10 months charging me one of my cars in the double policy when I realized I made the claim it took more than a month to tell me that they could only reimburse me a little more than $ 200 when they charged much more than that, so here they lose one She also has two other children who are also going to move to another office.Bad service I would rate them 0 stars. They were charging one of my car policy twice a month for 10 months. Then it took them another month just to tell me they could only refund $ 200 which isn’t even half of what they owe me. My family will no longer be using this service, I am very disappointed in the customer service.

Al
Review №6

Very helpful very human my brother isidro good I design ..

Ma
Review №7

Javier is a great Insurance Agent, He offers really good prices, he answers the phone all the time, I definitely recommend him.Javier is a very good Insurance Agent, offers excellent prices, answers the phone all the time, I recommend him!

Information
1 Photos
7 Comments
3.4 Rating
  • Address:230 E W W.T.Harris Blvd Ste B5, Charlotte, NC 28262, United States
  • Site:https://agents.allstate.com/javier-romero-charlotte-nc.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 704-444-0188
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:Closed
  • Sunday:9am–7pm
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