Just want the thank David, and Marvin for their help in getting my new car. My family is very grateful for the help of all the people involved in helping! The Manger was also very friendly and even if I couldnt see hes smile I can feel the appreciation of us being there!Come here to get your new car! Worth your time and money!
Thanks to everyone at Fair Oaks. I drove 6 hrs to purchase my vehicle and it was worth every hour. Mani Nemalhabib was a patient and helpful salesman. Highly recommend anyone looking for a new vehicle to reach out to him and Fair Oaks. (Thank you to the service manager for helping find the hotel and restaurant) Fair Oaks even let me make a long distance phone call after my cellular service refused to work in Virginia. Everyone was nice and helpful. Give them a call today. You wont regret it.
I had a wonderful experience leasing a 2021 RAM 1500 from Peter Chang, Asher Sher, and the gang at Fair Oaks Chantilly Dodge-Ram! Despite the crazy truck market right now, these folks happily worked a good deal for me - and it was easy to get! It was a smooth, professional, fast process which armed me with a variety of buy vs. lease options that enabled a confident decision to get into an affordable lease. Also, these new Ram trucks are awesome! Very technologically advanced, coupled with great performance in power, comfort, fuel mileage and towing capability. Im thrilled I found one with the taller/torque 3.92 gearing for the towing I do. Overall - this is a friendly, first class dealership with a great team - I HIGHLY recommend them especially if you need a new full size truck!!
I received an oil change and tire balance/rotation from the service department. Ronny was the service advisor who assisted me and was fantastic! He explained everything I needed and associated costs. He also gave me options for specials that were running and would apply to me. In addition, his customer service was great along with the other representatives. The total service time was less than an hour. Clean waiting room and snack available for customers. Would recommend!
We recently bought a Jeep Wrangler at fair Oaks Chrysler. Mani was very professional, helpful and knowledgeable during the purchase process and he took care of everything we needed. We couldn’t be happier with the service provided in this dealership. Mani is a very knowledgeable person and super friendly to us too. Thank you so much for your kindest service.
Had an amazing experience the buying process was simple and easy and all the staff were helpful and friendly Mani was great to work with and walked us through each step of the buying process and explained all the new features on our Durango. I would definitely recommend Fair Oaks Motors to anyone looking for a new or used vehicle.
Since purchasing my Jeep 6 months ago the Fair Oaks Team has continued to impress me! My last two service visits have been great! My Service Manager, Chuck, has been nothing but accommodating even when I called him the day before about scheduling a next day appointment! He was able to fit me in first thing the next morning! All I can say is WOW, what great service!
This was the smoothest car buying experience Ive ever had. Sean was a great salesman working with me and helping make sure that both parties got the best deal possible. The buying process went super quick and easy and Ill definitely be looking to buy from them again in the future!
I had a great experience at Fair oaks Chantilly Chrysler Jeep dealer. When I think of buying a car has always been exciting experience but when it comes to selling not so much… I decided to sell my 2019 4Runner this morning so I send out the online price quotes. I got lots of text from car dealers than I got a phone call from Mr. West at Fair oaks Jeep, He explained how the process works and all I need to do is bring the car. I got to the dealership and I was greeted by Ms. Bonnie. I handed her the key and that was the end of it. I would like to thank David and Bonnie for going above and beyond to make this experience a great one. Thank you.
David Guevara was phenomenal! He was super friendly without being pushy and made the entire process very easy. He walked us through the process of ordering the car and kept us informed on the status of the car as it went through the build process.My favorite part was you could see how much he loved cars. It felt like he was as excited as we were when our perfect car came in! This was my husbands turn, but I definitely know who Im going to when its my turn for an upgrade.
We walked in with what we wanted in mind. My mother in law raves about the manager, Sonny, so when we saw he was working we were excited. He was super friendly and welcoming and listened closely to our needs. He was able to pick not only the perfect car for us, but it was even BETTER than what we had in mind! Perfect for our family! Faris, a salesman there, was super helpful too while Sonny handled management duties. He showed us to the car and readily answered any questions and also kept us entertained with conversation while the paperwork and “numbers” were dealt with. Everyone was very friendly. We cannot recommend this place enough!
Bought a used car here. Worked with Asim and Brain in finance. Both of them were nice and made the process smoothly and quick. Not pushy but straight to the point which I like.3 days with my car now and satisfied with it.Worth a visit.
Sony is the absolute best ever! And Kim is wonderful... she knows every detail of every vehicle, she showed me things I never knew and this was my fifth Jeep. They are simply the best I’ve ever dealt with, don’t hesitate to buy all your vehicles from them!!
First, let me begin by saying a big “THANK YOU” to Sony Pierre, Kim, and the finance guy (I sincerely apologize for not remembering your name because your customer service was great!). I would highly recommend this dealership to anyone looking to purchase a car. The above mentioned employees would be the team of people I would insist that you ask for because they will go far and above to make sure you receive a great deal. Sony proved to me that my wife’s happiness was more important than commission from a car sale.
Mani is awesome! From the minute we walked in, he treated us like we were his most important client. He expedited the process for us and volunteered to show us multiple different options without us even having to ask. We wanted to test drive another brand at another dealer, but his customer was so impeccable that we never even made it there - we were impressed enough to buy on the spot. After the sale, he personally handled all of our questions; the sale wasn’t over when we drove off the lot and for that we were so appreciative.
My husband and I had a great experience here. Our salesman, George, was very knowledgeable and patient in helping us decide which Jeep was the right one for us. He was not too pushy and just gave us the facts about the two jeeps we were trying to decide between. His honesty allowed us to make an informed decision after looking for the right car for us for a while. We are happy with our purchase and the whole process went very smoothly. I would look to this dealer again in the future.
I was searching for a car online and I found one I liked, 2021 Jeep Cherokee Latitude 4x4 Lux. Once I asked if it was available there Kim responded in a matter of minutes and said it was there and asked if I wanted to have a test drive with it! She also asked if I was going to trade in my old car and I said yes and told me the things I needed to bring. The next day went as smooth as butter. She made it very easy for us ( Wife and me) to get the car, no issues!!!!! Once we finished with the payment Kim ALSO showed us around the area and where certain services are. She even explained everything the car had to offer as we sat in the car, because its a lot hahahah especially if your coming from a 2007 Jeep Compass. Anyway Thank you Kim and everyone who took part in this process My wife and I are really thankful for all of your help!
David the salesman was awesome. Finance guy(cant remember his name) is a miserable human being. My wife, 6 month old baby, and I were trying to get in and out as fast as possible. This finance person went out of his way to add Zurich Shield for us...made it seem like he was doing us a favor. Anways, I saw that he had slipped it in when signing the final paperwork, I thought I could cancel it later and also needed to get out of there ASAP(crying baby) so I just signed anyways. Turns out you cant get refunded for it.....890 dollars later. Anyways, moral of the story is dont bring a baby and DEFINITELY dont trust the finance people.
We had a great experience at Fair Oaks Chantilly. If you’re looking for a person to speak with reach out to Brandon Mazza. He helped us with our vehicle purchase and we couldn’t be happier with him. Brandon’s even gone above and beyond with arranging for our tags to be shipped to a different address. Thanks Brandon!
I had a fantastic experience today with Shereen! She worked with me and got the deal I hoped to get done. Really honest and respectful process. Highly recommended.
Saed and Kim are just amazing!! If I had the option for 10 star then I would give that. They were extraordinary and went above and beyond. I wanted to purchase a Jeep Wrangler (2021) with my 1 year old daughter. They were very patience with us and they helped us so much. My husband and I was really happy. Vey professional & friendly. I would recommand this place to everyone.
Our experience was excellent at this dealership. The salesman, David West, was great to work with. The process was transparent and smooth from the very beginning until the very end. There were no pressure tactics, which is something that usually turns me off to a dealership. Everyone was friendly and very nice to my children, which was amazing too, as they chave plenty of energy. Great experience for something that I would normally dread! Thank you Dave!
David Guevara 07/26/21 got us in and out in record time with our used car. He is super attentive, kind and well mannered. Speaks Spanish which my husband and I were so happy to see. We too are Hispanic and was so impressed with his communication skills and getting the customer what they need. Not pushy and just overall honest and great guy! Please see him if you need a USED or NEW car if your in the market. Also ask about trade in benefits if your on the fence … never know what you can get!
This is a great dealership with solid customer service! Margaret has been my service advisor since I got my vehicle. She has always been friendly, prompt and goes above and beyond. She recently had a dent fixed at no additional cost, which I greatly appreciate. The team is very detail oriented in making sure everything is working, and lets me know other issues that they find. I highly recommend this dealership for service and sales!
Kim was very helpful and listened to all my concerns! She was not like the other sales men who you could tell were just trying to make a deal. I thoroughly enjoyed the entire experience from the test drive to the moment I drove it home. Happy to have worked with her to get the right car for me.
I am very disappointed to write this review. Ive had mostly good maintenance at this facility, but today was the reason for this poor review. I would be very careful at this business.I scheduled corrective maintenance to address an odd noise when braking, tire rotation, and oil change. I got in, and the service specialist had a few recommendations. He recommended a front brake pad replacement, brake flush, alignment, and cabin filter replacement. If it werent for me getting corrective maintenance a few weeks earlier, I wouldve possibly had done all this work, but my previous maintenance addressed an alignment issue and a brake flush was performed then. I declined all service sans the front brake pad replacement, oil change, and tire rotation, and authorized work, letting the service specialist know previous work was done to correct those issues. Work was performed as as I left the noise was still present when braking. I readdressed the issue, was almost talked off the subject, and they reinvestigated and found the REAR brakes were making the noise. The noise does not affect braking function, so I declined rear brake replacements and left.This lack of technical diagnostics, attempt at upselling previous services, and failure to check vehicle history felt like a scam. I caution future service needed there, I will not be returning to this dealership.
I came in to the service department to get a state inspection had the pleasure of working with Ronnie he provided me with great service and explained all recommendations due for my car.
They are good with everything the only problem I had was there two hours wait time for my oil change to be done.
Kim was so very nice. She has a laid back personality, and was very easy to work with. I test drove a 2016 Chrysler srx and enjoyed the ride. Look for her if you want someone whos willing to work with you and your budget!
Very nice place very friendly. Didnt try pulling anything shady when it came time to my trade in Dave west was awesome he wasnt pushy like most sales men and he Didnt sit there and try to talk your ear off while my wife and l look at the truck I bought that day. Brian Thomas was nice to deal with has well he explained everything that was going on Didnt try to just get me to sign everything so he could move on to the next person he wanted to make sure I knew what everything ment has far has warranty. All in all I can say when that time comes I well definitely come back
What an outstanding team at Fair Oaks Jeep! . I have purchased a lot of cars over the years but the experience with the team at Fair Oak Jeep to include Margaret in Service, Bonnie who sold us the car and Tom the manager was beyond the best ever. I usually hate having to go to get a new car, but Bonnie was incredible in making it all come together so easy and painless! She was so nice to work with, didn’t hit us with the typical sales pressure and had us driving out in our new jeep in no time. Definitely a great experience with Bonnie and Tom and we will be back for our next jeep!
Working with Peter Chang was an excellent experience. Peter was forthright and very responsive throughout the entire process. Would gladly do business again, and look forward to it. Herman Cuadros was essential to making things happen and as a fellow veteran, went above and beyond. Thank you gentlemen! I look forward to our next deal.
I will start by saying I have been looking for a ram 1500 for a couple of months. We found fair oaks online and they had a truck we loved. Being I live in NY and they are in Virginia I did not know how it would work out. All I can say is fair oaks and especially or salesman Elias exceeded all of my expectations! I have bought and leased many cars over the years and I can honestly say Elias made this the best car shopping experience I ever had. From start to finish Elias and everyone we worked with at fair oaks did what they said they would. Our deal was worked out over the phone and emails. On pick up day there were no surprises. The deal we agreed upon was the deal we received... which was a great deal on a beautiful truck. Thank you fair oaks team. And especially thank you Elias. I would 100% make the 5 hour drive from NY to purchase another car from you. And being that we now have a Ram 1500, jeep wrangler and dodge Durango I can tell you that you will be seeing me again in the near future for another car.Elias and his team of managers and finance staff were absolutely great. I Truly appreciate all you people did for me . I would 100% recommend fair oaks and Elias if you want a beautiful car or truck at Great price with outstanding service.
Dave was an amazing person to work with, he was very knowledgeable and efficient. He made it easy for a young driver like me to get my own amazing Jeep Wrangler in an easy way. He is straightforward and funny and I had a very good time working with him!
This is my second purchase at this dealership. This time Sean Jaber was our sales guy and he was frankly the ultimate professional. We walked away to check out other options and he was so respectful and eager to explore our needs. We were so impressed with his patience that we came back and ultimately bought from such a trustworthy guy looking to create the right fit. Sean was great!! My daughter now has a car and we are thankful for the attention, responsiveness, and patience Sean gave us at a great value.
Thanks to Logan Andrews at this dealership I was able to purchase the truck of my dreams! He was super helpful throughout the entire process helping me find my vehicle; I live an hour away and he provided me with every resource he could for me to check out their inventory. He took what I asked for and found me the perfect truck so when I got to the dealership I didn’t have to do the whole run around looking at the entire lot, allowed me my space to check it out and test drive it. Then when I got to finance Mike cut out all the bs and did everything he could to make a deal that was best for me and took the time to walk me through everything! 10/10 awesome guys that are real with you, worth the visit.
We have purchased 2 vehicles in the last 3 months with Logan Andrews as our sales rep…one off the lot and one was a factory order Wrangler. Both transactions very quick and easy and great communication with keeping me up to date on my factory order and even surprised me getting earlier than promised!!
UPDATE! August 31st, they responded review and asked me to email and they haven’t made any attempt to contact me even though I already sent an email. So Again, UNPROFESSIONAL dealer.This is unbelievable. This dealer told me a total price on the phone and made me waste my time making me come there and giving me a whole different price, at least 4 thousand dollars more. We negotiated and agreed on a price, they told me the car was mine, that hey would put a sold sign in the car and that I could bring the check next day. They call me in the morning to confirm the appointment for taking my car home and a few hours later, when I have the check from my bank and all documents ready for the appointment, text me saying they sold the car to another person!!! This is a really UNPROFESSIONAL and UNRELIABLE dealer, and worst of all, I was gonna call the manager, but SURPRISE!!! Its the manager who made the decision according to the salesperson. I would not recommend getting a car through them IN A THOUSAND YEARS!!! DONT WASTE YOUR TIME, IF I COULD RATE 0 STARS I WOULD.
Got a fair price on a used 2018 Jeep Rubicon with lots of aftermarket modifications (Lifted, 37 tires, steel bumpers etc.).I had a few concerns about buying a used vehicle from a dealership out of state and so far those concerns turned out to be justified. First off I recieved only 1 set of keys. Secondly, my salesman promised to get in touch with the previous owner to get an itemized list of the modifications that were done. To date he has not. Third I was billed for an installed LoJack device that came with a 3 year subscription to the service but no login/password information has been provided to me.Ive left numerous messages with both the salesman and the dealership about these issues but nobody has produced the promised information.
Shereen was attentive & very helpful throughout the whole process. I appreciate all the help.
Sean is absolutely amazing!! From start to finish, ensuring we walked away with our dream truck! We couldnt have asked for a better team to work with.
Exceptional service and exceeded all expectations. From our salesperson, Bonnie, to the sales mgr and financing we were treated like family. Two thumbs up and will be returning when we want our next vehicle.
My wife and I had a great experience with our purchase of a 2020 Jeep Grand Cherokee. Mani was awesome to work with. I showed up and wanted to see/test drive several vehicles and he immediately had them all ready to go for us to drive and look over. It was probably the best car buying experience that we have had. Highly recommend....ask for Mani.
Brandon Mazda helped us find the perfect car. Were very happy.
I ended up kind of stumbling upon Fair Oaks after a long search through various MD and VA car dealerships, both large and small. They all really reinforced the stereotype of car dealers being shady, dishonest, condescending, or incompetent. However, I have to say, Im glad that not only did I come across Fair Oaks, but that Asim was still working when I did. He listened to me vent and be skeptical that hed even be able to help me, then completely flipped the script of what I was expecting. For an honest, caring, and straight to the point salesman, ask for Asim. He not only changed my opinion of dealership salesman, but he went out of his way to make sure I got a good, fair deal on my Jeep, and that Asher would take care of me for my financing and warranty. My only complaint was that I only had about 2/3 full gas tank when I drove it off the lot, but didnt have the time to be upset with such a minor thing, as I finally had my first Wrangler. As I purchased the vehicle on labor day weekend, the service department was closed. Since I had a few questions/concerns, Asim followed up with Hailey in the service department to ensure that I not only received a great jeep, but addressed and alleviated all of those questions/concerns. They stood by their jeep and their word, proving that they would be willing to do so down the road. Ask for Asim and you wont regret it!
I cannot say enough good things about the service, which was exceptional. I purchased a 2021 Ram 1500 from Sony, with further assistance from Kim and Asher. All three were friendly, professional, honest, helpful and got me the absolute best price possible. The truck is beautiful and I could not be happier. As long as they are selling, I will never buy a vehicle from anywhere else!
Awesome buying experience salesman did everything in his power to make sure my expectations were met. Also finance department work past closing hours to finalize my deal. Great work all around.
Asim at Fair Oaks was very helpful when purchasing my Jeep. When there was an issue with getting my license plates afterwards from the DMV the team and Asim immediately helped solve my problem. I would highly recommend Fair Oaks Jeep.
David G was amazing! Very patient, helpful and considerate. Super great experienceAly was GREAT! He was so personable and understanding. So generous. We had the best experience and will be coming back for future purchases. Wouldn’t have wanted it any other way. Amazing.
Today was my first experience ever with Fair Oaks Chantilly and when I tell you it was an amazing experience from start to finish! My sales associate, Elias Habibi, made the whole experience a quick and easy one! From speaking with him prior to coming into the dealership to making an appointment, my experience was a great one. This dealership is also very accommodating making the environment a peaceful one. Thank you again!
If I could give Margaret 10 stars I would. 10/10 will always come back to her for any of my service issues. I came in on a Monday morning, it was really busy, but Margaret still helped me out. I was able to get my Apple CarPlay fixed and operational again in my new 2021 Grand Cherokee L. She’s the go to person at Fair Oaks in service and I’ll always go to her for my repairs! Thank you so much Margaret for your hard work and honesty through the process!
Kim Parastoo was my sales person and she was absolutely awesome. She gave me a pleasurable experience with no pressure to by anything in particular. She took the time to understand what I wanted in a vehicle and did everything she could to meet my needs. Typically purchasing a new car could be a stressful experience, but Kim made it easy. Youll definitely get my business again.
I came here with my girlfriend to sell her car via KBB instant cash offer. Shereen helped us through the whole process and made it effortless for us. She was extremely helpful and I enjoyed working with her. I would definitely come here again if I were in the search for a new vehicle or to sell my car in the future.
Asim was great, helped me get the car I wanted despite my crazy father throwing a temper tantrum. Car is excellent and I am very happy with thier service.
Im a new RAM owner and have been in a few times for service and this is probably the best service dept Ive experienced at any dealer with all the different vehicles Ive owned. Everyone has been friendly and the work has been top notch so far. My service advisor Hailey is great, she communicates well and listens to my concerns. Would definitely recommend coming here for service, hope the good experiences continue!
Excellent and very polite service. The shop was immaculate.
Shereen was absolutely amazing in helping to find a new vehicle during the ease end process. It’s been stressful finding a good car in this climate and she worked with us to meet all our needs. Great service!
Logan and the team were awesome. They made car buying seamless. Honest and up front- they didnt waste time and got straight to the point!
I had an excellent experience at Fair Oaks Chantilly Chrysler/Jeep/Doge. A big thank you to my sales person Kim Parastoo. She was fantastic, patient, attentive and went above and beyond to make sure that my purchase was as painless as possible. I would highly recommend this dealership to anyone looking to buy a car.
The entire team at Fair Oaks Chantilly Chrysler Jeep Dodge are absolutely fantastic! Bonnie made sure I understood all of the paperwork involved in my transaction and even stayed after hours to answer all of my questions. Thank you so much Bonnie! I couldn’t be happier with my purchase! If you are in the market for a new or used vehicle, I would highly recommend visiting Fair Oaks Chantilly Chrysler Jeep Dodge!
Great service, quick, efficient, Kim did a great job, she helped me to purchase my new car. I would recommend to try this dealership and ask for Kim, she will be by your side to help you with any question.
I went to the service here to fix my tire. Rany was extremely efficient in giving us the pricing for our issue. Not only that but he was able to schedule us the day the part got in. The part was then quickly replaced and I was out within the hour. The service team there is extremely efficient and knowledgeable providing an easy and enjoyable experience.
Overall, my experience at Fair Oaks was wonderful. Asim was very accommodating and helpful throughout my process and test drive. He was very friendly and easy to talk to. I would recommend to anyone looking for a Chrysler Jeep Dodge Ram!
We ventured in to check out our options for a wrangler. Received great service from Asim, the salesperson.
I was impressed with how well Elias guided me through the process of leasing a new car. He explained clearly how the dealership takes responsibility for all remaining expenses and was extremely professional. Elias and the team were great to work with, and theyre all extremely knowledgeable. Definitely recommend Jeep Chantilly...
Great dealership and Peter Chang, my salesman, was excellent to work with! They were upfront with their pricing and really made my purchase a smooth transaction. Peter even took the time to provide me with some printed Jeep trail information which really shows his dedication to going above and beyond the sale. Thank you for representing what a dealership should be and providing knowledgeable staff like Peter.
Shereen was an amazing sales associate! She met with me about turning my lease in early and tried to find everything I wanted in a new vehicle. She wasn’t pushy and answered all my questions and while I didn’t trade my vehicle in just yet, I will definitely return to her when I’m ready to! She’s keeping an eye out for a van to fit my family lifestyle and wants me to be confident and comfortable with the purchase! The manager Rick also stopped by to talk to me and make sure they could find a vehicle that would suit my needs!
A great team at this location, in particular Max and Sean! They were very helpful and professional. I recommend this location if you are looking for a new car.
We had a wonderful experience purchasing a used Jeep here! Logan Andrews helped us and was extremely responsive, genuine, knowledgeable, and made the entire experience seamless. His down-to-earth customer service really made a difference for us, especially compared to other dealerships. If you’re in the market for a new or used car, I would highly recommend Fair Oaks Motors and asking for Logan!
Awesome dealership to work with. They are timely, run approvals via text messages, explain things clearly, and do a good job on the vehicle. Hailey was my advisor.
Have consistently received great service from Fair Oaks Chantilly Jeep Dodge Ram for several years now. Great technicians and attention to details places them above all others I have tried in the area. I drive about 50 minutes to get my RAM 1500 serviced by them and have never been disappointed.
Was greeted by Logan when I first came to the store, and he was very kind and helpful to me while we searched for a car. At the end he gave us a great deal and would recommend him to anyone searching for a new car!
Excellent customer service & experience with George Jenkins selling our Volvo! Quick, easy and reputable company. Highly recommend!
Service Provider Aaron was quick to help, friendly and attentive. Great experience. Brought a 2015 Grand Jeep Cherokee in 2015 have been taking of my Jeep in Chantilly ever since.
I hate car buying and have always hated feeling like as soon as I step on the lot I am surrounded by vultures. This was definitely not the usual experience I have with dealerships when I went to Fair Oaks Chantilly Chrysler. My sales rep, Dave, was absolutely awesome. I told him which cars I was interested in looking at for my daughter, he gave us the keys to each and went back inside until we came back looking for him, no pressure at all, no hovering!This was honestly the best experience Ive had car shopping, from Dave as my sales rep all the way to my finance guy, Mike. Highly recommend and will definitely go here for future car purchases!
I have been going to the Fair Oaks Chantilly location for years. Ive bought several cars from them over the years. Consistently great service, from the salesman, William to Chuck (my service rep), to Aaron (also in service center). Everyone is always so helpful and they go beyond your expectations. I also love how they wash my car every time I visit. :-)
I greatly appreciate all the help I have received from my service advisor, Chuck. He is truly the best. He is so personable and caring. I considered taking my jeep to Koons to be serviced moving forward after purchasing my vehicle and due to a move, but Chuck has been so wonderful and I continue to bring my jeep to Fair Oaks because of him. He holds a true level of professionalism and truly cares about his customers. David Richards in service has also helped me and he is great and helpful as well. Overall, these two have been there to help me and I am very appreciative of it!
Margaret did a great job and made my service experience seamless. Margaret maintained constant communication and got my vehicle returned to me very quickly with no issues to report.
Logan was the absolute best and polite throughout the whole process of purchasing my Jeep compass. He explained all the features of the car and made the entire process smooth and relaxing. Asher helped wrinkle out financial details. My experience was very satisfactory. I will 100% recommend the dealership.
I wasnt expecting the day that I went in to buy anything because of the surprise that I had with my old Jeep. The surprise came with the amazing service and help and friendliness that I received from the dealership and Mani nemalhabib. He didnt HAVE to be nice, or friendly and very cheerful and helpful, but he was. It was more like I was buying a car from an old buddy, not a salesman! He made the entire experience amazing. I cant think him and the dealership enough for making me feel at home, even when Im wasnt.
I have been going to the Fair Oaks Chantilly Chrysler Dodge Jeep dealership for over 15 years. My most recent visit on Saturday was a great example of their professional service and attention to detail. Even if you didn’t buy you vehicle from them, You should let them take care of it for you!
Great service, great staff, great atmosphere. David was relatable, polite, and changed the oil and fixed the service light going off in my Jeep. Had my car back in a timely manner. Would recommend this place to anyone who has car trouble.
Kim has been great. She was absolutely delightful, personable, knowledgeable and conscientious when dealing with us during this purchase of my Wrangler Rubicon. I have had numerous experiences when purchasing new vehicles and this has been the best by far.The entire dealership staff we have worked with have been outstanding. We will be back!
Elias and Asim helped me sell my car. It was very very easy transaction. No pressure. Fair price. I went through the Kelly Blue Book instant cash offer and it went well. Elias is who I dealt with to finish the process. He was very professional, friendly and has a good story to tell. I recommend asking Elias. Thank you so much team.
I had a great experience with Shereen. She was very pleasant to work with, patient and listened to what i was looking for. She helped me build a jeep that suited my needs and ensured I was happy. She was amazing through out the entire process. If you go there, ask for her. She will make sure you leave happy.
Ive been shopping for a new truck for 2 months, talked with 6 dealerships, and visited 4 of the 6. This was our last and by far the best experience Ive ever had buying a vehicle (and I own a bunch). Logan was my salesman so shout out to him, awesome job!1st, they arent just about the quick sale. Ive worked in sales and nothing makes my blood boil like treating people like that with a quick sale.2nd, you feel valued. Sales 101, treat people right and service after the sale. I was given a fair deal, the truck pictures and deal sheet was sent to me before I drove 1 hr each way, no bait and switch, they made us feel valued...not high tempo pressure tactics...just chill, even brought us snickers while we waited.3rd, fair trade in...above fair actually. This sold the deal for me and again...no bait and switch, I sent pictures, they made the offer, thats what they gave when I bought.Overall, just a great experience (and Ive only had 1 other great experience buying).Value, integrity, felt valued as a customer, positive atmosphere, and Logan was awesome from start to finish.
The best experience I’ve ever had at a dealership by far. Both Asim and Asher were the best I’ve ever come across. I cannot recommend them enough. I’ve never had such a laid back buying experience of any kind let alone a vehicle. The staff was amazing and easy to talk to and deal with. They listened very intently to what I was looking for and what I wanted to spend and had no problems delivering superior customer service. I am greatly appreciative to the staff at Fair Oaks Motors and especially Asim and Asher!
Allen Rivani & Asim gave me the best customer experience ever in my whole entire life man came in selling my Dodge Charger 2019 they gave me top dollar for it I couldn’t believe it. I recommend any friends or family to this dealership. Will be definitely coming back here!
Asim was very helpful! He took the time to find the perfect car for me! Would highly recommend working with him!
Shereen,Did a great job with getting me the best offer on my old vehicle and my new vehicle is my dream car. I would recommend her to anyone .
After going to multiple dealers, for a few days. I came in to fair oaks chantilly looking for a car. Sean and Sony was very transparent, honest, and willing to work with my budget. Great guys to talk to and understood my situation. I’ll definitely recommend them two.
Bonnie and the whole staff at Fair Oaks Chantilly Chrysler Jeep Dodge are great! They made the whole experience of selling my old car a breeze and gave me a great deal on the new 4runner I purchased from them. Highly recommend if you are looking for an honest and professional car dealer.
Fantastic experience. They let me do most of the process remotely and then Kim made it a quick and easy process at the dealership.
I was contacted by Logan from Fair Oaks Chantilly Chrysler Dodge Jeep Ram after completing an online inquiry about my car’s value via the KBB instant cash offer. I brought my car to the dealership for an inspection and assessment. Logan was very helpful and efficient in the providing excellent customer service from start to finish. Moreover, he was able to expedite the process of receiving a check for my car the same day! I would highly recommend this dealership, especially working with Logan! He goes above and beyond to help and serve his clients!
Always have done great get me in and out quickly and if they can’t fix something within the hour give me the option to schedule a different time thank you for respecting my time. They have been outstanding