user
PetSmart
2840 W Chandler Blvd, Chandler, AZ 85224, United States
Appearance
PetSmart

Comments
br
Review №1

Good and clean pets mart. They offer obedience classes for dogs. Kittens to adopt and loads of fish. All the mice and guinea pigs and rabbits are not on display. You have to wear a mask when you walk in they also have a table with hand sanitizer at the front.They offer curbside pick up and Salon Curbside. See pictures below.

Tr
Review №2

Took four of my dogs into the groomers today and as they did have some mats I asked if they could do their best on their ears and their tails and the lady that checked me in who had zero personality towards me or my dog walked up didnt even bother feeling the dogs hair to see what she could do to save it She just said they have to be shaved like they cant do anything with that however the dog that was the most matted was done by somebody else and came out looking amazing they were able to save his ears his tail Thanks so much for caring Lu I would recommend Lu any day to trim your dogs. I think chante just had a really bad attitude. Maybe she should find a job she enjoys be careful if you go and get her as your groomer.

Ar
Review №3

Smiling happy employees, clean store, I was in a hurry so I didnt pay super attention but from what I noticed, it was good.

ja
Review №4

My groomer Carolyn did an amazing job on my long haired dachshund! My bbn only complaint is that they take so long.

Am
Review №5

Wonderful PetSmart! Staff are friendly!! The groomers are amazing, and the store is very clean! I get all of my puppys clothes from this locstion, and the keep him well groomed.

Tr
Review №6

Great employees. I love that they remember us and our dogs name each time we visit.

Ci
Review №7

I love seeing all the babies! 🥰 Great place for all your pet supplies. My cat is on a prescribed diet and I can pick up his food here with his prescription.

Be
Review №8

Everything positive that everyone is saying is true about the store itself. BUT the reason for the 2 stars is because I signed up for their loyalty rewards club (or whatever you call it) and immediately was inundated with spam emails! When I looked into why I found out that Petsmart sells your sole (misspelled on purpose) email to the spam devil! Im not kidding! About FIFTY, YES FIVE-O, emails a day from random spammers! When I dug around and saw that I could opt out of the emails, though, it was too late to stop the ones who already had access to my email address! Im STILL reporting spam on at the LEAST 4 emails daily.. They have lost my patronage. Now I go to Pet Planet on Dobson & Elliott theyre much better, friendlier and they have all natural products! Their rewards program is kept private. Even though natural products can be more costly,, its worth it for your pet.. and they can have some REALLY great deals!

Br
Review №9

Good staff at this store

Av
Review №10

PetSmart feels like home, the employees are nice and will help you with lots of things.

La
Review №11

Great job on grooming my dog. Pricing a little higher than expected, but well worth it this one time.

An
Review №12

Great place and staff just really upset I have been trying to purchase a bearded dragon for months and they still dont have any and cant order... Cant notify me if they get them... Just a cat and mouse chase and its really upsetting to me!!! Otherwise great place

el
Review №13

There was a blonde petite sales woman that went out of her way to help us with a gentle leader and even came back to check on us on her break. She was moving so I couldnt catch her name. Very helpful!!!

Jh
Review №14

I love your service! Thanks for showing so much care for the costumer. We went there earlier with our newly adopted pup, looking for some stuff and came across one of the staff and assisted us well. He also informed us about the services and coupons we can avail for adopting! Here is she sleeping comftably on her new bed 🥰

Co
Review №15

Bruiser stepping out after manicure.

Da
Review №16

Great place to shop for all your pet products.

Ch
Review №17

Our dogs love coming here for grooming and extra pampering. The staff is friendly and helpful, and the grooming packages are reasonable.

Kc
Review №18

No one on the floor to assist me but with some searching I found what I needed cashier was pleasent

pa
Review №19

Had everything needed and friendly service up front.

Br
Review №20

My dog loves his new fedora 😂

Re
Review №21

Nice and clean.🙂Would have been 5 stars but not one associate asked if I needed help with anything.🤔

ma
Review №22

Good clean and keep busy when people need help so great job

De
Review №23

Great service here, my mom always comes here. She lost her cat to cancer, but got a new cat from RAIN rescue. And she actually named her Rain too.

Ry
Review №24

DO NOT LET PETSMART GROOM YOUR ANIMAL. My dog came home with her wick cut and a shaved paw with a second nick by her pad. I have no idea why they shaved under her paw. I am more upset they NEGLECTED to tell me at pick up and happily accepted my tip.

Je
Review №25

My favorite location for grooming my precious pup. Friendly staff, great results and competitive pricing.

Ce
Review №26

The staff is very helpful and friendly. They always have what I need in stock. They always open up more registers if a line starts to form.

Bi
Review №27

Groomers did excellent job on our dog, really looks good. Definitely will be back.

an
Review №28

Customer service was fantastic. I washed my dog here during which time i had nothing to do for 2 hours. so i loitered basically in my car and whatnot and every single person was super helpful. If anything i wished their restroom had a hook installed for hanging bags and kept cleaner.

Fr
Review №29

Always friendly staff!

Ma
Review №30

Very nice customer service.

Me
Review №31

Hayley is an awesome groomer!!

Ba
Review №32

Very comforting during a difficult time.

Sh
Review №33

Wonderful place to shop. Very friendly

Ma
Review №34

Love this place!Great prices, clean.

Sa
Review №35

Me and my puppy was there for hours. We had a great time.

Co
Review №36

We went to petsmart to visit the adoption center so that my daughter could find a kitten. They worked with us to make sure we got a cat that was the right cat for us and even gave us a free bag of food when we adopted. They were awesome

An
Review №37

Helpful associates that truly care about animals and are knowledgeable. Not only did they help me gather all I needed but they even helped me save on my pet supplies. Great team!

Pa
Review №38

Great selection of cat & dog food & products. I have been going to this store since it opened 1990s?Good customer service friendly staff.

Sa
Review №39

These guys have the best prices and will also price match Chewy.com so you can save even more!

ki
Review №40

Had the aquarium 4mm air tubing and air stones I needed at a good price

Ry
Review №41

Groomer purposely pushed our dogs face into the table

Al
Review №42

This location is always clean and the staff are welcoming and helpful.

Ro
Review №43

Always busy, so can be hard to locate an employee for help. It can be difficult to find certain cat foods because they offer so many kinds (not necessarily a bad thing), but they dont carry enough kitten items, which is odd because they do adoptions out of the store. The Canin kitten food is often out. Also, if they carried more kinds of litter (dustless, multicat, gel), I wouldnt need to also visit the OTHER big pet store.

To
Review №44

Although we found our dogs veterinary food at this location I had to give it a 1 star, primarily because the closing manager Christopher (stocky bald gentleman) wouldnt wear his mask and would come in inches from you to talk. Other customers looked bothered and concerned as well. Also we had to constantly dodge Christopher in the store as he would walk up to us randomly.

Ri
Review №45

Always good service great prices

Pa
Review №46

It was good but they didnt ask about they stuffed pets donations that box is not visible till you start to walk out.

Lu
Review №47

According to my feline domesticus named Vladimir Flizzinski, things went well.

Jo
Review №48

One of the best Petcos in the valley. I drive from Glendale just to go to this Petco. Only the best for my dog!

Sc
Review №49

Always helpful

Sh
Review №50

My husband purchased 12 cans of dog food on Monday. Well the cashier scanned 1 bar code for all 12, but we purchased several different kinds of Blue Buffalo soft dog food. Heartbreakingly his companion and best friend, our dog, passed away the following day. I went to return the food (same week) to save him the errand and hurt. Immediately felt like a problem to the cashier without a receipt, so he looked at the account #. Due to the first cashier being lazy, we weren’t refunded what we paid due to me bringing in different cans than what was on the receipt. I get it, and whatever, it isn’t about the money. What ticked me off and is causing the one star review is this:1) The cashier who was lazy and didn’t scan the barcodes correctly.2) The returning cashier who, when I brought to his attention there were 12 cans, no soft dog food history except this once, snapped back “No. They know better than to do that!” Rather rude tone and honestly just shut me up and off. I should’ve asked for a manager to review something, cause it wasn’t our fault their employee was lazy.

Be
Review №51

Greeted by a very happy guy. I really like that.

Fe
Review №52

PetSmart in Chandler is amazing!! The staff was so amazing with my dog Stella, at one point I peeked through the window and one associate was comforting my pet while the other patiently trimmed her nails! ( My Dog has really bad separation anxiety due to being abandoned when she was 6 months) they have no clue how much this meant to me & my pup. Thank you PetSmart groomers for all you do!!!

Ma
Review №53

One thing Im having problem with is playing service dog supplies and they dont even carry it and yes employees they dont know.

Ch
Review №54

Very loving staff to my little dog. Excellent customer service.

Lo
Review №55

Really clean and friendly staff.

L
Review №56

I guess they dont clone cats. What a let down...

An
Review №57

The staff is always friendly and helpful at this location.

El
Review №58

The staff is great and its easy to find what I need.

Ce
Review №59

Honestly really good place. Especially the fish section, if you have questions. They always have knowledgeable employees. Especially Amanda, shes great. Im new to Betta fish and its like speaking another language but Amanda is their translator. 😁😅

Mi
Review №60

Great job for my puppy.

Li
Review №61

Very rude employees in petsmart and especially banfield.

Ga
Review №62

Always friendly.

Ja
Review №63

They have a great staff. Very knowledgeable and friendly.

Ma
Review №64

The website tells you that they do curbside drop off for grooming do reduce the risk and protect their staff. Their phone recording tells you the same thing. But if you try to drop off, they won’t do it unless it’s under 90. This is useless in Arizona during the summer. Waste of time loading the pups and driving out there

Ma
Review №65

Amazingly wonderful staff.

SH
Review №66

Good deals, friendly staff! Me and my bff Gemma!!

ch
Review №67

Great store employees always nice

Ro
Review №68

Staff is always so helpful and knowledgeable

Pa
Review №69

Good experience. I had heard they dont allow pit bulls inside, so I brought mine. I didnt have any problems.

Ca
Review №70

Clean, super nice employees. Supports pet rescue orginizations.

Re
Review №71

Awesome! Friendly and Helpful! Thank You!

Je
Review №72

This employee made me move off a bench by the vet when I was evaluating if my dog needed to be seen by the vet for a sprain knee, he wanted to wipe it down with water. I understand that cleaning up is important but dont kick a paying customer off, wait until I leave.

Ry
Review №73

Clean and neat. Found what I needed cheaper on Amazon. Cashier was a bit rude and unpleasant.

Ka
Review №74

Really clean. It has signs on isles to see where we need to look

Sh
Review №75

I come to this Petsmart, not only to purchase my pet food, but to entertain my special-needs stepdaughter. The staff is excellent with her. They’re always friendly and excited to see us. The place seems clean, and smells decent. We watch the staff groom the pets, and all of the animals seem to be treated with love and respect. We have seen staff members taking care of the caged cats, and playing with them in a back area. The items I need for my pet are always in stock, and over all, I am really pleased with this store!!

As
Review №76

This location advertises they do curbside for the grooming services in order to reduce client and staff exposure, but they do not. I made appts and arrived with my dogs in tow to be told they dont actually do it....they just advertise that they do it. Also, people are going in and out without masks because they dont require them. I have brought my dogs here since 2016 and I wont be coming back.

Wh
Review №77

The store is ok but the grooming dept is top notch. We went through 5 places before landing here. We have been coming for over 3 years.

Ja
Review №78

Best petsmart around

Ha
Review №79

This is my go-to store for everything pet related. They are always stocked well and the customer service is absolutely the best. Love this place! The staff is so friendly and helpful. Thumbs up! I will definitely recommend this store to everyone.

La
Review №80

Clean store and friendly staff. They had a great selection to choose from as well

Ke
Review №81

Usually friendly and helpful, some clerks more than others. I wish they didnt close the one nearer our house.

Al
Review №82

Danni in Grooming is the best! Our pups always look so beautiful and well cared for! I drive from Tempe just to see her!

Ma
Review №83

Krysta and the grooming ladies always do a great job at this location. My dog is a wiggle worm, but they always are so welcoming and happy to work with her. Thank you!

Jo
Review №84

That was pretty friendly sadly the store is kind of empty looking due to covid-19 but I still had a good time there

Ti
Review №85

Banfield Pet Hospital was full of people who cared!

Na
Review №86

Found a lot of fun stuff for new puppy. . expensive but where isnt??

Li
Review №87

Always so helpful, friendly staff

Je
Review №88

Sad visit to the vet inside. Was there with a friend and had to put her cat to sleep. The staff was amazing through this hard time and were so caring. I dont wish that experience on anyone, but if it comes to that point, these people will take care of you all the way.

Je
Review №89

Curbside pick up is available and the convenience of a vet inside makes it the ideal location for all in one.

Al
Review №90

If youve bought a fish in the last 14 days theyll refund or exchange it at the same location, no questions asked. Free water testing too

Ly
Review №91

This petsmart is cool. Staff is nice and friendly. No dogs here for adoption, just cats tho

De
Review №92

Clerks very helpful

An
Review №93

The Petsmart store is awesome! They have everything we need for our dog Jenny. We cant wait to take training classes.

Sa
Review №94

The customer service is excellent. I am always greeted and team members are always willing to help me. I love that they ask about my pet at checkout.

Bu
Review №95

Great selection of dog food. I was able to find Nitro Naturals brand dry food for adult dogs in toy breed size. My Chihuahua loves it. It was also cheaper than Amazon prices. The check out person was super nice and she helped me sign up for email and text discounts. I will definitely be back on a regular basis. Everyone who works here was eager to help me find what I need for my little dogs happiness. PetSmart rules!

Ka
Review №96

Taking obedience classes. Great staff, almost always have enough people on the floor that if you have any questions, theyre there to help.

Sy
Review №97

They always have quality treats and the staff is always very friendly.

Ra
Review №98

Went in for dog food. Left with a pet fountain, new dog bowl, and a food container as well.

De
Review №99

No Cockatiels bummer

K
Review №100

I like going to PetSmart and I love to spoil my fur babies. They have everything you need to make your pet happy and healthy on any budget.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2840 W Chandler Blvd, Chandler, AZ 85224, United States
  • Site:https://petsmart.com/stores/us/az/chandler-store1017.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 480-782-7727
Categories
  • Pet adoption service
  • Pet supply store
  • Pet groomer
  • Pet trainer
  • Veterinarian
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:10am–7pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations