At this point I have only gotten an estimate, but I was very impressed. Their person was thorough, finding problem areas I missed, as well as being very professional

Truly Nolen comes out quarterly and this was our spring service. We are always happy to see Richard as he is very conscientious and always does a very thorough job. If we have any specific issues, he takes care of them for us. He is also friendly and pleasant.

Service has always been top notch. Richard our Technician has always been very professional and made sure his Service calls worked with my schedule. He will be missed now that he is retiring. Im sure our new technician will be good as well. They have always take care of issues promptly. Would definitely recommend using them for your pest control needs. Long time customer who is completely satisfied.

We have used Truly Nolen Pest Control for the 21 years we have lived in our home. They have always given us outstanding service for all our needs. Rarely do we have a problem with pests, and I attribute it to the treatments they provide with their services. We have had Eric as our technician for a number of years and he is a simply outstanding person. Very professional, yet personable. He always asks if we have seen any pest activity since our last treatment, and reminds us that we can call them at any time if we have issues in between scheduled treatments. I highly recommend Truly Nolen for any of your pest control needs.

Richard has provided service to our residence for several years and always demonstrates impeccable customer skill sets and exterminating processes. The product used gets rid of ants and is safe for our furry friends. We have always had a five-star service.

They didnt show, and didnt call until after the scheduled time, and wanted to reschedule me for a week later. So I just went with another company (Ozone Pest Control) which came out within two days and did a very professional job.

We have been using Truly Nolen for years now, and our tech Richard is the best there is and the best we have had in our time with the company. He is caring, professional, personable, and will go above and beyond the call to make sure everything is perfect. My family truly appreciates you, Richard!

Steven Beeson was on-time, helpful, knowledgeable, hard working & very courteous. He took the time to explain what, why and how he planned to do the contracted termite treatment services. Our questions were always welcomed and answered to our satisfaction. The whole process (both termite inspection & treatment) with Truly was a positive experience for us.

I was impressed with the work that Marty Reames and Stephen Beeson did on our house for eradicating termites. The initial quote Marty gave us seemed high to me. But on the appointed day, Stephen arrived early and didnt leave until mid afternoon. He worked long and hard. He only stopped when I would come out to see how he was doing. Then he would turn off the drill and talk to me directly. He answered questions about concrete slabs, different varieties of termites, and moss-enriched soils that attract other plants. I was impressed by his knowledge of a variety of related subjects and appreciated his taking the time to help me understand. I felt in the end that the money was worth what we got. I also appreciate the core values that Truly Nolan espouses. I feel like honesty is a hallmark for them. That made me feel more comfortable as a consumer.

We have used Truly for many years. Our tech has been Richard for many of those years. He is experienced, knowledgeable, very professional. He is very dedicated to his job. Thank you Richard! You are appreciated!

They did a great job, and concern was taken care for my pets. I trusted them and he came through with shinning completion of a job well done. I would recommend them to anyone as a deterant and company that can get rid of the pesky pests and keep them away. 5 star company.

I am a former customer of Truly Nolen in Chandler, AZ. My technician Richard was always pleasant to talk to and always on time. On the rare occasion I had to call in to get Service between my regularly scheduled times it was dealt with promptly and with out any problems. I would definitely still be a customer if I hadn’t moved out of their area.

We hired Truly Nolen for a roof rat problem, while the roof, and the rats, were harder to handle than expected, they are now gone. Our technician, Marvin, is top notch, he takes the time to listen, and also keeps us informed as to the progress. All the technicians have been very good, but Marvin is our favorite. The company has been great at working with us to fix our problem.

We have used Truly Nolan for 25 plus years for general extermination issues and termites. They are a geat company and respond quickly if we have an unexpected issue. We feel very comfortable using Truly Nolan with our dogs. Marvin our technition is friendly, professional, and very patient with us when we forget to unlock the gate. He always leaves a polite reminder voicemail with a smile in his voice. Marvin is very thorough and takes the extra time to check around for creepy crawlies.

We hired Truly Nolen to check for termites 20 years go and hired them to treat our house. We also signed up for their yearly support contract which includes a reinspection and further treatment if necessary. Marty Reames gave us the latest inspection today and he was courteous and very thorough in checking for termites. We have been pleased with Truly Nolen for all these years and heartily recommend them to others.

The individuals that do the applications are very professional very knowledgeable and always on time. Truly nolan needs to come up with a system for annual renewal notification. Letting you know when an individual service has been applied and all of a sudden you owe and then you let the person know your annual has expired is not acceptable

Have always had friendly technicians and responsive customer service working with these guys. Some of their plans may be a bit pricey, but I would say well worth it because of the quality of the techs.

So far we are pleased with our TEMPORARY replacement during sick leave of our longtime service person, Richard. We imagine Truly Nolen a few years ago rewarded our 20(+) years of patronage by allowing us to retain Richard even though we are out of his service area. Will continue with TN as long as we continue receiving the same exceptional and thorough service to which weve grown accustomed.

We have had Truly Nolan for several years for bugs and termitesProfessional. Knowledgeable and fair priced. I would highly recommend them.

If they stop the termites I will be happy. The inspector and guy that did the work are super nice and easy to work with.

Always does a great job. On time and always good humor

I had Rick over to give a quote. He was very judgemental towards our property and asked very personal questions. He was not professional at all. He quoted the same price for a service that included less. I dont understand why it would cost the same for less work done.

Jared, who comes to my house in Casa Grande, has been a God send. Takes him one treatment for bed bugs and theyre gone. He also does two more follow-ups. He sprays around the house every quarter for all kinds of bugs. My lifes been great without the outside ants who would come in the house. Six months without ants❗👏🏻 💜 👏🏻

Jerod is always the best, he is friendly, knowledgeable, help full, nice to have around, and gets the job done.

Truly Nolen Rep-Stephen Beeson come over and provided great service. He was very helpful and knowledgeable. I highly recommend, Truly Nolen!

Steven Beeson was awesome. Curious, knowledgeable, right on time, and he did fantastic work. Rick Stabile that came and did the inspection and quote was also great to work with. I recommend Truly Nolen to anyone needing there services.

Glenn and Marvin are awesome!! Explained things in detail and so friendly. You have some great guys on your team!!

I have a very good technician. He does what he tells me and does it very quietly.

Marvin always does a good job.

Marvin is the technician and he is always on time and most willing to address any issues that we mention to him. His personality is as you are meeting an old friend. We have used Truly Nolen for years and have minimal issues with any invading insects.

Our technician, Richard, is highly professional, efficient and courteous. Always does a very thorough job.

Everyone in the Chandler office is super helpful and knowledgeable. Theyre always willing to answer questions and schedule appointments when I need them.

As usual, Richard, did an excellent job answering any question I had about the treatment he was applying. Sorry to hear that he will be retiring soon. He will be missed.

I noticed droppings and insulation chewed around my dishwasher and refrigerator. After this a large rat jumped out at me from my pantry so I made an emergency call to Truly Nolen. After inspecting my home, they left 5 black boxes around my house and told me they would check the boxes once a week. In the meantime, the rat continued to destroy my house. Week after week, nothing was in the black boxes, but the smell from under my sink and dishwasher was overpowering the entire kitchen and living room. I told them, but they refused to pull out my dishwasher or use any other type of method to try and trap the rat. They informed me that I might want to move out of my house because it could take months to catch the rat. They sealed my attic area, but refused to enter to see if the rat was there or had been there. After weeks of checking black boxes to no avail, I spoke with a friend who recommended Critter Control. I called and they came out that evening, and caught the rat within 3 days. Please dont waste your time and money calling Truly Nolen. It was a living nightmare for weeks.

Eric was very courteous and prompt, as usual, and performed the customary perimeter treatment which keeps my house pest-free. I am always glad to see him.

I have been working with Truly Nolen for over 40 years, with a brief hiatus due to motor home travel. My technicians have been professional and concerned with the outcomes of their treatments, without exception. After moving to yet another new town, the one change I did not have to ponder was my exterminator. I was very pleased with the promptness of the response to my call regarding new service. Actually I expected no less.If you are looking for consistently good service of and exterminator, Truly Nolen is sure to please.

I highly recommend Truly Nolen. When Steve came out for free estimate, I told him I have 2 tortoises and 2 cats. He explained how everything would be done and what they would use for pest control and subterranean termites especially with my pets. When Steve and Jared came for my termite control, Steve explained everything and how they would work in and out of my house. Richard performed my pest control services. From day 1 he kindly and expertly answered my questions and eliminated the spiders especially black widows and scorpions and crickets. He had a keen eye to see and eliminate anything pest wise while being mindful of my tortoises. Richard, Steve and Jared worked around my pets so expertly.I am highly pleased with their work, expertise and customer service.

Always satisfied with service, professional and friendly service.

I recently moved and planned to continue with Truly Nolen as they were amazing at my previous residence. They have been incredible at my new home. They came out timely and promptly to provide a new quote. Got me on the schedule to spray the following day. As we began moving more furniture in to the home we saw our first ever scorpion! I called Truly and they were there the very next day. Their technician Marty was awesome, called me when he was on his way, and provided excellent service and many solutions. Five stars for the branch!

Eric, our service-provider, is top rate! Not only is he knowledgeable, and extremely competent, but he is very friendly and personable. We have been with Truly Nolen for many years now and are extremely satisfied. We feel as if Eric is only a phone call away if we need something!

Richard is our technician and he is one of the very best. He provides excellent customer service skill sets to his customers with integrity. He is very conscientious and meticulous in cleaning up the spider webs etc. He always recaps before leaving. Excellent service.

Weve used Truly Nolen for 20 years and always been pleased with the hard work, knowledge and professionalism of the staff, on site and in the office. They continue to work hard in the heat and during the pandemic. Thanks!

Mark is great. he is on time and does his job well. leaves me with glue trap for the house. we have Truly Nolen loyal members since 1999. 20 years!

Weve been a Truly Nolen customer for around 9-years and most of that time has been covered by Mark as our technician. I just wanted to share with you that Mark P is absolutely the best. He is knowledgeable, friendly, prompt and thorough. He never misses an incursion anywhere on the property and has been extremely effective in maintaining perimeter over the years. The few times where we did have a breach, he reacted quickly and took care of the issue. Beyond his superior service and expertise, his demeanor is always friendly and courteous. I would recommend Mark P and Truly Nolen to anyone in need of great and effective service.

My rep has been servicing my house for years. I like the consistency & how he knows the needs at my place. We have become friends. Hes always on time or calls if there is any delay. Richard is great and he recommends things or brings issues to my attention. He will also answer any questions I may have and provides great service.

I am extremely happy with my Truly Nolan service. I have a regular contract with them where they come 4 times a year but whenever I see scorpions or black widow spiders, I call them and they come out for free to treat the house. This year I had more scorpions inside the house than ever and had them come out twice to treat. All natural products give me ease with my cat as well.

Mark Prellberg has been performing the services offered by Truly Nolen at our house since 2006. He is as honest a person as they come, laid-back and easy to get along with, and is always upbeat and smiling, works hard and never complains about the 110 degree temperatures, and is the ultimate representation of a Truly Nolen ambassador.Because of Mark, we would never, ever, consider using any other pest service other than Truly Nolen, and we trust Mark implicitly to ALWAYS do the right thing!Mark is AWESOME!!!One very satisfied customer,Bruce

Showed up on time were professional and knowledgeable they explained what they were doing and how they did it would recommend them if your looking for a good company you cant go wrong with Truly Nolen

I called for a termite estimate. Their call center seems to be 24hrs. Great for people who can only call after work. Richard Stabile spent over an hour in the house checking in and out. He informed me about the inside and outside treatment. He draw a floor plan for my house in his report. Even my home inspector didnt do that. Rich. told me about preventative service and the yearly treatment plan. Although Im not sure if the price is the best but his manner is very thorough and informative.

Been with Truly Nolen for nearly 10 years...Love the Techs Mark & Marty who have provided excellent service!Highly recommend....

I was told that for terminate control the best price and quality of work to call Truly Nolen. Hunter Hawk came to inspect my home. The next day he called and provided me with a very thorough map of the area needing treatment and explained in detail what the treatment process entailed. He explained my options and prices. Stephen Beeson was the assigned treatment technician. Stephen showed up on time and got right to the task at hand for the full treatment process. His work showed his commitment to excellence. Through the process Hunter kept me informed and it was so pleasant to have my phone calls answered and not a recording. Thanks both of you for your professionalism.

To be honest we were very nervous about leaving our last Truly Nolen rep. (from our former home). He was amazing and the children and all of us really enjoyed him.I am pleased to say that the new gentleman that took care of us this week here in Gilbert was also very professional and represented to your company very well.——-Courteous and efficient.

Mark is terrific. He’s very professional and attentive.

Eric (Truly Nolan) is absolutely the best in the industry! He is always pleasant and very meticulous about his job. We had fire ant issues and Eric is the 1st to control that problem. Wouldnt trade him! We highly recommend Truly Nolan to anyone seriously considering a good pest control company. Have nothing but good things to say about Truly Nolan.

The pest control service is great! I had an ant issue and Marty came out and took care of the problem. I also got the insulation installed Juan and crew were fabulous they got the insulation installed quickly and cleaned the attic entrance area up like they were never there.

Martys the best! Hes done a great job at our townhouse complex since taking on this route for Truly Nolan. He took care of our cockroach problem almost immediately. . . thank you very much!! Hes very knowledgeable and professional. . . .and always pleasant and personable as well. Great to work with.

Weve used this team for 10 yrs. & amalways more than satisfied with their quick & professional service. They personify all things that we look for when paying for a service besides polite & friendly. I just cant add more to this as they are now my friends that take care of my problems with these multi-leg insects. They also keep me up-to-date with whats going on in that particular world.

My experience doing business with Truly Nolen was so bad, Im still thinking about it 4 months later. Let me list the reasons why:*They spent more time and effort trying to sell me the service than on the actual service.*They told my employer about my infestation immediately after I declined to buy their service.*They did not drill into the baseboards like their own documents say they will.*The salesperson quoted me 4+ hours when it was really 2.5.*The pest problems still exist to this day. When I reported this to them. They blew me off. The salesperson insinuated I had a zit instead of a bite.

I have been using Truly Nolens service for over 10 years. It has been great. They automatically schedule seasonal visits, and I can call for additional service when needed.

Marty does an excellent job. He is always on time, calls if he will be late, but this hardly happens. Last week a new bug man came knocking on my door soliciting our business He/his company offered cheaper service and promised to do more, but there is only one Marty. As long as he is a Truly Nolan man we will be as well.

Since 2010 Truly Nolen has been our pest control company and we are very much satisfied with their services. They are very much reliable, precise and environment friendly. Their colleague who is working for us (Mike) is almost like our family member who takes care of pest control even if we are not here for months. I trust them and I recommend this company!

They said I have termites but other experts have told me that I don’t. Since their visit, I now have rats, which is too ironic. I never had rats before their visit to my home. I’m so skeptical about how the rats suddenly appeared in my backyard that I complained to the BBB, just in case others come across the same situation as mine. I spoke to a manager about my concerns with the service I received. He assured me that his employees are highly trained and professional. I’m not convinced that the specialists don’t overly embellish or create issues for profit.

I would like to commend Aaron Meyer on his service. Since I started Truly Nolen service over 14 years ago I have had many service technicians come to my house. I’ll have to admit that Aaron is one of the best. His unfailing knowledge and efficient skill has been exceptional, and I am amazed at his great attitude (even throughout the brutal Arizona heat).

Marvin was very punctual and I was satisfied with the work he did. He is a true gentleman.

Marty is a pleasure to have to help us keep the bugs and spiders under control. He has a great attitude, very friendly and a good friend. You are lucky to have him. Keep up the fine job.

No emails please. You are to mail receipts. My tech is outstanding. It is your new system that allows for cheating. And trust no longer exists in this country. NO EMAILS PLEASE. You are to mail my receipt but you keep using my email. I want you to delete it. You choose to ignore my request which says you do NOT value me as a customer. I will call later and ask you delete my email.

I paid in full for my services Aug 2018 expecting them to end aug..sept 2019. I never asked for or signed up for new service and the service contract DOES NOT STATE NEW SERVICE WILL AUTO RENEW at the end of a current service. I received a call after the end of my services, of which I never replied, I received a notice if I wanted to continue service, I threw it away as I did not need new services. Sept 2019..a guy comes out and I was unaware (at work) until I got the call from tech stating my gate was locked. I assumed was last call for my prepaid service...Then I got a bill for 105.00. I never wanted a renewal..I was never told not one time this would start or be a new service..I am so busy I never even talked to anyone prior and now I have a collection account for a service I never wanted or authorized and in trying to resolve with business, their reason for not waiving the unauthorized charge is that it states on the invoice that service is renewed on service to service basis. Who hell knows what that means and would assume that means renews at end of current contract...if they do not hear from you? That statement doesnt indicate an auto renewal at end of current contract. A service to service is exactly what they do on an annual contract..they come each quarter, so who logically would assume a paid in full acct would auto renew!?!?!???? What company comes and does service when they do not hear from customer to do so..Truly Nolen thats who and then they argue with u knowing its not right instead of waiving the charge. Be wary of this as to avoid unwanted Bills.

We use Truly Nolen for our business & home and theyre great! Their service is so much more thorough than what we received from our prior company and the techs are professional and reliable. Its nice to have a partner to take one more thing off of our plate!

Truly Nolen people always do a thorough and good job.

I was extremely happy to see Aarons happy face at our door. Its always nice to see a familiar face, He always knows what to do and even goes above and beyond. He truly is an asset to your company

Good job as usual. We are happy with the service, and the TN employee providing it.

Consistently a positive experience. Technician is always professional, shows up when planned, and answers all our questions. And the critters stay in control between visits.

So far so good, we just started service but are very impressed with the customer service weve received so far.

Marty, from Truly Nolen is an outstanding professional, respectful of our privacy when on the property, listens to me when I have seen insect activity and the end result is a home and outside perimeter that is insect free-esepcially the 2 biggest concerns -scorpions & black widow spiders. I have been using Truly Nolen for over 5 years and will continue to do so. Did I mention that they use all natural substances so not dangerous to my animals!

Mark arrived on time, assessed the job and applied the necessary treatment. Completed job quickly and efficiently. Great service!

Aaron has been my pest control service guy for years and he always provides excellent customer service and always has a smile on his face. Truly Nolen is Truly lucky to have him as part of their team! Thank You Aaron!

Marty has been my bug man for a couple of years. I always request him. He is friendly, professional and knowledgeable. He does the most thorough job. Even brings a duster and gets any cobwebs he sees outside.

Great service. Very meticulous in servicing our home. Best pest control company weve had in the 26 years weve owned this home.

Truly Nolen is awesome. We have always been very happy with the quality of service they provide and their customer service is unparalleled. Aaron is amazing - very professional and always makes sure that we are bug free! Thanks so much, Aaron!

We’ve been working with Marty for a couple years now. You can tell he really knows what he is doing and enjoys his work. Very thorough and patient explaining things. Very punctual and professional in his work. We got lucky that he was assigned to our account.

Truly Nolan does an excellent job with my pest control. Mark is my technician and is awesome! He is always available to come out when I text him. The entire crew I talk with is polite, friendly, responsive, and professional. I would not change my pest control service. Call Truly Nolan. They were referred to me by a friend when I moved to Chandler. I would refer them to you! Great job!! Thank you very much!! Steve in Chandler

Truly Nolan has been prompt, friendly and effective. They have also responded immediately to unexpected needs that occasionally arise. Any questions I have had were answered in detail. I have learned a lot just speaking to the knowledgeable staff.

Truly Nolen continues with their fervent services by providing punctual, reliable, concise and most knowledgeable assistance, in all respects. Keep up the outstanding work! Great job BIG TEAM!Don G TysonLT (SEAL) USN, Ret.

Easy payment options. Timely service and a good price. I couldnt be happier.

We have an exterminator, Richard, come out often. I cannot say enough kind things about how well Richard does his job; kindness, knowledgable, and punctual. If we have questions or concerns he is always able to address them for us.We have also recently had a termite inspection done and Sarah, was professional, knowledgable, and even gave me a pointer on how to prevent a termite problem.I appreciate the good people that are being employed here. Many thanks.

Marvin listened carefully to the scorpion issues we told him about and offered reasonable solutions that recognized our concerns for animals that might accidentally be poisoned by the chemicals he could use.

Truly Nolan has been our pest company for several years. Marty is always friendly and prompt with questions and answers. His work is thorough and effective. He represents his company well.

Really went above and beyond! Spent 8 hours treating both outside and inside. House down to slab and studs so was open for good coverage of treatment. Definitely would recommend them to everyone!

I am truly happy with the service. Now leave me alone. There are way too many of these reviews.

We started using Truly Nolan over a year ago. We have been nothing but extremely happy with the service. Our technician is Marty and he has been very professional and knows his business! We originally called because we had Roof Rats in the attic. The poor guy had to crawl up there numerous times to bait and retrieve the expired rats in the heat of the summer and he also went on the exterior of the house and blocked all the possible entry spots. He also does our routine pest management. He is very considerate and calls me to let me know that he is on his way over and how long it will take to arrive. You just can not go wrong hiring Truly Nolan to handle all your pest and critter needs!

No Pests for over 2 years, when I started service! Always friendly and professional from start to finish. Monthly service guy is amazing and very helpful!

Richard does a great job keeping all the insects out of my home!. He always shows up on time, leaves notes on anything he needed to take care of, and will come back if needed. The best!!

Aaron Meyers is our pest control technician. He listens to what we are having problems with and goes above and beyond to help us get rid of the pests. This time he very diligent checked the property finding numerous black widow spiders and crickets. Thank you Aaron for your excellent service.

I have used them for 5+ years. They are the best. Made the mistake of using another company for a short time & there was no comparison. Marty or technician does a great job!

Wonderful service!

Jerod is very friendly, knowledgeable, and helpful with all of our requests. He has been treating our home this past year and we are pleased with the results! Highly recommend his services with Truly Nolen. We trust that Jerod and this established company are honest and fair.Yours truly,The Greene’s

My Truly Nolen Rep is the BEST! Thank you Eric...

I dont know why my daughters name is on this review because I own the property Aaron services.My name is Marilyn Zollinger and I appreciate the service Aaron gives me. He is always prompt on his appointments, helpful with problems, performs the service quickly and is courteous and friendly.

Service is great. Marty is good on time and does a thorough job. He gives us pointers and is always willing to work with us.

Richard did a really nice job and he is always so pleasant....thank you Truly Nolen.