Alain was very helpful in upgrading my phone plan. He made sure I had the best outcome for my monthly bill payment and was friendly to me and my family in the process. I did not expect to have such a good deal on my AT&T plan, but Alain and his associates ensured I got the best deal.I highly recommend current and new customers from AT&T to come to this specific store. You are guaranteed exceptional/great service from Alain and his associates. They will provide you the best phone plans you can possibly get, especially during the holiday season. Overall, great/amazing customer service.
Karla Martinez, a sales rep from AT&T in Cerritos Mall helped my entire family of all our purchases. She went above and beyond what is expected of her. Exceptional customer service she provided, we felt like we were really taken cared of and all our questions answered. Our transaction was safe, smooth and fast. She deserves the recognition for her hard-work.
Cindy at the Cerritos store was veryHelpful. She also new her merchandise.l would recommend her and the Cerritos store to any AT&T and user
Mel at Cerritos mall at&t was extremely helpful & really sweet. She really helped us out a lot by throughly explaining to us about each plan. I really appreciate great customer service. Not to mention she was alone & managed to help out everyone while being by herself.
My helper was Mel and she was very patient with me. I able to get all my pictures n text. Very grateful 🥰
I had a seamless experience and Mel provided the most excellent customer service! I was happy to find such knowledge and ease of accommodation. Thanks Mel and ATT
Karla & Mel in Cerritos are very kind w/ their service. They are so articulate n very well explained. So kind n patient w/ all questions asked. 👍👍👍
Mel is a wonderful lady 👩, I am very satisfied with her service! She was very helpful, very polite and professional !Thank you very much!
Karla is amazing!!! she helped me sooo much :))
Associate Mel, at Cerritos mall AT&T was amazing & sweet! Best customer service ever !!!!
Mel thank you for good service your very nice
Their service is very kind, especially Karla and Mal, they are really great!
Mel was very very knowledgeable about everythingGreat lady....assets to At&t
Abraham gave my husband and I excellent customer services! He assisted us with our account, was resourceful of current deals available to us and was very patient assisting us with setting up our new phones! We highly recommend this store for all your needs!
It was fast and good service
Mr Abraham was the best. He met the challenge I presented to him and completed it as well as being respectfully helpful.
Aj was extremly helpful awsome customer service
Abraham was very knowledgeable and patient with my phone questions and requests. We saved so much money and walked out much happier than we entered
Moved out of old apt asked for serviced to be moved to my place, its been almost two weeks I still have no internet access and my old phone number is still active after several calls to ye good ol at$t Cs center countless hours on hold not to mention the lies told I would have service in a week, told they would mail me a hotspot, the only thing they mailed me was a bill. Even gave me a phone number to use and an account number neither of which was any good. Absolute Nightmare for me
Definitely better than sprint. They have lots of upgrade options and are really helpful when it comes to customer service. Their pricing is also fairly good considering the level of coverage they provide. Word of caution: it seems wherever sprint does well in coverage att fails miserably and vice versa. So if you work somewhere or live somewhere known for sprint service you may want to avoid cuz trust me, its super noticeable. Lots of choices for cases and car chargers at this location too.
Just came from the att store and the sales guy was completely useless. Told me common sense no duh information. You can tell the person was lazy. What a disappointment!
The best AT&T store. They care about their customers and do everything to help.
Friendly staff
Superb service from Cindy!!!!