Best possible insurance and rates. All the ladies are very knowledgeable and helpful. Brittany was especially patient with helping my find the best policy that fit my car. I recommend her to everyone
After a long day at work the last thing I wanted to do was be talking to an automated person regarding my insurance questions but to my surprise I was able to call Southern Harvest and get a very professional and informative lady named Laklyn Rogers and she was awesome at answering my questions and she informed me that she would be in the office until 8pm!! I intentionally called back around 7:55pm and was very impressed when she really did answer the phone even though they close at 8pm !! Now that’s the kind of service that will keep me as a customer!!
Great overall experience with Laklyn Rogers. I called to make a few changes on my policy and she was very attentive and professional. Best customer service experience I have had over the phone!!
I am loving the fact that I was able to actually speak with a person (Laklyn)Not to mention I was able to do so at 7pm!! Now I don’t have to worry about not being able to handle business by 5:00pm!! This is awesome!!
Laklyn Rodgers is the most awesome person Ive been able to talk to about my insurance needs. Thank you so much.
I just love Ms Laklyn and Ms Brittany they are so professional and helpful.They listen when we grip about insurance prices . They take their time to check quotes for you.And their hospitality is awesome !! Kudos to our Centerville office.
Laklyn was so awesome and professional! She’s definitely the one to go to if you need anything!
Brittney was such a pleasure to workWith. She helped me save soooo much $!!! And she went over all the details in great depth with me!
Laklyn Rogers was phenomenal and very easy to speak with!! She address all my concerns! I might also add, Brittany was very professional and answered any question that laklyn could not. 10/10 recommend this place. Fast & friendlyLocation : centerville location
Spoke with Laklyn Rogers in reference to my auto policy and the major rate increase, she assured me that we could get everything adjusted to my satisfaction and ended up quoting me with a better company to save me over $150 a month. Definitely recommend using her for all your needs!
I met this incredible young woman named Laklyn Rogers here she was very welcoming and so knowledgeable about everything I asked about my insurance needs . She is such a great asset to your company and hope that you see this Laklyn thanks again for all the help and so looking forward to working with you through the years . Y’all get out and go see Laklyn let her save you some money 😊
Spoke with a young lady named Brittney. She was so so helpful and professional and answered all of my questions. She was also very patient with me.
I had the pleasure of speaking with Brittany Watkins out of the Centerville, GA location & after with speaking with 2 others before her she was the only one who took the time to actually assist me in fixing my issue. We were on the phone for about 30mins and she got the problem solved! so glad I called and got connected to her, she has a heart of gold
Excellent customer service very friendly and always looking for the best deals for their customers!!
Laklyn was super knowledgeable verg fast & a pleaUre to work with!
Great customer service! Laklyn was very helpful and quick!
I dont know what has happened to this Insurance Co! We have had insurance here for years and it was great. In the past couple of months weve had a totally different experience. You can no longer reach them by phone, and when someone does answer, its not the local office and you get told they cant help you! I finally physically went up to the office to get help. I got the changes I needed made and after explaining all the difficulties I had getting in touch with them (which by the way I was out of town trying to call) she gave me an email to use and also I was told the owner/manager would give me a call. Guess what.... the policy has an error on it, owner/manager never called, no reply to email and I cant get ahold of them on the phone again! Once again I go up to the office where there is a paper sign saying temporary hours and they are no longer open on Sat. and close an hour earlier through the week! Of course this was a Sat. Who in the world wants insurance with a company you can never get ahold of! We wont be renewing our policy!
They got me an amazing rate, only problem is my insurance got canceled and notice, nothing. I called numerous times and did they never returned them, spoke with somone and they said they would check in, if anything was wrong they would contact me....now I only found out I had no insurance bc the state sent me a fine notice. I still would give them a try they can do great things with rates, definitely worth a try. Just me sure you keep up with everything.
Spoke with Ms. Laklyn and she was extremely helpful and professional
Not being able to talk to your agent is a bad thing. Since this is the second review and the other one hits the nail on the head about being bounce all over, I will not rehash those items. I am really curious if you want to fix the problem why send us to 2 different phone numbers? It points directly to the problem.I tried to call the number you gave me within 15 mins of your message. I was asked if I want to talk to someone in spanish, then told you are closed. Should I call the other number for further disappointment?I really just want to talk to the agent I signed onto your company with and your phone system has made it impossible. This step would greatly increase your customer bases satisfaction. Look for my information in your database and call me at the phone number I have on file. I would be glad to speak with you.
Brittany at the Centerville Ga location is very welcoming. Always make me feel comfortable about any questions or concerns I might have.
Southern Harvest Insurance has to be the most unprofessional, unavailable, unknowledgeable insurance agency I have ever had the displeasure of dealing with. First, its IMPOSSIBLE to get them on the phone. When I call any of their office locations, I was immediately put on a hold that could last anywhere from 5-10 minutes before 1. someone answered or 2. I got tired of waiting and hung up.My insurance agent in particular (who I will not name, but she knows who she is) ignored emails, calls, took a $11k check from our company and didnt get it off to our insurance agency for a MONTH, during which time we were receiving emails from our insurance agency asking for the payment that we already remitted.I now have the pleasure of working with a Master Workmans Comp Advisor, and we have found fundamental flaws in the way our policy was both written and handled - Southern Harvest Insurance did nothing for us but set us up for impossible premiums and audits. Its going to take us a while to straighten out the mess that Southern Harvest left us with.For the sake of your sanity, your business, or whatever youre insuring - DONT WORK WITH SOUTHERN HARVEST INSURANCE.
Always helpful friendly service and great prices
I’d like to thank the agents of southern harvest for their help over the past several years, you guys are outstanding and have given me the easiest going time with insurance. I would like to thank amy and Jennifer T for their professionalism and awesome work ethic. They are always willing to go above and beyond when I have questions or need help on any of my policies. Thank you ladies you are the best!!
Very nice staff that goes out there way to make sure that they have helped you the best that they can.
I love coming into this office, the ladies are always nice and professional. Anytime I have concerns or issues they handle them right away. They are very knowledgeable and always find the best prices.
I love wat they do and that they r all sweet an dont mine helping nobody i love u guys keep up the good work
Good people.. They do their best to keep your insurance affordable
Very nice people and my insurance is amazing low price for full coverage love it
Laklyn was amazing!!!
Excellent customer service all around and great price. Highly recommend Britney was awesome and was very professional and always patient and knowledgeable
Brittany is the best agent! Super Professional, great customer service and gives the best rate possible!
Great customer service. They are always willing to go above and beyond to help you if you have any questions.
Niki is very friendly and always professional.Give her a call for all your insurance needs!
They are willing to help in any way that they can.
The last two months I have been unable to get in touch with anyone at any office and the customer service number puts you on hold forever. All I want to do is make my payment over the phone like I’ve always done. This is getting very annoying
It is greatest of all
I been at this place for about 2 years now never had a problem until recently with costumer service Ive been calling & calling trying to get my insurance paid with no answer.
This company is far most the worst service ever! Their constantly messing up renewals and other policies.This is the third time they have not been doing their job. They were paying someone elses insurance for 2 mo the with my sisters credit card which left her with no insurance. They dont fax off their paperwork in a timely manner, no communication within the office its self, and they are not apologetic when their in the wrong. Need better agents who have social skills cause I would not in a million years recommend anyone to get insurance from here. If you could rate them a negative zero I would!!!
Everyone there is very helpful! Awesome customer service 😁
I LOVE MELISSA THAT WORKS IN THE CENTERVILLE OFFICE. ..AWSOME LADY
Pam is the worst agent there and this is the most unprofessional business I have ever done business with. I will gladly take my business to Daniel Stickler @ Alfa where they know how to handle a policy and FIND IT !!!!!!!! WORST COMPANY EVER!!!!!!!!!!!!!!
Great service plus great prices
Frindly and they answer the phone
Love this place
Excellent in every way!!!