I have had the best experience with this insurance agency. I appreciate how quick Fisher is to respond and their follow up is even better. Excellent service and very professional. I would recommend to others.
I’m so happy I went with State Farm!! Fisher has been nothing but helpful, from the start! They’ve given me the best rates for what I need, and I won’t t lie I’ve been a tab difficult and still nothing but friendly voices and solutions to my problems from Brad and his team! Definitely recommend going with them!
Insurance can be a little hard sometimes to understand with deductibles, pricing, new drivers in the house etc and thats why Im grateful to be a part of Brad Morgan and his staff. Whenever I call the office I always get a friendly voice and the help I need. I do have to give a special shout out to Sarah, she is amazing! She is helpful, friendly and very patient. I never feel rushed when Im on the phone with her. Ive been told to try other insurance companies but I feel confident I have the best. Thanks Brad Morgan and staff!
The team at Brad Morgan is awesome. Kelli was the best!! She helped me find out what fits my needs and save money while doing it. She is very responsive, quick, and friendly. I highly recommend Kelli and the team at Brad Morgan.
Brad Morgan and his State Farm Team are so awesome! Great to work with and come through when you need them. Special kudos to Sarah for her time and expertise! You can count on this team.Kevin
Doesnt matter who I speak with my experience is the same, fabulous! Recently Sarah has helped me with a couple of issues. She is always polite and explains what is going on and why. Any problem I have is resolved in a timely manner and all of my concerns are addressed. Thank you for always working to ensure my car, home and business are taken care of!!!
I was really apprehensive about looking into other insurance companies. We had been with another “big name” company for so long we were just comfortable. Fisher made the switch so very easy for us. He was able to answer all of our questions and match what we were paying. It’s refreshing to know that there’s still companies out there that care about their customers. Thanks again for taking care of our family’s needs!
I would highly recommend checking out Brad Morgan State Farm Insurance. I had a great experience with Kelli because she was extremely helpful and had a positive, fun energy that made everything go smoothly. Kelli was able to answers all my insurance questions and saved me TONS of money on my insurance policy. You have to check these guys out for yourself!!
Worked with Alex and was able to save money from my previous insurance company. Highly recommend Brad’s office to anyone who is looking to save some money and get great service as well!
Kelli Monk did an outstanding job giving me the best service and price. I went from USAA and Geico, Progressive and State Farm by far has treated me the best and also giving me the best price! 10/10👍😎
Received a quote from Alex, and State Farm was able to save me several hundred dollars annually. Brad Morgan and his team are very responsive and address any/all questions and concerns in a timely manner. Glad I switched from my former insurance company. Happy customer!
Brad Morgan State Farm is amazing! Not only was account manager Kelli able to help us save lots of money, she personally checked to see how we were doing through the Texas Snowvid-21 event! The personalized service that Brad Morgans State Farm office offers was worth breaking up with our other insurance company after 25 years. Call them, you wont regret it!
I have always been with State Farm for my insurance. Every time I have called the office, I have had a great experience. The ladies are always kind, they listen, and they are helpful. They are quick to respond and helpful all the way to the end. I really appreciate all that they do!
I had a very short call with Fisher reagrding my quote and everything related to my policies was setup in couple of hours. He was very quick at getting things done. Fisher is also very responsive to queries and provides thorough details. I greatly recommend any one to state farm after the experience that I had! Thank you Fisher for helping me out!
The insurance we had more than doubled when we purchased our new vehicle so we were on the hunt for a rate comparable to when we were a single car home. Fisher was so patient with my questions and was able to get us better coverage than we had with our previous policy for less! So grateful for a quick, professional, and seamless experience.
Kelli is one of the best agents Ive ever used. shes very professional and made sure all my questions were answered. she even worked around my crazy schedule. Ill recommend all my friends and family to the wonderful young lady.
Fisher has been extremely professional and helpful in the selection of the best policy!
We saved money on our auto and home insurance, and the process was quick and easy. Fisher handled all the details and was very kind. I would definitely recommend them.
I’d recommend Brad Morgan’s office to anyone looking to move insurance companies! Alex helped me find the best rate and coverage possible!
Fisher was very professional and friendly! He was able to review my sons auto policy from another company and explain how rates were being affected by certain factors and coverages. We received some great advice. Very prompt and very thorough! I highly recommend him.
We just switched to Brad Morgans State Farm Ins because of the great quote we received from Kelli. Were saving money and Kelli has been very professional, responsive and friendly through the whole process.Patricia and Jose
I sit here and read these reviews and I wonder where this agent and I failed to get on the same page. I was in constant communication with this agency and I had nothing but issues. They seem nice enough and willing to help but the end result was a lot of poor communication and extra money being withdrawn from my bank account. I use to sell insurance and I have never seen this level of disorganization. Then at the end Brad Morgan himself told me to stop complaining, instead of trying to figure out where the breakdown was, he just chalked it up to me complaining to much. Unfortunately, I cant do business with a guy like that. I took my 3 sometimes 4 lines of business to another agent in the area. The only reason Brad and his team didnt scare me off completely is that the rate is so good.
First let me say I dread talking on the phone, and I was just so sure that calling and getting quote for insurance would just be the most tedious task ever, and I was SO wrong! I called and spoke with a man named Fisher, and not only did my quote come out much cheaper than I thought, he was also very nice and made everything a breeze! 10 out 10 would recommend any one to state farm after the experience that i had! Thanks Brad for having such an awesome team, and thank you Fisher for helping me out!
Looks like another kudos for Conner Walsh. I called him because I was on the search for a better option. First, Conner educated me on the kind of insurance my builder provided me---I had foregone switching to other plans because mine was so good. It wasnt, I did some extra nerd-research and found out Conner was 100% right (I had been sold snake oil). Then on top of the education, Conner saved me >$600 on my auto insurance. So was this a good decision? It was THE sane decision. Thanks.
Fisher is the guy to go to! He saved me so much money, was so friendly, and was very quick to answer all of my questions—. I really recommend reaching out to Brad and his team.
Kelli was very helpful in assisting us to switch over our home owners policy . She is very friendly and knowledgeable. So glad we are making the switch and saving on our policy by bundling! Thanks Kelli for your help!
I was impressed with Brads office while getting comparison quotes for homeowners and auto coverage. His cost were very competitive. But I appreciated the amount of care given in explaining needs in our coverage. I am confident we are well covered in the event we ever need replacement insurance. Brad and Conner were professional and responsive. I can highly recommend them to anyone looking for honest and reasonable insurance.
I wish I could give more than 5 stars to Kelli Monk for not only getting us more coverage than before but also saving us quite a bit of money. The customer service and communication is like nothing I have ever experienced before. I was so pleased with my experience that I have referred Kelli to most of my family and friends.
Kelli was more than helpful and courteous. She walked me through the whole process.
Worked with Alex and was recommended the perfect coverage at a great rate! Highly recommend!
Just had a wonderful conversation with a gentleman named Fisher, he was super informative regarding life policy options and explained everything...hes the man!
Just received a quote from Conner Walsh for my auto and home and was very pleased with the results. He was able to save me money each month AND provide better coverage on my home than my current policy. I found Conner to be very polite, responsive, and punctual. He actually listened to my questions. Im very pleased to have switched insurance providers and believe I can rely on State Farm for all my auto and home insurance needs.Thanks, Conner!
As hectic as this whole pandemic has been, I assumed switching insurance would also be so painful during this time, and it wasnt! Mr. Simpson made it as easy as pie! Im so grateful for that especially with a little one at home taking most all of my attention, he was able to work with me on the phone and get it done! Kudos to him!
Brad and his team are amazing, he literally saved me over $200 in car insurance. Excellent customer service!! Thank you!!!!
I needed Auto and Home Insurance and Brad Morgan was there for me. If I had questions he had answers. When you call or Text they get back to you right away. I recommend Brad and his Team for your Insurance needs.
I saved more than half on my auto insurance by switching to State Farm with the same policy coverage. Ask for Fisher when you call - He went the extra mile to make sure I understood what I was purchasing.
A couple weeks before my insurance was to be renewed, I was informed my family was no longer going to be covered due to my sons driving record, which he was being penalized for being victim of a hit and run. He didnt have a perfect record, but it wasnt worse that my other sons and we didnt have this issue with the previous state farm agent. I was given a single option of paying over 1500 for a 6 month policy for 1 person, which wasnt even through state farm. After spending several hours shopping for updated coverage, called to cancel my policy.I was informed that they couldnt do this until I provided proof of the updated policies, which was promptly provided. Approximately 45 days later, I had only received refunds on the auto policies. The homeowners polices had yet to be refunded, but the customer service could confirm all policies were supposed to be cancelled and advised I had to speak with Brad Morgans office. Upon speaking with Brad I was told the checks should be received in 7 to 10 days and he couldnt explain why this happened. It has been 2 weeks and only one policy had been refunded. Their action have caused me complications with my mortgage companies and they have been totally the opposite of what was experienced with the previous agent who retired. At this point, I wouldnt recommend this agent since the care for the relationship appears to stop when the commission does. I say this because Brad told me they wish to earn my business back after I cancelled my policies, but they had 0 follow through on the actions that were supposed to take place after. The insurance was cancelled. I had to follow up on why 2 homeowners policies had been cancelled, not refunded, and I was being billed for a renewal on one. I am still having to follow up on one of the policies at this moment too. Update after owner response. I contacted State farm general number and was informed I needed to speak to the agent about the refund. When I spoke to Brad he advised I am not helping my cause by writing a bad review since he is the one who would have to look into the refunds. He also blatantly told me I was oblivious to how insurance works. Moments later I received an email indicating the missing check was issued either on 12/03 or 12/06 (there were 2 checks issued and only one received). This nearly 60 days after my policies were cancelled. To be clear, I am not an insurance agent nor am I versed in this line of business. I do understand the risks of carrying kids on insurance and accept that the consequences for that are mine and mine alone. I also understand that I may have discarded the 45 day notice as junk mail. However as a consumer, I am relying on the company to provide the necessary information and tools to better understand the circumstances. My complaint is largely around the complications I endured when cancelling my policies and the attitude when I am seeking the refunds for the policies that were cancelled. I would recommend State Farm as an insurance carrier, but I will go out of my way to find another agent if I ever return to State Farm. Still a 1 star review.
After moving from PA, I decided to get quotes from different insurance companies to check my options, and State Farm by far had the best customer service, and plans that fit exactly what I needed! Fisher is the man I talked to on the phone, it went so smoothly, I will definitely be giving them all my business!
I was shopping for my car insurance and was glad to receive email from Fisher. I googled and chose State Farm mainly based on the basic coverage pricing and customer service. On the contrary, State was 50% cheaper than GEICO which was a surprise to me.Thanks to Fisher for responding to me in a timely manner and with much less pricing quote even from another State Farm insurance agent.Recommend them for Auto insurance.
I have been with progressive for my auto and renters insurance for a few years. Ive heard that progressive rates were generally higher than other companies, so I decided to get a quote from another company. I spoke with Amy Davis and she was very informative and attentive to my needs. The quote came quite a bit lower than what I was paying. She walked me through the process of switching and made incredibly easy. I am really happy about my decision and Amy made the whole process so much better than I couldve expected.
The main reason for the bad review is how long it took them to cancel my policy. I was still being charged long after I went into the office to sign the cancellation docs. (I went back to progressive). Statefarm refused to cancel my policy until I provided them with the details of my insurance policy with progressive, which was very upsetting. I didnt have this issue with progressive when I left them to go to Statefarm. I also dont believe I received my full refund, but I was tired of going back and forth with them. And cancelling my life insurance policy took months and repeat cancellation paper being signed and sent to Statefarm. My personal experience was terrible. Sarah was great, however!
Sarah in Brads office made it super easy to transfer our policies from out of state. She explained differences in coverage and pricing and was generally really friendly and easy to work with.
I have been with them for almost 6 years and they are always there to help with any questions.
This is my first time meeting with Brad, so don’t have any long history yet, but I was very impressed with his insurance knowledge. He seems like a very genuine and honest guy and was incredibly helpful and thorough in helping me cut my insurance rates with better coverage.So fare I would recommend stopping in and chatting with him if you’re looking for a new insurance agent. I like people who are on the ball…Will keep you posted on my progress!
Changed over insurance to this State Farm company with the help of Ashley Nichols. She got us to bundle all of our 4 vehicles and house to help save money and get provided with great coverage, all at a great price! Shes always on call during business hours and always willing to help or provide any answers to questions I may have. 5/5, would do business with Ashley again.
I am a first-time client with State Farm, and Amy Davis with Brad Morgan State Farm Insurance Agency assisted me with my insurance needs. She was very helpful and pleasant to work with. She was extremely knowledgeable of her products. We did an apple for apple comparison and she saved me a load of money. Her customer service was outstanding, she made me feel like I was already her client. I am looking forward to being a customer with Brad Morgan’s State Farm Agency.
Ashley Nichols was very knowledgeable about my full-coverage truck insurance. I appreciate her insight on what coverage would be ideal for me. She also put my mind and wallet at ease by sharing her personal experiences with car insurance claims and what she wished she had under previous coverage. Her professional approach and warm personality were the cherries on top of a great business transaction. I highly recommend her and her affiliates for your insurance needs.
I was very satisfied with my visit here. Amy was very nice and explained everything so that the average inexperienced person could understand. I also got my ideal policy for way cheaper than I was quoted at other places.
After being with the same insurance company for over 20 years, Alex was able to provide us lower rates on both our home and auto insurance in a timely manner!
I have been a State Farm customer for many years. When I moved to the area, I called in and they helped me transfer all of my policies here. I appreciate the help and smiling faces when I come in to pay my bill every month. Its nice to be able to do business face to face.
I am so glad I switched my car and renters insurance to State Farm. Ashley was knowledgeable and extremely professional. She goes above and beyond to make sure I understand what kind of coverage I have and is always available if I have questions. I would recommend working with her over and over again!
I would like to say that if you have any insurance needs this is the place to go. I spent morning on phone with my old company and decided to talk to a different agency in person. What an easy process and by far a better rate than I was used too. Amy made the whole process easy and fast. Thank you
Recently relocated to the area & needed to transfer my insurance policy to TX. I chose Brad Morgan based off the outstanding reviews and I see why this office is rated so highly! Brad actually was in the office & came over to introduce himself, something that I rarely experienced with my previous agents, and engage in friendly convo. Amy was amazing as well! She transferred my policy in no time, and even saved us a few dollars on the premium by ensuring we were receiving all of our discounts. Choose this office for your insurance needs. I promise you wont be disappointed!
Needed to add a renters policy to our insurance on the spot. Anna took care of it over the phone and got us a good deal. We were able to get the keys to the apartment before she hung up. Excellent customer service!
Office personnel were very friendly and easy to speak with them.... Purchased 3 policies. Sign up went smoothly and took roughly an hour of my time... I would recommend speaking to Brad or Gela for all your insurance needs....
We recently changed insurance agencies and the transition went smoothly.
Decided to check quotes and Ashley N helped me save $90 a month and get better coverage for my vehicle. I was also able to bundle my services and ended up saving even more. Everything was quick and able to do online without any hassle.
Sure thing! You are a blessing! You are so exemplary at your job, I will always be sure to refer my friends and colleagues to Anna Hawkins at State Farm. Anna will get the job done because of her great experience. Thank you for always being so kind and patient and informative.
Had the opportunity to meet both Brad Morgan and Gela Adair his Account Manager today, to discuss my change in insurance carriers today. They both sat with me, professionally and effectively convincing me immediately that I was making the correct decision. All questions were answered in a clear manner, and the coverage changes and recommendations were explained to me and made me feel very comfortable. Looking forward to having this agency handle all my future insurance needs; felt like I just made two new friends, having just recently moved from the Dallas area to Cedar Park. Thanks Brad and Gela; appreciate your professionalism and kindness!
Just the best at what they do!
Brad is friendly and professional. He is always willing to help out his community.
Just switched my auto and property policies to State Farm. Received a nice discount and great service!
Always ready and willing to help me and answer all of my questions. I have had many changes including a home purchase and they have made sure that I am covered and comfortable with my home, auto, and life insurance. Highly recommend!
Gela was very professional and patient, she took her time to explain every question I had. I feel that I made the right decision as I felt like Gela was really looking to get me the best coverage at a great price.Thanks again !!
I had a great experience with Brad Morgan! The agent was exceptionally nice and could answer every question I threw at her. Thank you so much Amy and Brad Morgan State Farm Insurance!!!* I HIGHLY recommend *
Brad Morgan is an excellent agent. He is very nice, polite, friendly and courteous. He is very helpful and knowledgeable and is always on top of everything all the time. I moved my other policies to Brad because I want a professional like Brad to represent me on all of my policies. His Team Leader, Amy Davis, is also very helpful and a true professional just like Brad.
Brad Morgan and State Farm Insurance are the absolute best when it comes to providing the property insurance for our needs plus their customer service is beyond outstanding. Theyre always just a phone call or email away and respond in a timely and caring fashion. Highly recommend!
Brad and his team have been a big help as we have added a teenage driver, moved in to a new house and been able to bundle and save. Great customer service from his team. I would highly recommend giving them a call.
For the last few years I always used another company I will not name it but you see them a lot on TV stupid lizard anywho, I switched over to Brad Morgan and I could not be happier my rate is cheaper with the same type of coverage as well as I called today and had renters insurance (at a great price) added to my policy, maybe took less than 10 minutes. This place is awesome and great service everytime I called, someone nice and respectful is always on the phone. Good job I could not be happier to have yall backing me up when I need you.
Brad is an excellent agent. He is always responsive to every inquiry or change I make to my policies. I highly recommend giving Brad a call and see how he can help you.
I will start with HIGHLY recommended! Overall StateFarm is an amazing, reliable and accountable organization. It is thanks to local agents such as Brad and his team that they perform at such high standard. I have car and renters insurance through them and soon will have home owners insurance. I am purchasing a home and had many questions which I sent via email. I got fast follow up via email and phone and all of my questions were answered in such a detailed yet clear way. The educational pieces they provide, fast response times and clear follow up sets them apart. I have received multiple sales offers from other companies, however nothing they offer is worth losing this great service I’m receiving. Again, definitely recommended.Ps. I’ve been with them for over 15 years!
Very knowledgeable team. Treated me with the utmost respect and dignity. Was a no brainer to use this team for all my needs. They dont sell you and forget you. Truly care, and treat you like family. I will recommend everyone I know. Thank you all!!
I had the pleasure of speaking with Brad a couple of days ago. He really cares about his clients and potential clients. Hes very passionate about educating everyone in order for them to make an informed decision and feel comfortable with that decision. Very personable and welcoming.
Brad and Team are the Best to work with. They are very professional, fast to respond and competitive. I have had State Farm insurance for nearly 30 years and not once have I been disappointed on claims. Call Brad today!
Just recently moved to Texas. Had to buy a new car and get my insurance set up. I was greeted promptly by Amy as I walked in. She helped me and got me set up in no time. Very helpful.
Brad and his staff helped us navigate a difficult claim situation involving destroyed luggage and personal effects on overseas travel. Did you know that the travel insurance you buy from your travel agent is secondary and that you have to file on your homeowners first? We didnt! To make a long story short, if we hadnt had guidance and support from this office all the way through we would not have fared very well. Because of them we came out whole. Aside from the weird travel situation, weve been very satisfied with the day to day service on ordinary insurance needs. Thank you for everything!
Brad Morgan State Farm is the best insurance company with an incredible and wonderful staff. They are knowledgeable and always resolve whatever your situation is. Personal service at its finest.
Brad and his staff are always very helpful and responsive to my concerns. Brad was knowledgeable and extremely helpful in dealing with the process of helping me complete a claim process that was more complicated.
I had a lot of questions for my insurance coverage and Anna answered every single one. She helped me bring down my rate to something more manageable and affordable for me. I was hit by sticker shock switching from an out of state insurance back to Texas. I saved a lot switching to State Farm from my previous provider. Her customer service was also amazing as I was really hard to get a hold of and she didnt get annoyed, she just stuck with me and remained patient until I got a chance to call her back. Thank you, Anna!!!
Brad and his team have been such a joy to work with! I could not be happier with how simple they made the process for me. My family has our cars, home and life’s insurance with Brad’s office. Highly recommended!
I moved here from out of state and the whole transfer process was so easy! So glad I found this office. They even guided me on how to change my tags and license. Wont be going anywhere else. Thanks Brad and staff!
I’ve been with State Farm for 19 years and can say the friendliness, informative and knowledgeable staff at Brad Morgan as been and continues to be first class! There are lots of agents to choose, but I know first hand Brad Morgan should be your go to agent!
Amy was very helpful and friendly. She answered every question I had in a professional manner. She took time to go over my policy and coverages. I would highly recommended for all your insurance needs.
I am not presently a client, but Brads team have been very helpful to me in getting paperwork related to my mothers passing handled. I am very grateful.
Down to earth and friendly. Did not push me into any policies. Only explain ways of getting me cheaper insurance.
Friendly, service-focused and knowledgeable. Took the time to understand my business and its insurance needs. A very enjoyable experience.
The agents are really friendly and helpful. This is the first auto insurance company we were checking, we bought the insurance right away after we talked with the agents. We recommend State Farm.
Friendly staff and great service! Would recommend to all of my friends. I love that they can handle so many products in 1 place. :)
Great experience and person! Very knowledgeable and responsive! Thanks Brad!*HIGHLY recommend*
I have several policies and Amy was a big help with all my insurance needs. She was a great help with her suggestions and very knowledgeable her products.
Brad and his team is fantastic. Amy helped in getting my auto insurance down with all the existing benefits and all I need to do was just call them with my requirements.When I had to change my renters insurance, they went out of the way to help me out and send the insurance to our owner directly.
Just moved to Texas, Amy was a big help with all my insurance needs. She was a great help with her suggestions and advisement.
Anna explained all my new policies thoroughly and was super sweet! Great customer service!
Brad and his team are awesome! They are very helpful in answering questions about what coverage you need and they are fun!
Anna Hawkins was very nice and helpful in getting my insurance in place for me. My experience with her was very good.
My family and I have been with Brad since he has started and we Love the WHOLE TEAM!! We highly recommend Brad Morgan State Farm to anyone we know!!!!
Awesome agent and staff! Brad and his team always provide me with the best service and are always available to help!
Wonderful experience! Very easy and pleasant experience when I changed my policy over to them.
I am very satisfied with my visits to State Farm regarding a term life lnurance .May best wishes to Anna Hawkins,sincerely, Humid Yazdanpanah
I went in and spoke with Anna and Brad. They were both professional, polite, and they listened. I changed my policy to their office based entirely on the excellence they provided.