I had the same experience as the lady (Guzman) below. I was not told of the 5 minute policy beforehand and I was 7 minutes late. I was excited to see what this is all about as I’m deciding between several workout programs, however the fact that they were not accommodating given it was their mistake not letting me know of their 5 min policy ahead of time, I’m throwing this place out of my choices, as I would not want to give my money to a place like this after my experience. I’d definitely work with a gym/workout program who is better at communicating and more understanding, especially for an intro class. It’d make sense to have a strict 5 min policy after the intro class, but they have it flipped.

I am currently still a member at this gym. Awesome experience so far! Staff is very kind and helpful! Customers are also courteous and polite to one another creating a very positive environment!

I love Orange Theory! If you need motivation on your workouts, this is the place for you. The energy is awesome, the coaches, gym equipment and the workouts are fun yet challenging.

I would not even give them one star. My initial experience was awful. I registered for a trial class and I arrived 6 minutes late. Due to that delay, coach Amanda and Demetri shunned me away. I thought they were joking because the entire gym was empty, no one other than us 3, were there. Low and behold, they were not joking. I was very enthusiastic about trying out the gym. But this was just beyond obnoxious, that they kick me out for being 6 min late. It was a 4pm class, which I hear is never a busy class because the class never fills up. Further, they were not apologetic and had zero interest in gaining a new customer. I reached out to Bre (the studio manager) and she in the same manner seemed disinterested in providing quality, caring service to a potential customer and as such I tried out the next closest orange theory gym 4000 5 Point BLvD in Arlington. They were apologetic of my previous bad experience, even though they had nothing to do with it- and mentioned that was heavily unfair treatment from the other gym, and stated they wouldn’t have done that.

Cecily is great and I like that its a different workout each day!

Very amazing team!Coachs really help you understand the work outs, and push you to keep going. 💪🏼 I really do recommend to anyone trying to push themselves more.

OTF is a different type of workout. It’s a true full body workout. The Cedar Hill team is amazing and their encouragement leaves you missing them especially coach Amanda! I left when COVID made them close the doors, I had to come back! So glad I did!

Orangetheory is the real deal, by far the best gym I’ve been to, and takes all the guesswork out of working out, because the coaches show you what exercises to do! It’s different each workout. The staff at the Cedar Hill, Texas location is amazing, too! I have been going for one month, have seen results a lot faster than I expected, and have literally seen pants and shorts fit that I could not even button a month ago!

Great coaches and I love the variety of the workouts!

The best and only fitness program I have been able to remain consistent with. It’s a challenge every time I walk through the door, but always doable and never intimidating. OTF is legit.

I enthusiastically recommend OTF Cedar Hill! Thanks to their excellent coaches and staffs passion for their clients, I consider myself a success story. Working out for me has always been a burden and they have motivated me to stay on a program. Basically, its like having a personal trainer in a group setting. They walk (or run or row!) you through a variety of exercises that help build endurance, strength, and power. As a result, one cannot help but get in better physical, mental, and emotional shape. Also, my job requires travel and on occasion, I visit OTF around the country. OTF Cedar Hill, by far, has the best coaches. They are well-trained, engaged, and consistent. They keep a watchful eye on correct form while remaining on point with the template; something I dont consistently see at other locations. Bottom line: if you are thinking about beginning a program, what are you waiting for? If I can do it, than so can you. Thank you OTF Cedar Hill!

Loved it Ive never been to a class like its kind before the facility was very nice and clean and all the employees were very nice and welcoming

I LOVE THIS PLACE. So welcoming and inclusive. Youll never feel like an outsider. AllFitness levels welcome.

Ive been an Orange Theory member for over two years and this week was my first day back since the shutdown at the beginning of Covid-19. Admittedly Im still not 100% comfortable being out and around folks not wearing mask. OTF requires mask unless you are at a station during the workout at which point you are social distanced. When changing stations you need to be masked up as well. I love the OTF workouts and highly recommend it. Cedar Hill OTF has great coaches and staff!

The staff there are awesome. From the moment I walked in, to the time I left, they made me feel welcome. The environment is so warm and friendly. There is no pressure to compete or guilt on not performing a certain way. They tell you to make the work out your own. I can work at my own pace. I can push myself to get splat points. I like seeing my progress. Most of all I have a visual to measure my efforts. That makes it more rewarding in the end and it feels amazing.

I have had a great experience at OT Cedar Hill! The constant motivation by the coaches and the energy of the workout sessions are amazing. I needed something to push me with more rigorous training and I found it at OT! I was so glad they opened a location so close to me! I have also enjoyed going to a smaller location, I know it will continue to grow but being new, I don’t have to worry about waitlist, it has always been easy to find an opening that fit my schedule and they feel more like family than the other locations I visit. OT works, if you stick with it and attend consistently, you will get stronger, improve your endurance and you’ll see a noticeable difference in your body!

I like that every workout is different, and while they are challenging, I don’t feel like they are impossible. The coaches are motivating and never make you feel bad if you’re having a rough day or are lagging behind the others. There’s a real sense of community at the Cedar Hill studio, and I look forward to seeing the coaches, staff, and my workout buddies every class.

Coach Mercedes made me feel like this was my home gym. Her energy & her correcting my form to help me get better is something I don’t see too often at OTF. I felt completely welcome and challenged in my visits. Bri is such a friendly face to see & she knew my name and welcomed me to the gym with open arms. I Will DEFINITELY make plans to return to this studio.

The staff is always friendly and working hard to keep the gym clean and provide anything you need.

I love that every workout is different but always challenging! It really is a great full body workout! I started 3 months after my first baby and this is exactly what my core needed!

I love the hours, the different templates used and the coaches! It is the best way to lose weight and become healthy. Love the HIIT concept!

First time going a class at Orange Theory! Enjoyed the class! Amanda was a great coach! I will definitely refer this others and will be back again!

I love this workout model. It allows me to workout at a level I feel comfortable with while monitoring my heart rate and exertion level. I like being able challenge myself each time I go.

Everything you want in a fitness center. Clean comfortable relaxing atmosphere. Staff very helpful.

I love the group workouts and the knowledgeable supportive coaching! The reception desk is always attentive and helpful when I am there.

I love coming home from college because I get to work out here at the best (and my OG) studio!

Orangetheory is an awesome Full Body workout, it’s for all body types and shapes. The coaches and atmosphere are the best!

The workouts are a challenge every time and no two workouts are the same! From the front desk staff to the trainers, everyone is so positive and encouraging. It makes all the difference!!

Very nice facility, clean and still smells new. The floor space is larger than most OTFs I’ve been to and there is plenty of natural light. The staff is very pleasant and helpful. Mercedes is the only coach I’ve had there, so far, and she is outstanding. Mercedes’s coaching skill is above average. She focuses on form and does not let you get away with slacking off. I appreciate that in a coach rather than just having a cheer leader playing their favorite songs from the podium. I look forward to more sessions at OTF Cedar Hill and getting to know the other coaches.

Great environment and amazing workout programs. Coach Mario and Coach Wayne are AWESOME! Tyler and Britney are ROCK STARS too! #OTF_Cedarhill #morelife

All the staff, from the front desk to the trainers, are always positive and motivating!

Great facility, great workout for all levels!