Of course I don’t have insurance with this agency. Unfortunately my son’s car stopped on him and he parked it in their parking lot. I had the car towed immediately. Meanwhile the owner came out taking pictures like he was an investigator. I then went over to him with my mask on to apologize for any inconvenience and of course he was afraid of the AA woman and man.I was polite and he took steps back like I was there to rob him.(Remember my mask is on) He did not utter a word. I was invisible. Very rude and unprofessional. I am sure he has not one black client. If anything he should have said thank you for immediately taking care of your business. I am sure he has not one black client. People:Stick with USAA and Allstate like we have!
Great service, folks treat you great too!
Patricia, the owner, is a great help. I have been with her for over a year and have had a great experience. She is very knowledgeable and also provides great customer service. You wont go wrong with her!!
Have been doing business with them for over 20 years. Very professional and always provided excellent service. Rate are also competitive and always available to assist you with any questions.
I highly recommend Texas P&C Insurance Agencies, Inc! All the staff are extremely friendly, as well as knowledgeable, and can provide you with myriad resources for all needs related to insurance—in addition to other things as well. The office is locally owned and operated, thus getting something done (i.e., renewals, policy adjustments, etc.) is always quick and easy. The agents at Texas P&C Insurance Agencies, Inc. can also notarize documents. It’s a one-stop-shop for me!
This insurance company customer service is horrible. No one ever answers the phone. Once I called this agency at 11:00am during a week day and no one answered the phone. I had to call the insurance carrier and she sent them a message to call me. When I finally got someone on the phone the staff could not inform on my policy and told me that i had to call the insurance carrier. On top of that wrong information, she got an attitude and hung up in my face. I called back and talked to the owner. He was nice and was able to inform me about my policy. Now that I have cancelled my policy its been over 2 weeks and I still have not received my refund check. Again, Im calling and no one is answering or returning my call. I have been a customer since 2015 and will not recommend this insurance company to anyone.
Ive worked with Texas P&C Insurance Agency for all my home and auto needs for the last 8 years! They have been nothing short of spectacular! From getting the right carrier and pricing to the entire claims process they have been there for me and my family! Their customer service is exceptional and I bet I saved a few thousands dollars over the last 8 years, not to mention their tailored insurance expertise!
The best insurance co. The staff takes there time to help and find the best deal for you.. GREAT CUSTOMER SERVICE.
I have been dealing with them for almost 20 years and have always been treated like family. They are very quick to respond to calls and emails with a great attitude.I would recommend them to anyone......
Their services are amazing, I will definitely recommend them to my friends.
Pat and Eric have been taking care of my family and our small businesses for well over a year now. We could bot be more satisfied with the care we receive! I refer my friends and clients to Texas P&C and so should you!