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Consumers Automotive
1341A Joe Frank Harris Pkwy SE, Cartersville, GA 30120, United States
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Consumers Automotive

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Et
Review №1

Got two new axles put on my 96 toyota camry. Car runs great now stopped all the shaking and vibration. Service was fair priced and fast. my car was dropped off and fixed ready to go same day. Definitely would recommend their services. Also thanks to Tony and the mechanics

Al
Review №2

Mike and Tony always treat us as family... been using them for years and always recommend them to my friends! Honest communication about needed repairs. Quality work. Check them out!

Rh
Review №3

They do a great job and very fair priced. Being a female I am never made to feel I was taken advantage of.

St
Review №4

These guys put customers’ satisfaction first, even before profit. We will definitely be returning.

kd
Review №5

Consumer Automotive is ALWAYS professional, prompt, knowledgeable and reasonable. Our family has used them for years and would highly recommend their services.

Cr
Review №6

Mike and Tony take great care of my 07 VW Touareg. We are just about to reach 200K miles. Thank you guys!

Ch
Review №7

I damaged my transmission pan on the way to work. Since I drive a truck for a living I was in quite a bind. I had the vehicle towed to Consumers. They took care of the entire repair from start to finish, even took payment over the phone without me having to be there in person so I could continue to work. Very professional and friendly also. I dont live in the Cartersville area but if I did, this would be my go-to spot for all of my auto repairs. I really appreciate them understanding my unique situation and going the extra mile to help out.

Pa
Review №8

Consumers Automotive was recommended to me when I moved here several years ago. I have never regretted taking my vehicle to them. They have now maintained two different cars for me.Their service is prompt, well done, and reasonably priced. If youre not having your car serviced there, you should.

De
Review №9

Mike, Tony, and the team at Consumers provide consistently great service.

P
Review №10

I’ve taken both my own personal vehicles and my company vehicles here. They give you an honest assessment and provide objective opinions about what’s needed. I couldn’t be happier and will continue to use these guys.

Au
Review №11

It was the easiest experience I have had with a mechanic. They called me several times and asked me questions and took care of the warranty claim. Excellent service. I loved being able to make an appointment online.

De
Review №12

By far the best auto repair shop in Cartersville. Been using them for years and they are always so professional and honest and take care of you asap. Thank you Consumer Auto for all you have done to keep my car always reliable you guys are great.

Ma
Review №13

They repaired the A/C in my truck and did so in the cheapest, most sensible way. They could have pumped the number hundreds of dollars and I wouldnt have known better. Competence isnt enough. Honesty is just as important. They do both. Mike and Tony get all my auto business.

Rh
Review №14

Weve used Consumers Automotive for several years. We use them because they honestly and accurately diagnose and understand your vehicle when you take it in with an issue. They are friendly and down to earth, everyday people. Simple, excellent service. We have a vehicle thats on the road during the week, making it hard to get in for an oil change. We were able to call last minute and bring it in for service. We dont expect them to have the capability to do so every time, but they made a way for us to get the service we needed. Thank you Consumers!

st
Review №15

Love this place. Great work and always helpful

Wa
Review №16

These guys have always (5years) done great work on my vehicles.

an
Review №17

We moved to the Cartersville area about 3 years ago and Consumer Automotive was recommended to us early on when looking for a mechanic. My wifes Volvo had an air conditioning issue that previous mechanics were unable to repair. Mike diagnosed the problem, called me with an estimate and then properly repaired the system; we havent looked back since.Weve taken our vehicles only to Consumer Automotive since for issues as small as oil changes and as big as timing belt replacements. Weve found Mike and Andrew and their crew to be honest and effective in every repair weve had done. They also stand by their work as evidenced by a power steering issue I had on my Honda Pilot that was repaired but the issue reoccurred. Although months later, Mike stated the work was still under warranty and replaced the power steering pump free of charge.We both own vehicles over 10 years old and know repairs can be costly, but Consumer Automotive doesnt price gouge nor do they look for added things to fix that dont need it.I highly recommend Consumer Automotive and wouldnt take my vehicles anywhere else.Wanted to add to my post as we had an issue with my wifes Volvo as the battery was slowly draining. Mike ran several tests on the car, found the problem, and got back to me with an estimate. The repairs were made and once again weve had no problems in the week or so since the repair.One more thing worth mentioning, when Mike gives me a quote for the work to be done he stands by it. I have never had a quote that was later changed or something added on. Honest and effective once again.

Al
Review №18

My personal opinion with wonderful experience Consumers Automotive is the #1 shop u can go to in cartersville they have great master technician thier wonderful professionalism and great customer service Tony and Mike great guys to go to anything. Not only Consumers is my favorite shop, Consumers Automotive is Family bond to me and will take all my Vehicles there with no hesitation.Thank youConsumers Automotive Team

We
Review №19

As always, Mike has out best interest in mind and only recommends what is needed. I was lucky to come across his services 15+ years ago and have highly recommended him since.

Ad
Review №20

Excellent service! I drive 20 miles to these guys. In my experience its rare to find a mechanic that is both honest and reasonable, so its well worth the drive.

Wy
Review №21

They take really great care of my car every time I bring it there. There are not too many foreign car repair shops in this area. They always work to find the problem no matter how difficult or may be. The thing that I like is that they always take your car for a long drive to make sure that its working the way its supposed to.

St
Review №22

Had my sons Jeep for over a week! Was told we would have it Monday but was called and said it would be Wednesday! So called Wednesday got some excuse about about how one working on it was out partying and broke hand! Told me they would not be able to repair cause he was only one to work on it! Said they would put back together! When took it to Kams they said nothing had been taking apart! Kams repairing it less than 2 days! Dont know who post all these good reviews for Consumer Automotive but its joke! These guys are terrible! It wont let me give no stars or I would

Je
Review №23

Love these guys, their honesty, and expertise. Have used them for probably over 15 years. Updated 11/21/17: Still feel the same way. Wouldnt go anywhere else.

Br
Review №24

Easily one of the best mechanics I have ever used. We are new to the area, and chose Mikes shop over the rest based on the Google reviews. He was reasonably priced, took the time to work with me on understanding and finding a repair package that fit my budget.Not only was he and his staff incredibly professional and helpful, he personally texted me after I picked the vehicle up to make sure it was driving smoothly with no problems. He even identified some service I had requested that wasnt necessary in order to save me money.Dont think twice, this shop is the one to use. I wont even bother with anyone else now.

Ma
Review №25

Knowlegable, Fair and Honest!!!!

Mi
Review №26

Honest people. They will not rip you off.

Pa
Review №27

What a class act! Ill never fight that chaos @ Global ever again! This Mike Hohl and Staff are from the era of true, honest gentlemen and pure professionals - so glad I found them.

Ch
Review №28

Excellent service, work always completed on time and good prices! Mike is the best!

Lo
Review №29

Super surprised I havent written a review for this place already. Mikes always patient with me on the phone if I ask what something does, what I need to look out for, if I have to come back and get it fixed at a future date, etc. They take payments over the phone and are just all around great

Hu
Review №30

By far the BEST experience I have ever had with a repair shop. I was on a road trip with my wife and 2 year old daughter when our 2008 BMW X3 broke down near the Cartersville exit. Called consumers automotive after-hours (9pm) and left a voicemail. I unexpectedly received a call back from the owner within minutes. He was kind, honest, and understanding. The car ended up needing a new water pump. He had us back up and running the very next day. the price was fair and reasonable considering the cost of the part and the labor required. While the work was performed he provided us with a loaner car so that we could eat and burn some time. A few hours after we were back on the road he even texted me to check in and make sure everything was still ok. Consumers automotive went above and beyond on all levels. i would HIGHLY recommend.

Da
Review №31

Ive been going to Consumers Automotive for OVER 10 years now. I go there because I TRUST them, use OEM parts when requested and are reasonably priced. End of story.

Wi
Review №32

As always great experience.

Mi
Review №33

Would not go any where else. They do a good job in a timely manner

Ev
Review №34

Always knowledgable, trustworthy, would not take my vehicle anywhere else. Dont drive as much as I use to but these people at consumers are wonderful and do not do unnecessary repairs they

Ac
Review №35

Question how much do they cost

So
Review №36

Really good and honest shop.

Information
3 Photos
36 Comments
4.9 Rating
  • Address:1341A Joe Frank Harris Pkwy SE, Cartersville, GA 30120, United States
  • Site:http://consumersautorepair.com/
  • Phone:+1 770-382-1347
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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