Good honest place, looked at my car and they could not find anything wrong. Another shop would have probably made up something. Its hard to find an honest shop these days, sure glad i did.

Very reliable and knowledgeable car care company. Towed my X6 after a break down and repaired it, next day parts replaced and was ready within 24 hours.Called today for a battery change. Visited my home within 4 hours, battery replaced and my SLK 300 is roaring again.Very punctual and respectful. Great customer service. I am quite happy with this car service.

Im ALWAYS pleased with the service and price at European Car Care. I recommend them to anyone looking for honesty and value for the care, maintenance, and repair of their vehicles.

Great customer service and they know what they doing & chris is a great guy I will tell all my friends n family to come to European car care good job guys 👌

I got my transmission replaced on a 2012 bmw 3 series and they had it done in under 2weeks.I payed a reasonable amount and chris took care of me.I would recommend this because I didn’t have any problems .

I went in for a oil change and chris helped me out. He was friendly and it only took an hour and i went on about my day with out any problems. No waiting until the next day.I got it done and went to work.I like how they got to the point and it went smooth .Would recommend.

In a perfect world, a car would never need repairs. But in our world full of imperfect people, who make mistakes, damage is done and corrections must be made. Such was my situation after I made a significant miscalculation while piloting my roll machine. However, the experts at European Car Care were able to assess the damage, worked with my auto insurance, and got all the work done in a timely manner. Significant damage takes significant time to repair, but the state of the world meant I did not have many places I could go anyways.After the work from my own mistake was repaired, I took in another vehicle for the work that is required due to normal deterioration of components that I have no knowledge of. Routine maintenance they call it, even though it is a very infrequent routine.

Chris got my 2012 BMW M3 in and out in 48 hours. I experienced excellent service all the way around. I will be going back with my other foreign vehicles.

This was the third time I have had my vehicle worked on in this shop.All I can say is Chris is a true professional and excellent mechanic.I called him on Tuesday afternoon and he had me in the next morning. He finished the job quicker than he said and for lower than his estimate (which was 33% lower than the local BMW dealers).If you need repairs call him now.He will not disappoint you.

Amazing service! I now only use them.

Great customer service.Fast and friendly. Gave me a fair estimate and was willing to complete the repair in a reasonable time.I would highly recommend.The technicians as well as the front desk staff that answer phones seem knowledgeable and actively participate in diagnostics.

Chris is the BEST ! Alesys takes care of me and my old car...

Great place to service BMW, fixed my BMW X3 2004 oil leak and service was great and I will always go to this place. Great service and cost is also very reasonable.

Made no appt, walked and and with about 30 45 mins in an out. Throughly took care of my Mercedes and it wasnt too expensive. Give a try they do good work.

Good service very acknowledge on Wolkswagen 100% recommend

Always professional and fair price

They are very professional, my car got fixed at the same day. The manager is very nice and helpful.

$250 for a pre-purchase inspection.They said they couldnt check the oil because they couldnt find it, didnt mention the 10 check engine codes I found with a scan on it afterwards, and the car they said had no major issues has been in and out of the dealership service center for not starting.They didnt leave the inspection report with car and havent responded to my follow up email questions.Save yourself some time and money and take your car to a shop that knows what they are doing.

I recently had work done to my 2015 Sonata here and let me tell you, these guys are the real deal. From the moment my vehicle was picked up to the moment I picked my vehicle up, the service was nothing short of Exceptional. I always knew where they were in the process of repairs, they were honest and up front and I saved a few dollars by choosing them in the process. Thank you for your diligent work.

Well priced honest mechanic. Doesnt try and fix everything if it doesnt need to be but will tell you what is worn and might need to be done at a future date. Gets the best price on good parts for repairs

Best service that you will find in the Carrollton area! I brought my 2017 Infiniti Q50 3.0T in for engine service! I was getting a code about my turbo boost the guys checked it out for me and figured out the problem in the same day! They ended up giving me an estimate that was wayyy Lower than the dealer which was $2000!!! I’ve been driving my car for 2 weeks now with ZERO problems! I don’t usually trust anybody with my car but EUROPEAN CAR CARE took care of my car! Most definitely will be the only mechanic shop I will take my car too! Thank you EUROPEAN CAR CARE!

Got my brakes done on my Mercedes, great work !! Best shop in DFW

Great professional service.

Highly recommended, Very Professional! Ask for Jay or Chris

Great place to bring your foreign cars.

Great shop had various repairs done. Chris was nice even arranging towing for my Volvo. Offered an honest price.

I would highly recommend this shop, they did a fantastic job repairing my vehicle. Job was done very quickly and they even washed it for me. Thanks again for a great job guys.

Took care of my check engine light . Thanks guys

They have been extremely helpful and extremely fair in fixing my cars on 2 past occasions. If you have a BMW, Mercedes, Mimi Cooper etc..... I recommend this shop

Thank you for taking care of my car quick . Highly recommend

Great experience. Got my transmission fluid changed on my 2013 Mercedes C Class, was completed on time. Very honest shop, will be coming back!

Had a wonderful experience here. They are so honest, trustworthy and professional. I am happy that my car is awesome again. Recommended.

Thank you Jay for your great customer service, my Bentley runs great again. Will see you soon for an oil change .

Thank you Jay, I appreciate you fixing my Maserati, dealer tried to overcharge me . I highly recommend

I love it when honesty is at its peak in any firm, and this is exactly what differentiates European Car Care from most car repair centers that Ive used so far. Very professional and direct approach, Ive been using their service for quite some time now, and theyve given me numerous reasons to always return. Highly recommend.

Chris helped me out with my Porsche. Prompt, courteous service at a good price. Highly recommended! Since he did such a good job on my other car I started taking my BMW to him as well and services have been stellar. If you have any high end vehicle this is the shop to visit.

Honest mechanics really it’s a one stop auto shop they make sure they properly find the issue and give the honest diagnostics of any issues. They are my doctors for my Vehicles

Thank you very much Chris for repairing my Audi I was surprised and am appreciative of the free light bulb change as well. I will be back for future repairs.

Best service ever!!!they are really know what they do, this is the only place i trust to do work on my car, very professional and friendly place also nice Owner .Definitely recommend this place to anyone, they tell you exactly what you need and they dont try to get money out of you adding additional non necessary work on your vehicle, i am very happy with the service they give me every time i come.

Great service. I have been there many times and they always give consistently good service.

AWESOME !! I was having a little trouble with my Benz, hearing a humming sound in my engine. This was probably due to the fact that I took it to some no-name place to get my engine changed and they had no clue what they were doing. Anyways, long story short, they got the job done, oil changed, etc. for cheap! Quality service at a competitive price? Hard to believe, But mm YES YES THEY DID !Trust ME when I tell you, that YOU can trust Them and all the guys that work here.

I am claiming them as my mechanic. It is hard to trust people these days, but I can put my car in their hands and trust they will get the job done and not rip me off. Thanks guys! You make life easier and I am grateful! ♥

Excellent service; fair price! Nothing but good things to say about their work. Chriswas my service rep and I must say he is probably the best service rep Ive ever had. Always kept me informed and even sent me picture updates of the progress.Thanks Chris for all your help!

Chris was an excellent person to deal with! His customer service was splendid. He took the time to not only do what i asked, but performed other complimentary services as well. The prices were better than any local competitors, and the work was guaranteed. There was even a time when he beat a local quote by 13%. I will always take my vehicles to European Car Care.

Great customer service quick service and honest they are not trying to rip you off they give recommendations and you decide.

Very professional staff and a great customer service. I was impressed. Took my car to European Car Care to have a door lock replaced. They performed the work and were extremely communicative throughout the entire process. I will certainly use them again in the future.

My husband and I have been taking all of our vehicles here for repairs since 2012. Chris and his crew are professionals at repairing all types of vehicles. We dont have any foreign autos at all. The prices are fair and competitive and they also have coupons on their website. I trust these guys completely with my Camaro, Jeep, Dodge and Buick. They are always very busy so sometimes it takes an extra day or two for repairs, but it is well worth the wait for honest mechanic work that is guaranteed!

My friend suggested these company to fix my car, Very friendly staff and efficient. The price lower than other places that I looked in to. Great And Excellent Job!

Worst experience with a repair shop, EVER! Do NOT take your vehicle here for repairs. Theyll break things and say they are not responsible for any repairs! I took my car here to have a new value body installed. After a few months, they called me to pick up my car. I drove away and after 10 mins the engine lights came on during driving it, and I immediately called Chris to explain about the engine light. Chris immediately raise his hands up and said that all he did was the labor on the transmission, so I would have to call my protection warranty about the transmission that was sent to him. The engine light code read to be a oxygen sensor, and the care window module was out, plus the car rolled back while I was trying to park. I texted Chris about the situation and all he could tell me is to take it to the dealership for them to diagnose for a charge of $187. Well, the dealer had my car again for 2 more weeks before calling and figuring out what was the diagnoses on my car. I paid just shy of $800 because they let the car sit up for 2 months without starting it or working on the car at all. And it was just sitting in their parking lot, unattended to, for weeks at a time! My car was scratched badly on the left side and some scars on the driver side of the vehicle while parked outside unattended. This has been a huge inconvenience, and without any mention of compensation ever. Terrible workmanship, and horrible customer service. ZERO integrity, 100% incompetent. Please BE AWARE!

I have been here a few times and always had a great experience, Chris and his mechanics are awesome, i have saved so much money compared to the BMW Dealership Repairs that i used to pay for. They did my brakes and tune up recently for half the cost of Savage BMW using the same high quality parts. I highly recommend European Car Care.

Great place !!! Have used them three times already. Always fast and pleasant service . Prices are lower than anywhere else too. Will definitely use again.

I have and will continue to recommend them to my friends and family. Highly recommend them! Hard to find honest and competitively priced mechanics these days

I have been taking all 3 of my familys car here for past 2 years. Chris is awesome! Great place and very fair prices. Ill never go to any other place

I highly recommend European Car Care! I was planning a last minute trip out of town and was expecting to have to rent a car. Ross took a look at the noise Id admittedly been ignoring and was able repair it the following morning totally saving the day. He gave it a once over and fixed my a/c and even changed the oil for me. For a last minute repair I didnt expect this kind of service.

Thanks for fixing my Mercedes Chris . I would recommend you to all my friends and family .

Great, honest service. Talked me out of replacing shocks and struts. Fast service. He fit me in for brakes with less than 24 hrs notice. I drive from the Sunset to have work done on my car here. Wouldnt go anywhere else.

I drove into their service center with the anger a quack mechanic quartered in me. The ***** spoilt some stuff after he opened my bonnet and I had to look for where to get it fixed. Thank goodness the personnel at European Car Care calmed my anger that day and assured me of fixing the car to standard. Fast forward to 72hrs later, I got a call from their customer service to come check my car out, and I quickly went there. They actually brought it back to life and gave me a reason to smile. Im really thankful for helping out. The service charge was pretty inexpensive too.

Chris always does a good job. Will continue to bring my car here. Hasnt disappointed as of yet and Ive brought it to him at least three diff times.Thanks Chris.

I have been going to this repair house for 8 years. They are that rarity in the auto repair biz - HONEST.Example - they looked at my minivan this morning (they also do domestic cars). The front blower had quit, and I suspected the blower motor was dead (since there was no response at any speed on the variable control). I knew that when the resistor the speed control goes to goes bad, usually the blower works at some settings, but not others.I said to go ahead and replace the blower if it was indeed dead.They called me today and advised that it was indeed the resistor (it had failed completely), and the repair bill was much less than it could have been.Did I mention honest?I have NEVER had a bad experience with this shop. Highly recommended!

I recently was looking to buy a car in Carrollton, TX while living in Edwards, Colorado. I contacted Chris at European Car Care to help me with a pre-purchase mechanical inspection. Chris arranged the inspection, contacted the sales agent, got the car to his shop, did theinspection and basically spearheaded the whole project for me so that when I arrived to purchase the car I had total piece of mind. He was courteous, knowledgeable and treated me like I was part of his shop family, and I am grateful for his expertise. I highly recommend European Car Care to everyone for their import repair needs.

Only works on high end and actual imports

The mechanic always do an amazing job, Nothing too much problem. European Car Care is the best place to repairs your car. I highly recommend them.

Bentley dealer tried to charge me an arm and a leg for some repair work, I’m glad I found European car care . Thanks Guys

Great repair shop. Fair prices. honest mechanics. Good work.

Lairs, Lairs, Dont take your vehicle there, Im going to warn you right now, they have no idea of what theyre doing, one guy lies on the phone Jay, and the other lies in your face Chris!! thank goodness I got my car back prior to paying for work that would have been overly priced because they have no idea of what theyre doing!!

Just another visit and outstanding service. Thank you Chris for the help with my Volvo and wallet. I will keep coming back.

Great service, thanks

My Mercedes has been in the best care since Ive started taking it to European Car care. Ive have visited them four times now and the value of service never changes. They are now my new car care provider.

Thanks Chris for fixing my Porsche.. good work

I curse my luck that I took my car to get fixed after an accident. They returned my car after month and a half and sill it was completely not fixed and then I had to get it fixed out of my own pocket. Had to pay for rental car myself since the rental only covers 30 days. Chris, the manager is the biggest liar and cheat that I have seen in my life. Every week I used to call for update and every time he asked for a week time till it eventually took 7 weeks to get my car.The traction light on my car was still on and when I called back chris, he said that he would have to do the supplement again, call the insurance back again and then do estimate again . Had I done that then it would have taken another two weeks to get it fixed .This all shows that they are highly, non competent and in efficient people . Imagine dropping a car to get fixed, he keeps it for almost two months and still its not fixed and then says that he needs more time to fix it.NEVER EVER TAKE YOUR CAR AND NEVER TRUST CHRIS THE GUY WHO WORKS THERE.

I HAD A GREAT EXPERIENCE HERE. THE GUYS ARE VERY HONEST. GOT ME IN AND OUT QUICKLY.

Place is awesome i’m always in and out really quick for maintenance and prices are always lower than anybody else i’ve went to in the past. definitely recommend

This place is awesome! ! Ive been going there for the past 5 years . Good people

My experience with European Car Care was awful. I went in with my AC not blowing out cold air. They diagnosed it with a bad condenser and compressor. It took them 2 days to fix it and he called me and said that there was an inner switch that also needed to be replaced. After 3 days of having my car at the shop I went to pick it up paid $1400 and within 10 minutes of getting home it was blowing out hot air. I took the car back and after having it a full day he said that it was going to be another $500 to fix it and they would need to have the car a full 2 days. I refused took my car to the dealership within a couple of hours they diagnosed the valve to the hot air was stuck. $300 and 2 hours later it was working fine and has been all summer. I will never go back there again.

This place is a joke, they say they fix things and give you an invoice that says they have but dont do so, the crew Jay, Chris, David will say you can only pay cash(even though a sign says credit cards) which is illegal to demand if you have a sign saying you accept it. Then when you turn the corner you will see them splitting the cash, hmm Not sure what is going on but in most businesses does the money not go in the cash drawer?

I took my car BMW to the dealership today to get a oil change and they told me that the previous mechanic (European auto car) was ripping me off by lieing to me saying the oil was fully synthetic when it wasnt. I paid for synthetic and was given regular oil and lied to at that.

Staff very helpful and knowledgeable!

Worst experience with a repair shop, EVER! Do NOT take your vehicle here for repairs. Theyll break things and accuse you of doing it! I took my car here to have 4 new BMW OEM shocks installed. After a few weeks, they called me to pick up my car. I drove away with a constant loud rattle noise, which Id never heard before, and nervous about safety to drive it like that. They also broke my sunroof (which Ive never had any issues with), but didnt know how, or how to fix. At first, they tried accusing me of breaking my sunroof! Told me to take it to the BMW dealership for them to diagnose for a charge of $187, which they said they would cover for me, as well as repairs. Well, they had my car again for 3 more weeks before calling me to pick it up again. They did fix the sunroof, but no refund on that diag fee, and still no resolution on the loud rattle noise after the new shocks were installed. Also, this time I picked it up with the trunk light exposed and hanging by the wire without the harness. What happened to the light? Where is the rest of it? They dont know. They also dented the doors this time (and damaged the paint). They did a sloppy job trying to hide the evidence with touch up paint (and of course they never mentioned anything about it). Now, I have kept my cool and been very patient with this guy. It has been several months now, and the only issue resolved to date, is the sunroof. This past Saturday I went up there for a refund on my diag fee and to ask about the trunk light (theyve been ignoring my phone calls and texts). He said hed write me a refund check next week, and hed order the part for the trunk light, should have the part Monday, and for me to bring my car back on Monday for it. It is now Weds and they do not have the part. I do not have a refund yet either. He told me there is a 1 year warranty on parts and labor for the shocks. However, he also told me he will not fix the loud rattle noise that appeared after I dropped it off there for the new shocks. Again, I was told to go to the BMW dealership for them to diagnose the noise! And right after he said that, he told me once they put the trunk light back in (the way it was before I dropped it off), to never bring my car back to their shop again! Ive been seriously taken advantage of here! I paid just shy of $2,000 for those shocks, only to get my car back in worst shape then when I dropped it off! And it was just sitting in their parking lot, unattended to, for weeks at a time! A huge inconvenience, and without any mention of compensation ever. Terrible workmanship, and horrible customer service. ZERO integrity, 100% incompetent. Pretty obvious why they are NOT accredited with Better Business Bureau (BBB)! BEWARE.

My car always look brand new with European car care. The products they used is just so good.

Best auto shop in my town area, very professional.. Im not going any else

Great customer service !! Definitely will come back for with my Audi .

The people here are great, fast, honest and efficient. Highly recommended.

My brother referred me to European car care very honest showed me where my Bmw was leaking from, fixed the leak and gave me a military discount.Thank you guys

Wonderful place to get your car repaired. People you can trust!

These guys are shady took my car in for a check engine light and what I suspected to be a connection issue with the battery. I wasnt told I needed a new intake manifold and had a coolant leak (which the dealer repaired 2 weeks earlier). In about two hrs after getting the green light he was done. I was quoted charged 1000 for the total 150 was for a manifold cover alone.Once I arrived at the shop he claims he was just about to call me suddenly my starter was out (starter was replaced 1 months earlier). He said he wouldnt charge me labor and would only charge me for the part which was 150 I refused he turned offered to change the starter out if it was under warranty. Turns out when I called him back he claimed to switch out the starter only to realize it was a bad battery cable another 50 bucks of course. In my opinion he had every intentions of charging me 150 for a starter knowing he would only replace the cable.He was unable to show me the old partd that were fixed on my vehicle and claims he isnt allowed to show me a receipt proving showing the brand and price of parts he put on my vehicle. Shady shady shady but were not done to be continued.

I used to go here all the time with no problem. today I was told he could do my inspection in 30 mins. he was mopping the floor. I come back after like 35 minutes, spend another 20 minutes to watch him clean the bathroom and mop the floor even more. he finally he goes out there to hook the machine up to my truck (only after another customer shows up) and says itll fail. that took like 2 minutes but wow Im glad the floor is clean. inconsiderate lazy POS I bet if his buddy came in he would of hooked it up right away. I came here for years but you just lost a customer.

Go get your car washed, so it can shine like new money!!

Car care is exceptional in finding the problem with your car, and offering solutions that will fix it, and get you back on the road. they has been my familys auto mechanic for years, and I trust no other.

Beware of them and beware of ChrisThese guys are highly unprofessional and big time cheats and Chris is a big time cheat. The one who brought me there was the guy named Abdullah aka Jay and he owns a towing company called ASAP towing. So, in case this guy named Abdullah lures you to take your car to Euorpean Car Care, you are in trouble.Back to Chris, The most lame guy ever, big time liar. He lied that he would take care of deductible though that didnt happen for the collision. Had to pay for rental out of my own pocket. Picked up my car from there after two months and my car is showing traction control light on. Anyways I am getting it fixed and once i am back to texas I would sue these guys.

Fast reliable service. Friendly Staff, I need to back with them

Dont trust this place. Went for oil change few weeks ago and noticed oil leaking recently. Oil was very black so I checked using dipstick and oil came out dirty. I took car to different mechanic and he said it didnt look like the oil had been changed at all. I did use one of those planet saver coupons, but still..... I can understand if they used cheap filter and oil but if they just pretended to change the oil, thats just plain fraud.

The best Car care that i have ever been, They welcome you, high quality work at a very good price.

Great owner and knowledgeable mechanics

Ive been a customer for almost a decade. Reliable and fair - prices are good

Honest business, reasonable price, care about you and your car. Thank you owner and team to change my brake pad and dish.

These guys have been my go-to mechanics for my personal and business vehicles. They are straight forward, great service and Ive never had any issues other than excellent all the way around.

Honest,Fast service, reliable, transparent--trusted them for years

Very knowledgeable and honest owner, Recommended them everyone

Man I love this place, they fixed my Bently quick and they gave me a free loaner car. .Thanks Chris

Worts experience I have ever had with a mechanic. The AC in my VW Jetta stopped working. I brought it to European Car Care for inspection. Without even looking at the car they told me the AC kit needed to be replaced. I first paid them $1,153.98 to fix my AC system. As soon as I turned on my car when I picked it up, the AC exploded right in front of me. This was a big red flag. They tried to fix it right there and gave me a poor explanation. They were unable to finish the job that day. I came back the next day and when I received the car... a really anoying sound and vibration were coming out from the engine when the AC was on. The A/C never cooled down. They then told me that more parts needed to be replaced so that the AC would cool down. I paid other 146.56 dollars more on top of the $1,153 that I had already paid. The AC never worked after I spent more than $1,300. At the end Chris told me there was something wrong inside the car that was not letting the compressor blow cold air and therefore he was not going to be able to fix it.Long story short, I brought my car back in more than 10 times and gave them way to many opportunities to fix. I wasted many hours bringing the car back to them and the AC never worked.I took it to a certified VW mechanic shop and they were able to identify the problem and fix it within a couple hours. European Car Care used very poor quality parts and filled out the AC system with oil. Thats the reason the AC never worked.I asked Chris for my money back and he refuses to give me a refund. I am in the process of suing European Car Care.