They repaired front end of a 2005 Infinity FX35 that had been hit… replaced front bumper assembly and headlamps with factory - not aftermarket - parts without needing to be told!Even replace the license plate cover with an exact match! That’s the attention to detail they take pride in providing!When I picked up the SUV… it couldn’t have looked better new!!!

Scapes along drivers side of vehicle. Repaired to factory condition.

So I looked around for a couple places to take my car. Yes she is old but still. So anyhow, I took it through the insurance list they had. So I was okay they are through the insurance they should do a good job. So I get to my car at the collision place. Right off the bat I see all these water marks and smears all over the car,I see some blue or green felt pen type looking color on the bumpers.... I see a shoe mark on the interior of the left side panel door.... Like some one was chillin in my car .... I went to wash it rite after to Nova car wash.... I had a very hard time taking all this stuff off. I have no idea what it was. The windows are stained of that substance.... Just ridiculous. You figure your car would be in good hands. All other cars were nice, clean, and shiney.... Mine was not by far..... Guess you have to be important to get good service..... Also they gave no paperwork to sign just to say my car was even there. Terrible experience..... Anyhow thank you though.....

Work was very well done and great communication as the process unfolded. Also, very helpful at the onset of the transaction which was very much appreciated.

Customer service was bad on my first phone call when I had let them call me back and the second customer service representative misquote me by over $300. I dropped my car off at 8am and they couldnt find my appointment and didnt get my car windshield fixed until 4pm. It should never take over 8 hours for a replacement windshield.

Very Professional- Upbeat Staff - it appeared everyone worked as a team and enjoyed it

This was the best experience Ive had working with a body shop. Erin and Jennifer in the office are great to work with. They keep you informed through the whole process. The whole service was impressive and my car looks new again!

The customer service was great Erin and Jennifer were very nice people to deal with at this local Carol Stream

Fantastic service. Aaron was great and kept me updated on the repair process. I would recommend to anyone. My car looks brand new.

Caliber Collision repaired my Camry after a chance encounter with a deer: the damage was huge, yet to look at the car now you would think it is nearly new — Caliber Collision exactly matched the paint on the front panels with the side and rear — but they did not stop there! When I picked up my car the interior had also been cleaned and vacuumed! Plus I was updated throughout the repair process AND the work was completed early — any questions I had were answered in a timely manner — it’s a great place to leave your car when the unexpected happens.

This place is awesome! I am so happy with the work they performed on my Jeep. They kept me informed on the progress of the repair and my Jeep looks perfect. The people are so friendly and helpful. They really went the extra mile. I highly recommend them. Awesome job. Thank you so much!

Great staff really helped me out in a pinch. Super friendly highly recommend.

Repairs done through insurance company. Very quick. Easy to communicate with while I was away. Took care of everything they could without causing any delays, even when waiting on me for some items. Picked up car and had minor issue with side mirror, i turned around and came back....they immediately ordered a replacement. Came back once part was in stock and replaced without any hiccups. Efficient, professional, courteous.

They repaired my door and took 5 days longer than promised. They consistently miscommunicated when car would be ready. They treated my car carelessly by leaving key in car unlocked upon my arrival to pick it up and joked about it. I would never use them or recommend them.

I brought my car in after I was rear ended and they were great. Dan even went above and beyond to keep me informed and even got a part for my car and didn’t charge me for it. The repairs were quick and service was great. The rest of the staff was very friendly and helpful as well. I’d definitely recommend this place to anyone. They’re honest and trustworthy

I had given Caliber Collision in Carol Stream a call after my car was hit. They were able to look at my car the same day I called and offered to help me out with my rental as well. Jennifer was really nice and she kept me updated with my car through out the whole time. She would text me every day and even told me I had a reflector missing and asked if I wanted one and they’d put it on for me. After my car was completed my car looked like brand new I was really happy with the the repair to my car you couldn’t even tell my car was hit. They also finished the job an hour early. I would highly recommend Caliber collision. Thanks and Jennifer and the Caliber collision team!

After a front-end collision I chose to have my car repaired at Caliber Collision in Wheaton, IL. Although nothing is pleasant about a collision, the folks at Caliber made the repair process as easy and painless as possible. They worked seamlessly with my insurance company (USAA). such that it was not necessary for me to speak to USAA again after filing the initial claim, They coordinated the on-site availability of a rental car while mine was being repaired, and updated me regularly as those repairs progressed. When phone conversations were necessary I spoke with both Erin and Jennifer, depending on the occasion. Both were professional, knowledgeable, patient with my questions and pleasant to deal with. I was very happy with the quality of the repairs and with the people I dealt with at Caliber. I would highly recommend this business to others.

My splash shield cracked on the bottom of my car. Caliber Collision quickly was able to detach the broken piece from the bottom of my car and give me an estimate on a replacement if I wanted. I will definitely come back for my future car repair needs! thanks so much!

They did what they promised, kept me very well up to date on their progress and satisfied all my concerns.I would highly recommend them to all my friends and family!

This is the best experience I have ever experienced in any type of business I had to deal with. They kept me updated everyday with every detail of what was getting done. Made sure all my questions were answered. They just went up and beyond, I honestly questioned if that was my car when I walked up to it, because it looked so brand new. This is my first review ever and it deserves it!

We got a car fixed up after an accident here some months back. You cant tell anything ever happened to it. They repaired all dents, all scratches. Very good service.

Had a warranty repair. Set an appointment and had it back the next day. Dan was very good at communicating with me through the whole process. I have had quality work done there several times. Definitely recommend this to anyone looking for paint or auto body repair.

Awesome place. Quick and professional. Real IN GOOD HANDS !

Great work fixing up my vehicle. Incredibly friendly staff. Pleasure to work with.

Very happy with service and customer service.

I was sent their by insurance company to fix my cars rear tail gate and bumper . they did an amazing job on top of that staff is very friendly and professional and they updated me about every step and car was ready and promised time

Caliber Carol Stream repaired one of my cars this past spring and did a great job. I wrote in a review that I would most defiantly use them again if needed. Sadly that day came. No surprise, they did an awesome job. They made the process painless and completed my car ahead of schedule. Great people!

Caliber Collision has repaired my car twice this year following car accidents. Their office staff is friendly, courteous, efficient and thorough. The repairs done by the body shop are done to perfection, and in record time. I will never take my car elsewhere. 5 Stars!

Incredible service and quality

My car was transferred to Caliber Collisions in Carol Stream, IL, by my insurance. They talk about excellence in customer service as a company value, but they cant even answer the phone when customers call. Not only have I tried multiple times on various occasions to get a hold of someone to get my vehicle released, they also didnt follow through on their promise to call me back. Terrible customer service, and I do not recommend.

My car is less then 6 months old and in a beautiful deep blue. Someone opened a door into it scratching the drivers side door in a prominent place. The Carol Stream Caliber Collision team was fantastic. I showed up as a walk-in. They were friendly and warm. The come right out, looked at the car and walked me through my options. The were very cost friendly and let me know the steps and chances of success. I got lucky and it was just a buff job to fix it but I would absolutely tell all of my friends to take the auto here for any repairs.Thank you Caliber Collision for treating me honestly and fairly.

I’m so thankful to Caliber Collision for helping me through the process of giving my vandalized car fixed. I really didn’t know what to do, but the team over there guided me in the right direction. It was painless and so easy. The quality of my paint job is the best you can get for the price in the western burbs, and the service from the front office felt like you’re one of their oldest friends, just helping each other out. Thank you for making this annoying situation turn out to be not so bad after all. I will be recommending them to all my friends and family going forward.

Everyone was polite, friendly, and eager to help. Workmanship was first rate, a 10.

I would love to recomend this place to everyone who got into accident and their car needs to be fix. The service is unbelievable well organize in every single step . Very friendly and understanding costumer service that will give you honest answers for all your questions . I was informed about every single step they were taking with the repairs as well time when they were going to finish it. Incredible team !!! I am very grateful .👍👏

Excellent people to deal with

Had some weird marks on the paint of a vehicle I had just purchased, took it by and Dan knew what it was immediately and recommended some options on how to fix it. Ill definitely be coming back if theres ever another issue with my car!

I had a small problem and they stopped what they were doing and helped me out while I waited. I had not been a customer before, but if I need to be in the future, I will go back!

Excellent finished work!

Jen and Erin were great with informing me of what stage my vehicle was in during the repair process. When a part was unavailable and on back order, they were great with keeping me updated on what the status of that part was so I could get my vehicle completed.

Excellent job done and very promptly. Great customer service with timely status updates.SYED BASITH, Thank you for the service.

Perfect service. Helped confirm insurance details; helped set a rental car up. Everyone pleasant and personable. Highly recommend.

After getting into an unfortunate car accident after recently purchasing my car, I was sent to Abra by my insurance company. They were incredibly helpful, and did a great job on my car. You couldnt tell that there was any damage to begin with. The customer service at Abra is excellent. They made sure to give me many updates on my car before the long weekend as well as a few days before the car was ready. I am very pleased with Abra and will definitely be recommending them to others in the future!

Great service and all staff are amazing MIKE BOENDER thank you very much for fixing my car.

Made a stressful situation after an accident less stressful. Worked easily with my insurance, got it done in a reasonable amount of time, were friendly, and kept me updated. And my car looks and feels great so far.

I was involved in an accident and they did a great job repairing my vehicle. they were really good about giving me frequent updates on the progress of my vehicle repair and they finished the job ahead of the schedule that they have told me

I have used ABRA Auto Body & Glass in Carol Stream a few times over the years. The service has always been top notch and the quality of their work has been factory fresh. I just had to use their services the last week of September, my car looks great and they were done with it faster than expected.

The staff were very professional and kept me updated of the work. The engineers also recommended the best option for me considering my situation. I was very satisfied with the work they did for me.

Great service and all the staff is amazing at what they do.I saw a previous post about hours of operation. Saturdays they are actually open from 9-12.

Great experience! Nice people! Great service! Constantly keeping you informed of your vehicle, good perk!

This is a good place to get your car / auto body work done . . .

Im very satisfied with the service and the work they performed on my vehicle,I highly recommend this body shop.

They are just awesome!!! They all just care about you and want to help you. I so appreciated their help with what we had to go through.

They fixed my car quickly but I had to pay for a rental car which they didnt cover, despite telling me they would.

Great service and very professional! Well I have to change my review because they dont follow their operation hours, its 8:40 and nobody shows up to open I been here since 8 me and another person tha is just bad, nobody should play with others peiples time .

They fixed my car incorrectly and the district manager didnt take any steps when complained. Insurance paid them quite a bit to fix it, but I have a car with unaligned bumper that looks terrible. I wish I had gone to some other repair shop.

Difficult to find. Prices are high and the delivery times are longer than usual.

Great work

Great work