I have never written a review of anything in my life, but, feel very strongly that I need to do so at this time. I am posting a 5 star review for the class I just finished because I got a great workout, loved the music and have always enjoyed the Instructor of the class. This review is NOT a personal comment against the Instructor, but, it is a comment about knowing your audience and keeping politics out of a workout studio especially in the current environment that we are all experiencing. As of the time of this writing we are 15 hours out from nothing other than press outlets giving their opinion about who they think has won the Presidential election. Nothing has been officially decided. So, I would simply ask that the instructor think twice before offering her opinion regarding politics. I am not sure whether I will continue to be a customer or not. Given their political leaning, I hope that Google will allow this review to be posted.

Love the studio, love Cyclebar & love the instructors...but Tara really brings her classes to life. Her infectious smile & empowering words brings my workout to a whole new level! I’ve taken many different kinds of fitness classes but I’ve never had such a kind and powerful spirit lead a class like Tara.

I dragged my little brother here while we were visiting family over the holidays. We both got a great workout in and enjoyed the studio and instructor. It’s a very clean studio and everyone was very helpful and friendly.

This studio is always very clean, and the staff greets you with a smile! The instructors do a great job of motivating riders and making class fun. I cant wait to go back once the pandemic lockdown is lifted.

I waited several months to give them the benefit of the doubt, but apparently this company would rather steal my money and ghost. I put myself on a freeze the month after Cyclebar did a freeze for everyone due to Covid. I requested a freeze as well as a cancellation of membership because I had to give a 30 day notice. Although I requested the freeze and cancellation, they charged me for the next month anyway! They said I could take it as a credit, but I said I couldn’t do that because I cancelled my membership! They have ghosted and kept my money anyway! I have been told that I am not the only one that this has happened to. Cyclebar tries to promote itself as high-end or luxurious, but stealing money doesn’t seem that high-end to me. Needless to say. I will not be going back.

Very poor customer service. I arrived for a CYCLEBAR class 10-12 minutes prior to it starting. It was my first time taking a class at this establishment. I drove 40 minutes to the class to meet a friend I don’t see often. After entering the building 10 minutes prior to the class starting we waited 5 minutes as there were two other new students ahead of us. We were told we would need to reschedule due to arriving late. When I stated the above, she said, “it’s our policy.” Previous to arriving, I had zero knowledge that I needed to be there before 5:30 a.m. when it started. I was early because it was my first time taking the class. After reviewing their website it does ask that new riders arrive 10-15 minutes prior, which we did. I certainly will not be back in the future.

I loved my workouts here. The amenities here are pristine and the atmosphere is friendly and inclusive. The thing that I love most is how high I am able to get my heart rate and sustain a high heart rate versus at other workout places. The teachers here are amazing and have challenged me past my comfort zone, and I am really thankful for Cyclebars part in my fitness journey

Great classes and availability, I highly recommend to our patients too! Staff is very friendly and helpful

Was given 3 free rides and was told by Brandy that I would have a month to use them. After finishing my class, I was told by the front desk staff that I only had a week to use them and the info that Brandy told me was incorrect. I understand that we all make mistakes, but I have this information in writing....after showing the GM, she proceeded to let me know her input on the situation, but DID NOT offer to let me use those 3 free rides within the month that I was promised...I proceeded to complete a survey where the SAME GM wrote back saying I never said you couldnt use them within that month, I clearly remember her saying that I had a week to use them. Is it honestly appropriate for this GM to be right in this situation? I think this establishment could use a little customer service training. I come from 5+ years of customer service and sometimes The customer is always right philosophy could come into play here.

They go the distance to make sure you have a good time at the classes. Free water bottles, full showers w/ shampoos & conditioners, snacks, towels and shoes.

Went to CycleBar for first time last weekend. Had a great time while getting a great work out in.

Cycling is not my go to exercise but I got an amazing workout. cool atmosphere, friendly staff, very posh compared to my usual gym - the ymca lol

Good customer service.

Just another cycling gym, nothing standout

Great classes!!