Great local shop. The owner, Alex, is well versed in programming which makes him valuable in finding root issues with any system. Very responsive to calls outside working hours as well. Great experience and now Ive found my go to for any computer or electronic repairs, including cell phones.
This place is awesome — fixed my computer quicker than I expected and it works great now. Super knowledgeable, I’ll come back here in the future next time I need something fixed or want to build a new PC. Wish I’d come here for my laptop battery replacement, but I didn’t know about them yet. Great place
Alex with Indycom is absolutely AMAZING!!! I dropped off my slower than slow HP laptop and gave him a really tight window to return it to me. I was nervous about leaving it because all my school sites and documents were on there. Alex reassured me that he would take care of me and have my laptop back to me in time to start my first class with a full data transfer. I cannot say thank you enough to Ales! I can navigate through all my school sites at lightning speed. He upgraded me. The level of customer service that Alex provided was awesome!!!
Alex was able to quickly repair my laptop, he is very professional and good communicator of the issues and the progress. Highly recommended!
My laptop was infected with spyware that needed to be removed, but I rely on my laptop for work and could not afford to be without it for long. Indycomp was able to diagnose the problem and had the lap top back to me in just a few hours. Service and followup was excellent and I would definitely use them again.
Outstanding knowledgeable service. In the many years I have dealt with computers, INDYCOMP provides the best service I have seen. Thank you Alex!
Alex was able to fix my laptop and he was able to save the data and I am very grateful. Alex was a pleasure to work with as well. He is now my go-to computer guru! Thanks Alex!
Quick analysis of the problem on my laptop and Super-Fast fix! Thank you, Alex!
Alex is man who has a heart of gold!He is honest, when he knows he knows and keeps in contact with you. When he doesnt, he doesnt lie. Kind hearted man! Support small businesses like Alex and others in Carmel!!!
My daughters laptop keyboard was broken and INDYCOMP replaced it quickly and it was done well.
My brand new laptop suddenly shut down and wouldnt turn on due to a faulty cord I had plugged into my USB port. Luckily, Alex made me feel a lot better, as he was able to fix the issue quickly. He also made an adjustment to make my laptop run faster and more efficiently. Alex was professional, caring, and a pleasure to talk to. I highly recommend INDYCOMP and will definitely go to him again should I have any computer issues in the future!
Alex diagnosed the problem quickly, and we decided it was more cost effective to buy a new computer. After I purchased the new computer, he transferred all files from old computer to new, as well as set up everything to function the same.
Amazing service, went above and beyond what was required. Incredible customer service, was incredibly knowledgeable and friendly. Would highly recommend to anyone seeking computer repairs in the future.
They helped fix my laptop within one hour of my problem. I was so thankful they helped me immediately and I was able to get back to work.We will return.
Alex was very knowledgeable and friendly. He installed more ram in my laptop and went above and beyond what I was expecting. Highly recommend!
Wonderful experience! Alex is amazing. He throughly explained everything he did and kept in Constant contact. Turnaround was quicker than expected and end repair cost was less than originally quoted. Can’t say enough good things about our experience. Don’t hesitate to trust Alex with your repair!
Got me in and installed my new power supply and gpu. Well worth the money. He even had it turned on to show that it worked before asking for payment. Would definitely recommend.
Wasn’t open during listed hours
Excellent service, fast. Very polite. Well worth the money.
I had a Macbook that was running super hot and slow. I was a gift from my husband and I found this location after trying to get in with GeekSquad at Best Buy that had long wait times. I went to Alex and told me to give him 48 hours. He fixed my laptop and had it running in less than 24 hours. He also took his time to give a follow up call to see that it was working. I will forever be a customer plus he is a man full of wisdom! You will not be disappointed that you came.
IndyCOMP did a great job repairing my work laptop. They had a temporary repair on the same day that I called and had the complete repair done in two working days. I couldnt have been more pleased with the attention to detail and their ability to understand my timeline! Thank you!
Alex is amazing at what he does and will do all he can to help solve any issues. I have gone to him twice with computer issues where I was getting multiple error messages and not only did he resolve the problem, but he resolved multiple problems and informed me what the problems were. I took my computer in Monday afternoon and by Tuesday early afternoon he had finished fixing everything. I was very stressed because I was needing my computer for an upcoming client presentation on Thursday and he was so kind to call me on Wednesday and check in to make sure everything was working well. IndyComp is the only place I go to for tech support, because Alex is the only one who has always been able to resolve any computer problems for me. Thank you!
Alex is absolutely phenomenal! Took him my state of the art gaming computer that had literally JUST gone past its warranty and then died, hoping for the best. Initial news was power supply however when that was changed out, it still wouldnt work, leading to the possibility of a short circuited system. I was crushed, and believed it beyond repair. Although I had given up on it, Alex didnt, and was able to completely repair it and return it as good as new at a price that I couldnt believe. I will absolutely be taking any and all of my future computer issues to him and will direct everyone I know his way.
I went to Alexs shop after a terrible experience with the Geek Squad. The Geek Squad had my computer for 4 weeks and then they told me they couldnt fix it. They wanted to keep my $84 down payment, but I managed to get it back. All the 5 star reviews about Alex brought me to his shop. Alex was great. The part we needed was very difficult to find. He went on eBay and other sources to find it. He finally found the part online and ordered it. When it came in, he realized it was not the part that was described online. He managed to find another source and cut his labor cost in half due to the extended time the deliveries were taking. The repair was perfect and the laptop is working great. Alex also told me about some Windows updates I needed to do and some hardware updates with HP. Alex was always very professional and informative and polite through the whole process. I appreciate his great customer service. His shop seems a little disorganized on the surface but dont judge a book by its cover! Alex does a great job. I highly recommend him.
Alex diagnosed, fixed, and cleaned my laptop in 24 hours. He was courteous enough to call a few days later to check if the laptop was still working to my liking. I highly recommend this store!
Alex was wonderful - he was very upfront about pricing and timeline, and was able to resolve my computer issue which another repair shop was unable to fix. He isnt the cheapest option out there, but considering the work that he does, it is absolutely worth it. I would highly recommend this place to anyone with computer repair needs.
Alex was great. My computer was fixed and better than new in less than 48 hours. His work was great and so was the price. I highly recommend!!!
This is the place to go to. He is honest and reliable. My experience was perfect. I very highly recommend Alex. I have used his services on multiple occasions and have always had a good experience. A++
Alex was able to get my HP laptop back up and running within hours. Great work, very reasonable Thanks, Alex!
This place is amazing. Very Thorough testing and amazing turn around time. Cant recommend enough.
When you first walk into the shop you’ll wonder if you are making a mistake. There are piles of discarded equipment and packaging everywhere. However, if you look past these piles you will find a superb technician named Alex. He’s diligent, honest, timely, and goes the extra mile to make sure your system is working optimally when you carry it back home.
Alex was great to work with. He was upfront with the issues and pricing. We have always been more than satisfied with the work that he does on all of our computers.
Alex was quick in diagnosing the issue with my laptop and provided quick service within a few hours. Highly recommend. Thank you.
Quick turnaround. Accurate work. Correct diagnosis. Fair price.
Alex is wonderful to work with, very knowledgeable, and was able to fix my dell laptop when it would not power on. I highly recommend him for all your computer repair needs.
Alex has been nothing short of amazing. We have a ten-year old MAC. Alex has kept it running.Jim Sperlik
Really good service and great place to go repair your computer. Highly recommended
My computer froze and would not reboot after multiple attempts. I have always used the geek squad at Best Buy for service, but with the COVID issues, Best Buy is weeks out for repairs. So I looked on Google Maps for a local computer repair business and read the many positive reviews about Alex and IndyComp. I took my computer in and Alex was able to resolve my issue and get be back up and running within 24 hours!! What a great find this business was and I will be using IndyComp from now on!! Thank you Alex!
Alex is the best!He does good, quick, and honest work, and I always learn something when I visit. Would not take my computers anywhere else.
I brought in an office computer that was scrubbed before sale. Alex advised of the cost for the diagnostic up front, if repairs were accepted that cost would go toward the total repair cost. A new hard drive was needed since the former IT department damaged the old hard drive when it was scrubbed. Windows Professional 10 was also installed along with the new hard drive. Total cost was $220 for my repairs, a sound value since it was less than the cost of the computer.
Alex did a wonderful job restoring my laptop to working order. I had given him a challenging project, and not only did he fix it in record time, but he did so at a very affordable and fair rate. Additionally, he also offers a 5% discount to students. I am very pleased.Upon picking up my laptop, he showed me what he repaired and indicated that he installed files/folders on the desktop for ease of access to navigate around easily. He was kind and had delightful stories to tell too. Very knowledgeable and I highly recommend to anyone seeking professional, conscientious, hardworking and courteous service for their laptop/computer.
Alex was persistent in working with me to resolve a difficult performance problem on my Windows 10 PC. My old laptop now is faster than it has ever been.
Alex upgraded my computer from Win 8.1 to Win 10. My failed attempt at loading an update left my computer reset to 2013, the year I bought it. He restored the files, upgraded the operating system quickly and at a fair price. Highly recommend IndyComp for any computer service or help.
Alex did an amazing job diagnosing and fixing my computer at a very reasonable cost. Before taking my computer to Alex, I thought I could figure it out and subsequently spent hours on the phone with the manufacturers help desk - which was not really helpful at all. Alex not only figured out what was wrong and got it working, but also walked me through what was repaired. He then checked back with me a few days later to make sure everything was still working well. I highly recommend Indycomp if you have any kind of a computer issue.
Great experience! Brought my daughters laptop in as it wouldnt turn on. Very upfront with the process on how they worked and diagnosed an issue, and in less than 24 hours, repaired the power circuitry issue, ran all the outstanding updates, and optimized the performance of the computer. Really good to work with. When I have PC issues again, I know where to come!
My wifes laptop had an issue with the charging port coming loose. Being new to the area, we searched for a repair place and found Indycomp. Alex did a great job and had it fixed at a reasonable price the same day. He explained everything and performed an overall diagnostic test to ensure everything was working properly. We appreciate the excellent and prompt service.
Alex is very professional and nice. He fixed my PC in a short time and with reasonable cost.
Alex was great! So personable and talented. Fixed my computer with lightening speed- working perfectly. Also sped up my computer by helping streamline some operations. Showed me his work when I picked it up. He was incredibly kind- highly recommended!
Im very happy to have found a helpful and reliable PC repair in town. Alex has been very professional, knowledgeable and have the right skills to do the job. He will update you on every work he has done and will provide you the necessary information right before you leave the door! I definitely recommend this business to anyone.
Replaced screen fast and for a good price. Less than half of some quotes I got from competitors. Offered his other services for a good price as well but wasnt pushy like alot of people try to be in service jobs. Great deal
My mom had gone twice to another company to fix a key on my keyboard and on a whim she went to IndyComp and they fixed it in 5mns and didnt charge her she came home and was almost in tears at the kindness after the mess of trying to get it done! Thank you!!
We had an unresponsive PC, so we were glad to be able to take it in the same day. Alex identified the problem (motherboard) and called us with a very reasonable estimate for the repair. The job was completed several days before the promised date and he proposed adding a second RAM module for only $10. When we picked it up, he took the time to call Microsoft and get Windows reactivated, saving us a lot of time and hassle. Great price, prompt service, down-to-earth explanations, and the machine runs beautifully!
Alex was truly professional and has the right knowledge. He was very courteous and gave me detailed explanation of the problem as well as the repair cost break down. Dont waste your money with the amateurs like Geek Squad. Googled and found this place. He offers 5% discount for students.
Alex delivered exactly as promised both quickly and affordably. He alsoshared some very interesting and enjoyable travel experiences as well as how he recycles equipment for the benefit of numerous charitable organizations. I would highly recommend his services.
This is my go to place for the past 10 years - and went there again after my hard drive crashed (of course it was NOT backed up) and Alex saved the day. Not only did he get the files I wanted/needed he reconfigured the system with Windows 10, optimized the memory and did it all for a great price compared to buying a new computer. It worth doing it right the first time, so go to Indy Comp.
This was my second computer to have repaired here. Alex is very knowledgable, up front and transparent with his pricing, provided prompt service, and cleaned up my system so it is running much more efficiently than before the repair. Highly recommend.
How did I just find this amazing man?I took my laptop to my usual repair place, CPR Repair, only to be told they do not have a computer technician anymore. So i went over to Ifixit only to be told they wouldnt do it because I supplied the part, but after five minutes or searching I found IndyComp.What makes him sound out is the level of customer service and warmhearted conversation he has with customers and I simply asked for a touchpad replacement, with the replacement brought it by me. Not only did he have the new touchpad installed, he did it under 3 hours and made sure anything else in my laptop is working fine and smooth. I deeply recommend this man for his kindhearted nature, his computer experience, and the level of customer service you find with a mom and pop business.Big corporations should be paying this man to do motivational events because hes truly a gem.
Very friendly, honest, and quick service. I took my computer in to retrieve photos. He had it back to me within a few hours. Very happy and pleased with the service, trust, and cost of the work that was done. Will absolutely return for future computer issues.
I went in to get my computer fixed and he upgraded what needed to be replaced and improved my processor.
My desktop computer crashed. I took it to Indycomp and left it with Alex. He performed a complete system analysis and then replaced the operating system. I picked the system up the following morning...just as promised. Great service, good price. I wont use the big shops again. Take it to Alex and get great, honest service.
We brought my son’s gaming PC in to Alex because the power was cycling on/off. Alex diagnosed the problem in the power circuitry, repaired it, reinstalled the OS, and cleaned up the junk so it is working faster than it has in a long time. He was prompt with the repair and even called us after hours to keep us updated. All at a very competitive price.He even took the time to explain the repairs with my son so he can monitor it at home.We are very pleased and will bring our computers to him again.
I was in a bind, needing a laptop repaired on a Saturday before leaving on a trip on a Monday. Alex was so sympathetic and jumped on getting the laptop repaired before he closed at 3pm on Saturday. Thank you Alex! Cindy
I brought 2 laptops in after reading reviews online. Alex retrieved all the information i needed from 1 that was inoperable and got my other running as it should. He worked quickly and the service was definitely worth the money. Also very nice people. I would recommend indycomp to anyone in the area.
Good price. Great service. Fixed sooner than promised. Seemed very knowledgeable. Will gladly do business with IndyComp again!!
Alex and INDYCOMP are terrific! Capable, reasonably priced service, and very responsive. I would highly recommend INDYCOMP for computer service and repair.
Excellent job repairing laptop. Very informative and was able to discuss everything in great detail. Quick turnaround on repair. Highly recommend!
Great prompt service. I would recommend to others. If I have any computer ills in the future I will go back to Alex.
Alex fixed my printer problems in one hour. He was upfront about the costs and the possible scenarios depending on what he might find wrong. I was very pleased with his work.
My Dell laptop was very sick! It was slow in every way.... Totally non-functional. Im new to the Carmel area and didnt know where to get it fixed. I found IndyComp on Google Maps and read all of the reviews. Alex was able to see me the same day. It didnt take long for him to diagnose the problems and explain what needed to happen to restore function. He explained his process, policies and pricing. Everything was straightforward and fair. You and your computer will be in good hands at IndyComp!
Ive had several computer problems fixed by Alex at IndyComp over the past few years. I keep going back because Alex is professional, reasonably priced, and knows what he is doing. He has worked on my PCs, laptops, and Macs, I have always been satisfied. He even fixed my car radio! Great guy, great service, great results!
Straight forward honest and open. Willing to discuss and explain everything before you spend a penny. Will definitely do business with Alex again.
Alex was very detailed about troubleshooting my problem and explaining it. He told me where to buy another Motherboard and Processor since mine was no longer manufactured. Prices were very reasonable. Highly Recommended!
Alex did a fantastic job setting up my new computer and explaining Windows 10. Very courteous, professional and thorough. Rates are very reasonable and I would highly recommend.
Update 6/29/2020We have now gone back to Alex and IndyComp for multiple different computers with different issues. This is my go-to place for any computer fixes. He is professional, thorough, has reasonable prices that he makes very clear up front. He has fixed crashed hard drives (with excellent data recovery), broken batteries, and other issues with at least 4 different computers from our household. Seriously, this is the place to go if your computer (any brand) has an issue.2018I was looking for a new locally owned place to get computer work done and I was thrilled I found IndyComp. Alex is very friendly and easy to work with. I had a desktop that was a mess and he got it all cleaned up and updated and now it works like a dream. I also had an external drive that was not functioning and he helped get me directed to a couple options. It was really a great experience. The price was quoted up front before anything was done and is what I expected. No hidden costs. It was done quickly as well. Also, it is now a week or so later and as promised, Alex called to follow up and make sure everything was working. I will be a customer here for all my computer needs now.
When my 4 month old HP computer crashed I called Alex who was able to completely restore the corrupted SSD. I cant adequately describe my appreciation for Alexs exceptional work, professional manner, and the amount of time he spent asking me questions to thoroughly assess the problem. Alex is a genius in my book!!!!!
Alex is great! Honest and professional! He cleaned and repasted my laptop and even made it run faster than before! Highly recommend!
Great service and fair prices. Alex is a miracle worker. He gets things done.He has saved my rear more than once and provides an excellent value in service and price.
Great service! Alex was kind and extremely knowledgeable. He found a perfect solution to my computer issue and he is definitely my computer guy!
Alex responded quickly to diagnose the issue with my PC and gave me several options to solve the problem. Once the part came in and Alex was available he quickly installed, tested and had the PC working again
Turn around in 24 hours after motherboard was fried. Indycomp was able to recover entire hard drive. great communication and service.
I brought in my laptop PC with a failing hard drive. Alex quickly diagnosed the problem and recommended cost effective solutions for the repair. Indycomp was thorough and courteous. Highly recommend!
Alex does a great job! He is honest and fair priced. I highly recommend.
Alex quickly and accurately diagnosed my laptops power issue, quoted and delivered a fair price for the service and completed the task much sooner than expected. Im very glad to have found IndyComp!
Excellent customer service. Quickly repaired my laptop and also cleaned/updated softwares.
Alex did a fantastic job fixing my computer.Hes very knowledgeable and fair in his prices but most importantly hes honest as far as the work that needed to be done.I would highly recommend his services!!
So glad I called! Our business computer went down on a Friday, we were back up and running the following Monday like nothing happened. Professional service, no surprises.
I wish I could Indycomp 10 stars. Helped me quickly and made my computer work great! Also suggested what updates my computer needs.
Alex was great to work with and did a great job of fixing our MacBook Air. Very fair and honest company to work with.
IndyComp is the most prompt, knowledgeable computer shop Ive found in the Carmel, IN, area. Alex is an under-promise, over-deliver kind of guy, and as a business owner, I really appreciate the prompt and courteous service.
Alex did a great job fixing my printer
I took in 2 computers both were not working and he got it running and working great so far.
Outstanding service. Identified the problem right away and fixed it. Very happy.
Excellent service. Friendly and informative. Dropped off a PS3. A 4yr old son had somehow pulled the ribbon out of the optical drive resulting in a console that not longer read discs.. after calling around and finding most computer repair shops dont repair game consoles I take my ps3 to indycomp. Dropped it off at 1pm, picked it up at 230pm same day. Works great, havent had a problem since. Alex is awesome, would recommend him to anyone with an electronics issue.
Trouble updating Windows 10. Took my desktop in and had it back in great working order within 48 hours.
I have been going to IndyComp for almost 10 years, and I have always been thrilled with their service. I am a computer engineer, and so my repairs can sometimes be more involved than an average computer user. That said, I have never had a problem that Alex and Mike at IndyComp couldnt solve. I recommend them to anyone who comes to me with computer problems.In addition to fantastic repair work, IndyComp is also a great place to go if you are shopping for a used or new computer or computer peripheral. Whether you need a desktop, laptop, monitor, printer, or internal component, IndyComp will help you find the best fit for your needs at the lowest price. I buy parts and used computers from them regularly, and I have never been disappointed with any of their refurbished items.In short, if you have any computer needs at all, go to IndyComp! You wont be disappointed.
Alex provided me with lots of help and tons of information, I would definitely recommend him to anyone in need of computer help or repair! I had a problem with my laptops power supply not charging the laptop and so I took it to Alex and he figured out the problem. He told me exactly how it worked and how he was going to go about testing the cord to see if that was the problem. Discovered it was in fact the power supply and sold me a new one he had on hand. I found his shop on Google and went with him after seeing the good reviews on here and will be going back with any computer problems I have in the future! It was a little bit hard to find as I was looking for a sign up top and I drove past once but after checking maps and seeing I passed it I turned around and looked a little closer. That is the only minor problem I had with my experience! Thanks Alex
Not satisfied...
Dont let looks fool you. Alex was very upfront, and fixed my printer faster than I thought. He could have charged me more for labor, but did not. I will use him in the future, and definitely recommend him!