After contacting a number of international moving companies, I decided to request the services of Unipack Global Relocation. I found very useful the tool of online quote at the company´s web site as a first step. I received all the guidance and assistance that I needed during all the quote and moving processes. The operation itself was carried out smoothly, and I was also able to keep a close coordination with Unipack Global Relocation´s partner in Chile, as the receiving company. In both companies the staff was very friendly and professional. I felt in good hands during all the process, and I would definitively work with them again!

Michelle helped with our move to Spain. She made things very easy for us. Thank you again for taking care of our things.

It’s stressful to have to move overseas but the Unipack team made the process seamless. They were always very responsive and communicative. We would definitely use them again!!

They were hired to do a 3rd party broker of my international household shipment receipt on the east coast. When the container was offloaded they let it sit 5 days on the docks before checking on it then contacted me the next day for a piece of paperwork for customs which I provided that day. It was cleared for pick up 4 days later on the last free day before I started getting storage billing by the port. The next day they cant get a driver set up and are informed second hand the port will be closed for a week due to a potential hurricane. After that they never bothered to check port status through the port itself for the next week. They contacted me 7 days later with a 2k port storage fee for the 8 days with the claim the port was closed so they couldnt pick up, not their fault I could take it up with the shipping line. I knew the port hadnt been closed the week. The forecast for the hurricane had changed the day after they heard second hand the port was going to be closed. It was open for normal business for 6 out of the following 8 days. Posted clearly on the port web site. After I sent this information back the excuse changed to driver shortage, still not their fault. They demanded I make the 2k wire payment immediately. I took time off the following day to do it and notified them asking for the delivery date which was already almost 3 weeks past the planned date I had. They notify me it will be 9 days at the earliest and on a date I had notified them weeks before I would be on business travel. I ask if I am going to be billed additional storage and I get no response. They are now just refusing to be documented on email. I am seriously looking at filing a stolen property report to get my stuff back. This company just doesnt care because they can extort the money out of you for their lack of urgency in getting things done. Even my primary shipper that contracted then offered a small reimbursement for the storage fees even though it was in no way their fault and that is the difference in th line of company you want to trust with tour stuff and one you dont. If they had status checked the container earlier it would have been out of the port and delivered 10 days ago. Instead I have no idea when I will get it or how much more Ill be expected to pay.