Jared did a great job taking Care of me and my car. He was able to get me into a loaner so I would be able to take care of my business without missing a beat. Thank you
Amy was great! Our process probably took a bit longer than typical customers, due to our needs and having our kids with us. But Amy was so patient and was so kind during the entire process.
My Service Advisor Don Olsen was professional, courteous and Pleasure to work with.My best experience yet with a Service Tech at Wesleoh /Premier..I considering moving business to another Dealership. Dons number is my phone.ThanksDon
You know how crazy long a car buying process can be? Well it was long for sure but the best experience I could have asked for! Erik is the best salesman we could have asked for. He even offered to pay for dinner for us five. We of course didn’t take him up on it but wow! They were so kind! We love our new Tahoe! Super thankful for the experience. We have bought three cars this year. The last two experiences at other dealerships were terrible compared to this.Also our finance guy Ethan, was phenomenal. Such a nice guy and went as quick as he could.Thank you Chevrolet of Carlsbad!!!!!!
The service manager was very attentive and made sure my car was taking care of and I left a few hours after arriving.
I was very impressed with my salesperson Wendy. She worked tirelessly to get me the car and deal I wanted.. Im really happy with my Chevy Trail Blazer, Wendy also went over all thefeatures thoroughly so I left the lot with a full knowledge of the operation of my new car.
Good team, no pressure, put me in a Toyota that I love despite being a Chevy dealer. Fair trade in and a friendly finance experience. In the close, there we’re dealer fees that didn’t work for my situation and they made it work - that’s hard to come by the way the market is now!
I had a positive experience with Premier Chevrolet. I was looking into getting a used Bolt until they gave me a sweet deal on a brand new 22 Bolt EUV. Ramsey was very attentive and helpful, an all around great guy. He always found time to answering my dumb questions. I would absolutely refer my friends and family to Premier Chevrolet.
From my first phone call with Oscar in Service, to Steve in Parts and to Adrianna who was assigned to me for the actual service call - all were exemplary. Very friendly, very helpful and very competent. I look forward to working with any or all of them when I have future service needs.
We are very happy with our experience at Premier Chevrolet. Kevin, our sales rep, was honest and genuine. He cared about helping us get what we wanted for a price we felt good about.
Filipe was the best salesperson Ive worked with for a major purchase. He was helpful, knowledge, and informative without pressure. I live in AZ. I would be more than happy to come back to CA to make any future Car Purchase.
Just leased my 2021 Chevy Blazer this morning. Great great place. Francisco gave me exactly what I wanted. George the General Manager was super helpful and Maria took care of all my questions on my new car. No hassles at all. I’m super happy.
It was great. Dealt with the internet manager..he was understanding. I love my car. Just ordered the cargo mat.. cant wait to go camping
Everyone was so nice and I really appreciate that. They repaired my car in a timely manner and they also washed the car. I was impressed with your people and your service. Thank you very, very much.Terry Morgan
This is the best dealer in my opinion. I’ve been to all the dealerships on that strip. I received the best service and the best deal I could possibly get. I recommend you come here to purchase your next vehicle. Ask for David he really looks out for the costumer.
David and Selene helped me get the car I’ve been hoping to get in for the past few months! The process was easy! David was friendly, funny and showed me all the cool things/programs that were in the car. Selene helped me get an awesome deal and great financing on the car as well! This dealership has such positive energies and made this process so simple for me and now I’m in the car of my dreams! Thanks Premier Collision for employing two of the best people I could’ve asked to be available to help me!
Salesperson listened to what I was looking for. Found me the perfect vehicle. Finance was explained in detail. Fast and easy process. Experience was awesome
Very friendly and knowledgeable staff. Justin was excellent in answering any and all questions. He made the whole process very smooth and easy. This was my second time going here to lease a car. 10/10 would recommend to anyone!
Totally recommend this dealership! As a millennial I want to negotiate and coordinate everything online and have done so for my last 3 car leases with various dealerships. This one took the cake because I never even set foot in the dealership. Everything was finalized over phone and email (I got a great deal on a Bolt), I signed the paperwork electronically and a few hours later my new electric car was delivered to my house by a friendly chevy representative. Absolutely love the car and my overall signing experience. I worked with Eddie Lopez and look forward to working with him again on my next car.
Scheduled service appointment (oil change and tire rotation) went fine. No issues. Ron in service was quick and efficient. WiFi in waiting room was good.
I had a favorable experience from the associates that I worked with while buying my car from Premier Chevrolet of Carlsbad.
I want to give a HUGE shout out to the team of experts and management for helping my husband and I get our dream truck ! They worked diligently, thorough and fast to make sure everything was up to date and good to go before we drove her off the lot. Wendy, Fransisco and the financial advisor that helped us out were very kind and helpful throughout the process. If you are looking for fair pricing, individuals that will help you through the process no matter what situation you’re in this is the place to go ! They were very friendly, family oriented, and above all excellent at the job they do. Thank you Premier Chevrolet of Carlsbad, we’ll be returning customers for the many years to come.
This is our 3rd time buying a car from Carlsbad Chevrolet. We were very happy with the whole process. Felipe and the rest of the crew got us in and out in 1 hr. I would recommend them to deny of our friends.
Upon Amy arrival at Premier Chevrolet I was greeted by Kevin in Sales. Throughout the whole process Kevin was attentive and transparent. I was kind of indecisive on the color of vehicle and trim I wanted and Kevin helped me tremendously on acquire my new vehicle. Javier the financial guy helped me close the deal within an hour after selecting the vehicle since I had to make it back to San Diego. I had heard a lot about Premier from Yelp reviews and they def lived up their reputation.
My experience was great waiting for my truck. Services was good except for t he e truck wash. The top of cab and top of bed cover was terrible. It looked worse than before. My truck had a dusty layer on it and no major dirt. If you offer the service at least do a good job washing the vehicle. I could understand if the truck was really dirty. But other than that I would be really happy.
David Robles knowledge about the 2022 2500HD Silverado diesel has answered all of our questions pertaining to the truck. His ability to communicate with us as how an individual would wanted to be treated. Would recommend David to anyone if they are seeking for any Chevrolet vehicles. Thank you for the wonderful experience with Premier Chevrolet of Carlsbad.
Just coming on here to give an honest review of this dealership. One star is all they deserve and nothing more. If you’re looking around for a new car don’t waste your time here. I was in the market for buying a 2021 Chevrolet Equinox, after searching around my insurance agent had recommended a specific sales person here in Carlsbad. I made the decision to drive 45 minutes north to go look around the dealership, talk to the salesman and buy the car there at their location. At first the men were nice and inviting so I was liking it. Half way through they sent me to work with someone else while I was negotiating. It was my fault for getting there so late in the evening but we were sitting at the dealership until midnight which I thought was a little much. DURING the negotiation, I was promised to have leather seats installed and that I would hear from them within the first week of purchasing the car to get everything scheduled. Fast forward to now, I have YET to get an answer or call back from anyone to give me some kind of answer. I have spoken to people and they say they will give me a call back. They also said the due bill hasn’t been turned in yet. I had a terrible experience buying my first car so this time around I am NOT playing any games. I spoke to the general sales manager today and he said he’d give me a call back within the hour. If I don’t hear from them I WILL make the 45 minutes drive up there and I will NOT be happy.Absolutely will never come back to this dealership just because of their customer service. Just because they made a sale doesn’t mean they can forget about everything else!
Thank you So Much for all the hard work and help on getting our new family car!! Shout out to Ramzy, Maria, and Francisco for helping us out and for giving us the best deal ever not to mention being friendly and patient with us too in the whole process!!! Thank you again you all went above and beyond our expectations!!!
I had an amazing experience at Premier!!! Jacquelyn was so helpful throughout the whole process!! They gave us an amazing price that no other dealership in So Cal could come anywhere close to!! They had all the paperwork ready so we were in and out in under an hour!! Couldn’t be happier with my new Traverse!!
Came here to buy a used car for my son. Had done my research ahead of time and really just needed to take a test drive to confirm the car had no major issues, and was prepared to buy it, with cash. The woman who helped was very polite and friendly, nothing bad to say about her. But somehow this simple process ended up taking almost 3 hours. 2 other customers in the entire dealership and they had staff sitting around everywhere, doing nothing except chatting with each other. They need to take a lesson from Tesla, who know how to deliver cars to customers efficiently without wasting their time.8/29/2021 Update - Taking another star off this review, since I have now received an official notice from this dealer that my credit application has been rejected. I paid cash for this car and NEVER applied for credit. This level of incompetence is downright scary.
From the moment I booked my service schedule to the customer service and promptness in helping me register my oil change, Everyone was polite and professional. Service was done on time and as scheduled. Thank you Oscar who helped me and everyone in the service dept.
One star since Ive had no real issues with the service department. Within the sales team however, I was treated very poorly from day one by the sales manager Tony. After 20 years of doing business with the prior owners of this dealership and never any issues, I just had the worst customer satisfaction experience in my life purchasing anything, anywhere. And I bought their most expensive new Corvette they sell!!! I had to pull this sales mgr. along during the whole process. Like he didnt care at all about me as the customer and was bothered to sell me my car. He acted like he was doing me a favor. Unbelievable actually and he made comments that made me very uncomfortable. Not even a thank you for the business to me. Needless to say, I would not feel confident buying my next vehicle here. Corvette Concierge and the GM Executive team will be learning of my experience. And if anyone in an upper management capacity at Premier wants to call and discuss this with me you have my number.
Great customer service, Maria Cardenas was my sales manager, she did an amazing job at listening to my needs and helped me found the truck that was just right for me thank you so much Maria 😀
I drive a 2012 chevy volt. Got the dreaded rotor bearing issue where my car sounds like a buzz saw when running. Took it in and paid a PRETTY PENNY to have it fixed since it was out of warranty.6 months and a couple thousand miles later, the sound starts to come back, not as loud but its the same. After about a month of calling and leaving messages, I bring it back in because the repair is under warranty for a certain amount of mileage.They take a look and tell me they dont hear anything, but that I need to replace my front axles because the boots are torn (not related to the noise). I take it to another place to repair the axles (for a much lower price) and have the shop check the sound. According to them its the rotor bearing issue that was fixed.I take it BACK to the chevy dealership and tell them what the other shop told me, paperwork as well. And they take another look at it.They tell me afterwards they dont hear a thing and that its my regenerative braking that I hear.Ive been driving this car for 5+ years, so I know exactly what the regenerative braking sounds like.....After doing more research online, Ive read that if the rotor bearing isnt repaired properly the sound will return. Which is probably what happened here and maybe they just dont want to deal with it because its a lot of work.So when you see the invoice say We are committed to fixing it right the first time and to your complete satisfaction. Know that its complete BS....
I would like to thank everyone especially Alan Dowdy at the dealership and everyone that help me purchase my car this is my third time buying a car at the same dealership thank you so much you have always been wonderful to me very helpful every single time your dealership is one of a kind. I am always grateful to everyone. Kia premier and Chevy you guys are the best thank you Alan Dowdy thank you again from the bottom of my heart your now friend Liza. 😉
Always a pleasure, the customer service is great!! Don is awesome and communicates effectively with his clients. Love the friendly staff and will continue to come back for service.
Dennis was super helpful in choosing the right car for me! He was super informative and educational in the Bolt since this is my first all electric car. We agreed on the numbers and after I got out of work I just went in and out in less than an hour! Selene the finance manager was super nice and answered all my questions in the lease. Overall the best experience I’ve ever had while shopping for a car. Definitely recommend 10/10!! Thank you Dennis!!!! You guys rock!
Maria was very informative and helped us find the best car for us. She stayed with us as long as we needed to help us make the decision and even bought us a pizza for dinner since it went late. Highly recommend Maria for any sales needs
The service I received from Premier Chevy was excellent and extremely efficient. Staff was able to help me navigate the purchase of a 2021 Saburban Duramax Diesel from 420 miles away.
Relatively good place to pick up a vehicle.David helped me out with the process and was friendly. I believe I received fair value for my trade-in. Frankly, my car buying experience this go around revolves around saving fuel and money - so the vehicle of choice was average and on the older side. The only aspect I didn’t like was the lack of wiggle room on the price of the car. There was an additional five hundred dollar charge on the vehicle that had something to do with the security system which is not required but they wouldn’t sell the car to me without it. That seemed kinda shady - I also didn’t like the fact they wanted to run my credit again even though I walked in with a pre-approved check. It was explained they do it because I can always call and cancel the check before they contact the bank for the draft approval and I would have the car. But running my credit score makes absolutely zero sense using that as justification. I was adamant that didn’t happen.Other than that, they washed the car and filled it up for me and there wasn’t a whole lot of pressure to buy anything.
Micah, was great at helping to understand my needs making the purchase process transparent and clear. Thanks again.
My experience at Premier Chevy was amazing! Dennis was so knowledgeable about all of the Traverse models, packages & options. He showed us several different vehicles & helped us to find the right fit for our growing family & budget! He even gave his own personal testimony of what works best for him & his family so that we also could consider the same things before being locked in. We tried another dealership earlier in the day & the inventory, knowledge & expertise just wasn’t the same. Making the longer commute to Carlsbad from Clairemont was definitely worth it! There was no pressure or hassle like most car buying experiences & I truly appreciate that! Selene, in finance, was super quick & efficient with the paperwork & very friendly. All in all, this was a wonderful experience from start to finish! I’m very thankful that my good friend referred me to come to Tommy’s dealership, I won’t car shop anywhere else other than at Premier! Love my new Traverse! Thank you!!
This was one of the best car leasing experience for us. They were not very pushy in terms of selling and gave enough time for us to think. The finances where very explained properly before we signed any documents. Great customer service.
Summer Crespo is excellent!! She is direct, clear, pleasant and expedited the service on my Equinox! She makes it easy speezy!!Also - price on the oil change and tire rotation was good. Good space to wait in as well.
Air conditioning did not work inside showroom. I did notice it worked inside offices. Vehicle I was interested in had $8000 markup. When I checked online it had no markup. Customer service was overall good.
Ethan and his team is absolutely the best that I ever dealt with, they are professional, efficient, honest and respectful. We had went through everything on the phone, and they got all the documents ready when I arrived, all I need to do is sign and leave with my new Chevy Bolt. I love the car and specially the decent deal offered by Ethan. Thank you Ethan! Looking forward to doing business again with you guys!
Overall experience was great. The staff at Premier Chevrolet at Carlsbad is top notch. Thanks again.
Lisa from Premier Chevrolet of Carlsbad was very helpful very transparent from the start I was not the easiest customer to work with but she stayed with me stride for stride Im thankful for her and her team as well as the management. Big shout out to the service and parts department as well I had some parts come in separately for my truck they reached out to me immediately and help me set up an appointment to come back or have the items shipped thank you Matt.
What a great experience of buying our brand new Chevy traverse! Ramsey was very informative and kind. Highly recommend Chevy Carlsbad
They help me to get my z71, the dealer give me good services and very helpfully I recommend this place
Oscar the grouch from service is a A hole. New car got flat, rep said to bring it in its covered. I get there and Oscar proceeds to say they dont have a dunk tank...its a flat.. put a patch and lets move on but he wants to make it like its gonna cost 45$ for a patch... Rather get out of work since its late, worst service..hate this place
Fast and friendly service. 100% recommend! Will be coming here for all future purchases first. Thank you
Adriana went above and beyond to ensure that my vehicle received the care it needed. She was professional and I left fully satisfied. Her attitude and knowledge was a breath of fresh air.
I PURCHASED MY 2021 SILVERADO AT PREMIER CHEVROLET OF CARLSBAD I WAS VERY IMPRESSED BY MY SALESMAN FELIPE BOHNENBERGER I WALKED IN HE WAS WITH ANOTHER CUSTOMER AS I WAS WAITING TO BE HELPED HIS CUSTOMER WENT ON A TEST DRIVE AND ASKED ME IF I NEEDED ANYTHING HE WAS VERY COURTEOUS AND INFORMATIVE NOT PUSHY IN ANY WAY I EXPLAINED MY SITUATION AND WHAT I WAS LOOKING FOR HELPED ME AND THE OTHER CUSTOMER GOING BACK AND FORTH HE WORKED DILIGENTLY WITH HIS SALES MANAGER FOUND ME A GREAT PAYMENT PLAN I THANKED HIM AND LEFT TO THINK ABOUT IT I MADE UP MY MIND AND I RETURNED A FEW HOURS LATER AND PURCHASED MY NEW TRUCK I WOULD HIGHLY RECOMMEND MR FELIPE BOHNENBERGER AND PREMIER CHEVROLET TO ANYONE LOOKING FOR A NEW VEHICLE
Don in the Service dept treated me so wonderful and personable I highly recommend him to handle all your Chevrolet service needs amazing service ! Thank you Don I am a life time Chevy client and will stay that way in Carlsbad !!!
Alan and Selene were wonderful. We had a great experience and we love our new car!
Very easy, straight forward and no gimmicks or sales tactics, VERY refreshing and I wish that every car buying experience was like this.
A wonderful experience. The deal was great, the staff was wonderful, and they made the process incredibly easy.
Very pleasant experience. Everyone was extremely friendly and helpful. Kevin Camacho was very knowledgeable. I would highly recommend Premier Chevrolet if Carlsbad.
Smooth process. No pressure. Jacqui and Javier are great to deal with
Had a great experience at Premier Chevrolet in Carlsbad. Great sales team. Very informative and professional. One of the best car buying experiences of my life. I highly recommend them.
Eddie and Lisa both did an amazing job. Stacy the receptionist was also very friendly and helpful
They were all super nice and welcoming. They made process enjoyable and worked with us and were beyond fair. Would recommend to all to buy from premier chevrolet
Our service advisor was Tony and he was amazing. Not only was he attentive to our concerns but he was empathetic to how frustrating our situation was with the issue we were having with our vehicle. He made sure to document for the technician our exact concern and made sure to call us as soon as the technician found the concern and repaired the issue. Tony also had a driving service come pick us up from our home as soon as our vehicle was done and made sure that our vehicle had been washed and cleaned after the service work was done. I don’t believe I have ever had service like that before at this dealership and honestly almost gave up hope that their staff knew how to communicate with their customers but Tony has honestly changed mine and my wife’s mind about trying a different Chevy dealership. From now on when we want to book our vehicles for service we will always make sure to schedule our services with Tony. Thank you Tony!
Very friendly and willing to meet us halfway to get the car we wanted. Very accommodating to our needs, always offering us food, drinks, and customer service. 10/10 experience and will be going back
The experience went surprisingly well. Worked with Lisa who got us a smoking deal. The only complaint I have is that there were too many people buying and not enough Finance Managers. What should have been a 1 hour visit (since everything was done online) ended up taking nearly 5 hrs. It might have been worth it for the deal, but not for my patience. 😁
Don did a fantastic job, I’m so grateful for him. He solved an issue with my engine oil pressure light that others couldn’t figure out, he was very patient and understanding. He was determined to fix our car for us, and kept us updated the entire time. Thank you Don!!!
My GMC dealer took two days to even diagnose my air compressor problem. Did not fix it and told me they could not get me in for a week. They said in the mean one they would try to contact GMC to see if they could perhaps get this warranties. After a month of no phone call and sweltering heat I call my old dealer. YOU. And your people got me in the same day and had my car fixes by the next morning. Excellent work. Thank you so much
Erick, who is a salesman for Kia was so helpful in my search for a new vehicle. I had an existing lease with Kia and still have a couple years left on it but I wanted to get a more gas effective vehicle with more bells and whistles. Erick was very helpful and notified us we would also visit their sister dealership- Chevy. I consulted with Ramsey on their Chevy bolt EUV. He took us on a test drive and demonstrated/explained all of the awesome features it has. He then handed us back to Erick since he was our first contact (I thought that was awesome that he didn’t try to snag the sale) Erick helped us through the process of trading back in my Kia and getting the Chevy. They got the payments to where it was manageable for me. Overall marvelous experience from beginning to end! Definitely recommend these two!
Great experience with everything all the people and I love my new car
Even on a holiday with no appointment, I was taken care of and service was performed very fast.
Your online sales consultant Lisa Newby made us feel very welcome friendly personality easy to relate to very knowledgeable on your products
Ed was great and got me my 2022 Bolt EUV on a great lease as promised. No hassles. Call him.
Enrique was great!!! We got the car we wanted at a good price and he gave us a good trade-in. He was so friendly and helpful. Love our née (to us) car. Thanks Enrique!!
I would have to say that I did not feel that the staff I dealt with were very friendly. They were not rude but just seemed to be going through the motions.
I was in the car business for over 20 years and once I got out it was very hard finding a dealership that I could trust, give a great deal, and give great service. I am so glad that I found this dealership. Armando did a great job and took care of me. Thank you Armando. Also Ethan helped me out on the phone and he was very easy to deal with. Thank you Ethan. I even drove 6 hours to them to get my new 2021 Equinox. Definitely worth it. Thanks again.
Eric (salesman) was great! Also Oscar in service. Both good guys!!
Our sales agent Felipe Bohnenberger was wonderful! He was very patient and informative with us and we would highly recommend him to others. His knowledge about the car and help with the purchase convinced us that this was the way to go.
After months of looking at new cars, we finally decided on Premier Chevrolet of Carlsbad and we ordered a new 2021 Traverse Premier. Eric Torres was awesome in working with us on price, and once the vehicle was ordered, he gave us frequent updates to where it was in the process. Very patient with us as we flipped back and forth over models and colors and styles. He helped us with questions, that required him calling the factory reps, which helped us to make a final decision. Awesome service from the beginning to the end of this process.Just as a note: we did attempt to work with our local Chevy dealership, but they were not veryflexible on price. Since we wanted to order a premier model, and Premier Chevy had the largest inventory of Traverses (including premier and High Country models) it made sense to go to them, as the other dealership really only seemed to deal with the mid-tier models.If you want a Premier or High Country, save your time and just go straight to them, and ask for Eric Torres. He’ll definitely take care of you.
Eddie and Maria were exceptional. Very professional and have all the characteristics of A+ customer service.
Great experience with my purchase. David Robles helped throughout the whole process with excellent professionalism. I will definitely will come back and will recommend because of him.
I had a major engine issue occur on my way home from work on a Friday. I called to see if I could bring it in and I had the pleasure of speaking with Oscar. He provided me with First Class service from start to finish. My vehicle was in the shop for 7 days and received updates along the way from Oscar. I was even given a loaner car as everything was covered under the manufacturer warranty. Amazing Service, what a difference in this Chevrolet dealership from several years ago.
Best car buying experience ever! My husband and I live 2 hours away, but we saw the perfect used car for sale so we made the trip to see it in person. Jacqueline greeted us outside and pulled the car up. She was very soft spoken and sweet. The car was super clean and in great condition. We talked numbers and told her our bottom line out the door. She talked to her manager and two minutes later she came back and said they could do the price we were asking for! We didnt want to buy it on a whim so we took a few days to think about it. My husband called a few days later and it was still available so we bought it! We didnt want to make the 4 hour drive again (2 hours both ways) so they worked it out for the car to be delivered to our house and for us to sign the paperwork there! Everything went smoothly and we didnt have to leave our home. Jaqui constantly answered my text messages and questions with kindness and everyone from financing to the delivery guy of the vehicle were so helpful. They even threw in a few extras for us which really made the car perfect for us. Cant thank Chevrolet Premier enough for helping us purchase this new to us used car. Excited to drive my 2018 Chevy Equinox!
BUYER BE WARNED!!!I bought a used car from these guys. They had if for weeks so it could be ‘repaired’. We just moved to California so had no car & this was it. Ubered up from San Diego to at last collect it for $65 & when I arrived they realized they had forgotten to make keys for it & gave me 1 key that was broken, so couldn’t lock or unlock the car, key could only start engine, so car had to be left unlocked at all times in San Diego metro w/ no garage, parked on the street. I was assured to not worry, they would send someone ASAP to me to make keys in San Diego. Fast forward weeks & many unreturned phone calls I was stuck with a basically unusable car for weeks! I was then told they wouldn’t make keys in SD & I would need to drive the hour each way to have keys made & to arrive at 10 & I would be out in 30 minutes. Booked child care, my husband used Uber that morning as we only have the 1 car. Arrived, key guy not there. Waited hours in the showroom (not 30 minutes) drove 50 miles each way to get here, paid for childcare & to make it up to me they gave me a $20 Amazon voucher!!!! That doesn’t even cover 1 hour of childcare I paid for to be here!!!The worst. Still sitting here waiting, no keys, no car, missing a Dr appointment & the hours keep clocking on my $22 an hour babysitter.Thanks! Great customer service!
I was very fortunate to have a stumbled upon this dealership after finding a truck on a third party auto sales site. Please call and ask for Enrique if you’re looking for an honest salesman who will work tirelessly to ensure you have a flawless transaction. Enrique is genuinely a good human and will work for you, the buyer. Couldn’t be happier.
Josh was great! He was very knowledgeable about the cars! He was extremely friendly and not pushy at all! This was by far the best car buying experience we have ever had! All of the employees at Premier were friendly! Will definitely go back for next car!! I highly suggest this dealership if you want a no hassle experience! Josh was amazing, gave us space when we needed to talk, not like a “typical car salesman” Thank you for everything!
Friendly, courteous service team! Job done right the first time! Will def come back!
The Sales rep was very helpful and got me the truck i wanted worh the payments i needed.
Miguel was amazing. He and his crew did everything to make us feel welcome and part of the family. We ended up getting a Traverse and we love it. The finance manager was hilarious and a great guy. The the sales manager gave us a great price on our trade in. They didnt make us feel like we were taking a loss. I will shop here again. I recommend for everyone to shop here for their next vehicle.
I was so happy to have Wendy as a sales representative. She was super friendly, knew her car knowledge and really helped to get me the lowest price for my 2021 Trailblazer. Overall I had a relaxing and easy buying experience and hope to share my thoughts to everyone looking to buy a great vehicle in Carlsbad. Thank you!
It was a pleasure to do business with these folks. Smoothest car purchase Ive ever made. Everyone was courteous. Armando, our salesman, was very nice and very knowledgeable about all the Bolts technology. Id shop here again.
The salesperson was nice to work with, pricing is open and detailed when I ask. Only thing was dealer not willing to remove the $2499 protection package which is a total rip off. Saying they are selling at a lost and it is a way of making some money back. How about just not giving so much dealer discount and go away with the BS extras.
Mike, Maria & Selene were beyond kind and helpful with my Certified Pre-Owned purchase today! Would highly recommend Premier Chevrolet of Carlsbad to anyone looking to purchase a car!
Mike Dufour is the best person at the dealership. We have never met a person like him before. His knowledge, quick response, kindness, humor, handsome and more! He is increasing the value of GM. GM dealer should give him more commission.Thank you, Mike!
Amazing! Everyone was so kind, the work was efficient. They charged me $0, because my car was under warranty.
Great service! Felipe was very knowledgeable and went above and beyond to help us get the car and price we wanted.
I have bought many vehicles in my life time, but I can not ever remember having the GREAT service and response from anyone as I did from Lisa Newby! She is a huge asset to Premier Chevrolet! Thank You Lisa.Since posting this, I have received the worst service ever trying to cancel my extended warranty. I traded the truck and need to cancel the warranty. To date, 5 or 6 phone calls, no returned calls and many many text messages but still no service. I WILL NEVER Deal with them again - 1 star
Very happy with buying process. Maria was great!
Adriana is an excellent service advisor. She has great customer service. She has great attitude she is very professional.
My experience at Premier Chevrolet was very good. Maria was very helpful and encouraging about the 2021 Colorado. I really like my new truck. Thank you very much for making it happen.