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High Peak Tent Rentals, LLC
8 Mooredale Rd Ste B, Carlisle, PA 17015, United States
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High Peak Tent Rentals, LLC

Comments
Ja
Review №1

Rented tent, chairs and tables for wedding from High Peak... Very professional and helpful with tent sizes and table layouts to maximize space for my special event... Installation crew was very helpful and took extra care with lawn while assembly and disassembly was preformed... Would definitely recommend and use again for any event in the future... Thank you for making this special occasion stress free for my beautiful bride and me...

Sc
Review №2

Sarah was great putting together everything we needed for my daughters wedding. We price shopped a number of places and everybody was about the same. Hands down High Peak had amazing customer service!

Bi
Review №3

High Peak Tent Rentals was a pleasure to work with from start to finish. Sarah listened to what we wanted for our big day and walked us through everything. She helped us think of things we might need that we didnt think of. The crew who sets up/tears down were super friendly and hard workers. Thank you high Peak for making our special day even more special!

Er
Review №4

We used the chairs, and tables from High Peak for our country wedding! We had great service, and quick service when getting the budget planned! No issues- and had a beautiful wedding! Prices are set well, and would recommend!

Da
Review №5

Great product selection, very prompt and courteous employees. In my opinion the best option for your rental needs in the area.

Ka
Review №6

Great

Ch
Review №7

Great, new tent, tables & chairs. Couldnt have been any better. I think the tent got more compliments than the bride. Great Job Todd!!!!

St
Review №8

I would never recommend this place to anyone! Id give it zero stars if I could.I contacted high peak on March 6th for my wedding on June 2nd, which was very laid back and just at my house. I emailed them and explained that I work crazy hours sometimes, so email is more effective than phone tag. We just wanted to rent a tent, some tables, and chairs. Sarah got back to me almost immediately with a quote and suggested a visit to our house to work out logistics. I gave Sarah my availability and was told she would look into it and get back to me. That was on March 19th. I heard nothing back from Sarah until May 4th, when I got an email asking if I still wanted a site visit. My RSVP deadline was May 5th, so I waited until I had my final head count and emailed her back with the numbers of tables and chairs we needed. She provided me with an updated quote and told me she did not have a phone number or a signed contract from me. Neither of which I was asked for in the month and a half I was waiting for a site visit. I explained to Sarah that I could get her a contract and deposit at any point, I just needed some better communication and for her to tell me what she needed from me. She appologized and sent me a new quote and the lease agreement and asked me to sign it and return it with payment. I sent my fiance with a check and he returned home with a reciept. Today, 7 days before my wedding I recieved a phone call from Sarah that High Peak could not provide me with a tent, tables, and chairs because I missed the deadline, which I was ever informed of, and they had no availability. We were told to come and pick up our check.When we got to High Peak and inquired about the deadline, we were told that there is an event in Carlisle the day of our wedding and that they didnt know how many tents they would need until last weekend, when our tent should have been reserved since March 6th. The entire time we were there, one of the guys was trying to work things out and make it work for us. He completely apologized while Sarah sat there, silent. The only time she spoke up was to tell us that we didnt have any communication because we didnt give her a phone number even though she had been emailing me for weeks. Somehow this was all MY fault. Before leaving, we come to realize that the check we provided them had already been cashed. The check was cashed before anyone checked availibity. The whole situation is very unprofessional and inconsiderate on their part .Luckily, we had already spoke with a tent rental place down the street who was going to get us taken care of. He will be visiting our house TODAY AFTER HOURS and making sure our wedding isnt a complete disaster due to Sarah. This company knew exactly who we were talking about when we said we had been screwed over last minute and was not surprised. He has clearly fixed mistakes for High Peak in the past!

Ch
Review №9

Todd gives you amazing service.

Information
20 Photos
9 Comments
4.6 Rating
  • Address:8 Mooredale Rd Ste B, Carlisle, PA 17015, United States
  • Site:http://highpeaktentrentals.com/?utm_source=gmb_high_peak&utm_medium=listing
  • Phone:+1 717-258-8006
Categories
  • Party equipment rental service
  • Event management company
  • Tent rental service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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