Custodian was very friendly and helpful. For a laundromat its very clean. The washers and dryers, do a good job. Speed Queen washers I think.
I go here every week to do my laundry. It’s always clean and no coins are needed. Everything is done with their wash card. Just pay 3 dollars upfront for that and then reload as needed.
This place served its purpose... and it was clean! ... They had quite a few washers and dryers with out of service signs on them. I didnt like the whole you have to purchase a card for 3 dollars ... then load it with the exact amount you need for your wash and dry.... any extra money you dont use has to stay on that card as credit and can only be used in their machines. If you do guess right and use all you money you can sell back the card and get your $3 back. Just seemed like extra work doing the whole card thing versus the old fashion quarters in the machine... but I guess its better for business. The attendant answered my questions and helped me with the card. She spent most of her time cleaning and mopping.
I love this place. Cashless. All laundry is by card. Once u purchase a card for $3 u can load money on to it to do ur wash and dry
This place, only works with their cards, you cant take your change or money anymore to put on their equipmentI wasted my detergent because they run out of their cards to sell youRidiculous!
This is my regular.place for laundry. Clean.place, friendly and respectful staff. Open till late!!!
It is very clean!There was a woman (that works here) that helped me get my money card figured out (no more quarters!) - she was very pleasant and helpful!!There are quite a few washers & Dryers that are out of service, you have to be very mindful if when your laundry is done! Everyone there was was courteous!!!
I dont think its good to arrive at 8.10 in the morning and all the low-priced washing machines are occupied by the laundry staff, I think they should not use all of them because there are also a few out of service many months ago. In addition to the poor service of one of the employees who is very rude and lack of professionalism.
Thia is one of my go tos when i need to get my big comforters washed. They have a couple of machines that is equivalent of doing eight loads in one wash which is just unbelievable so I can do all my comforters in one wash which is great
Great customer service! Clean and they do a great job!
Very poor service I thought New York was bad if you cant handle the job get another occupation
My first time there, had a wonderful experience . clean place, friendly staff. Laurie H. was great, explained everything, was very friendly . Told me the price to clean two quilts and I could pick them up in tree hours, amazing. picked them up three hours later and they were perfect. Laurie should get a raise. Will not go anywhere else, Thanks
Washers work great but the dryer left my comforter with big black marks on it. Inspected the dryer before I put it in and it looked clean. Almost looks like the belt of the dryer rubbed on it and made horrible black marks all over it. The comforter is now ruined.
Its is very clean,,, I like doing my laundry there,,and the ladys or nice.
Came here to wash my sleeping bag and Angelica was super nice and courteous. Helped me get setup on their card system and explained everything thoroughly. When she wasnt helping someone, she was racing around the place working. The inside was clean and proper. Will come back here again when I need it.
Good service.very clean
Helpful staff. Clean and organized.
This laundry mat is cheap, quick, quiet & clean. The staff was nice and knowledgeable to Newcomers.
Ive been going there off and on since 2017. They have lots of dryers and lots of front loading washers from double loads all the way up to giant size washers that you can wash blankets and comforters in. They keep the place well kept and cleaned.
Carrie is thumbs up
Numerous machines with out of service signs. Lavatory needs cleaning and upgrade. Unfriendly employees. Dont have courtesy to say hello, good morning, have a nice day. Businesses shouldnt be a hit or miss.
Clean, staffed, good variety of machines. Nice place to chill while you watch your blankets go round and round. Card system is pretty slick too. TVs & Vending Machines and a bar next door.
Excellent place to wash your clothes.exellent customer service.the lady was very help full.atention to detail.overall excellent place.
Very clean and the staff was very helpful.
Great staff! Helpful friendly! CLEANEST LAUNDRY MAT I HAVE EVER BEEN TO!!
Drop anything you want off pick it up tomorrow and they have extended hours theyre open till 10
Very clean but because of lack of directions on dryers, clothes never get dry. Secret code gives longer drying time. Because I didn’t know code, I lost $10 on dryers. It would be fair to have written instructions
Cape Coral Laundromat has my highest recommendation. I have experienced the same high-quality service from both Amber and Heather on each visit. The facility is the cleanest, tidiest, as well as the freshest and pleasant smelling laundromats I have ever encountered. Although it is not located close to my residence, and there is actually a laundromat minuets from my home, I will continue to utilize the Cape Coral Laundromat at 111 Del Prado exclusively for as long as I need the machines. Thank you for providing a perfect laundry solution.
Good selection of washer and driers. Very clean. Conveniently located next to shops. So if you forget something or need something is just a short walk away. Or just to enjoy a little shopping while you wait.
No air con in building. Appliances dirty. Bathroom needs a LOT of work. Only rating a 2 because they had hand soap in bathroom. Very disappointing...won’t be coming back.
First experience with this laundromat to just dry was told as soon as i walked in that they were closing in 40min this took place at about 7:15 and the sign and on google says they closed at 8:00pm, another lady intervened and said no you only have 30mins max that she had to go, second time at this place as soon as i walked in at 6:40 was greeted with what do you need, i told her just need to dry some things was told no because she needed to leave in 20 min, so I reply can dry for those 20 min my kid has no Clothes to wear for tomorrow to go to school, she replies again no i have to go to my other job and i am leaving i have to be there by 7:00 in a very rude attitude, again they close at 8:00! NOT ever going there again, when some ask me would not recommend at all, and will recommend the place on 41 and Pondella, very nice and are open the hours that are posted with very nice lady behind counter,. Also will be contacting owner to give him my experience!!!
I love the laundromat but the people who work here are not friendly at all. The first time I came I just got starred at by the attendant as if I wasnt supposed to be there or something. Not very helpful. Other than that the place is clean and in a great location.
Helpful and friendly staff! I havent done my laundry in a laundromat in a very very long time period everything is changed. But I wasnt afraid to ask how to use the machine and how to put money on the machine cards. They are very helpful.
Horrible dont ever go there. Owner very rude
Very clean and the attendants are cool.Plenty of different size washers and the dryers work very good.The washers are a bit pricey but worth it. Clothes come clean and the washers are always clean.
I recently moved to Fort Myers and made the drive!This laundromat is always spotless. Attendant is friendly. I did my own laundry but if you are looking for someone to wash and fold - This gal has it goin on!!Highly recommend!
Visiting Cape Coral I needed a laundromat. It looked clean and had an attendant. The laundromat might be okay, but you need a “prepaid card” to use the machines.So, the attendant tells me the card costs $3....just for the card! And here’s the rub, they won’t buy it back from you unless it has a zero balance. So if I pay $3 for the card, it costs me $16 to do my laundry, I FORFEIT $7 dollars! That’s 43% of what it cost to do my laundry that I just threw away! You can only put increments of $5 on the card.I’m from out of town, I’m not using this place every week.HUGE RIPOFF!! I wonder how many thousands of dollars they collect every year in unused prepay and the $3 for the card! It would be different if you could just ad a dollar or two if you needed extra dry time.RIPOFF CITY LAUNDROMAT!!
The employer was rude
Lov this place! Clean, smells great! Hard working staff! Amber is amazing! She has been the reg. attendant when we visit. Highly recommend!
Clean place and nice
Very clean, plenty of different size washers and dryers. The girl Amber was very helpful and pleasant, hadnt used a laundromat in many years she walked me thru everything she definitely is an asset to your company...would recommend this establishment...
That lady in the front was SOOO RUDE she is HATE LATIN PEOPLE TWO TIMES I COME AND SHE THERE SHE ALWAYS SAY NO MORE WASH EVEN THOUGH IT FIVE O CLOCK!!! I asked her for the owners number and she just put her pretty little heads phone in her ears but don’t worry she will lose her job she was rude and kicked my mom and grandma out she said there was no more wash but when a WHITE LADY WALKS IN she let her wash!!! I’ll be back there to make sure she does lose her job and I want the owner to know ! Unbelievable.
Not a bad place
Quick, efficient and straight to the point. Brought my clothes in for their wash and fold services. Had no issues. Done same day. Exactly what I needed.
Helpful staff. Machines worked. Clean & non-sketchy environment. Would do laundering business here again.
I finally found the right place to do laundry. Clean establishment, friendly associate, masks worn, and distance when allowed.Thank you to all of the team members who make this possible.
Store sign says it opens at 8am on Saturday’s.I’m still in the parking lot and it is now 9:38am. Doors are still locked. Tried calling the store and no answer. How are you going to have 2 signs on your building with your store hours and your doors are still locked!
I come here every week for drop off services. Very clean, quick and organized. The staff is extremely friendly, most of them know me at this point. But there is one lady there; shorter women with brown hair who ALWAYS has an attitude with me. I was in a car accident and lost my ticket, I tried to explain it to her and she rolled her eyes at me & shrugged me off. Another person who worked there knew exactly who I was and helped me immediately. But other than her I am extremely satisfied.
Washed my clothes and they smelt, I used proper soaps etc. Low end machines. Didnt wash or clean anything. Wont go back there.
Never open and no one never answers the phone when you call to see if they are open. First laundrymat Ive used with bankers hours! Owner should sale it to someone who can operate it the right way!Its always clean because they are hardly open!
I have no idea what is going on with this place some days is open and then closed for a week then its open again at for one day and then closed again really?
Very clean and organized. Staff is great...helpful and friendly. Good place!
Great 1st time experience. Just moved here. Clean facility. Locals were friendly. The staff, Yvette, was very helpful. Nice. I definitely recommend.
Very clean and friendly helpful staff. Machines work well.
Laundromat was clean and machines worked well. The staff was outstanding. I was clueless about using the card, but she took the time to help me out. I also saw her helping others with the machines and even helped a patron with the soda vending machine.
The machines never get the lint emptied out where it gets caught between the door and the rubber.....its gross, I found bugs in the washers....my clothes never come out smelling fresh and I use extra soap because of the UN cleanliness, its too bad because the people are nice and its quiet and conveniently located...I just cant handle the nastiness, thats the reason people come....to get their clothes clean.....if they cleaned and kept it wiped out...etc I would recommend this place, until then.
I have been coming here for years now. The machines are clean and there are a lot of them. They finally got wifi about a year or 2 ago so it makes it better. Staff is helpful and polite.
Most machines are down, and you need to purchase a $3 access card and then add funds on top of that to use a machine. (Which is VERY USLESS if you only come to here when your machine at home is down or are just in the area) They say you get the $3 back for your card but only if the card balance is zero and not to mention the prices are higher than the other laundromats in the city for washing and laundry drop off. Maybe going to a cash system would help bring/keep more customers!
Worst laundromat Ive EVER been too. Ive never had to pay an extra $1.25 a load for changing the cycle(hot water) & theres no signs telling you about this. The only way I knew it happened was the balance left on the card you have to get to use the machines, which most arent working. The attendant was a jerkoff about it too when i said something about it.Go to High Tech near Tj Max, its only 1.2 miles from this dump.
Joke of a laundromat...I wasted my lunch hour going here two days in a row just to have them refuse to take laundry for wash and fold. The excuses were varied; understaffed... too late to drop off (at 1pm both days)... can’t keep laundry overnight (what?). The reality is the manager/owner wasn’t there both times and the hourly employee doesn’t want to wash the clothes... unfortunate being that it’s part of their business. Overall I would recommend this place to anyone not at all interested in having their clothes washed. I’ll never go here again and neither should you.
Place was great the did am awesome job on cleanimg a comforter for me. The prices ypu couldnt beat would deff recomend them amd use again in future if needed something done for me.
Very clean, lol, well it is a laundry. Very sexy women in there. Also a bar right next door. Cant beat it!!! Plus your clothes are clean.:-)
I went just yesterday and used the machine to reload my card as usual but it said my card wasn’t updated the $15 so I told the lady at the cashier and she said it was never charged so charged me an additional $15 and now I can’t be refunded because they can’t be “sure” yet I have both receipts and my bank statement with both charges.
This place stinks. The kid owners close the laundromat at whim. They dont follow the hours. They didnt build it up themselves, they inherited it. It wont be too long before they drive it into the ground.
Website said open, front window said open, locked door said closed. 🤔
All machines worked fine and sometimes you get a free wash or dry.
I really liked there were a lot of machines available to use..the attendant was very nice and helpful...you have to purchase a 3.00 card to put money onto.,but you get it back you.very cleandonryou are
Today I felt discriminated by the employee who attends the loundry. The loundry closes at 8:00 p.m and arrives at 10:00 p.m at 6:00 p.m. It is a lack of respect to the Latino clients who worked until 5:00 pm and we are going to wash by necessity ... not because we want to arrive two hours before the local closes ..
For short money the guy folded my clothes better than I do
Clean and quiet, AC, Wifi, needs more seating but grade A laundromat either way.
Never had a problem here, tried many and this one is very good, and Im picky! Recommend by a local....
Super clean place, plenty of machines and awesome attendant working. Amber is there to help before you even ask!
Have always been treated with the best of service.Very helpfull if you dont know what your doing.and keep facility very clean & machines.
Cleanest laundromat in town
Very clean, well managed & staff is efficient, present, friendly & helpful.
Very clean place..dryers fast
Nice clean laundromart,lots of newish machines regular and triple loaders..dryers are fast $.25 cents for every 5 min small machines are $2.75 for a regular load,$3.75 for heavy duty large loads...The only thing thats a bit confusing is they use a card system...you buy a card for $3 from a venting machine(its refundable anytime) then you load money on the card,(cash or credit/debit) then you use the card to start and use any of the washers and dryers..like I said it sounds confusing but its accually a great system..no loading tons of quarters no change machines to deal with..but they do have a bill changer Machine in there for the snacks and beverage vending machines...its a good laundromart machines are fast...I washed and dried 1 big load for $5 bucks in one hour ...plus the $3 deposit on the machine card...I loaded $20 bucks on it,and still have $15 left to go back at least 2 or 3 more times..Im single so I dont have alot of cloths to wash weekly...very simple once you have the new system down
I drive all the way from Fort Myers to do my laundry just for them to tell me that they are closing. Mind you its only 430. And now theyre saying that they close at 6 when I looked on Google and it says they close at 8. How ridiculous. And then theyve just posted on their Google updated information about the time that they close at 8 Im never coming back here ever again
Clean. Machines work well. Great attendant.
Ughhh after a hurricane without power
The lady working there was not helpful at all, she seems in a hurry to clean all the machines. When she came to help she told me that at 6:30 P.M all the machines lock them self. So I left from the place for sure I will never go there again. If the machine lock at 6:30P.M they should change the closing time. The place was clean, but bad customer service.
The attendant that works there is awesome but the manager is terrible speaking and dealing with customers (specially Latin people, not so much to the rest)
Sign says open till 4 for preparation for Thanksgiving holiday . Closed right now..
Clean very nice people!
Clean place.prices high
Its clean there and someones always working when open.
No good customer service there was no one to help
You get there an hour and 45 minutes before they close and youre told the washers are already shut down
They should change the workers especially the chubby one, she did not want to wash my clothes and I think its her job thats why she charges
The place is not bad easy to use washers are OK but the attendant people are rude they sit there and stare at you from the office laughing like they are talking about you then its like they stare at you the whole time you are there its uncomfortable and when you try to ask them something they ignore you
Update the hours on here
Very clean place to wash and dry clothes!
Most of the machines didnt work dryers didnt even dry. $25.00 to wash 4 loads and they were still when I got home .
Its an average laundromat...
Ok
Nice and friendly
Hassle
My favorite place to wash my clothes, very good hygiene, air conditioning, snack machines while you wash, you can watch different TV channels, good treatment from the employee, they offer other types of services