Diagnosed my laptop and got it back to me in a timely manner as promised. Knowledgeable and able to explain the details adequately.
Alex and his team are the absolute best. He went way above and beyond to recover data that I thought was lost forever. They are professional, friendly, knowledgeable and patient. He kept me informed as I went through a very difficult couple of weeks and I cannot recommend them highly enough. If you need service, do yourself a favor and go to Creative Computer Solutions, you will be very happy that you did.
My first visit with Alex we sat down and he asked what I needed in a computer. He listened didn’t try to oversell. I like the care you get. If you have a question they listen and help. Great customer service from all in the shop. I would highly recommend Alex and crew.
I have an antiquated DELL PC that had numerous issues that affected my ability to enjoy the use of the machine. I was also unable to send emails due to a problem that I created but was unable to fix. I opted for an at-home repair and was visited by Alex. He resolved all of my issues and also modified my laptop to allow ease of use and synchronicity with my PC and iPhone. I was pleased with the cost/benefit and I would not hesitate to call on Creative Computer Solutions in the future nor hesitate to refer friends and family.
I highly recommend Creative computer solutions.Alex was a great help and got me in and out within 30 mins. Very knowledgeable and professional!
I have gone to creative computer solutions for many years now. They service not only mine, but my familys computers. Alex has always been great to work with. Working from home with my computer if I am having issues it is critical that I get it back promptly. Even during the dead of season their time needed to fix any technical issues I have had, has been very minimal. Ill be a client of theirs for as long as I need a computer for work.
Great service! Knowledgeable staff and fair in every way. Will certainly use them again in the future.
Ive always have had great service in a timely manner. Good feedback and information to help me protect my computer. I dont have any negative responses. Thanks to Alex and his team
Great experience!Professional, courteous and knowledgeable. Explained everything I needed to know! Very quick turnaround also.Will definitely return!
Creative Computer Solutions are great .The customer service is very professional and they care about there work. Having my computer working 100% and the virus protection they offer is the best. I will always recommend them.
Creative Computer Solutions is the Best for computer repair. Alex is tremendous at what he does. Not only is he knowledgeable he is personable. Its always a pleasure speaking with him.
These guys are the best, hands down!! I wont let anyone else work on my computer. Ive been a customer for years! They always answer my dumb computer questions. They explain everything until I understand. Cant say enough!!😀
I’ve been here several times and they always are courteous, friendly and most importantly get the job done. My laptop was beyond repair. The staff kept me up to date on the progress and were able to get all the information off of my damaged laptop and on to my new laptop quickly. Thank you!
I am in my mid 70s & not computer savvy at all. I went to Creative Computer Solutions with a messed up laptop, & Alex met me. He told me it had a virus & fixed it right then & there for me. Also, my desktop had completely died (was 10 years old!). He was gracious enough to tell me what to look for in a new computer because I certainly dont know. Promised my transfer to the new computer would be done, & it was on the date he told us. Nothing but praises for this place! Weve been disappointed with others here in Cape Coral, but were spreading the word to family & friends about Creative Computer Solutions, & Alex!
Went in to ask for a printer cable. Was given a brand new one, it cost me a high-five. Thank you guys, VERY cool👍
Great business. Respectfully young men to WORK with u. In teaching u about ur computer
Very professional answered all my questions And I would definitely recommend them So far so good and I feel confident if anything they will take care of it.
I have used their services for 4 years now and always have been impressed and satisfied with the results. Creative Computer Solutions is a team of dedicated and knowledgeable people that you can trust to resolve your computer problems.
Alex and his staff are very knowledgeable and freely gave guidance in the purchase of a new home computer. They moved all my information to the new computer without the least problem or delay. I highly recommend them!
Professional and honest. They helped me over the phone for no charge days before Christmas even though they are extremely busy. Gave me great advice and told me what needed to be done to fix my pc. Diagnostic was totally free so you could fix it urself for no charge. I bought a component at their store for a good price also, which was great as third parties are marking everything up 2x the value right now. I will go there for any future needs 100%.
You guys are great!!!! Appreciate all the advice and will be doing more business with you in the future. Highly recommended. Professional and helpful in every sense of the word. Thanks again from a very appreciative customer!!!
You need only to go to one Computer Repair Store. Creative Computer Services are without a doubt the most professional, kind Computer Repair Store I have ever been to. I am a Loyal Customer for more than three years and not once, have I ever had a problem. Shea, Alex, and Excellent Computer Problem Solver Matt, are like Family. If you have any computer problems, do not hesitate to go to them. You don’t need an appointment and they’ll take care of you promptly.Danny K .....
You guys always take good care of us. Thank you for your knowledge and expertise. 😘😘👏🏻👏🏻
I have been using Creative Computer Solutions for four years now for all of my computer hardware needs. They have been consistent in providing professional, caring and quality services you can trust. If you do not know where to take your computer for repair or service, I highly recommend this business. The EZEZBusinessNetwork.com
I work from home and use my computer daily. My charger cord went bad and I needed a new one. I didnt have time to order one online because I needed a charger cord TODAY. Creative Computer Solutions didnt have the one I needed in stock, so they gave me the one they use at the store discounted. This was great! They saved the day! Thanks guys! : )
The team at creative computer solutions did a great job converting almost 2000 slides to a digital format. They were quite easy to deal with and the price was extremely reasonable compared to other places I saw that provided the same services. Thank you so much for your great job.
Excellent service! Very responsive! And takes time to make sure you understand whats been done!
Very knowledgeable techs. They will answer any question and are willing to educate you if necessary. They have helped me out numerous times. Always helpful and friendly.
Brought in my high end build for checkout because thermals were becoming too variable. I asked for them to fix some fans and reapply thermal paste. They did that and more and now she’s running better then ever. I’ll be back and would recommend them for even the toughest of computer hardware task.
Friendly Employees, Good Anti-Virus, and they are currently doing a custom gaming pc for me. My first pick for any computer repair shop.
Alex and Matt were great to work with. Explained everything that was going on with my computer and what needed to be done to repair it. Prices are reasonable and customer service is excellent. So happy to have found them and will recommend to anyone needing computer services!
Mike and Alex are both extremely knowledgeable and professional. They were patient in answering questions. I highly recommend them.
I recently purchased a brand new gaming computer. It started to give me some problems took to Alex and got the problem fixed. Quick and fast very professional. And know what they are doing.
Wow wow and wow. Alex and Mike so helpful. Best prices ever for getting computer problem solved. Would recommend to anyone looking for computer repairs!
This team was kind and understanding. I’ve used their services multiple times. I will recommend them to anyone.
Alex was extremely helpfull in answering some of my computer questions.
Rescued all data off a dead computer onto a new and better one in a timely manner. very professional, no b.s. and straight talk concerning my problem computer and its replacement. Loaded and checked hard to install programs for me. would highly recommend
Alex was knowledgeable, professional and incredibly diligent when dealing with my MacBook issue. He was fast and completely transparent. I would recommend Creative Computer Solutions to anyone. Awesome experience.
Excellent, friendly, and responsive service. This was my first visit to Creative Computer Solutions with a computer problem. They did a great job analyzing and fixing the problem. I’m glad I chose them.
This is the second time I have used Creative Computer Solutions for two computers I own. I am very pleased with their service. The staff is terrific! They take the time to explain any questions asked, and what and why they fixed what they did on the computer. They were able to save my hard drive on the first computer and take out all viruses and increase the internet speed on the second computer. Very professional. They deserve more than five stars. Dont hesitate to call them.
I highly recommend Creative Computer Solutions. I had an older laptop and forgot the Windows login. Shea and his staff were able to get in, reset the information and replace some parts that were bad. The laptop is good as new and for a very affordable price. Thanks Guys, much appreciated!
If you are having any issues with your computer or just need some good advice in purchasing a new computer (possibly even building one) this is the place to go! They always take care of me and in my field of work, my computer is my means of income. They have my best interest and know the importance of what I do and my limitations on time. They have always done anything possible to turn my laptop back over to me in more then one occasion. I cannot thank them enough for their kind and professionalism!
I had an older tower that I wanted fixed, but they suggested a new refurbished one as my software was mostly 1st generation Windows 7. So glad I listened as the new unit is much faster and has Windows 10. Thanks.
They are funny guys and always do and have always done a great job
I always have a great experience when needing repairs on my computers. They answer all my question thoroughly and educate me on what can or can’t be done to extend the life of my computers. They are professional and great to work with!
Alex was extremely knowledgeable, good natured and unfailingly kind. Matt was helpful, accommodating and very personable. I cannot recommend the store, services or staff more.
Very professional and customer focus. Appreciate your support. Paul
Why would I go anywhere else? Courteous. Thorough in solving problem. Quick turnaround time.
Quick, accurate service. No scams or upswell. They rock!
These guys are TERRIFIC. Very knowledgeable, their repairs are always reliable. They are excellent at explaining technical problems to anyone - tech savy or not and are extremely patient. They do not overcharge, offer a one year maintenance program that is a deal and a half and are completely honest. Use them. You wont regret it.
The employees at this business are extremely friendly and helpful. They provided excellent and speedy service to repair my laptop. I was very pleased with the outcome and the price for my repair. Definitely recommend this business!
Listen dont go anywhere else. These guys are seriously good they havent even finished building my computer and I will give them 5 stars. DO NOT GO ELSE WHERE!
They really took care of me and the price was phenomenal‼️ Highly recommend
Alex and his team were exceptional! I am not tech savvy at all and they found a bad virus. They rebuilt my computer and its brand new. Great company, friendly, professional and great sense of humor. I highly recommend their quality service for any of your computer issues! Thank you CREATIVE COMPUTER SOLUTIONS!
I’ve been getting all my computers serviced here since 2012, Fast and Professional service and competitive prices. This is the only place I trust to take care of problems I have that has to do with computers/technology. 10/10 highly recommend.
Excellent service, timely and for a very fair price plus the service continued when I arrived home and had two other questions which Alex promptly guided me through. So happy I found this place. Staff is super! Had second visit on a more serious issue and met with Matt. Matt gives detailed specific verbage on what the issue was and how it was corrected.Matt and Alex make a superior service pair and always call you back fairly quickly.They are so very appreciated. I am so grateful that I made the decision to trust Creative Computer Solutions to service my computer.PatrickCape Coral
Very knowledgeable technicians and superb service
Not only did they fix my immediate problem, but suggested another way to increase the speed of my laptop.
Helpful and knowledgeable people. Also friendly to someone like me that is not a computer geek.
Matt and his partner have great people skills. They were courteous and actually cheerful! They both explained the issues in language I could understand as a non-techie. They offered tips and encouraged me to call or drop by if I had any questions or concerns. My computer was returned to me as good as new, virus free with all data intact. They get a 5 STAR review for competence, courtesy and promptness! Thank you, gentlemen!
They were very efficient and took me as a walk in and used their multi faceted skills to diagnose and fix my issues. Not only that but Alex could have charged me for a hard drive that I didn’t need but he was honest and was able to salvage the one I have. Integrity is hard to find nowadays and here they have it in surplus!!
Friendly, knowledgeable,helpful..
Great service and friendly, friendly, friendly Alex to take care of your needs! They are very reliable and thorough when checking thru your system to locate the problem and quickly remove it from your PC! I have found my IT guys! Would recommend 1000%
Great customer service. They fixed my laptop that everyone said was unfixable. Great team of guys over there.
I am older person and not very computer literate and I was still treated very respectfully. They were very upfront an offered an estimate and were true to their word. They made necessary upgrades which they explained to me ahead of time. They were very courteous and professional in all respects and I can highly recommend them.
I needed someone that understood Apple products- especially MacBook Pros. Alex came through with flying colors. After explaining my needs and the kinds of applications I use frequently, he understood completely. His in-depth knowledge and recommendations showed me he wasnt just trying to sell something or try to impress me with jargon-speak. When we realized my MacBook was toast, Alex was an advocate and purchased an even better unit on line and took care of all the Testing and transfers so everything worked exactly like it did before.Yes, Ill use Creative Computer again And will recommend them to friends. Alex is my new go-to-guy.
I always trust CCS to fix and be honest about my computers. I have tried another company in the area and CCS is miles better and professional. 10/10 always!
I am SO HAPPY with the work done to my new rig. They were able to transfer the parts from source chassis to my new chassis. THANK YOU!!!
Have always had good experiences at Creative Computer Solutions, my go to place for cleaning up / speeding up my laptop response time
This business is very friendly, respectful, and professional. The work was great, and very reasonably priced. Alex at the front desk is especially nice to work with!
Wonderful to do business with Real Values! Thank you to all.
Great customer service. Knowledgeable staff and good prices! I have used this computer repair facility since I moved to Cape Coral five years ago. Never had a bad experience.
I was a victim of a scammer I immediately shut my computer and brought my computer to creative computer solutions. They were extremely courteous. I expected the process and price to be a bad experience. The experience was exactly the opposite I highly recommend this business
Very friendly an knowledgeableAlex stayed with the problem until it was fixed He more than repaired my computer he told me how to avoid having this problem again. My satisfaction rating 100% PLUS. THANKS.
Awesome service fixing my sons computer. Even took time to show him some of the process. Extremely knowledgeable and direct with timeline and prices. Would recommend for anyone needing computer services in the Cape!
Changing computers and all my data was preserved with expertise. With my follow up in adjusting to new computer system, I was helped along with patience and genuine concern things would go smoothly for me in my business needs. True experts and true professionalism!
This is a great computer shop that has been around for 10+ years. These guys are transparent, courteous, even comedic, and truly have the customers best interest at heart. I completely support this establishment and Im glad to have done business with them!
CCS helped me out a few years ago when I had problems with my laptop, so I didnt hesitate going back when I was in the market for a new one.Alex was familiar with my HP Z Book and recommended upgrading to a solid state hard drive along with increased RAM and a clean install Windows 10 on my existing computer.I took his advice and the upgrades turned this machine into a rocket!Matt was great keeping me informed as they had the laptop for a couple of days just to transfer all the data. (Im a data hoarder...🥴)It boots in less than 30 seconds and doesnt bog down when running multiple graphics programs simultaneously like Creative Suite and Photoshop.The performance is amazing and I likely saved well over a grand compared to a new machine.You can definitely trust these folks to do the right thing for you.
The guys at Creative Computer Solutions are fantastic. My hard drive crashed 3 days before I had to head back north. I took it in later afternoon and, amazingly, they got it fixed and all documents and software up and running by the following morning. Computer is so much faster than it was. I couldnt be happier and theyll continue to be my go-to-guys for computer issues.
Great service, great staff! I would highly recommend to anyone.
Very helpful and professional staff! Kudos to Mike and Alex!!
What a pleasure it was to call this company. I had a question related to computers and they were so kind and answered it for me. They also said if I ever need anything else don’t hesitate to call. It’s truly a pleasure to speak with people that act professional and courteous. Highly recommend this company.
Amazing! Matt helped me through a fix on my computer along with many other questions I had! He was more than willing to spend time with my husband and I and get through all the stuff! I would highly recommend Creative Computer Solutions as there was no pressure, he was very honest about the situation, even cleaned up and made sure a monitor worked well with my machine! I cant say enough about going there! Thanks Matt!
Always patient with those of us, shall we say, over millenial age. Thank you for no eye rolling when questions seem to have obvious answers.
I had some old 8mm film processed to a CD and was very happy with the outcome, price and turn around time. Would definitely recommend.
The guys were straight forward & honest. They got back to me most ricky-tic & informed me of the best way to resolve my situation. I would refer them to any one with a computer problem. I will be a returning customer every time I FUBAR my computer.
Worked well with customer,had a working knowledge of my problem, with my vague descrioption of what was happening, with my PC.All around good experience
My experience with CCS was totally with Alex. Alex gave me completeconfidence in his solution to my laptop problem and suggested howwe could fix my machine more reasonably than purchasing a newlaptop. My laptop was repaired by the time I requested.
I have used this company exclusively over the last few years if computer services were needed for various issues. I have been treated courteously and patiently, as my computer language is limited.
ALEX IS THE MAN,GREAT JOB!
Very knowledgeable, high quality work, quickly repaired. Very professional with communication when diagnosing, giving me status of repairs and informing me that my computer was ready for pick up. And what was done.
I always can count on Creative Computer Solutions to solve my computer problems. They are very knowledgeable and very professional. My work was done in a very timely manner. I highly recommend them.
A great experience. It is never fun to have a computer need help. Alex was knowledgeable and thorough in his assessment and explanation of my laptops problem. He gave me periodic updates on status of the order for the needed part and within hours of its arrival, I had my laptop back in excellent shape. Pricing seemed fair and I like that they offer themselves as a phone resource for any future questions.
I dropped off my sons computer at Creative Computer Solutions in Cape Coral because it shut down intermittently. They tested it for 2 days and could not replicate the problem.But the owner did not give up and took it home to test it more; he was able to replicate the problem - a faulty motherboard. I picked up the computer and he recommended to order a new motherboard from a discount supplier, which would be cheaper for my son. They would install it at a very reasonable price. At home we found out that we had one year warranty left on the motherboard and we am now trying to get a free replacement from the manufacturer.I was impressed by their courtesy, knowledge and assistance to keep the repair cost down. You do not see this too often in service businesses.
All I can say is good people, finished very fast, solved all my problems in a very fast time!
Transferred all my old video (27) to digital MP4 - all done correctly and within the two week period that was estimated.
Im very happy with the expertise and service from Creative Computer Solutions. Alex was honest about what he could and couldnt do to improve the performance of my inexpensive laptop. I was confident that I would only be investing in it if the improvement would be worthwhile. And it was. I no longer have time to go get a snack while my computer boots up. Thank you!
Exceptional service, fair prices and they are very experienced. We only take our personal and business computers to Creative Computer. Keep up the great work!