user
Dads Car Care Center
7247 Fulton Dr NW, Canton, OH 44718, United States
Appearance
Dads Car Care Center

Comments
Da
Review №1

I have a monthly unlimited car wash pass to get my brand new 2020 Ram Limited cleaned and I have been using it to get the truck cleaned about 4 times per week since Jan. I for the record have had the truck in there many times with no issues. The car wash is OK but many times there is tons of dirt left in the wheel wells back of the cab and bed and rims. They have added drying the interior door jambs which is nice. Yesterday 2/24/21 that all changed. There was a line as it is the 1st time it has warmed up over freezing in a few weeks. Mid way through the car wash my truck stopped moving forward. I felt the rear end jump once then again and I started honking the horn just as I was hit by the car behind me twice before someone shut the entire car wash down. An attendant came and had me pull forward into position and started the wash again. Once I pulled out for towel drying I went back to inspect and see the damage. I grabbed Alex the manager to show him what happened. He noticed the damage and asked me to pull around so he could start a report. He took my information and said they had a good camera system and would look into what happened and would call me later. He called about an hour later and said they would not fix the damage as he or his employees did not pull the truck into the car wash and couldnt be sure I didnt put it in park or reverse mid wash. He also said the center cameras were all fogged up due to all the washes they had done that day. So he really couldnt see what happened. The bottom line is this is a brand new truck that was damaged from his faulty equipment and they are refusing to stand behind their clear responsibility and repair my truck. I would highly suggest you do not take your car there for anything.

Jo
Review №2

Car looks pretty good when I leave here! Lots of options and packages. Good prices. Knowledgeable and friendly staff.

Te
Review №3

I have been a loyal Dads customer for many years. Dating back to when the previous owners opened the location on Fulton Dr. So pleased was I with the service and quality, I subscribed to the unlimited monthly wash plan to the tune of approximately $40/mo (for the best wash). After the new owners bought the business, I decided to continue with the program after having been assured by the previous owner that the new owners knew the car wash business and he was sure they would maintain the level of quality we were used to. What prompts this review is the fact that I went to the Fulton Ave location (my home base) to get the car washed after an especially slushy drive had left the car a mess with a build up of gray, salty, frozen, slush on the running boards. I went through the car wash once which didnt remove the build up. One of the dryers was able to kick off most of the accumulation from the passenger side, but the drivers side guy didnt seem like he was willing to do the same to the drivers side. So, I drove around to go through the wash again. I was told by the attendant that I couldnt go through again to get the accumulation off. I asked him to give it a thorough squirt with the high pressure hose. He told me he did the first time, but nothing came off. I reminded him that I pay $40 a month for unlimited washes...he told me that his boss told them they cant be responsible for ice and frozen snow build up. WHAT??? He told me that I couldnt go through again...so much for unlimited washes. He wanted me to back out of line but couldnt because cars had pulled in behind me, so I went through again. When the wash was complete, I pulled out to the drying area, and the boys just stood around. One gave me a thumbs up signifying that I was done and should move on. When I just sat there, one dryer did come to my window and informed me that I had gotten an express wash which didnt include drying. At this point I asked what I was paying $40 a month for, which just befuddled him... I drove home.I am extremely disappointed with the customer service, and the way I was dismissed out of hand. When you spend over $500 a year (washes and tips) to get your car washed you want to be treated with a little more respect and feel that they take pride in their job and the reputation of their business...never mind the fact that this is a car wash whose job it is to clean your car. If this is what the new owners think of their responsibility and how they treat their loyal customers, then I will be looking for another facility at which to do my business.I thought it only fair to update my review. I have received a phone call from the owner of Dads apologizing for my experience yesterday. Apparently an employee misinterpreted a directive from management causing my unpleasant experience. The phone call was unexpected, but very much appreciated. It was beyond what I had expected. It seems Dads does care about customer service. I would change my review to reflect 4 stars.

La
Review №4

Had a free wash for my birthday. They did an excellent job!

Bi
Review №5

The people there were friendly and I thought they went above and beyond opening my doors and drying the inside of the doors. Both associates asked me how my day was going. Love it!

bo
Review №6

No joke best interior cleaning job its a bit oily at first after a few day I wipe it down with a micro fiber towel looks great for weeks dude that does it is the truth!

Gr
Review №7

I had a detailed inside today and the boy that did it was great had a nice personality and willing to please

Pa
Review №8

These people are excellent and very friendly. They do a great job and always nice. Get the pass and go often.

Ph
Review №9

This car wash was one of the finest ones Ive been to where I didnt have to get out of the car once. They open your doors to wipe everything down at the end. I could hardly do a better job myself

Me
Review №10

Decent for what it is.. $1.00 for vacuuming and excepts major credit cards.

Co
Review №11

Great experience, and my truck shined like a mirror after my visit. Will go there again!

To
Review №12

Bought a new monthly membership for the Works for my 2020 Chevy Silverado and had the interior cleaned also. Looks beautiful. Dan the manager took care of everything and got me on my way. Thanks!

Le
Review №13

I always thought this wash would cost much more because they have some hand washing and towel drying involved, but the pricing is really competitive with unmanned, automated washes. There was some kind of bird excrement on the hood and windshield that was dried like concrete. It would have never come off in a normal wash and these guys gave it some elbow grease and made the car look great!

Mi
Review №14

Very nice place guys were great

Vi
Review №15

Purchased a $46 gift card to give for a birthday present. Went to use gift card and there is a 0 balance on it. What a humiliating visit. 😔:Update: company issued me a new card. Was given an apology from business. I can only give 2 🌟 cause I was never compisated for the humiliation and extra trip back to pick up new card. I understand accidents do happen. However when a customer isnt happy with their first time experience a business should do and go the extra step to ensure theyre 100% satisfied. New and repeat business is how to succeed.

Je
Review №16

Very friendly did an amazing job.

Pe
Review №17

Good service. Good subscription price. Good kids working there.

Pi
Review №18

Super friendly and super efficient. Got a detail and wash. Was basically in and out. 100% would recommend.

Pa
Review №19

Nice folks with quick service!Thanks Dads!!

Br
Review №20

Great job washing all the salt and grime off of my Expedition. They even helped me remove and reinstall my rooftop Yakima cargo container. I will use this wash for the duration of my stay in Canton Ohio. The prices were very reasonable for the services that they provide. The turnaround time is very quick as well. At first when I saw the line, I thought the wait would take forever. It move very quickly and seemed like a well oiled machine. I didnt go in to check out the indoor golf that was on the sign because I was in a hurry at the time, but I plan on it in the near future.

Ni
Review №21

Great place to get your car washed! Attention to detail is their hallmark, and you can expect a consistent clean no matter which tier you choose. Short of filling a bucket and washing it yourself, you wont find a better place to take your car in the area!Lastly, Id be remiss without mentioning the indoor virtual golf theyve got in the back! Its a great way to satiate your golf fix in the dead of winter.

Fo
Review №22

⚠️⚠️⚠️Scammers Car Wash should be the name of this car wash. There was no soap coming out of the hose or cleaning brush. Only rinse my car out and the machine said there was a $3.50 charge on my credit card. Next day I check on my bank and there is a $10.00 charge on my card. Contact them by email and no answer. Call them by phone and no ones answers. Avoid this place⚠️⚠️⚠️

Am
Review №23

Wonderful place ..Fast clean and friendly.. Made my car shine😀😀

Oh
Review №24

Bought by new owners, Red Carpet. Jacked up prices big time. GOOD car was used to be $9 something, now $12! Still leave with car not completely clean or dry. Not really worth it.

An
Review №25

Took the clear coat off my rims on my lexus. Picture attached

Mi
Review №26

Im dad. And i love this car center.

Li
Review №27

Pleasant staff. Great price for car wash. They have monthly passes as well. Which winter time in ohio is a great idea. Also car smells good after wash, and they towel dry after every wash. I go frequently. They also use fresh water everytime.

Da
Review №28

Excellent service!

Al
Review №29

Very kind, quick service.

Ro
Review №30

I have the unlimited service (one per day). I might go several times a week if needed. Great service.

Li
Review №31

Best car wash! I bought a monthly pass and go thru a few times a week. The employees are very nice and they dry my car off after each wash!

Vi
Review №32

Amazing place, awesome service, always receptive, customer service is always spot on!

To
Review №33

Washes so good people line up for them. They offer wash books, and unlimited washes in various packages.

La
Review №34

Awesome

Sa
Review №35

Best touchless automatic car wash Ive tried, especially compared to the gas station car washes! Plus this one never seems busy, I question how many people even know its here!

Br
Review №36

Best do it yourself car wash in the area. Equipment is usually working and accepts coins or credit cards.

Da
Review №37

These guys are awesome a do a great job. I use them 2-3 times a week with the extremely affordable monthly unlimited pass.

Mi
Review №38

No soap on Saturday afternoon in auto wash, 11.00 dollar wash just a rinse . no answer at number listed. (?)

Ka
Review №39

Dads cleaned my car nicely!!

Jo
Review №40

Great place to wash your car 😁

ja
Review №41

Friendly staff. EXTREMELY thorough. Would recommend!

da
Review №42

Took my black Chevy equinox paid the $11 for drive threw, when I was done my car was still very dirty from salt did a real bad job $11 is the top wash. On February 15, 2019

Lu
Review №43

The best car wash and detailing business anywhere!

Gr
Review №44

Always gets my car looking her best. The unlimited wash package is the way to go!

Ma
Review №45

Middle of December and no hot water???

Ji
Review №46

Great place to get your car washed.

ni
Review №47

It greatI like it

De
Review №48

Its ok. Actually had to ask them to get back inside and wipe it out. Look, when Im paying $26 plus tip for one cleaning, at least do what you claim you do.

Da
Review №49

Easy place to get your car cleaned! Good People.

Oh
Review №50

Received a gift card from my husband at Christmas to get my car detailed inside and out. After dropping my truck off for the entire day I expected it to look great. My kids do a better job at washing it and waxing on the weekend then the $150 that we spent. Ironically I was at a friends house this weekend who takes primo care of their cars and said they took their car there for the same service and was not impressed. Thats two of us.... I wont be back. My entire vehichle on the front had wax on it.. the steering wheel mechanism was not wiped. The upper door sils were still dirty. Waste of money..

Ni
Review №51

Love this one! I wont go through any other automatic car washs in the area!

Mi
Review №52

Very friendly and knowledgeable.good people and good service.great job guys and gals..

Ja
Review №53

Very noisy. All i want to do is clean my car, not listen to 2 or 3 people compete in who has the loudest stereo.

Ha
Review №54

One of the best Mom and Pop

Br
Review №55

Used my credit card and the final total said $4.50 but they charged me $10. Total scam. Stay away!

Je
Review №56

Price is nice.

ja
Review №57

Best car washes ever!!!!

Oh
Review №58

Having a pass, its nice to always have clean vehicles.

Gr
Review №59

Like the services, reasonably priced

Do
Review №60

Worst car wash with the laziest people in town. Will never go back

Gl
Review №61

Good wash

Br
Review №62

Love this car wash!!

Mi
Review №63

Car wash scratches up your car. If you go for an oil change be ready to wait 10+ minutes for someone to even show up in the service center!

Ch
Review №64

Had my truck washed attendant seemed like I was bothering him. My truck was a little filthy when it came out it wasnt all the way clean dirt mud still in front and on wheels . I bought the grand daddy wash .... Wasnt like it was the express one.

Li
Review №65

They are not drying my car....I get home and have water spots everywhere

Ma
Review №66

Just had my new car washed at Dads Car Wash in Jackson twp, only to find that the top of my new car has dents on both sides!!!! Will never use their service again!!

Ro
Review №67

Great place

Mi
Review №68

Express car wash sucls

Ci
Review №69

Very friendly

Gr
Review №70

Not sure they want the business... Only been here twice and both times they seemed bothered to find someone waiting for service.

De
Review №71

Great service!

Br
Review №72

To expensive for the quality of service

Di
Review №73

Very convenient!

Ja
Review №74

Overpriced. Totally!!!

Tr
Review №75

Great service

Aa
Review №76

I like it a lot!

We
Review №77

The worst....

St
Review №78

I have a monthly pass

St
Review №79

Excellent

St
Review №80

Poor

Ri
Review №81

👍👍

Va
Review №82

They Take you right in and tell you what to do as I was clueless lol I dont go to car washes often. when done theyClean the inside of your car door around the edge dry your car off real good ! Everyone was very personable. A very nice experience and my car looks great. Thank you😉👍🏻

Information
17 Photos
82 Comments
4 Rating
  • Address:7247 Fulton Dr NW, Canton, OH 44718, United States
  • Site:http://dadscarcare.com/
  • Phone:+1 330-832-5520
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:8am–6:30pm
  • Tuesday:8am–6:30pm
  • Wednesday:8am–6:30pm
  • Thursday:8am–6:30pm
  • Friday:8am–6:30pm
  • Saturday:8am–6:30pm
  • Sunday:9am–3pm
Similar organizations