Ma
Mazda Service
Caldwell, ID 83607, United States
Comments
Fr
Review №1

Service center could not provide quote for service before bringing vehicle in. Despite setting a major service up more than a week in advance a loaner car couldn’t be provided. One item that was requested for service couldn’t be done because the part on hand was wrong, and there’s a lead time (which wound up being a blessing, as when i got that quote it was significantly higher than other places and dealership service centers). Service advisor in quoting estimated one price, then when the final price was given it was way over quote, but the advisor stated “well, it’s less than i quoted you”. Asked multiple times about a oil service deal/contract that was advertised on the radio but service advisor kept telling me “when you’re service is done, we’ll look at the plan then”, but never happened. One of the worst services I’ve had in a long time. Will not be going back.

V
Review №2

Have been here a few times and never had an issue! They always take care of you :)On my latest visit the service advisor Sael went above and beyond to ensure a smooth experience. 5 stars for Team Mazda service! Thanks again Sael!!!

Mi
Review №3

David and Stanley are phenomenal!! Service center is outstanding. Great overall experience.

Ni
Review №4

Its kinda hard to get helped sometimes. You might stand at the desk for a minute waiting for someone to walk through but otherwise, the staff is friendly, honest, and seemingly knowledgeable

Sh
Review №5

They have a huge, clean waiting room and the employees were quick and courteous.

Ja
Review №6

Need to learn to answer phones called 7 times

Information
6 Comments
5 Rating
  • Address:Caldwell, ID 83607, United States
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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