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Nixon Parker - State Farm Insurance Agent
3102 S Church St Ste 101, Burlington, NC 27215, United States
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Nixon Parker - State Farm Insurance Agent

Comments
Ch
Review №1

Cressa Was very helpful reviewing my old policies & switching everything over to State Farm.

Ol
Review №2

Go see Cressa for all your insurance needs! Always super sweet, professional and helpful!

Ch
Review №3

Ive been a customer of these guys for a long time! Carrie Lynn Is Awesome!

Kr
Review №4

I was married in March of this year. Called state farm to have them change my name on the policy. The receptionist made a brand new policy for me instead of changing my name. When I started receiving two separate bills in the mail I called. That was April. She originally apologized and said she would fix it. Not a problem. Next month I received to more statements. I paid one and went on my business. That was May. Now it’s June and I’m receiving letters from DMV that I’ve got a lapse on my insurance. I call again. Same lady, says I am behind a month and when I prove I am not, she states she will correct. I’m July a man calls me. I’m frustrated now and I go into the office and prove with bank statements I am not behind. He apologizes, fixes the policies. I receive a few days later a refund for over payment. Great! Fast forward to September, I get a bill for $10 stating that I have a balance due because they have over paid my refund. But after that, I should be fine. Well here it is October, and I just received another bill from DMV that I now owe them almost $200 for lack of coverage. When I call again the same lady answers and says she’s tired of handling this and I just need to pay the fine caused by Her mistake or I will continue to receive letters from them. Terrible customer service. Admit when you are wrong and fix your screw ups.

Cl
Review №5

Very friendly, professional and service oriented.

c
Review №6

Both Carylynn and Olivia have been very helpful when I have had any questions with my policy.I would recommend this agency for your insurance needs.

Je
Review №7

I have held my insurance with this firm for a few years now and they have always been very helpful and timely. Ive been impressed with everyone who works there and highly recommend them.

Mi
Review №8

Outstanding

Vi
Review №9

Nice Employees

Di
Review №10

Undoubtedly the biggest jerk and worst admin staff Ive ever met. Stay away.

Je
Review №11

I have been with Nixon Parker for over 20 years and will never switch agents.

Information
9 Photos
11 Comments
4 Rating
  • Address:3102 S Church St Ste 101, Burlington, NC 27215, United States
  • Site:http://nixonparker.com/?cmpid=gqqk_blm_0001
  • Phone:+1 336-538-1158
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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