Any questions are answered quickly and concerns are addressed in short order. good people to work with. very helpful at any time.
Ive had a great experience all around. From the initial quotes I received to renewals, Tim has been very responsive and helpful. Not to mention the very competitive rates for my insurance needs. Online account access is very intuitive and comprehensive as well. I looked into many insurance companies before I switched and this was the best choice then and still now. Thank you!
Very impressed with the customer service as well as the quote I received for my auto insurance. Between the home and auto, Tim saved us over $500 per year with better coverage than we had. We couldn’t be happier, thank you sir
Good service, but I switched to Farmers to get a much lower home and ranch rates
They are always very helpful. They know us and what we need. I will keep my insurance with them and thank them very much.
This is the best insurance agency I have ever had and I have had plenty! Tim Rial and his staff are very pleasant to deal with. They are prompt in responding to any questions or situations and do their best to help. I would highly recommend Tim Rial Agency.
I love working with Tim. Every time I need to change vehicles or add something or just have a quick question him or someone in the office answer me right away. They always do whatever they can to accommodate me.
Chad has been wonderful working with my whole family.He is very understanding about our needs but most of all his listens.The ladies up front are Fabulous at their jobs.That is very important and that is what makes this insurance company family.Thanks for everythingThompson family
Allstate claims dept. was quick to respond and generous with the claim amount. We dealt with professionals in all areasand plan to stay insured with Allstate.Tim Rial, our agent was helpful each time we called.
Our business with your company was great. All questions were answered on the 1st call or on an immediate call back. Thanks for your service while in Texas.
Ive been with Allstate for many years. I am very pleased with their services. Ive never been denied a claim or an unnecessary rate height. Ive had numerous offers from other agencies for a lower rate. That might be true but I cant risk going elsewhere for a cheaper rate and end up with unsatisfactory service or watered down coverage. Im a complete and satisfied customer.
Always available and accessible. Very pleased with service.
I have had a good experience with Allstate. I have not had a reason to use my insurance Thank goodness). My only reason for changing was to save money. I lost my husband recently and the need to save is Great.
When I CALL WITH A QUESTION I usually get an answer quickly. If then need to research my question they tell me they will call back in a short time. They have never failed to call back with an answer within a reasonable time.
Everyone at Tim’s office is very professional and helpful they take of all my questions right away. I have been with them for all my home and auto insurance for years now! I would highly recommend them to everyone in the DFW area!
Tim Rial is always there when I need him. Extremely responsive to my needs. Highly recommended.
They always have my interests in mind and help me solve my insurance problems in a professional and friendly manner.
They handle my insurance needs in a professional timely manner
Tim and his staff are great to work with, and willing to go the extra mile to meet your needs.
Always provides me with excellent service and answers all my concerns .
Timely, professional service. Easy to work with. Dependable.
The staff is always courteous and professional taking care of my needs quickly and correctly. TIM goes out of his way to make sure all your questions are answered and you understand everything before he moves foreword. We have had our car and home insurance with this office now for over 7 years and We have never regretted it but always been happy with their service to us. We had an accident two years ago and they helped us get our car repaired quickly. Thanks TIM for all you do for us
Tim and his staff always give their best effort to meet our insurance needs.
Every time I call with a question the staff goes above and beyond to help me find the answers. Very friendly and efficient staff!
I have had nothing but the very best service and diligent response times from Tim Rial and his team! I would highly recommend!
Tim returns my phone calls, emails and faxes in a timely manner. He has helped me in a few emergency situations. He is responsive, cares about his customers, he is reliable and personable. For me there isn’t a better partnership.
Always friendly and quick to respond, very helpful!!!I recommend this agency!!
Great business
Very informative and willing to answer questions.
Tim Rail Insurance is friendly and professional, they are always quick to answer my questions and concerns.
Good agency, been with them about 9 years.
Tim and his Team are professional, honest and truly add value not only professionally but personally! I do and always recommend Tim Rial. World Class!
We had come to a dead end on an issue, and we got Tim involved and he was able to help us get what he thought we deserved as valued, longtime Allstate customers. We appreciated his diligence.
We have been very pleased with Allstate Insurance and our agent Tim Rial.
Tim Rial and his employees always take great care of our needs! I recommend him highly!
Some girl from this agency reached me by cold calling and asked me if I was interested in hearing about a quote from Allstate. I asked only for a quick ball park quote if possible and expressly stated that I do not want to run any credit check. I only provided info about our cars and our ages. 2 weeks later I receive 4 letters on my name and my wifes name that credit checks will be run for insurance scoring. This is unauthorized access of our credit info and it is not ethical or professional. I have no idea how my wifes name and our ages have been entered into the AllState system.
At 80, Ive done business with a lot of insurance agents, none as attentive to my particular insurance needs as Tim Rial. His suggestions are germane to what I need and many times have saved me money, like hundreds of dollars and still bettered my insurance coverage. Cheers x 3 for Tim.
I have always enjoyed dealing with Mr.Dial and All state. Very professional and there when I need them.
Tim is kind, personable, and always available for a phone call when something comes up. He responds quickly and honestly.
The whole team is always willing to help. Nice people great service
Tim has always been readily accessible when Ive needed to get in touch with him, responsive to my needs. Would recommend
I have been very impressed with the kindness and professionalism of this company especially Tim Rial!
Very nice people gave me a deal on I think Haverty for my antique truck if I can remember nice people pretty good prices try it theyll work a good deal out with you all you have to do is go in there and talk to him
Always answer my questions kindly
Tim was great very helpful and knew a lot about his stuff. Made it very easy to get my quote and then my policy.
Tim Rial was very easy to work with on finding the right auto and home owners insurance. I felt he didn’t over sale me on insurance I did not need.
The Tim Rial Allstate Agency, Burleson, Tx is the only place you should get your homeowners and auto insurance. They are very helpful, efficient, and courteous. The Allstate App is great. They keep one informed with emails and electronic documents. In the past 50 years, this agency is my all-time favorite!!!! Give them a call.
Nice people and wonderful service
Great service, great people, always fast friendly, helpful service. As easy as a phone call or email.
Courteous, friendly and a money saving experience.
Tim and his team are very responsive and helpful!
VERY GOOD
Excellent service
Tim and Katherine are wonderful to work with!
Responsive
Great sevvice
Spam call from this number. Probably about Allstate. But Im 200 miles away! An insurance agent ought to be on the phone serving customers, not building a customer base two hundred miles away!
Great Service