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Cool Climate - Air Conditioning and Heating
2840 FM731, Burleson, TX 76028, United States
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Cool Climate - Air Conditioning and Heating

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gl
Review №1

This was the best service. I called this morning they had a person out here in about 2 hours. Thought one thing was wrong. David did not like what he was feeling/seeing. Ran another test talked to boss and discovered a short in thermostat that was causing air and heat to run. Thank you so much. I truly appreciate this company

St
Review №2

We called Cool Climate at 8am and we had a technician at our house by 8:30am. Every other AC company couldn’t get to us for two more days! Highly recommended, we got same day service and saved money at the same time!! Thanks Amanda and the tech Marcus!!! Great Job Guys!

Br
Review №3

Tried another unnamed horrible company in the area and it was a night and day difference between the 2. David was awesome and repaired out unit in under 45 minutes. Same day service and quality work. My wife and I highly recommend this company.

Do
Review №4

I called Carl at 6pm and he got too us within 30 min and us repaired in about the same time. He gave me some recommendations and didnt try too force us into anything. I would highly recommend Cool Climate.

Da
Review №5

Cool Climate Air Conditioning and HeatingCarl and KellyI wanted to take a moment to say Thank You and absolutely recommend this local business. I woke up this 4th of July holiday weekend in the middle of the Texas summer to a non-working Air conditioning unit. My house was warm and uncomfortable. My wife looked on Facebook and saw a huge amount of recommendations for “Cool Climate AC & Heating” here in Burleson. I called but they were closed due to the holiday weekend. They did have an option for an Emergency Service call so I left a message and figured I’d at least see. Within minutes, Kelly called me back and told me they would come. I sent my address and within the hour Carl, the owner was knocking on my door. I was so glad to see him. Carl diagnosed and fixed the problem rather quickly. I might ad that it was pouring down rain now… On a Saturday, on a 4th of July Holiday Weekend in the Texas Summer while it was pouring rain…Carl showed up within the hour & fixed the problem at a fair price.Cool Climate AC & Heating will forever have my business and my recommendations to others. Carl and Kelly, Thank you.The Dixon’s

Bo
Review №6

I highly recommend Cool Climate, they are prompt and do great work and are reasonably price. Carl the owner went ABOVE AND BEYOND what he had to do to fix my sister HVAC system.

Do
Review №7

We have had issues ever since SNOVID!!! They were so awesome. They first had to fix the heater and then the air (Texas weather) I cant say enough about how professional they were, but also down to earth. When I called I was treated like family and they understood my urgency. Thank you and shout out to Amanda and Janet the office team that keeps it going. Then when it came to fixing it the team arrived promptly and were clean and efficient. They got the task done and were able to explain to us in our own language (you know i dont speak HVAC) so we understood. Thank you and shout out to Daniel and Eddie. There was someone else who came before them but I dont know his name but shout out to you as well. They were also fair with pricing which is a plus as well. Thank you all. I recommend to anyone.

Ja
Review №8

Great and Honest People. Thank you Carl and David for fixing our A/C problems! I highly recommend them for all your A/C issues.

Ru
Review №9

THANK YOU for all your help and servicing us !!! We called to inquire about our old A/C unit and that same day and Carl came right out, was super nice and honest and so transparent about our A/C unit (unlike the guys sent out through our home warranty) We knew we had to replace it and today his guys came out in record time and now we have a new A/C unit that works amazingly !! Just in time before the hot summer!! Great company, great guys !! Thank you so much and may God continue to bless your business!!

Sh
Review №10

Amazing company! I called to discuss my AC not cooling, they put me on the schedule for the same day but also tried to fix it over the phone. The lady was so helpful, asked me lots of questions and then told me some things to try first in order to troubleshoot. Sure enough it worked! And we were able to cancel the appointment. They were so helpful discussing my system over the phone, even discussed which filters they recommended buying down the road. Overall was very impressed and appreciated they saved me money by talking be through it myself. I will definitely be using them for maintenance and if more serious issues arise down the road.

AK
Review №11

I was having issues with my air conditioning unit leaking water and could not locate the air filter, as I do not have any experience dealing with such things. I called Cool Climate in the morning and immediately spoke with Janet, who was able to advise me entirely over the phone and walk me through a filter check and replacement, as well as how to perform a proper defrosting on the system. She was very professional and knowledgeable, and even saved me from having to send a technician out. I was able to get the filter changed and the problem was fixed after she took her time walking me through the process. She did not want to charge me for a tech if it was a simple filter problem that could be resolved on my own. Janet even scheduled me with a technician for the same day just in case the filter and the defrost did not solve the problem. These folks are extremely friendly and helpful and didnt charge me a dime to help me with my issue over the phone. I did not pay for any services or have any services performed, but I highly recommend this company solely based on their professionalism and how knowledgeable they are. A big thank you to Janet and all at Cool Climate for the wonderful customer service you provide.

Jo
Review №12

WOW! I have to say that I was quite impressed with their professionalism and their service. What I respected the most after talking and listening to Carl is the integrity of himself and Cool Climate as a company. When you are new to an area and you are not familiar with the local companies, it can overwhelming deciding who to choose to perform the service that you need. COOL CLIMATE WILL HAVE MY BUSINESS FROM HERE ON OUT! Thank you Carl and Cool Climate for being such a respectable business! I tip my hat to you!

Cl
Review №13

My A/C stopped working 10/11/2020 i called Cool Climate next day spoke to Amanda and she had me check a few things and said to call back if still not working. I called her back and they sent out tech Marcus ! When i called they said they would send out a tech with in the hour and Marcus showed up in about 20-25 minutes and was gone in another 20 minutes . Outstanding service from these guys and service couldnt be any quicker . I am saving these guys to my phone and will use from here on out for my A/C repairs !! I recommend greatly !

Ma
Review №14

David did a fantastic job repairing my a/c. After arcing a wire on my outside unit during lawn maintenance, my unit shut down. David repaired the wire but when the unit still did not work, he persevered and found the problem in the attic unit which was related to the outside wire. It was relatively inexpensive and most of all, no pressure about buying contracts or other services. Thanks David. I will recommend you and Cool Climate to anyone who needs work on their a/c.

De
Review №15

The folks over at Cool Climate really came through for me. I was experiencing a problem with my A/C and called them up. Within the hour they were able to solve my problem and get me back up and running. Thank you for your help! I highly recommend their services.

Re
Review №16

They were amazing and fast! When we had a problem with the city inspector, they sent out a technician who was able to deal with the problem quickly. I would recommend them to anyone who needs their ac taken care and not as expensive as the other guys. I never felt like they were upselling nor trying to pull a fast one. As a matter of fact, they saved me $1000 by looking to see that the ac system was still under warranty without me having to dog through all of my papers.

Ge
Review №17

I would like to thank the team at Cool Climate for their fast service during these crazy times! The fixed my unit in less that an hour and I couldnt be happier! Not only was it a great experience but they asked if we were safe and even asked questions to see if it was something they resolve over the phone and save money and time! Great company and I will be using them in the future.

Co
Review №18

They came out very quickly and figured out the reason our a/c was not working right. Quick, efficient and told us how much repair would be upfront.

ka
Review №19

They are amazing! AC system went out 7 years ago and it was replaced immediately, during the heat of the day and the house was better than before! The following year was the heating system, with the same results. Maintenance is key.I got home today again, in the heat of the day. Carl showed up within 20 minutes and had everything replaced under warranty, and I could not be happier. You couldnt find a better HVAC company!!!

Ti
Review №20

These guys are over the top in every way! They never fail to show up, get the job done right and are more than fair. Don’t hesitate to call these guys. I’ve called them several times and they consistently surprise me with their quality of work, generosity and fairness!

Jo
Review №21

After a day with a temperature of 81° on the INSIDE, it was time to get someone to check our heat pump. The company Ive used in the past no longer does residential service so I was looking for a new company. I chose Cool Climate based on internet searches and a review of reviews. The voice on the other end of my initial call was bright & cheerful. A team came out that day and gave me news I had a slow refrigerant leak on my 19+ year old system. They gave me options for resolving, but it was clearly time for a new system. After more options & all my questions answered, an installation team showed up next morning at 7 a.m. as promised. They were done and all new questions answered by noon.I had a bit of a scare after theyd left when about a half pint of condensation was dumped onto the floor once the unit reached the target temperature and shut off. One phone call and no more than 10 minutes later a technician was here. He spent 30 minutes investigating. He couldnt find any issue but guessed that it was a one-time event having to do with the drain pipe not being full yet. He advised me to let the unit run & cool for a couple of hours before allowing it to shut off automatically. He must have diagnosed it correctly because its now been nearly 2 weeks and Ive had no other problems.Im very happy with Cool Climate. Everyone I interacted with was courteous & professional. Their actions were true to their words. Theyve made me a customer for life.

St
Review №22

Best ac company Ive found so far. Live in south fort worth and like that they are close by. AC went out in August...yeah, it was HOT.Called around noon and he was booked up but since we were on his way home hed stop by about 5:30. Keep in mind I had already had a company come out a few days before and couldnt diagnose the issue completely. The told me to call back after it quit working completely (intermittent problem at first).Wasnt satisfied with that answer. Called Cool climate. They diagnosed issue within 45 minutes. Gave me a less expensive option but he could only give me manufacture warranty which wasnt much. Or I could take the more expensive route but backed by 5 year warranty, parts and labor.Thats the way I went and glad I did. He stands behind his work and I trust him.Thats my 2 cents.

Yo
Review №23

The best customer service ever! Thank you for your professionalism and caring attitude. Just found my new AC service company.

No
Review №24

Amazing people & amazing service!! Janet & Debbie are awesome. Service tech was knowledgeable & friendly. Found my A/C service for good.

JA
Review №25

I love this company! Local family owned business that is honest and cares about the customers. Thank you, Debbie and Paul!

Je
Review №26

There is not a recommendation I can write that would do this company justice. We have used Cool Climate for about year for our preventative maintenance and repairs. The service is always impeccable. Prompt, honest, reliable, technicians. Friendly office staff. Their prices are better than their competitors. Put all the great service aside....they are just good people. They care about their customers and their well-being. They accept canned foods that they donate to a local food bank. To have a business that offers above par service each and every time as well as give back to the community is rare these days. Carl, thank you and your staff for all that you do.

Cr
Review №27

Too bad there are not 10 stars available. Cool Climate has been nothing less than excellent. They answer trouble calls quickly, even on the weekend or after a bad storm. We have a sense of security knowing that Cool Climate and their family owned business is just a phone call away should problems arise. Thank you so much and keep up the good work.

Ca
Review №28

Honest, reasonably priced and didnt do any extra services that werent needed. This business takes pride in its community service and good customer service. My tech, Miguel, was polite, friendly and informative. He did a great job and my a/c is running perfectly. Highly recommend them and will call for regular annual check ups.

Me
Review №29

For future needs we will be using and recommending Cool Climate! 12:20am Monday morning our ac switched to heat and was stuck on! Stopped it only by removing the power. Really didn’t know who to use to help resolve our issue. Did some research and Cool Climate seemed like a good option. They promptly came to help!!! Turns out our Nest thermostat was causing the heat to be forced on. Trashed it and installed a simple Honeywell. Thank you for taking great care of us!

An
Review №30

We have had Cool Climate do maintenance on our AC for a few years now. I was surprised to see they have a 24 hour emergency line.... as I looked up their number to call first thing in the morning...because our AC died at 8pm tonight. Glad to know we could call at 1am, but we can wait until 7am when you open 🙂 They are very honest, helpful. If it is time for a new system, they get the job!

Da
Review №31

Stunning work! Just stunning. I’m new to the area & was terrified about finding someone in the area. I found Cool Climate by who had the highest rating on the internet. Fast & SUPER friendly. I was so afraid of being “taken for a ride”. They are awesome. Don’t have any fear about using them!! I will always recommend them.

Me
Review №32

Cool Climate is an exceptional AC/Heating company. Customer service is their forte. The office staff is very friendly and helpful. Carl, the owner, came out and talked with us for at least an hour about our options. He answered numerous questions, and explained everything in detail. He is extremely knowledgeable. We ended up getting a new AC/Heating unit for less than what we were expecting. Carls crew is great. They installed the next morning. They explained everything and cleaned up when they were done. Carl came to check on us the next day, and made sure everything was to our satisfaction. Highly recommend Cool Climate.

da
Review №33

Absolutely great service, and good prices. I believe Daniel lead my compressor installation. He let me know what was going on every step of the way. The receptionist provided exceptional customer service throughout the entire process. I could not have asked for a better experience.

Ci
Review №34

Called Cool Climate on Friday, 6/5/20 at 7:52 pm and it now 6/6 at 2:30 pm and still NO RETURN CALL. This is not the way you do business.

Ro
Review №35

Our unit was on its last leg...call these folks for a bid to replace our A/C. We got several others but these folks came out on top. When they found out that we were carrying for our special needs grandson, they came the following morning and fixed us up. This is a wonderful company to have at a phone call away and local as well. I recommend these folks at the highest level. Thank Cool Climate for a great unit and wonderful service!!!

Ja
Review №36

Cool Climate owner came out to look at my AC in person at 7:30 am. His AC technician Mark arrived early and replace blower unit in a few hours as required by an inspection on my house to sell it. Mark was thorough and made sure the job was done right. He even replace the thermostat because it was acting up. It is such a pleasure to work with folks who go the extra mile to make sure the AC is working and the customer is completely satisfied. Thanks to all for a great customer experience.

D
Review №37

My air conditioning and heating stopped working and Cool Climate was able to fix it the same day. They did a really good job and they were super professional. We are very happy with their work and it was an overall positive experience.

st
Review №38

These guys are amazing from start to finish. The customer service and the next day installation of my ac unit was amazing. I have been through a lot of ac repair companies but most just talk above my head. They were absolutely straight with me and I ended up with a new ac system below the cost I was expecting. I will always recommend their services. Might I add, the owner shows up for a quality inspection. Keep up the good work.

Ch
Review №39

Excellent customer service. The ladies who answer the phones are extremely nice and went above and beyond the call of duty. Carl and his crew were efficient and thorough. They helped explain the process and made sure all of my questions were answered. Excellent overall service. Best experience I have had with any air conditioning/heating company. Highly recommend.

Jo
Review №40

I had a difficult install when I built my new house. Carl wasn’t intimidated and did a great job. My home is cool and comfortable throughout. Great job!

Je
Review №41

I am always so leery about companies with a 5 star review. In this case this is a true reflection of the company! Starting with Janet she was so sweet and was able to give me some ideas before sending out a technician, and explained everything with amazing knowledge and kindness! She dispatched Marcus out and he had me up and running within 10 minutes! They replaced a simple part, and the price was more reasonable than anyone I have ever gotten a quote from! You have a customer for life, and I have already recommended you to multiple people! It is absolutely great in this day of age to see companies that truly care about the customer, and not just in it for the money.

De
Review №42

Honest and courteous service. The first company we called said we needed a whole new indoor unit but we decided to get a second opinion and we are so glad we got our second opinion from cool climate AC! Turns out it was just a clogged line and they fixed the problem within 10 minutes. We have already recommended Cool Climate AC to our family and friends

Kr
Review №43

They were AMAZING. We had waited 4 days for a friend to come look at our problem, and we gave up. Another friend recommended Cool Climate so I gave them a call. After troubleshooting with Janet, she sent the crew over and they were there in 10 minutes. 15 minutes after that, they had fixed the issue and we were cooling off! It was crazy fast & way affordable! We will be calling them again for our A/C needs in the future.Thank you all for taking such good care of us!

Ja
Review №44

I found Cool Climate today while looking for someone to repair the thermostat wire on our A/C unit. I can’t recommend them enough! Prompt and courteous service all around! The lady who took the call couldn’t have been nicer, they came out quickly, and treated us like family. If you need anything fixed there’s no one better to call! Thanks Cool Climate!

Jo
Review №45

They did an amazing job at my house! Carl was able to quickly diagnose what was wrong with my system and correct the issue! They are reasonably priced and will be using them again for my A/c needs. Thank you!!

TH
Review №46

If we could give 10 stars we would. Everyone was absolutely wonderful from start to finish. Carl was very prompt right with our first call with AC issues. We knew it was only a matter of time before we would have to replace our unit. He had a new AC unit installed within 24 hours. Plus took time out of his busy schedule two days later to install a new thermostat that I really wanted. You have customers for life.....Warner Family

mi
Review №47

Really impressed by the customer service provided. Janet answered the phone and tried to help me problem solve. Unfortunately we could not fix it.But how awesome is it that she tried to save me money by fixing it on my own.After calling her back to let her know it wasnt working I only waited an hour and a half. Carl and Jose arrived at the house and had me up and running in no time. The guys were super nice guys and know there stuff. I will definitely be calling them back if I need an A/C repair done again.Also I didnt spend as much as I thought I would have.

Ra
Review №48

I needed entire AC system replaced, inside and outside units. I got estimates from several local companies, and Cool Climate beat them all. They had my system replaced in just a few hours! Very professional, and showed me step by step what was being done. Do yourself a favor and call them. You wont find anyone better.

Gi
Review №49

Professional, prompt, honest. The best! We’ve used them for two years. So grateful to have found them.

Te
Review №50

Asked for a quote from them for 3 different jobs, and also hired them once. They are wayyy overpriced. Also, all they good reviews came in at around the same two month window. This seems very suspicious.They charge $160 for what typically costs $80 to fix. Theyve also quoted a $250 job for $900, quoted another $500 job for $2200.Their explanation of their overpriced food is We take care of customers. Duhh, who doesnt? Its like a teacher saying: I deserve to be paid double because I dont kill the kids.I gave them the $160 job, it was not any better than the $80 company I used before. Not going to try this company again.

Pa
Review №51

Always like to give credit where credit is due! Not sure how long I have been using this company but would highly recommend them. The guys that come out even the owner are always so friendly and are always there in adequate time!! You wont find a more honest dependable company!! We had to call July 4th weekend on Sunday and within an hour, Carl the owner was there and had fixed in 5 minutes! Now I call that service!!!

Fr
Review №52

We had maintenance done on our A/C units (preventative measures in preparation for summer).Miguel was very nice, professional, and exceeded our expectations. We would use him again for any future A/C needs. Thanks Miguel!

Je
Review №53

2 hour response time, quick diagnosis, 10 minute repair job, courteous and professional. Couldnt have asked for anyone better.Earned another regular customer!Thank you!

Br
Review №54

We had a complete system replacement and the price was great. The customer service was excellent and knowledgeable. I will definitely use them again and recommend them to friends and family.

Co
Review №55

WOW! Came home and the house was over 80 degrees! So I called Cool Climate out to my house. The service Tech came out on a Sunday afternoon, He was at our home within 15 minutes of my initial call. He quickly found the problems that our A/C Unit was having and replaced the parts on site. I wont be calling any other A/C company again.

ro
Review №56

I stand with everyone else’s 5 star review. Very caring and attentive to my problem. The receptionist first tried to help me diagnose the issue but when that failed she had someone out to me very fast. Problem was explained and fixed fast. Customer service over the phone and in person both amazing!

4E
Review №57

Our heater suddenly stopped working Friday night. Called them Saturday morning and within the hour, a technician came out. Very polite and professional. He diagnosed the problem and fixed it at very reasonable price. Highly recommend.

ma
Review №58

A++++ AC went out and needed to be replaced. Pricing and service was better than anyone in the Burleson/Ft Worth area. They went out of their way to get my AC back up and running. I would happily recommend to anyone in the area, and I will continue to use their services.

Ke
Review №59

Im usually leary of businesses with a perfect 5 star rating, but after having to use Cool climate, it is very easy to see why they do have that perfect rating. Starting with their dispatcher, Janet, all the way down to the techs that came to my house, they truly do have unparalleled customer service. The whole entire team went above and beyond what was expected. They explained every step of the process (had to have my whole entire unit, inside and out replaced), and took the time to explain everything to me in laymans terms. I will absolutely use them again, and refer them to everyone! Thank you Cool Climate, for everything youve done for us!!!

Ma
Review №60

We have had Carl for our air conditioning/furnace man for many years! Carl is dependable,reliable and honest! Plus his prices are extremely reasonable! One couldnt ask for anything more! Thank you Carl! We appreciate you! Gene and Marcy Bonifas.P.S. His staff is the best too!

Am
Review №61

The best company you will ever use. They care deeply about their customers

He
Review №62

Cool Climate is a very good HVAC contractor servicing Johnson County, TX. I am a retired home inspector and know how difficult is to find a competent and honest HVAC contractor. I highly recommend them.

Sa
Review №63

Hats off to these guys Im so grateful we called them they saved us money from the time they showed up to the time they left with a family of 5 thats whats most important besides that they were very nice very professional very clean showed up on time installed my entire heat and air units in a half of day I dont normally Bragg on people but these guys rock thanks so much cool climate

Je
Review №64

The receptionist/phone operator was very helpful and kind. She did everything in her power to diagnos the problem and solution without having the repair techs come out in order to try and save me money. The techs came out fast and were very professional. They had the AC back on in no time! I will definitely use them again if there ever is a need!

Je
Review №65

What absolutely great service late on a Sunday night! Carl was professional, courteous, and spot on with our A/C repairs that came in less than the expected price! Would recommend highly to friends and family. Hope we dont have to use them again, but if we have ANY A/C issues, we are calling Cool Climate!!

To
Review №66

Rock stars! Responsive, helpful, and efficient. Marcus and Carl took great care of me. Very fair. Had to come out a few times, but always did in less than 20 minutes!! Hope to never use again, but would in a nano-second!

Wh
Review №67

Came home to a flooded bathroom from a leaky AC. They were able to get to me within 30 min and fix the problem quickly to prevent more damage. Wonderful customer service and technicians! Highly recommend!

Du
Review №68

I have had to use them two times. They arrived on time and were very professional. They also located the problem and fixed it without issue. Best of all, they support law enforcement personnel.

ja
Review №69

Finally learned how to leave a review. Better late than never. Aircon went out late on the 4th of July. Called CC expecting a hot and uncomfortable night or two at best. Carl came out and fixed it within an hour and charged much less than I was expecting. I keep his number handy now.

Br
Review №70

Called in a pinch today because we could not get a place weve used before to make it until tomorrow. Not waiting in 100° heat for a day. They promptly called back, made it here within 15 minutes, diagnosed the problem as a bad capacitor straight away, replaced part and checked unit and were done in less than a half an hour. Great job! Hopefully I wont need service for a long time but if I do, they have my business.

Ry
Review №71

Would recommend to anyone in the area. Affordable and honest!!!

Je
Review №72

Want to thank everyone at Cool Climate. My moms heater quit working at her house and the temp inside her home was around 40 degrees. I contacted Cool Climate yesterday morning and the guys were there 5 minutes after my mom returned home yesterday afternoon. They found the problem, gave my mom a resolution and went to work. Her inside unit had fried and had to be replaced. My moms house was back to a toasty temperature by dinner time. I appreciate everything you guys did for my mom and her pup. Keep up the good work, you guys rock!!!

De
Review №73

Pros:Female associate was very polite & came across as being caring apathetic of your current situation. She help me troubleshoot over the phone in Hopes of remedying my problems I was having with my unit, mentioning if it didnt resolve my issue they could have someone over as dairy as 7am the next morning. When the recommendations did not fix my issues I text her 6:30am the next to schedule someone to come out, and I kid you not, she replied with 2 minutes(calling me) asking me for my address & name, informing that a technician would call me when he was in route. Five to 10 minutes later I got a call from a male technician (I believe his name was Carl) telling me he was on the way. Before I could get out of the bed, my doorbell was ringing! Now thats what I call speedy service! Long story short, Carl diagnosed & fixed my problem in under 29 minutes! Who can complain about that right!?🤷🏾‍♂️🤷🏾‍♂️ Female rep was awesome & Carl did his thang! 5* here!Cons: Well I dont if it was just who I was🤷🏾‍♂️🤷🏾‍♂️ or maybe just who he was(his personality) but Carls courteousness and friendliness was 180° different from the female associate I spoke with over the phone. When I rings more doorbell, he looks at me & was like Show me your thermostat no good morning my name is so & so......no what problems are you having or nothing (maybe he already knew from the lady over the phone🤷🏾‍♂️). So as I bring him to the thermostat I try to make small talk asking him to pardon the messiness of my home due to 2 toddlers, there was zero response other than, after lower the thermostat, I need to go outside . So now Im like (to myself) maybe I not the kind of person hes use to servicing (mind you, I read all of the great reviews of what a great guy he was personality wise, but Im not witnessing this at all). So now Im like this will be a one way conversation if there is to be any at all. Moving on.....So as he goes to outside unit I decide to volunteer information/history about my unit informing that during the lifespan of my unit Ive had to change a capacitor twice (I have some knowledge of these AC units) & normal changing out of the filters and no soon as I say that he just say in a matter of fact, robotic, strictly business attitude You have a bad capacitor . So, to myself Im like cool. Thats great! Mind you Ive already mentioned changing these out before (so I already know how much capacitors cost. Anywhere from $9-$35). So changes out the capacitor and I went inside I immediately feel cold air as my thermostat drops👍🏾👍🏾! Then he checks my freon level & I have to ask him what the level was as he responds with its a little low . Now mind you once again there is no informing of how much any of this will cost prior to doing any this & hindsight being 20/20 I should have asked if he wasnt offering (which was out of character for myself), but knowing how much capacitors run & the service charge of $79 I had been calculating the cost in my head. When it was all said and done my damage was $329! $79 service charge, $100 freon (i had no gripe with those fees), but what I had an issue with was being charged $149 for a capacitor that dare anyone price any where that you find for over $35! Now if that isnt the definition of upcharging then I dont know what it is. So know when I inquire/ question that cost for a cap I could get for as low as $9 but all he could do is chuckle and make light of Well those Chinese made capacitors are worth a damn......Im like So what this American made one is made of gold or something? 🤷🏾‍♂️ So now hes talkative try to explain the R-22 freon fee (what which I never disputed because I already knew the price on that had went up), but there was know explanation of the charge of this $149 capacitor. I know for a fact if he would have communicated that fee prior to installing it I would have deferred & got one on my own. So me I given the tourist/foreigner charge. Maybe I wasnt what he was use to servicing... I dont know.🤷🏾‍♂️🤷🏾‍♂️ you tell me. That is all.

Su
Review №74

Great fast response. Good people. Found a fuse and replaced it. Even after hours!

Er
Review №75

Carl and his crew are friendly, professional, and deliver great customer service with a quick response time. We couldnt be happier with our repairs!

Mi
Review №76

Wonderful service. Would highly recommend.

Te
Review №77

Honest people with quality work at exceptional prices.

Kr
Review №78

I called this company and the technician showed up with in a couple of hours. Identified the problem and had my AC unit running again. They even tried to help me over the phone to see if it was something I could fix. Over all, good experience.

Ra
Review №79

Great people and great service

pb
Review №80

They do excellent work

Ma
Review №81

Excellent service!

Ed
Review №82

They came late in the evening to fix a clogged line! They literally saved me thousands of $ on potential water damage!!

Ra
Review №83

Good and honest company!

Information
34 Photos
83 Comments
4.8 Rating
  • Address:2840 FM731, Burleson, TX 76028, United States
  • Site:http://coolclimateac.com/
  • Phone:+1 817-295-6519
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–4pm
  • Sunday:7am–4pm
Offerings
  • Repair services:Yes
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