I had my Heat Pump and condenser replaced when my heat pump went out in Summer of 2017. My Home Warranty Company recommended Team Hope. They came out and did an initial inspection. My Warranty Company Recommended that I replace both the heat pump and condenser in my AC Unit. They would not warrant otherwise. Team Hope came out and installed both a new heat pump and condenser. I was happy as I now had cold air again pumping through the house.A couple weeks later I was vacuuming the house and I smelled mildew. I walked into my guest bedroom and I could see water stains and mildew on the ceiling. I called Team Hope and told them that they had installed the condenser incorrectly as it was leaking and overflowing. They sent an experienced technician to look at the situation and he made adjustments and stated that some of the setting were not correct during installation. He took pictures of all the water damage and stated that the owner would contact me and take care of the repairs. Nobody called me so I decided to call them. I left messages on voicemail and explained the cost to repair and paint ceiling in bedroom would be $500-$600.But nobody has shown our requested to pay for damages. Another technician came out and installed another part on the condenser that was not installed during initial installation. He also stated that owner would take care of me and make things right. I have now had the ceiling repaired and painted using my own funds. I have not decided if I will take them to small claims court. If I do I will be adding all the fees necessary to file in small claims court. I can only say be careful who you choose as you get what you pay for in this world.

Last summer I called Team Hope Air and a large company to get quotes on fixing my air conditioning. (Mind you it was about 100 degrees.) The large company came and gave me a very high quote and shortly after Team Hope Air came and gave me a quote for less than half the price! Not only was it cheaper but David, the technician, gave me pointers on what to do to keep things in good condition. Within 30 minutes David had everything replaced and cleaned. Outstanding service.

David was the technician that worked with us and he was awesome! He offered us good advice about options and system maintenance and was so prompt. The rates were low and stretched above our expectations. You cant beat that!

The owner will never answer any of your calls. He will have his receptionist Reggie tell you he is in meetings all day when he is lying. He buys cheap equipment & purposely messes up your existing equipment to make you have to spend more.

Thank you so much Team Hope for your great work. You are truly a company of integrity and I was very happy with the service you provided. The technicians were all great and had our unit fixed in no time.

My AC went out on a 100+ degree day on a Sunday and you guys responded to my call pretty quickly. Not to mention my AC was up and running the next day. What a blessing, thank-you!

Team Hope air will take GOOD care of you, just like they do for us. We wouldnt think to even call anyone else and I recommend them to everyone. Yall are the best!

We were extremely pleased with the work that Team Hope Air completed. They listened to everything we said, and did exactly what we wanted. Im happy that they follow through on what they say.

I am so please with Team Hope Air. My main AC unit stopped working. We called two different companies, including Team Hope Air. The next day I received a call letting me know that there was someone available to fix the problem. My AC unit was quickly fixed. From now on this is the only company I will ever call for heating and air issues.

David from A Team Hope Company in Burlson, TX is just the best. Hes so patient and is always willing to answer any of my questions or concerns. I greatly appreciate his help!

Theyre really good people at Team Hope Air. They get the job done in a timely manner and the result looks great. I always appreciate the work they do.

Let me just start by saying that this is the absolute worst ac company I have ever hired, they installed a brand new system for me and it has not worked properly since day one and I have not been able to get them out to fix it and its been over a year since they did it, the owner of the company came out one time and promised he would send someone out to fix it but never did and now wont even return my calls. Also one of his employees stepped through my ceiling and then was very unprofessional when I made him fix it (he did a terrible job) If I could give a 0 star review i would.

Not only will Team Hope do a good job with whatever you ask in a timely manner, but they do it with a smile on their face. We have had them help us on several occasions and each time they are a pleasure to do business with.

I had a problem with my AC unit, and after getting the run around from a previous company, I called Team Hope Air. Within minutes the technician was able to determine what the issue was and completely resolve it. It was amazing to see someone work that fast, and completely fix my problem.

Team Hope is truly a great company of trust and honesty. Everyone is really friendly and courteous, the owner Dan Hall is always fair.

I cannot say more better things about A Team Hope Company. They do good, honest work and I really appreciate it. Keep working hard!

After finishing the work, the technician from Team Hope Air suggested a lot of great information to help us maximize the life of our new AC unit. We couldnt be more pleased with the work they did.

If anyone were to ask us for the name of a reliable AC company, we would definitely give A Team Hope Air. They are reliable and very dependable.

This company is dishonest. They double charged me for their services and refused to make it right! They are very unprofessional! They billed me twice in matter of a few days ($464.00) in overbilling! Do not do business with them!

I am so pleased with Team Hope Air. My main air conditioning unit stopped working when the outside temperature was over 100 degrees. Team Hope Air was able to come out immediately and have everything back up in running in a day.

I submitted a request for a quote on insulation and air duct cleaning. The next day I received a call from someone in the office, they made it sound like it wasnt really worth their time. The lady said that the owner would call me back to set up a time to come and do the estimate, that was a week ago and I have yet to receive a call.

When David came over to fix our AC he really went the extra mile. He showed us how to prevent having problems with it in the future and then cleaned it! When he could have just fixed the problem and left he really went above and beyond. You guys are the only people we will call.