PF is a franchise gym and they’re located throughout the country. Every location varies in equipments and gym size. This PF Burbank is clean, spacious and followed health protocol. Staff were nice and friendly. Parking lot was decent in size and easy to park. Men’s locker room was cleans of spacious. They have all the equipment that we need. Overall, it’s a good and decent gym to workout.

Its clean and spacious.All the member thoroughly clean their machines after use.I can tell its better than any other middle grade gym such as LA fitness or 24 fitness.Well managed thats what I can tell

Nice environment all around at this location. Right next door to the Burbank Airport. The parking area for Planet fitness is right alongside the main landing runway. Its cool to watch them, especially at night. The staff here are awesome. Theres plenty of stores at this location. The Vallarta is one of the best Ive seen. Theres a new Starbucks, several diners, and clothing stores, a bug brand name discount shoe warehouse across the street, .....good environment!

A super clean and sanitize the environment. The playlist is getting better. The elevator old music was forcing me to carry my music. Please add music that will encourage you to enjoy a workout in such a beautiful clean and welcoming environment.

Great gym! Great staff! Great atmosphere! 👏🙌💪🌟The only thing is they need more squat racks bc sometimes you have to wait more than 20+ minutes just to get on one from about 8am-11pm. Other than that, always clean, gym members are always flexible and courteous of others & I love how many members here are committed & serious to their health & gains 😌💪

Little hard to find but nice gym. I like the layout, the machines are clean new looking well kept. Everything is on the same floor. Love the 30 min work out station.

Amazing place, friendly staff, great machines. Clean and safe environment! Highly recommend!👍👍👍

Im at the gym trying to release so.e stress. I tuen and look at others doing their thing and what do I see?People not adhering to the state and local masks mandate!Approached the desk to inquire about enforcement and the girl says we know! We check once in a while but theres nothing we can do about it!Yes you can do something about it! You can enforce the mandate or request that the member leave the premises!Ive been a member for quite some time, its usually good, but lately with Delta variant I dont think they are following protocol.

There’s just so many people trying to work out at the same time. I tried to cancel my member ship and they told me I had to write a letter to the facility to cancel. Then after I wrote the letter, they emailed me and said I had a past due amount of $89 and could not cancel my membership until I paid it off. I absolutely do not recommend this gym.

Great gym with great amenities. They have cleaning stations all over the gym so you never have to walk far to get a wipe to wipe down equipment.I took off one star because their wifi never works.

The pandemic worse than it was last summer, opening this place up with no distancing or mask enforcement is outright irresponsible. They quietly started charging people again and refused to let us freeze our accounts for covid.The contract says you can cancel online but the club wont let you, nor will they let you do it over the phone. That made me a couple days late to prevent an annual fee from being charged as a result, even though I was told over the phone I could come in by the 10th to prevent it.Nine months of gym usage resulted in 2 annual fees and 15 months of membership fees. Hope the extra $100 was worth all of my future business.

They are allowing people here to go maskless. Please cancel their memberships!

This place is greatsanitation stations everywherepleasant getting with a smile when you enter and leavethe staff goes above and beyond to take extra special care to make sure the customers are satisfied

Clean and well maintained location. When machines break they are usually repaired quickly.Plenty of cardio equipment, but not nearly enough weight machines for the crowd. Even during off hours it can be hard to get to everything you need. No more than 2 of any type of lifting machine, and only one pec fly/rear delt machine.Its Planet Fitness, so its cheap but you get what you paid for. If youre an experienced lifter this probably isnt the right place for you. Its designed for casual workouts and fits that purpose fairly well enough.It would get a higher rating if there were more equipment. If you just want cardio its 5/5, but if youre looking for a gym youll usually have trouble getting a complete routine in.

Honestly this my first time coming to this gym. I felt I had to come on here give a review because I literally left my phone by the toilet and someone handed it to the front office while I was showering and it gave me some faith in humanity but mostly this gym thank you so much 🙏🏽💪🏼🙏🏽

Great staff. Nice locker room. This location can get really crowded, just fyi.

Too many people. Its like I race people to try and get the bench press machine. Thos r always taken. So it messes up my push/pull routine and I have to find another way to hit chest. Everything is good but they need to add at least 2 more bench presses.

I have began coming here since they opened up 24 hours again. I come normally around 11pm to 12am at night and theres practically no one there at all. A lot of people complain during the day but if you go to any gym during the day it will be crowded no matter what. The money you pay for this membership and the benefits you get with it are definitely worth it. If youre not happy with it you can definitely go pay 200 to 300 dollars more somewhere else and I guarantee you it will be twice as crowded as well. I have not had any issues here since returning and love that they keep it clean and are constantly filling the sanitizing bottles and paper towels. These people leaving negative reviews are definitely being babies and being spoiled brats for sure.

I like working out here. Its a comfortable space. I miss the treats- but thats life these days

Was there this week after the pandemic started, and I felt safe because there wasnt as much people as I thought, its clean as usual and everyone was wearing masks. Since theyre now open again 24/7 the lady told me that the best times to go because is less crowded, its early in the morning, like at 5 or 6, and from 12 to 4pm. Ive been there at 1 and at about 4 and yes, it isnt as full.

Machines are not spaced out for social distancing and I didnt see anyone cleaning the machines after being used. I personally couldnt find any hand sanitizer or cleaner.

Absolutely horrible gym. They only have 1 of each machine and no limit to how many people can sign up. The gym is packed at all hours of the day unless youre into working out from 1 am to 5 am.A simple 30 minute workout takes hour and a half because youre just left standing around waiting for the machine youre looking for to free up. I once waited for a machine for 14 minutes because the 2 friends on it decided to take their sweet time on it.If youre looking to only do cardio. You should have much issue because they got way too many cardio machines.

Nice, Clean, and very well taken care off. Staff is very nice and act professional at all times. Always cleaning up making everything nice and tighty. Pretty good crowd control.

Wonderful. First time back since 3/2020. Clean, cleaning taking place throughout, friendly staff and social distancing on all machines. Not too crowded st 10 AM this morning.

Google review and Yelp review on Planet Fitness. I just joined and paid Planet Fitness on Sherman Way and Vineland. But they did not let me in the club today because they said I owe the Pico club 200.00 to 300.00 dollars. So I told both clubs that Im going to talk to all my lawyers tomorrow about suing Planet Fitness. Obviously Planet Fitness sucks this way. They rip people off constantly. about suing Planet Fitness. Obviously Planet Fitness sucks this way. They

It was great, my first work out after 8 yrs.

I live in phoenix az and my brother lives in north Hollywood and I love going to this gym. Its a clean gym with lots of great machines! I also got to meet Howard. He is such a cool guy! Has the place organized and is always attentive to everyone there. Also the environment is great too. Great memories here!

Huge PF in Burbank. Lots of folks working out on New Years morning. Have the standard PF gear and then some. Not able to super set on equipment because, leave your machine and someone else is on it. Drag, but is what it is. Nice facility though

Very nice place...lots of equipment for a reasonable monthly price. Had a really great time..

It takes for ever to get inside and work out since they make you wait outside due to covid restrictions Im guessing, which makes no sense because everyone is even more crowded and closer outside then if we were all let in and get on with our workout since the machines are more spaced apart then the people outside. Plus they now close way too early and open up late, this was one of the reasons I initially joined, to be able to workout whenever I had an opportunity and be done in an hour or so. They should only charge partially, since they are only partially operating

I understand implementing new policies due to Covid, but we are not able to knpw how things work until you harshly experience it firsthand. I arrived with the simple intention to talk to reception to get filled in on how things work to see if it was worth keeping a membership there but they told me i still had to wait in line? And it is not 24 hours anymore? How about a courtesy email or call to let us know the hours changed and what the time wait is... is there a time limit? If people workout for hours, we will have to wait outside for hours?

Wont let me cancel my membership at the Vineland branch in N Hollywood/ burbank over the phone!. You have to go in. Why???? They want to keep stealing your money!!!. They want to inconvenience you!!.

Way to busy cant get any time in on non cardio machines...

Charged me after a year of being not charged (due to pandemic) I had no use for the membership because I moved from the area. The refused to cancel my membership/refund me my charges. Avoid them at all cost they are a shady business who intend on ripping off their customers. Also the gym is a pig sty and not worth 50 cents a month let alone 10$. F u planet fitness

I like how some reps at the front desk greet you as you come in.

Not sure how they are going to start taking a monthly fee without warning. No there was not an email sent “in March” & someone shouldn’t have to troll planet fitness social media for info. The girl stated “well OUR managers aren’t issuing refunds. Call corporate.” They are closed. You know. Due to the pandemic.

Enjoyed my workout today! I was worried because the crowd meter showed it was super busy but when I arrived no line and lots of machines available. So idk what’s the point of the crowd meter but whatever I was happy I got to workout like before.

Really large place, plenty of all kinds of machines, they also have a30 minutes work out area besides the other large workout area, clean, friendly, lots of parking space and its only $10 per month! Are you kidding me, Lol, why would I go to pay more someplace else!

I was working out my arms in the back for the first time since the gym reopened and was disappointed to see there were two different guys not wearing masks. One had it under his chin not covering anything working out his buddies and another didnt guy not part of that group didnt have it on at all.Didnt once see an employee go back there to check on the area in the hour I spent there so they stayed that way the whole time.

Sometimes the other users are dirty. But the place itself is clean & doing a good job of spreading out workout spots throughout the

Awesome location 👏 just very busy!

Great price, even better app. the app does it for me, as it lets me know how crowded (although things are going back to normal, its still nice to know in order to prepare a workout accordingly).

I went to cancel my membership, and was charted hidden fees.

Friendly team, Super clean, Working machines and Easy parking. Hope this location opens 24-hours soon or at least a bit later.

Will never go here again I saw a worker sneeze on the machine with no mask on and he left

Messiest planet fitness I’ve ever been in. Cold showers.

Have not been there yetJust signed up as a member 1stLot of signing of papersI love the hours open 24/ 7

Excellent customer service. Wonderful Helpful staff.

Its very clean and the customer service is great

Love your workout!

Quick stop pretty clean

Terrible customer service. Was charged the annual fee of $39.00 along with being charged the membership fee monthly for the last year, when the gym was closed due to COVID and I wasnt able to use the membership. When I called to cancel my membership I was told it couldnt be done over the phone and I would have to come in to do that in person due to privacy reasons. This is absurd and absolutely not the way to keep customers / members. Extremely frustrated and annoyed by the unwillingness to help.

Are the showers available for use here ?

Even though Google maps says the gym is open luckily I called. No answer to the phones. Then i did a search says as of Oct 5th its closed. They show a promotion on the website and still always you to join. Lucky I paid nothing to do so but i wanted to exercise.

Cant beat the price, but it would be nice if they had more variation in equipment

Enjoying going to get a workout

The manager stole money from me. They changed me twice and refused to refund my money. Dont go here.EDIT TO OWNER: I just e-mailed you. Hoping we can resolve this as soon as possible.

Clean and safe place to do exercises!!

Very great employees excellent service

I love the service it was a great place lots of space and I bought a phone there and I got a new service

I am a visitor at this location. My experience has been a very positive one. My fitness coach brings me here for our sessions. She creates the best combination of exercises and equipment for me to build on my fitness plan. There is plenty of selections, and always availability for use.

Excellent service, great location, great equipment, for just $10 yes $10 dollars a month and yet all those complaints on the reviews..My advice to all the negative complainers, Be more thankful that there are places like this affordable for a good workout to relieve the stress and be fit and healthy..If this place it’s not good enough for the complainers stay away from every one who really goes to work out and mind their own businesses..God bless them all..

Cheap and not super packed. The equipment is pretty new. They keep it nice and clean. The only thing I dont like is that they have a bucket of tootsie rolls at the counter. Like really? This is a gym.

Cool gym. Plenty of cardio machines and not too crowded. Nice spacious layout and plenty of weight lifting machines. Clean bathrooms and large locker room/shower area. Love the location! Directly behind the Burbank airport so you can see lots of planes coming in and out. Just a little added bonus if you enjoy that sort of thing.

Lindsay lacks professionalism. I couldnt tell if it was her lack of training or her naturally condescending attitude, why shes disrespectful. I called at approximately 10 a.m and was on hold for 17 minutes. Finally, I called a second time, wondering if this location in particular had preferred times when clients could speak to a representative on the phone. However, the same thanks for calling, please hold protocal before I could get a word out. I figured that they are probably busy, however, Im curious why staff chooses to not inform clients about when the best time to return a call is to receive assistance and avoid being on hold for 17 minutes, what if an employee was alone at the front desk for 30 minutes while another was taking a lunch break? According to Lindsay We simply put a client on hold until theres 2 employees at the front desk and by protocol, staff is trained to place a call on hold until 2 employees are at the front. Repeating herself when I explained how disrespectful this is to clients who prefer this location as there home gym and are treated as if they do not matter by protocol. Lindsay replies We cant inform them of a better time to call because the person at the front has to worry about the clients present, thats our priority. That sounds like a lazy way of handling a high volume of clients at once, of course, if that was even the case here. Howard, please hire and train your staff accordingly. This was a terrible representation of the training of your staff at this gym based on my interaction with Lindsay.

Friendly staff keeps the gym clean.

The most active, upbeat in the zone Planet fitness.

Massage beds are worth the black card

“Just 10$ a month. Im not on a mood of your jokes”😂! this really was my reaction when one of my friends recommended this place. But he was serious! This place is offering more than you are paying. They deserve at least 10 Stars not only for its cheap monthly prices but also for of great, really great fitness devices has provided.

Very clean, staff is friendly

I really like this gym and the fact its 24 hours. Good equipment, plenty of cardio machines, clean locker rooms,/restrooms, friendly staff and great extra perks of massage beds and chairs. My only complaint is the Total Body Enhancement booths have so many burned out red light bulbs in each booth. I mentioned this to the front desk but didnt seem prompt replacement of bulbs

Who thought it was a good idea to sell more memberships than the building can hold?! Literally have to wait in line for a treadmill. 1 starThe people that go here suck but the manager Howard is awesome and literally the best ever. Great customer service and trains his staff well. 5 stars

Employees in front are sometimes welcoming. Some more than others. Some employees can be a bit stone faced at first (with that I dont really want to be here attitude). Gym is almost always busy, surprisingly on weekends (during the evening) as well. Restrooms are generally clean but seat covers are sometimes needed (both Male and female)

The gym has what you need to get a good workout. You wont get the extra care and attention that other gyms give you but then again thats why those charge you $30 or more a month and this is $10...Aside from that the gym and equipment is kept clean throughout the day which is hard to say about other gyms...My only complaints are minor, which are when one of the gym equipment is out of order It can take weeks to get it fixed or replaced. Wish they had nutritional items to purchase instead of plain water and gatorade.

Didn’t like the cancellation policy. I moved to Bay Area San Francisco and my gym membership was in North Hollywood. When I wanted to cancel the membership because I didn’t have the gym near my home in Bay Area. They asked me to go to North Hollywood location to cancel the membership because different location can not cancel the membership. Also planet fitness does not cancel the gym membership over the phone. So I had to call my bank to stop payment and bank charged me $30 for cancellation fee.

Great Gym.

Nice staff, nice people working out.Good location

After Covid19. I went around noon on a weekday. Every other cardio machine is off limits. I feel safe there.Some of the free weights area is a bit crowded but there is 6ft spacing. I feel sightly above average safe there.Im happy for the high ceilings to help ventilate air. Many hand sanitizer stations. The cleaner to use to wipe machine is high grade stuff. But the proper way to use it is to spray the machine and wait a bit to wipe it down.Saw employee properly sanitize some equipment. I saw majority of guest not wipe down the machine after use. Gross with all their sweat.Half were wearing a mask. I wasnt but had it half way on. You need one to enter. I just try to stay away from people that are exercising a bit too hard and huffing and puffing every where. I worked out hard af today. I stayed a bit away from people. I was keeping my huffing and puffing to myself.Overall I would come back. Felt safe but would still suggest washing hand and wiping equipment a bit more.

Clean gym! Great amenities if youre a black card member (or whatever they call it). Its nice to not feel self conscious for once at a gym.It gets really busy during certain hours, especially right after New Years (obviously). Great place for the price.

Loved 😍

Clean and always organize. The Staff is AMAZING!

It’s a nice gym and clean but I spend almost an hour and half more at the gym just waiting to use a majority of the machines they have so I would recommend somewhere that isn’t so overcrowded because it’s almost always impossible to actually get through a workout in a timely manner

I love that this place is open 24 hours because sometimes when I cant sleep I go to work out. Good facility. They have a good variety of machines and the place stays pretty clean. Sometimes during the day it gets crowded and I cant get the machine I want, but usually I come late so it isnt an issue. Id recommend it.

I have been to many gyms in my 52 years and this is by far the BEST. It has everything I want and need. The best part is the hydro massage I get at the end of my workout. I walk out feeling amazing. It is very clean and the staff is very helpful and friendly. I highly recommend Planet Fitness!

This location (especially after dark) is always crowded.With no exaggeration, members are standing in line waiting for their turn on a treadmill.If youre worried about security dont, just like all other planet fitness gyms this location has plenty of surveillance cameras.Warning. Once again, this is a very crowded location with only two showers in the mans changing room.

Its a clean environment and geared towards general fitness. Great for beginners. Would be a great idea for the owner to invest in a dedicated bike rack (preferably inside for piece of mind since bikes are regularly stolen). If not inside then a chain link fenced off area so bikes can be secured and customers can be worry free.

I love planet fitness is cheap and clean they always make sure everything is on the right spot. 🙂🙂

This is a good gym for a starter. The monthly fee is affordable, but there is a lot of people, and I mean A LOT! You will probably end up waiting to use a certain machine if you go after work. I am also disappointed by their management of quick-circuit areas, like 10-min-abs or 30-min fitness areas. I love the concept, you go in, spend a certain time on each machine and get your training done quickly. However, people just sit there on their phones or do 5 series at ones which prevents me from finishing my training. The staff is really nice and every time I point this to them they interfere and ask the person to leave. But still... It just ruins my training.But, I am happy with everything else: it is clean, it is friendly, there is always place in Black Card Members area.

I have no complaints. The price is great, it’s open 24 hours. It’s clean and the staff are nice.. AND I love Pizza night and Bagel mornings (w/ cream cheese)

If you’ve heard the stories about Planet Fitness, they’re probably true. It’s an affordable gym, but that means it comes with its share of issues. The gym itself has many machines, although between 5p-9p it can get pretty busy. As a black card member it’s nice to have extra access, and for a price that’s less than half that of many gyms. Remember though, you get what you pay for. At the end of the day if you’re truly there to workout and get in shape, then it’s a perfectly fine gym.

Pretty nice...specially for the price. One of the bigger ones that Ive been too. Lots of room by the weight and machines. There are special little sections for abs and the 30 min. workout and lots of newer machines. Staff if always walking around and cleaning up and the bathrooms and showers looked decent. Its in the back of the plaza when you go in by the backside of the airport.

Very clean and friendly staff

The lady in the front, I believe her name was Jessica had a nasty attitude which made me not want to sign up nor was she understanding & willing to help work with me to have a good experience or ever come back. I wouldn’t recommend this location. Employees should be nice and work with the customer but instead she was rude. My friend had experienced the same thing & due to that they canceled their memberships as well. If there’s any number I can call to further explain, it would be greatly appreciated thank you.

I went to the 24 Hour Fitness at Galleria at 1040pm and they told me they couldnt let us do a drop in because the register was closed so we went to Planet Fitness. Not only could we pay to get in, the staff was super friendly and helpful and the place was perfect for a late evening workout..

Had a great workout even I was Conner in the parking lot good job people that’s real love ❤️

My wife and I have been coming here for the past two weeks and so far so good.Weve been taking advantage of the black card and got multiple massages with hydrobeds and massage chairs.It gets busier than other gyms, you just need to pick a good time, usually after 9pm or earlier than 6am.They have lockers (you will need to get a lock), showers and drinking water fountains.Each machine has basic drawings that are very easy to follow.Staff is great and always nice.The gym is open 24/7, is very clean and you would usually see the staff cleaning the floors and the machines.Most people wipe the machines after use (the gyms policy).At the time we signed up they had 2 memberships:$10/month + $29 sign up fee with no commitment.$19.99/month + $10 sign up fee with a one year commitment (1st month free cancellation, then its $58 to cancel).On both membership youll be charged $39 annual fee. You can always upgrade and downgrade from one membership to the other.The more expensive membership is called Black Card and includes free unlimited use of hydro beds and chairs, massage chairs, tanning beds and red light beds (Black Card Spa). It also gives you the option to go to any PF nationwide up to 10 times a month + bring with you a daily guest.*These prices and terms might change in time.

You get what you pay for. This is not in regards to the equipment, the equipment is decent quality and seems to be well taken care of by the gym. Due to the lower cost of membership there is more members and attendance is higher. This means longer waits for equipment and a more crowded gym. The mens locker room almost always reeks of body odor. I avoid it as much as possible.

Great gym not crowded in the morning. Its open 24hrs as well. Restrooms clean and not humid like some gyms.

Its a planet fitness: no real weights, no squat rack, no free barbells or benches, only Smith machines n other machines. You can get a decent workout but limited on scope and later max scale in progress. Only there for the location and that its cheap and will go to a real gym soon as can afford and convenient.

Its gets supper busy during the evening, but in super A.M it supper dead. best time to go