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Burbank Fitness Club
226 E Palm Ave, Burbank, CA 91501, United States
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Burbank Fitness Club

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Je
Review №1

Recently moved to Burbank and using BFC for the the first couple of days here are some feedback I have:1 - Best pricing around. Before I signed up I tried to take tours of other gyms in the surrounding area and the other seemed borderline predatorial. When I signed up for a trial at the other gyms, they pressured me into just signing on altogether. It was when they sat me down did they lay out all the EXTRA fees (monthly gym maintenance fee, one-time annual fee, just to name a few) on top of the low monthly fee they advertised on their site. People at BFC were super chill. Will gave me a tour, asked if I had any further questions and didnt pressure me to sign on. Thats the reason why I came back. PLUS no hidden fees, period. Even waived the activation fees. 5 stars there.2 - Had all the equipment I needed. Deadlifts, machines, free weights, spacious rooms where I can do abs quietly, everything. It was really great quality. I will note that for the main deadlift equipment there is a slight crack in the ground, but doesnt affect my overall workout. Everything is clean which is a huge plus. Fairly big lockers too for daily use.3 - The vibe is super relaxing. People are really nice, wipe down after they use the equipment, and are overall considerate with face masks and social distancing. I really appreciate that. Wifi is decent too, never had speed issues.Overall I was super pleased in finding this place, even though the other gyms said there are no other comparable gyms around the area. Do your research. Take tours. Dont be pressured into signing on immediately. If youre looking for an honest review, this is one from a recently joined member. No buyers remorse here.

An
Review №2

I lived in Burbank for 8 years and this gym has been my go-to from day 1,(under different owners and names of course). It wasnt until this last ownership/management that I truly felt this gym is something else.They remodeled, brought in new equipment, and added a lot more classes. The front desk is always extremely nice and helpful too.For full disclosure, I did work at this gym for a short period of time. I was in between jobs and the management helped me get back on my feet until I started my new career. This is the type of environment this gym creates. It feels like home and you feel like you see all your neighbors.I moved to Sherman Oaks and I tried to find a new gym close to my house, but I cant find another gym that I can compare to Burbank Fitness Club. So Im still going here and training with one of their personal trainers, Ceri, who is absolutely amazing.So, I would highly recommend Burbank Fitness Club as a go-to gym.

NI
Review №3

Recent new member as of early spring 2021 and am happy I made the switch from another local health club to Burbank Fitness Club.Clean facility, competitive rates, expansive cardio and free weight areas, good size rooms for classes. All good stuff. However most especially is the staff. Friendly, helpful, available. Jocelyn, Aleisha, Dominic are some I know by name but impressed with all.I dont usually post reviews but compelled to when it comes to this place. Highly recommend Burbank Fitness Club for all no matter what ones level is - dedicated gym goer or new to exercise. Wont disappoint.

Ch
Review №4

What can I say, I love this gym. When it closed down during the pandemic it was so sad.....since coming back they have done a really phenomenal job at making sure everything is really clean. Im so impressed with how often they clean the equipment, every time I am there someone is cleaning the equipment, its amazing! I feel so comfortable coming back and working out again! Love this place so much!

Jo
Review №5

Full disclosure: Im a tenant here, so Im a little biased :)For me, aside from not have a pool (the YMCA is literally right down the street), this gym is perfect for me. As an Exercise Science degree holder, there is little that this gym CANT do for you. Want good old cardio? Check, theyve got your back. Want to lift heavy? Check, theyve got you! Want Yoga, HIIT, Personal training sessions, Spin, or some of each in the same workout session, theyve got you!What tops it all off for me is that every single one of the people Ive met behind the desk has been super cool. Ive met vets of the gym and people on their first day and all have been welcoming, friendly, and helpful.No matter if you live here or are just part of the community and looking for a place to improve your health, the BFC is the place!

Ka
Review №6

I just joined in April 2021 and find this facility to be clean, tidy, with excellent staff and Trainers. Never crowded and very professional equipment

By
Review №7

Great gym, nice staff, welcomed walking guest

Ry
Review №8

Great gym, great staff. Love to support the local non-franchise gyms

Al
Review №9

As good as it gets! From the management to the cleaning staff.. smiles and client services with all the good stuff one needs to kick it into gear! This gym just isnt a pretty face tho... ALL the good stuff is inside of there. Classes, personal trainers, free weights, isolation machines, sauna with infrared light, and all you need to pull it back together when youre done! I AM LOVING IT! and Im betting you will too!

Su
Review №10

I’ve been a member here for a few years. It’s a great place with many types of cardio machines, the full gamut of weight machines and a good selection of classes. Staff are friendly and helpful, gym is always clean and machines are well-maintained. They’ve done so much to upgrade while they were closed during the stay home order and there is plenty of room to maintain social distancing. I’m so happy they are open again!

Mi
Review №11

Is gym life? Well...to me it is! Burbank Fitness Club keeps surpassing all the gyms I’ve been to. Top tier equipments, professional cleaning crew, gym staff, and the management is just straight GOLD standard to say the least.Let me tell you about this gym if you’re curious for yourself. This gym has everything you need! The AC is modified with UV lighting for clean circulated air, sanitation stations every which way you look, organized weights and friendly gym members.The layout is large and spacious. A lot of room to do your workouts without anyone asking “is that your water bottle?”The gym is feeling more like an end of the day spa/workout than your typical after work stress crowd that has a “I’m sick and tired of being sick and tired” energy.Love Burbank Fitness Club. This gym has set the bar!

T
Review №12

Great experience being a member of Burbank Fitness Club. The staff is always welcoming when you walk in. The equipment is kept in good shape. I moved out of the area back in October so I had to close my membership. All done with no hassle. If I ever move back to the area I will be returning to this gym.

Gr
Review №13

This place is one of the best out there.The post COVID-19 planning is perfect. It makes you feel well protected. BFC took all the protective measures to keep theirs members at ease and safe.The place is spotless clean, and I had a great Father’s Day workout with my son.

Ar
Review №14

Price is high but overall its a great gym. Ive been working out at this location for years and after the change in management, many things changed for the good. Equipment are all in good condition and if something is out of order, it gets repaired in a timely manner. 4 stars because of the price but overall great experience!

mr
Review №15

I have been a member for many years. They have the equipment trainers and classes that meet my needs. I am very happy with them.

Li
Review №16

Always a great experience at the Burbank Fitness Club! Friendly, helpful staff- Maria is fabulous! The equipment is always available when I go early in the morning..,never a wait. Clean facility and a non-judgmental group of people who go there to train. Great menu of classes that are included with membership...fun place to work out. Only wish is there were more equipment with fans built in!

Sh
Review №17

I used to teach spinning here several years ago. At that time, it was owned by a different company and I would have had a problem giving them even a 3 star rating. New owners and modernized equipment combined with their claimed installation of a new air sanitization system make me feel better about re-joining the new club.Theres no other gym in the area that has the space and quantity of different types of equipment that BFC has. Lots of options.As they say, the proof is in the pudding. If they keep everything as clean as it appears to be today, they will continue to grow. Hope they do.

Se
Review №18

Great 👍

Se
Review №19

Best gym ever!! From the staff to the trainers .. everyone is so kind and helpful. The gym looks great..great instalation done to protect all kind of bacteria and viruses. The cleaning lady cleans constantly. Sanitizers, wipes and everything thats needs to be in handy, is available in every step. I strongly recommend the burbank fitness club anyone whos looking for a clean, organized, clean, tidy and professionalstaff and trainers..and i say you be the judge. Love love love Burbank Fitness club. Its like Im alive and i call it my therapy time. Thank you!🙏💐❤

Ma
Review №20

I’ve been a member for a few months now and enjoy coming here. The facility is clean, never packed, and equipment is taken care of. The staff is friendly and there are numerous classes to take. Don’t know why this place doesn’t have higher ratings.

Ho
Review №21

My buddy got me into working out and suggested working out at BFC. I enjoy working out there but sometimes it does get pretty crowded, even on a Wednesday afternoon or a Monday morning. Overall its a good gym. Always kept clean, and the staff is generally pretty friendly.

Wi
Review №22

I’ve been a member here since before the renovation. It’s been amazing to see the transformation in layout, construction, management, and overall quality of environment. Definitely love this gym for its modern appeal, staff, cleanliness, and location. I highly recommend it!

St
Review №23

I love BFC as a gym, it’s a great place to work out, I love the staff how nice they are at the door and the personal trainers are also amazing

Ar
Review №24

Love this place!!! Super low prices and surprisingly great yoga classes. Arjunas are my favorite.

Li
Review №25

This place is great- clean, not crowded, lots of equipment, and the management and staff is so much nicer than when it was Burbank Fitness. They always great you when you check in, have complementary small workout towels, saunas, and a remodeled locker room. Not sure why some of the reviews aren’t higher unless people are thinking of the old management/club at this location!

Sh
Review №26

They changed the prices. I guess they have new management and changed the name. They didn’t copy over my information, so now I’m paying 3x as much. The information that they were undergoing changes would’ve been nice and people who’ve been with the gym should be offered discounts. For the new price I might as well have stayed at the YMCA across from them.

Pa
Review №27

I think this club has turn around so much. Terrific new attitude, revitalized facilities, at the price that cannot be beat. For spin class enthusiasts, Traci and Stephanie are out of this world!

Sa
Review №28

Im really not a gym guy. Gyms count on annual resolutioninsts who go a few times, then leave their languishing memberships on perma-pay while they continue to live unhealthy lifestyles. Facilities are poorly maintained and the atmosphere (I mean the literal air in the building) is stuffy.BFC seems, so far, to be a well maintained facility. The air is breathable! Ive tried a couple of their Box & Burn classes - and theyre great! Still recovering from an injury so I cant quite comment on a lot of the weight training stuff, but you need to check this place out.Clean and well maintained. Generous hours. Try it!

Tr
Review №29

I tried to cancel my membership multiple times via email which they never got back to me about. Then they charged late fees for me not paying a membership that I had tried to cancel for months. The gym itself is fine, But as you can see by reading reviews if you have any billing issues youre going to have a lot of problems. Do yourself a favor and go to a better gym, If you cant afford a better one then go with the prepay route for this gym.

Er
Review №30

Ive been a member of Burbank Fitness Club, since 2010, when I became an avid Spin enthusiast.Initially the gym was convenient to where I was living at the time. Ive seen the gym go through a variety of changes over the years, some unfortunately not for the better. However. Those days are gone. Since new owner and management took stewardship in 2017 the gym has undergone remarkable changes.A complete renovation has given the facility not only great curb appeal, but better and wellmaintained equipment.Putting the icing on the cake are some of the long term smiling faces, Amanda White is the one woman powerhouse that keeps many of us coming back. Her dedication to her Spin & Bootcamp enthusiasts is palpable. Her knowledge of body dynamics and exercise modification is superb. Her friendly and charming personality is sincere and a cornerstone of what this Gym means to me and many of us.Additional friendly faces have made their presence known, I cant not end this without mentioning Maria Avilés, another helpful personality and smiling face. Whether you are greeted by her at the reception desk or in a class, shes part of the gyms Army of Stars.Thanks Burbank Fitness Club! Youve come a long way.

Li
Review №31

I love training at the Burbank Fitness Club..Maria is always there with a smile and a happy greeting when I arrive... never a line to use machines, always s class going on in the training rooms. Worked with a trainer who showed my husband and me how to use the px70 straps and it was a challenge! Wish I could afford more training 1 on 1s. They are realll!

Ro
Review №32

I just become a club member. It was a long time I was looking for a nice place to work out. Finally, I found it. It is not very crowded and the most important thing is that the showers and the bathrooms are always clean. You should park in a public parking which is just across the street. The membership is just $10 monthly which includes gym and some classes. They have Yoga classes which you can pay extra $15 monthly.

No
Review №33

I was really surprised when I visited my friend at the Burbank Fitness Club. Back when it was the BAC, the place was a dump - theyve overhauled the place, and added a lot of great, specialized equipment. Its a large facility, and when I was there it definitely wasnt crazy packed.

LI
Review №34

I dont recommend this gym for many reasons. The main one is they are charging you without notifying you.i called to cancel my membership they said if you pay $90 we would cancel your membership but after few weeks it changed to $125. Worse customer service.

Su
Review №35

Burbank Fitness Club is wonderful. The facility is modern and clean, the equipment is extensive and new, the staff and trainers are friendly and knowledgeable, and the classes are great - what else could you ask for?

fr
Review №36

Its a solid gym that is cleanly enough. The equipment is decent although some of it is a little old. The staff is friendly and the gym has plenty of cardio and weight machines however the gym gets crowded often and some times there is a wait on machine. Overall good gym although they could make the locker room smell a little better

Ka
Review №37

My boyfriend and I recently bought a 2 year membership for BAC because the Hollywood Way location was close to our house. But now THEY ARE CLOSING that location! Im furious! NO REFUND! They just take your money and then close!Now the downtown Burbank location is going to be packed and I doubt we will ever even be able to get on a machine. Aside from the fact that we will have to drive 30 min to get there! Seriously wished we had joined a different gym. STAY AWAY!

Je
Review №38

Draconian contracts. They will extort as much money as they can pry from you and will not let you jump ship without a fight. Too many red flags to go over on this review. Management is also not customer friendly.

La
Review №39

Worst costumer service! I recently relocated for work and had to cancel my membership. I was never told in order to cancel your only options is to email and wait for them to get back to you. Theres no number available to speak to someone about the cancelation process. When I called I was told to call back because they were busy and were currently with a customer. Apparently I wasnt. Then I asked when was the best time to call back and I didnt really get a response. I asked if they can give me a call back when they were done and was told they were unable to do that. Great price but not worth the unprofessional customer service.

Ti
Review №40

I have to imagine that those who complain about staff and the customer service are unfriendly, unreasonable and perhaps combative people in their own right.It wasnt more than two weeks after I joined three years ago that I could count each member of the staff as a friend. Very often it happens that those who perceive indifference or aggression in interaction with others have brought that response upon themselves by their own insecure, self centered, combative nature. I have experienced nothing less than friendliness, encouragement and enthusiasm from everyone who works at the Media Center location and Im sure its the same at Hollywood Way. I have turned my life around for the better at this gym and I give lots of credit to those that greet me by name every afternoon that I work out there.

Ha
Review №41

Private gym, with great staff & members! Classes are off the chain! 💪

Jo
Review №42

Friendly staff. Gym kept very clean. Has nice daycare facilities.

Va
Review №43

If you take a shower after a workout, the shower/locker area is DISGUSTING! ILL MAINTAINED! NASTY! REPULSIVE! VILE! FOUL and SMELLY!!!Now black mold is starting in one of the shower stalls. I emailed the management and got no response. I called the health department and, unless the facility has a pool, they dont care. Im outa here!!!

Ti
Review №44

FRAUD ALERT. This appears to be a VERY popular complaint, across the board.I canceled my membership (in writing, as requested) almost two months ago and I am still being billed. In fact, theyve billed me FOUR TIMES in the last month: $10 (9/19), $60 (9/19), $19 (9/22) and $10 (9/28). Ive called and emailed both the Club headquarters themselves as well as the Payment Company. No response. This is FRAUD. Ive reported it to my bank and Im headed to the Better Business Bureau right now.

Sa
Review №45

This is an OK gym, it is 2 stores and the downstairs is mostly crowded during the night times but it is still manageable. The upstairs is where machines are located and there is no rush on them like at all. There are enough machines and trademills and cycles. Also there is a large hall for classes and also there is a child care facility even during night. Its not a hooking up place for sure and thats why I like it.

Ro
Review №46

Worst place ever. Do not even come here you will regret it.

Ar
Review №47

The new ownership have been doing great work here. Know is great place for work out

Bo
Review №48

Friends are free on Friday so being one, this is a special offer until March 30th.

Mi
Review №49

Seems to me the crux of all these bad reviews is that the old gym closed down unexpectedly, and the new one, with different owners, wont simply let the old members walk in like nothing happened. As a member of both the old and the new gyms, I think this complaint is silly. The new owners arent responsible for the fact that the old ones took off with the prize money. Its a different business, and I rate this place here solely on quality. Its decent and improving. They are renovating everything while trying to keep the gym open, which is obviously inconvenient to everyone, but the gym looks much better. The hours arent great, and it gets too crowded at peak times, but most gyms do. Ill re-evaluate in a few months when I have more time to work out, but for now Id give it a B-.

Va
Review №50

They shut down the location that was close to my house by giving a 5 day notice! The other location is about 25 minutes away.They make you pay in full price and then they dont offer refunds for closing down an entire gym. Dont go here! Save yourself the time and effort there are much better, cleaner gyms in the area.Never dealing with these dishonest crooks again. I heard they have lawsuits against them too because of how they handled this.

Cr
Review №51

For $10 a month it was great only been with them for 2 months then they closed no advance warning just packed up and left us hanging!

J.
Review №52

The staff is nice enough. The equipment so-so. Being crowded at times is expected for a small gym with such low prices for the area. But there are definitely other issues.They try to keep it all clean, with an emphasis on try. The carpet in the mens locker rooms is the stupidest thing Ive ever seen in a gym, making about as much sense as carpet in a kitchen or bathroom. That is because carpet can harbor fungus, bacteria, and more.. things that cannot be cleaned off and disinfected without shampooing (vacuuming does not cut it). I never had problem with athletes foot till going here, and I tried not to NOT step on the gross carpet with bare feet, apparently with no success. I also saw a smear of what appeared to be feces on the shower wall that took weeks to be cleaned, apparently they only clean the floors regularly. GROSS!However, my main problems came like others here in the reviews, with the billing. They had my CC, did my initial payment, charged it normal for a few months.. Then after a few more months, I get stopped when going in and told Im several months behind. It was all suppose to be charged to my card, I told them. I was given an office number to call, which I had to spend time calling over and over during prime business hours, trying to get someone on the phone, which once I did they were short with me. They tried to tell me that my CC number must have changed and I did not update it, which I explained it did not. Then they blamed it on their system. Finally, when I looked at the CC account to follow-up, adding up the months paid and owed to the charges, I find out that they overcharged me. I bring it to their attention, and the BS ensues. They credit some of it back, then charge too much again. I finally just quit, paid what I actually owed, and told them if they did not drop these erroneous charges, Id pursue bureau complaints due to their incompetence. They finally dropped the charges. It is weird to have people acting so blatantly stupid and not doing the simple math, while working in billing too!I guess you get what you pay for. Never again!

Br
Review №53

Caring & innovative new ownership & management. Beautiful, clean, & purposeful.

Jo
Review №54

Going for 2 years for $10 a month its good but other gyms are way better but Im on a budget

MA
Review №55

Great gym great price great area always parking hope the open new location soon

MA
Review №56

Burbank Fitness Club stole $50 from me after THEY cancelled my account.Lori and the rest of management at Burbank Fitness Club cancelled my $10 BAC membership and told me I can join BFC for $25 a month. I had no interest in paying more than 10 dollars for this small gym with very few ammenties. So they Cancelled it or so THEY SAID. Turns out Lori and friends continued to charge my account and stole $50 from my credit card over 3 months. After demanding my money back, I asked them to make it right somehow. Lori laughed in my face and said its only 30 dollars (it wasnt) and that they welcome my lawsuit. Keep in mind theyre monthly rate is $24.99 and they continued to charge me $10 a month (not a current rate) plus a $20 fee after they cancelled my membership. Best case scenario - unbelieveable neglence. Check your bank statements folks. These are not good people.This is the first review I written in years.Ryan

Sl
Review №57

Very shady - I moved to a different gym about 3 years ago, yet I still get emails EVERY WEEK about late fees that didnt get through on my CC. Another patron told me about that, so I actually cancelled the credit card (I had paid them in full) after I cancelled the account in person, yet 3 years later they still try to charge me and slap me with late fees. You can NEVER cancel your account, and paying in full upfront is just a bonus for those guys. Check your credit card statement!!!

Na
Review №58

They kicked ddg,flight out for sneaking in but they didnt issam ashkar is a racist white sour cream cracker

Ky
Review №59

Great gym friendly people and the manager Eddy was very helpful and easy to talk to

Lu
Review №60

This place is Horrible, I signed up when it was World Gym in Glendale. And now Im getting charged from this place that I have never even been to! Then they wonder why bad things happen.... cant get my money back and I cant cancel. Is there a lawyer out there so we could put these guys out of business?

Ch
Review №61

I workout mostly at the Victory/Hollywood Way location. Its easy to get in and out of. Ive been here on and off for 4 years. The layout is nice, the people who come in to work out are usually friendly and courteous, as are the staff. The place is generally clean, the staff does a great job of upkeep; and if you find something objectionable, they will respond to your concern. The focus here is weight lifting and cardio equipment. Evening and nights get pretty busy, but you can usually get to what you need. Lots of big screen TVs to keep up on sports, news, etc. Fair priced for what you get, some flexibility with payment and options, never had a credit card problem with them so cant relate to those complaints. Lots of instruction and trainers available. If your focus is weight or resistance training, cardio, or core training etc, you can get in shape here. Unless your looking for high end or ambience, this is a good value.

Th
Review №62

Burbank accused a black man of sneaking in and stealing when he didnt. That shouldnt happened to anyone. Issam ashka kicked out these men everyone shouldnt be accused .

So
Review №63

It is very good always i. Walk in my palm home evry thing is ok

ch
Review №64

This Gym needs a lot of improvements. ... in the summer there is NO working AC...its crowed down stairs and you can smell everyone heat sweat. The locker rooms are hot as hell in the summer and there is no AC in there either. The manager Eddy quit, so i dont know what to expect now. This use to be a good gym. The other location shut down and only gave their members a 5 day notice. They were still accepting people money and joining new members at the north location on Hollywood Way, but in the end the new members got screwed. People lost there Jobs who worked there because the owner did not pay his rent (he was 6 months behind). . . It is corrupt to take people money and not tell them you are closing doors, thats what companies do when they dont really have good intentions.

Ja
Review №65

With the new management they raised the membership to high. They remodel the gym but the machines are still the same old machines.

Gr
Review №66

Worse customer service I ever received from a company. Ive canceled my membership 5 months ago, but they still charge me every month after after the number out email I send them to refund my money and take me out there system. They dont even answer emails, what type of company is this?

C
Review №67

I signed up with BAC. My membership fee more than doubled last year- claiming because it included spinning. NOW its BFC- they claim what I paid did not include spinning but they wont call me back as promised by the front desk. On top of the lack of customer service- they want an additional $100 to be allowed back in for 2018.

D
Review №68

Used to be a cheap dungeon, now theyre going more corporate with hidden fees. Still feels the same on the inside despite the spit and polish. Lipstick on a pig. They slightly reduced the hours theyre open. I hate this gym. Hate it. This review is a direct response to the money grabbing going on.

ra
Review №69

Ok, could have better and cleaner showers.

Sh
Review №70

Been a member here for nearly 15 years. During the 15 years ive given 24 hours, crunch, and LA Fitness a chance but have always returned to BAC (formerly World Gym) because it is the only REAL gym. If youre looking for a workout, this is the place for you. If youre looking to socialize and waste time goto the starbucks across the street.

Ke
Review №71

I have been at this BAC for 4 years. I have never had problems with the billing, I treat the staff with respect and they reciprocate. The members in the weight lifting section are more personable then the lackadaisical cardio members, but thats a mark against people, not the gym itself.This gym does not have frills. It has AC sometimes, but frankly, if you go to the BAC to do anything but push yourself and sweat, you are wasting your time and money, and youre taking up space that the rest of us could use. For the value - less than $10 a month - the BAC is my favorite gym and I recommend it to my friends.My only complaint - very minor - is that they have pop music playing instead of some rock & roll, but...like I said: minor complaint.

PU
Review №72

Excellent value for your money. There is no gym that I know off that is 10$ per month. I drive 5 miles to it because of the price. The other gyms have to be on notice with their ridiculous pricing.It has all the machines you would need. No pool or sauna, but I do not use them any way because of the creep factor I learned from other places.Now I do not get why people are upset from the costumer service. It is the same in any gym. Bunch of gorillas on testosterone injections and illegal steroids can not even say their mothers name with out stooping to think, let alone give a good costumer service. There is no such a thing in gyms. Period. It is the testosterone stupid!That is why I only talk with the ladies on the counter. They are always nice and have their bearings right.The atmosphere in this gym is almost as square as orange county, but I like that. Too many whites and the blacks that go there are behaving white as Obama... But that is plus - the gym is relatively clean, no obnoxious people so far too.Not a good place to pick up chick, but which one is it nowadays... Also no gays so far as much as my gaydar is telling me. But I avoid the locker room as much as I can for this reason anyways...Conclusion:Forget about LaFitness, 24 Hours etcs... If you in reasonable distance to this gym - sing up and do not expect any refunds... You are joining the monkeys club so do as they are...

Sd
Review №73

They dont keep up with the equipment. My gf was doing the leg machine and the cable broke. I was very up set she could have got hurt. Everything is old and it over crowed. To many people stand around and talk. Management sucks employees are always talking to each other. Not worth 10 dollars a month.

Ca
Review №74

ILLEGAL ACQUASITION & CHARGE OF NEW DEBITCARDEvidently, I’m not the first this has happened to but hopefully I will be the last. BAC (Burbank Athletic Club) has illegally acquired my NEW debit card number after I verbally cancelled my month-to-month membership.After my debit card expired they attempted to get a new card out of me but I simply told them I was month-to-month and wanted to cancel my membership due to the fact that I had moved. I went 6 or 7 months and then I was hit with 6 charges in a matter of a couple days. What if I had insufficient funds? I could have been charged my monthly fee plus $35 for each overdraft charge. This could have cost me well over $300. They never attempted to contact me by mail, email, text or phone indicating they had (illegally) gotten my new card and were intending on charging it for the last 6 months of cancelled gym membership.In speaking with Mariah R at BAC, I was told their method of acquiring my new card was via an “Updated Card Reader”. She explained that a vendor (BAC) may request the credit card company (Visa or MasterCard) to supply the vendor with a customer’s (Cain) new credit card number ‘IF’ the vendor can supply proof that the vendor has had commercial relations with said customer. Via my connection with Visa I found this to be completely NOT true. They did advise I check with a specialist at my bank (Chase) for their input. Chase too confirmed BAC’s claim of acquisition as FALSE.Finally, I asked BAC if they had any document whatsoever (contract or otherwise) that gives authority to charge the new debit card. They said no.They have nothing by me, my bank or Visa.Chase has reversed the charges and blocked Burbank Athletic Club from charging me again. AND, Chase even waved the usual fee to do this. Chase states they will be doing their own investigation into this matter.I’ll be filing a civil suit as I’m not the only one they have victimized. I pity those that have, in fact, had their accounts overdrawn and accumulated overdraft charges.

Ir
Review №75

HORRIBLE! Wont cancel my membership even with written request and still charging me. Dont go here.

An
Review №76

Large aerobic room, spinning room, yoga room and nicely located downtown burbank. Cheap too.

Ty
Review №77

I don’t recommend this gym they let people walk through without correct ID and Islaam (the manager) is really racist, he kicked out these men who didn’t know thier membership expired and said they were “sneaking in

Ja
Review №78

I don’t recommend this gym they let people walk through without correct ID and Islaam (the manager) is really racist, he kicked out these men who didn’t know thier membership expired and said they were “sneaking in”

Je
Review №79

Horrible company, they randomly charge your card for 1 or two times per month. They sign you for really cheap for a year, you go once or twice, get disappointed and dont want to go again.But they keep charging your card random amounts you have to be careful, sometimes they charge you few times a month. Fraudulent company, stay away !!!!

Ir
Review №80

Good for training... Nothing else..

Ad
Review №81

It is the worst place ever. They r cheap cheap cheap. I cancelled last oct. And still getting charged and was told I wouldnt be getting a refund. Rude on the phone and was told to deal with it!. Practice Bad Business

Ch
Review №82

This place is a SCAM. NO ONE can help CANCEL a membership. The numbers and emails they provide DO NOT respond to requests and the gym staff will just say they dont store the information there. Had to cancel my credit card and still they try to charge nightly and send notices that they cant process my payment. Dont fall for it.

Na
Review №83

Burbank needed this local boutique gym.Get premium membership and do some yoga!

Al
Review №84

Most of the spinning bikes are broken and dangerous. All of the drinking fountains were broken. One bathroom sink was out of order. I was there for a fitness certification and I thought it was unprofessional

De
Review №85

Fire Issam Ashkar he racist

He
Review №86

This place is horrible. They use to be Worlds Gym and then moved without notifying me. When I called I could not get a hold of anyone and they gave no way to cancel. If there is an exsisting law suit against this gym, please contact me so I may join it.

Ka
Review №87

Great value gym

Le
Review №88

Nice gym but the management makes it ugly. Change the manager!!!

ma
Review №89

These people are thieves. Dont give them your credit card information, and dont pay up front because its only a matter of months before the owners are in prison and the gym is closed. Disgusting.

A
Review №90

There RACIST AND HAVE BAD CUSTOMER SERVICE

Re
Review №91

Check your bank account daily, they charge you more than once per month!

Al
Review №92

This company fraudulently charges its customers. Dont go here. If you request cancellation, they drag their feet so they can keep charging you and they then charge you ridiculous cancellation fees.

br
Review №93

They will screw you! DO NOT GIVE THEM YOUR CREDIT CARD so far cannot stop them from continuous erroneous charges and they dont have any office to call to help you. They dont answer phone or email!!!!!!!!!

Je
Review №94

Completely racist

Ka
Review №95

Ddg sent me here

예리
Review №96

This guy is supposed to be a trainer at this gym.... but he has this kind of attitude... the gym is no better... they didnt respond to my message or even read it.

Do
Review №97

Worst employee and manager

ja
Review №98

Worst costumer service ever

ch
Review №99

Cheating us. Get our money for 2 years and closed the location. No refund.

MA
Review №100

Bad service

Information
22 Photos
100 Comments
2.8 Rating
  • Address:226 E Palm Ave, Burbank, CA 91501, United States
  • Site:http://burbankfitnessclub.com/
  • Phone:+1 818-861-7530
Categories
  • Fitness center
  • Gym
Working hours
  • Monday:6am–9pm
  • Tuesday:6am–6pm
  • Wednesday:6am–6pm
  • Thursday:6am–9pm
  • Friday:6am–9pm
  • Saturday:6am–9pm
  • Sunday:6am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Membership required:Yes
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