I heard of the CPR store from Yelp. It had 5 stars and a lot of nice reviews. It is also right up the street from where I live. My battery in my phone was draining very fast and I did not want to buy another phone at this time. I went in and the gentleman checked my phone and said it was the battery. He replaced it within a few hours and cleaned it. The prices are reasonable and now my phone is working very well. I have recommended this place to a friend who needs there screen fixed in their I phone watch.
Fast, courteous and fair prices. The phone repair process is made easy with an online appointment on the CPR website. Would definitely go back.
Repair for cracked screen was quick. No issues. Would recommend definitely.
Amazing service and amazing work, been here twice and they fixed my charging porter both times for a reasonable price. Great group of workers
The guy that helped me was really nice, informative and pretty quick. Went in on a Friday at 12:30 and had my phone back a little before 2. He fixed a bright white stripe on my screen (new glass and a protector).
First time here. I normally go to a different location and the guy there i believe his name was Sean was friendly and helpful. He fixed my phone issue. He had what I needed in store. The parking was not bad at all.
They changed the screens on my phone and there was a little issue. When I brought it back they were very accommodating and very professional and made everything perfect. I highly recommend.
Called and speaked to a man on saturday July 17th at 2:53pm. Rude, talked down to me, hung up on me twice but wishes he did the third time as well Im sure after how I spoke to him. Will make any excuse to not help you and then be rude while theyre at it. Dont bother!!
Quick and communicative and MUCH more cheap than Apple!!
Honest and friendly service. Decent turnaround time on screen repair. Did not try to upsell me on anything I didnt need.
I broke my phone using a work vehicle. I searched several places, even APPLE to see the cost of replacement. Some wanted an arm and a leg, and APPLE was by appt. that would take weeks to wait. Searching CPR Repair on my search history on FACEBOOK and viola, I called them and received an awesome quote and went straight to them. They said 3 hours and it was fine by me. Today I picked it up and it looks awesome. Like nothing happened.I’m impressed and satisfied. Thank you guys again.
Great customer service. Fixed my camera lens that was cracked and the back of my phone which cracked as well. All in one hour!!!
Rip off! Shady at best!Pay extremely close attention to the work they do. I got my phone back and it had visible burn ins (light backgrounds) on the supposed new screen. I have proof of the burn ins.Took it back to get replaced and then other problems that were obvious just hard to explain. Be very aware and cautious ⚠️
Amazing service!! Super fast and efficient!!! Love them! Sean is very helpful!!! Thank you very much! Highly recommend this place!Fixed my iPhone 11 Pro Max camera lens within minutes!
Sean was very helpful honest and pleasant to work with and I highly recommend having your electronics repaired here.I’m not happy that my phone fell off my bicycle and broke the screen. I am happy that it is almost as good as new after repairs.
Very best affordable phone repair ever!!Since my phone is Samsung S7 edge got broken screen really badly as well no backlight and wont come on, so I took it other place near by, some of them want 350 to 500 dollars for repair for Samsung S7 Edge screen and the replacement of screen are expensive either and The S8 phone will be cost so expensive for repair. But this place give me a best discount and best reasonable price that I can afford to pay. So I got 50 dollars off. So I paid 299$ to repair the Samsung s7 edge- Love this store but the reason why I put the 4 stars because it took them over 3 hours to fix my phone... I noticed other customers said it was done by 20 to 50 mins. But mine was took 3 hours... it didnt bother me about waiting so long, unless if you have patience to wait- also they dont have S7 and S8 phone case, screen protecter, whichly they have it for older model phone have all of stuffs there. But expensive phone didnt go there but I cant complain about it. It was worth it!! Better than other place that cant do on time when you need your phone fixed right away and dont want to wait? Then that store is best place to go! As well Im happy they did great fantastic job to repair my Samsung phone! Thank you Albert Y.
Great customer service. Prompt response to my email regarding an estimate. Had called other places, but CPR Burbank was the only one to help fix my Nokia 7.1 Absolutely recommend this place for quick, effective service.
My Zagg phone screen cracked on my iPhone 11 Pro Max and had to get it replaced. CPR performed the replacement with lightning speed and the transactions were easy and efficient. Customer service was great and very professional.
Excellent service. Very reasonable prices. Kept thier word and did great work. My go to for phone repair from now on.
Replaced my Galaxy S9 battery in 1 1/2 hrs, good job.
Super friendly helpful workers. They are experts in what they do.
The guy that helped me was courteous and personable. Its tough to get personable during this time of Covid19. He answered all my questions, worked rapidly and appeared to appreciate my patronage.
Great fast same day service. Im very appreciative for your good work.tha k you
The back of my cell phone cracked. I called a couple of places that repair them and the price would be over $100. CPR was willing to do it for $60. I took it over there and in 45 minutes, it was like new. No problem parking and quick and easy service.
These guys took care of me but left my Samsung s20 ultra screen bubbly and I didnt realize til I got home.
Very expensive but nice people.
They do good work in a quick time line
So I received my Covid money. The only thing messing up my week, hell, my month was the cracked screen on my Note 8. All it had was a small little crack. However, within a months time, the cracks had gotten much worse. I thought FOR SURE I needed a new screen. $199 plus taxes if I was lucky!Well, the sales rep took one look at my phone and tells me, you are one lucky man. I wont know for sure until I get the screen protector off, however, it looks like thats the only glass that cracked. Sure enough, 30 minutes, a new screen protector, and a top of the line Otterbox case and I was out the door for less than a $100 I was out the door. Now thats rare in this city, awesome customer service, and integrity.CPR Cell Phone Repair Burbank, they have me and mines business for life.Tommy S.
My IPhone 6s died on Monday, it wouldn’t take a charge. Took it to Geek Squad on Tuesday they told me the phone needed to be replaced. I knew it was just the charging port that was not working. Went to Apple later that day....they told me the same thing. Both couldn’t for sure tell me it was the charging port, but I knew that was the problem. Asked the guy at Apple if they could recommend anyone and they sent me to Melrosemac who told me the same thing....that they couldn’t do a repair and that the phone would have to be replaced. I asked them if they knew anyone and they sent me to CPR Cell Phone Repair. It was the port and they replaced it within 20 minutes! 🙌🏼Highly recommend this place if you ever need!
Love this place! And they have a deal for screen covers - if it cracks, they’ll replace for $10. Gone to them many times for replacements. 📱
I had a cracked camera lens on my iPhone 7. Shawn was super helpful from the first contact. I found his shop through a Google search. Excellent web experience and fast response - I received a quote within minutes, and made an appointment for the repair online. I dropped the phone off and it was completed in one hour, just as promised, for the exact amount of the quote . I appreciate this kind of service from a business and I would definitely go back again. Highly recommend.
Came into the store for a Zagg screen protector replacement. The associate was very professional and informative. Excellent service.
I went in for a cracked screen on my Samsung. They ordered the part, which was received a day later. Then it took an hour and a half to put the new screen onto my phone. Each technician was kind and the quick turn around was much appreciated. Highly recommend.
Emma fixed my phone screen that wouldnt turn on. She patiently explained the whole process and answered all my questions. It was about an hour wait, which she apologised for because they were backed up, but I thought this was rather fast, considered how long waits are at car and computer repair shops. They were finished exactly when I returned, and my phone was good as new! It was $199 for LCD screen replacement and $69 for water damage treatment, but there wasnt any water damage, so it was just $199 for me. Highly recommended!
Contacted CPR Burbank after seeing good reviews...Im now very aware of why the reviews are good. Emma was great to work with on my phone repair. She gave me quote and beat the time she gave me in returning the phone n great working shaoe.
Highly recommend for Samsung users, had a brand new screen on my galaxy s9 in a couple hours and came out like it was brand new
Great service. Fast, knowledgeable, and professional. Fixed my broken camera cover and cracked rear cover on my Note 8 within minutes. Will definetly go back, and will strongly recommend. Great job. Thank you!
Worth the wait. I had my battery replaced and its been a few days and my phone working perfectly. Update: I had to take it back. Any minor bump would completely turn off phone. I seemed like something is not properly secured. I got tired of playing to have it fix. Moving on to a new phone.
They get the job done in a timely manner. Very professional.
One of the best experience I ever had, these amazing people answered. All my questions even before I stepped into their store, I swear everyone who helped me were knowledgeable about how I can use my phone and I bought a new phone through their program . I will tell everyone about this store and share it on my Instagram and Facebook. Hands down. They did me so amazing 10 stars and a one . Need a phone repair right here need a new phone right here need cases right here . Call them today !!!!!
I was visiting from another part of the country and my home button failed on my iPad. After several calls to shops that only worked on phones, I found CPR, Burbank. They did not hesitate and did the repair in an afternoon without having to order parts. I was very pleased with the work and the reasonable bill.
Quick service on change my ipad battery within an hour. Great service, highly recommend.
I got there within 30 minutes of closing, so from the jump Im that guy.I explained that my Samsung Galaxy S7 SIM card tray was jammed, and they said theyd take a look. It was disclosed that theyd need to remove the phones back glass and that the glass could be cracked in the process. I nodded and responded, Well, please do your best.In less than 10 minutes, they had successfully removed the damaged SIM card tray and provided me with a replacement tray at a nominal cost of $10.00.Im very pleased with the result and happy they had the spare SIM card tray available for my S7. This was a significantly more cost-effective solution than going through the Verizon Wireless store.Thanks again!
Came here a few months ago to get my phone fixed and the service was OK everything was just OK. But for some reason there’s this big bright dot at the top left of my phone that wasn’t there before. Can you guys explain this?
Amazing company!! I love how they do business!! They try their best to get the customer exactly what they came in the store for.
These guys did a great job at a great price. Battery replacement in one hour. And theyre local. Win-win.
A place for individuals seeking outstanding wireless services and repair. Shant is exceptional and knowledgeable, had me in and out with a new iPhone 11! The whole staff is friendly
Second time coming here, first time they did a great job. lets see if they can fix my iPhone X, today . I have a good feeling about this place . Ill update with the review later when I receive my phone again .
Easy and fast replacement of cracked back cover on my Galaxy S10e. Great service, highly recommend!
Fixed my Galaxy S8 screen (both glass and digitizer) perfectly, also gave a discount on a new case for it! Shant the sales person was very friendly and informative.
Such a quick, easy, and painless experience to get my cracked glass screen and my cracked LED screen replaced on my iPhone XR. I was in and out in 30 minutes, and was charged a reasonable price compared to everywhere else I looked into. Will definitely come back!
My mobile phone was not picking up my voice in talk to text mode or while on the phone. I could only use speaker phone mode for calls. I took it in and they repaired it in a couple of hours. I had to return though, because after the repair the screen kept rising up above the frame of the phone and not staying securely down, as it should. There was a gap and the interior of the phone was exposed. But they fixed it and now it seems to be fine. All in all, it was a good experience, very easy and also affordable. I recommend this shop for mobile phone repairs.
This place is excellent!!! Even though I got my phone fixed here 2 years ago, I still remember my experience being excellent! My phone which was a iPhone 5s was completely destroyed. My screen popped off the phone some pieces of the phone came off and it was bent. I came here hoping they can fix my phone and oh boy they did and excellent job I’m so glad I came here they fixed the phone within an hour. When I came to pick up the phone, I was shocked to see it perfectly good as new.
Great customer service. Repairs done in a timely manner.
Quick turnaround. Accurate diagnostics and fair price.
Good
These guys are awesome, going back for repairs forsure!
Took my $1000 phone in for a screen protector replacement, because I did not like the one sent with the phone.CPR gave me a $30 protector.It covered up my selfie picture hole, that previously had a hole that was uncovered.Now my selfies are cloudy.They also left dust and bubbles under the protector, when they put it on my screen.I asked for them to fix these problems.They said I already agreed to what they put on and if I want to fix it, they have a warranty, but I will have to pay another $10.I have ordered 3 new screen protectors from Amazon and will be going somewhere else to have my problems fixed.BAD CUSTOMER SERVICE!They are the ones who need CPR!
The workers are nice and very knowledgeable. I would recommend this place to anyone.
Great group of people...helping fix small to big issues...they fixed my note 8 and its as if I got me a new phone..Thank you guys
Service was way faster than expected and the staff was incredibly friendly, definitely coming back again
Went in needing a basic screen repair. They said the part would take about a week to arrive. For the $120 it cost total, they couldve opted to ship it a bit faster. I waited for the call they promised regarding the arrival of the part, since its supposed to be a same day repair, but never heard from them.I called in to ask how things were going and they couldnt tell me. The person in charge of my order was out for family matters, which I completely empathise with, but no one else at the shop knew the status of my order. I called again the next day, still nothing. After a couple additional days of waiting I was told the initial replacement screen was DOA and they ordered a new one. More waiting.It took 10 or so days total to complete the repair, and when I received my phone back, several settings had been changed, the performance of my device was significantly deteriorated, and the screen on my device had several dead pixels. I basically paid $120 to have them hold my phone for a week and a half, and return it in slightly better condition.Waste of time and money. I wouldnt recommend this place.
Cell phone repair has come so far and CPR has been awesome. I had to phones repaired in Northridge and thought Id try this location. They mailed it. Took it in late on a Thursday. Shant was courteous and game me a 5 day estimate. They called less than 2 days later at 2pm on Saturday. I picked the phone up from a very pleasant Emma and Ken did a great repair. With two great experiences Im gonna guess that all CPRs operate eat this level.
February 2018 my daughter dropped her iPhone 8 and cracked the glass. These guys are so honest and fast at repairs. The phone has worked perfectly since the repair. Today she was not able to have any gestures recognized. We werent sure if it was the glass or the phone. We brought it into them. They did a manual restart, which we did not know how to do, (volume up, volume down, press and hold the power button) and presto the phone worked. They could have taken us for a small repair fee taken it to the back room and fixed it, but they did not. These guys are honest!!
Staff were well trained and I received excellent service!would definitely recommend this place to new customers
Great service, fast repair. Thank you Frankie!
I love this company! With five stores in So. Cal I will always have one nearby when myself or a friend breaks their cell phone. They are awesome on quality and price on iPhones. They also are Samsung experts but I’ve never had one. They always offer me a discount on accessories with a repair.
Great service
Ike and the joint is AWESOME! Easy, quick, friendly... Highly recommended.
Excellent service from knowledgeable and experienced Tech people for a very fair price
CPR cell phone repair in Burbank did a magnificent job repairing my broken screen on my surface pro 1796 I called many places and they wouldn’t even Attempt to fix my surface pro Not only do they have great prices but I highly recommend them if you’re looking to fix any of your electronics I will definitely be coming back for any kind of repair service I need thank you CPR
Fabulous Experience!!!I Stopped by the Encino Verizon store (where in the past, Ive had GREAT Service!) to have the cracked Glass screen cover replaced on my Samsung Galaxy Note 8. The guy I got today at Verizon, tried twice. Each time, there were obvious white particles left underneath the screen cover. He then said, We do our best. Here, take it home and do it yourself, handing me a new screen cover. I then stopped by the Studio City Verizon store. I took the new screen cover in, offering to pay any of the 3 sales reps just sitting there, to do it. Oh, We Dont Do That! But AMCPR was just in, and gave us cards. They DO ALL that type of work. I called AMCPR, and YES, they could DO it, and were Happy to do it! I drove over, and was Greeted Enthusiastically there! They applied the new glass screen cover Quickly & Perfectly! AND...They Were Exceptionally Personable & Friendly!!!AMAZING Customer Service!!!
I took my phone in yesterday which had shattered screen (SamsungS8). The store opened on time which I really apreciate. From the moment I walked in to the way they took care of me was just perfect. They did an excellent job in such short period of time since I really needed my phone to get back to business. Thank you so much for the great service and fast repair!
They were not able to retrieve my old phones info, but they had great customer service, very friendly and knowledgeable.
Excellent repair job done and helpful, informative and friendly customer service!
Great and timely service. Second time getting my screen replaced under the Zagg warranty.
I originally posted a 2 star review of these guys because I was annoyed that after spending 150 on a phone screen repair and some accessories, I took it home to find that the touch screen was wiggin out in certain areas. I took it back the next morning and the dude did not ask a single question or hint in any way that i may have been at fault. He happily took the phone, apologized for the screen, explained that every now and then a refurbished screen may not work properly but it’s hard to tell until it’s used thoroughly. It was replaced in 20 minutes and my phone is working good as new!! These guys really do rock and they really do seem very honest. Even gave me discounts on my accessory purchases. This is the first and only place I will go if i ever break my screen again.!!
Great shop ! Emma & Ken made sure my screen was fixed ASAP, great customer service & very efficient.- Marina & baby Alex
Awesome customer service!Thanks again to Sam!!
Needed to get my cracked screen replaced - fast, great service, highly recommend
Quick and efficient. Store is very nice and professional. Good job guys.
I needed the screen replaced on my iPhone 6s that I had received a a gift, Plus a new battery. I had a Groupon for a new iPhone6 screen that I also had received as a gift. Without an appointment, AMCPR in less than 45 min had me fully taken care of for less than $40. This company believes in satisfied customers!
Great service, parts are readily available but that drives the price. Oh well phones fixed with a warranty
Always top notch everything everytime!
Great prices and quick service!
Great service. Repairs last and the turn around is fast.
Can fix most phone issues. Broken screens, charge port problems and more. They do honor the warranty have had to bring devices for repair. Overall good. I would recommend.
Brought a Galaxy s8 in w/ a few cosmetic cracks in screen(nothing that effected functionality) and literally left with a DYSFUNCTIONAL BROKEN PHONE, but with a crack free screen! Do Not Trust! Would give 0☆ if I could.Oh and like other reviewers i got a discounted accessory too. Buttt, Dont be fooled-- on a $30 case he gave me a lol 15% off, which after taxes etc came out to $29. (N then found Same case @best buy for $10)
Excellent Service
I am using this place about 4 years. Great customer service, always you can get best offers and suggestions plus perfectly done job.
Gave me the lowest price and had the broken screen on my tablet replaced in just a couple of hours! Andrew and Oscar are the best, thank you.
Fast, convenient, already had my screen in stock. In and out in an hour.
Just got my iPhone 6s Plus fixed here. The service was great, the job was done well, and it was all done is 30 minutes! Definitely recommend coming here!
Quick service, and best prices Ive found anywhere near here. I got my iPhone 6 repair after I dropped it (my girlfriend) and it works like new!
Went to this spot because Amazon sent me the wrong part to fix my iPad 2 wifi antenna. I got the correct part from these guys, they are really helpful and super professional. Would definitely recommend and will do business again.
Quick diagnosis! Great price for a very quick fix. Fixed iPhone 5c bottom screen in less than an hour.
Love this place!!!! got my screen fixed in under 45 minutes. although few weeks later my screen started typing random things by itself and being all glitchy, I called and they replaced it for free in under 30 minutes!! still works perfect, oh and the guy who works in the front sometimes with the southern accent, damn he is cuuuttee!!! 10/10 would recommend this place.
Had problems with my phone charging. Brought the phone in. They did a quick cleaning and didnt even charge me for it. Phone works normal again. Thanks.
Very professional, fast and reasonably priced.
My Samsung S6 touch pad was broken, i got it fixed and still using it with no problem.