Willie Allen and the entire agency staff are first rate. The degree of professionalism and customer service is exceptional. We have been customers for over 35years and would refer others without any hesitation.

Great office. Erica is my particular rep. She was very helpful answering my many questions. She explained everything throughly and helped me get what best suited me. Highly recommend this office.

Love it here! Always get assistance when I need it. Araceli is the best and been there forever. Had insurance there since I was young and don’t plan on leaving. They go above and beyond to help you anyway you can without minimizing coverage. I hv definitely referred friends and family without regrets .

Willie Allen State Farm has been part of our family since I first started driving over 25 years. I’ve had my share of fender benders and Willie Allen has always been there to pick up the pieces and make sure my claim was handled promptly. I trust Willie with my home owners insurance as well and know that if anything were to happen he would handle it quickly and to my satisfaction. Thank you Willie!!

Absolutely love the customer service here, especially Araceli. She makes sure you know everything you need to know and ensures all your questions are answered. She is always in such a good mood when speaking to you. Definitely not moving to a different State Farm agent any time soon.

My agent Anyeli is so professional. And is always answering any question I have. She also helped me save a lot of money by switching to State Farm Auto and home insurance. Everyone there is so nice and professional. Recommend to anyone looking for a great agency who really cares about the customer

Staff is super attentive and are great at communicating. Araceli is thorough and takes care of you to provide the best service! I’ve been with this place forever and they don’t disappoint.

Great office, staff is very helpful. Erica is my particular rep and she’s always helpful in answering questions. Highly recommend this office

Ive had a lot of help at this office and every time I call I get sorted out quickly. My familys been with Willie Allen for quite a while and now that I have my own policy they are still just as helpful.

Been with this office since I got my first car at 16! Almost ten years later, Araceli has been super informative and helpful with all my questions and concerns! I have the best rate with full coverage out of all my friends and I never hesitate to recommend Araceli to them! Thank you, Araceli and Willie for always taking care of me.

Customer service were great and straight to the point! Answered every question I had asked. Their office manager is awesome thank you guys!

My husband and I have worked with the people at this State Farm office for years. Their customer service has been greatly original with unmistakable care. Kudos to Araceli and colleagues at this office.

Great customer service skills by the staff. Aracely is always professional, well informed and always in a good mood so just that alone softens up the difficult day when calling and making a claim. Jessica and Erika are great also.Have been covered by Willie Allen for 17 years and the few times I needed his office to step up and help get my claim processed it was easy.

The best customer service at this location. Araceli is always helping me with claims and just general questions on my bill. Good place to also get your classic cars insured.

Great people great prices come on in!! Team Allen is awesome!!

Anyeli was very professional and helpful when it came to explaining coverages. She helped me choose the best option for me and my family. I definitely recommend her for all your insurance needs.

My family and I have been with State Farm for many years. The customer service is excellent! Willie is very personable and he will answer any concerns you may have as well as his staff. Thank you State Farm for such professional service.

I’ve been with Willie Allen for some time and have never had a complaint. The girls are very thorough anytime I call or even when I visit the office. Would highly recommend this agent!

Sally is always so amazing to work with. She is knowledgeable about my account and is extremely efficient any time I call or email. I definitely recommend having her as your agent!!!

I been with Willie Allen Statefarm since 2013. Since day one hes been very helpful & professional. When I had to make a claim everything was handled in a timely matter. I DEFINITELY RECOMMEND HIM

I had been with State Farm for more than 15 years, by mistake I changed to another and I really was only one year and returned again with Stste Farm, I love the professionalism they have, ask for Araceli, she is patient and nice

Willie’s team helped me get the best coverage for my cars. They were very friendly and professional. I will be telling my friends and family to go to him and his team.

Very friendly and excellent service fully recommended dome of the best prices on the area 100% very nice customer service in the office and very happy with the service !!!

Knowledgeable and friendly agent. Very helpful support staff. Their insurance expertise is superior. I’ve been a customer for over 15 years.

Willie has been my agent for many years and he offers coverage for all my home and auto needs. He and his staff are professional and knowledgeable. I recommend him.

Just recently purchased a policy with his office and the girls there were very thorough with making sure all my coverage needs were being met. Friendly agent, will be referring family and friends!

This Office Has Always Taken Care Of Business, While Being Professional & Kind All At The Same Time !! (Always Friendly & Helpful Agents). THX !! WILLIE ALAN, FOR ALL THE BIRTHDAY CARDS OVER THE YEARS !!

I’ve always had a very pleasant experience. Customer service is great!! Thx!!

Good afternoon & I highly recommend Mr Allen & team for their gr8 service for many years. Keep up da good work.

The young lady Erica did a great job taking care of my insurance needs !!

Excellent office. Would highly recommend! Pleasant and professional staff ready to assist.

There is not one bad thing I can say about Willie Allen- State Farm insurance Agent. I have been a customer of theirs for YEARS and have never given it a second thought to even look elsewhere for coverage on my home & autos. My go to gal is Araceli and she is the BOMB.COM. SO friendly, Welcoming and always sends me things right away when I make a request. I def recommend Willie Allen and his team. Location is 4810 W 83rd St Burbank Il, 60459. If looking for an insurance company I HIGHLY recommend this place and also Araceli :)

Great people to work with. They served us well for almost 20 years!

I Have been coming to State Farm for a long time.Ive always had a good experience there.The staff have always been helpful!

Amazing customer service. Anything that I needed help with was resolved right away.

Jessica was awesome with my policy.Very nice workers.

Girls in the office are very attentive every visit i take to the office. Great agent as well.

The customer service agents are very professional and courteous.

I had a great experience with State Farm, because the answer all me and my wife questions and save us money.

Mr Allen and his office staff has always provided Top Notch service to me and my family.

Excellent customer service! Would highly recommend this agent

Great staff! My representative Araceli offered me all possible discounts and has always assisted in answering all questions or concerns.

Remarkable customer service ! 😁😁👍🏻

The staff makes Mr Allen look GREAT!

Great agent and staff. Very professional service.

Great service. Very attentive staff!

Great all the way around !

Have been insured with Willie for years . Appreciate their business .

Been a customer for 18 years, the personnel is very knowledgeable, helpful friendly. They go above and beyond to meet your expectations.

Excellent customer service ! Kind and knowledgeable staff . I have all my insurance policies here. stop by for a quote !

Very professional every time I call.

Every time that I have a question or need something, everyone in the office is so helpful and prompt. :)

I have been with State Farm for quite some time now. And I have got to say Araceli the boss lady as I call her is a very helpful and amazing agent. She has always helped me with any needs I have when it comes to all the cars I have Insured with them. I recommend all my family and friends to go to her and her girls. By far the best customer service I’ve ever encountered. Thank you Araceli for being you! :)

Jessica was Detailed and knowledgeable

Outstanding customer service!Very friendly staff - always available to answer questions and concerns!Of all of the agents I’ve encountered, Willie Allen is by far the most attentive to his clients.Overall a great office! Would recommend!

I cant say enough good things about Willie Allen State Farm. I have been with this agent for 20 plus years and the service has always been spectacular. Araceli is my particular representative and she is so knowledgeable and amazing. Thank you Mr. Allen for being so patient and taking care of all our residential and commercial Insurance needs you are the best.

I have been with agent Willie Allen approximately 6 years. In the years I have been with his office I have received great customer service. All staff are very professional and handle all customer needs. I have all 3 of my vehicles as well as my home insurance with them. I wouldnt have it any other way.I had only been with Willie Allen about one year or less when I reported a hit and run on my vehicle. Willie Allens girls took care of my claim, made sure I was satisfied and I received my deductible back in less than a month.If you are looking into an insurance company with a great agent and great customer service Willie Allen is the office to go to. I highly recommend to family and friends!Thank you for your services Willie

Willie Allen and staff are very knowledgeable about insurance options. Excellent and knowledgeable staff. Excellent service. Staff goes above and beyond to assist. - Very courteous. Bilingual staff is a plus! I would highly recommend to family and friends!

If(Xfinity) had associates working for them. Like State Farm agent Willie Allen staff, Especially (Araceli D) OMG Xfinity will move up from 5th worst customer service company in the world, to the top five best customer service. 💯%We need to thank Willie Allen for helping the community for all services they offer to us and at a very reasonable price. I live 28 miles north of BurbankTheyve been my State Farm agent for over 7 years, never any bad services from them.Araceli D... Employee of the month and year for me She has a special talent for customer service, and professional, that you dont see or hear of anymore. Shes a woman entrepreneur indeed, State Farm needs to hire her as a customer service spokesmans our trainee back in Normal Illinois. (Why to go girl)To sum it up excellent..Thank you! Willie AllenArcadio G.

Great staff and service.. knowledgeable, friendly, and super kind agent... Would recommend this office to everyone and trust me they know their job!!

Fantastic customer service . Angie was so helpful . 😀 The girls there are great .

Insurance agent Jessica Max was very friendly and helpful. Would definitely recommend you guys to family and friends. Thank you

Excellent customer service

By far the best service I have had in a longtime. Jessica Max was very helpful in answering all my questions and fulfilling all my insurance needs.

Very nice man to deal with extremely helpful

Outstanding customer service .

Fantastic Agent and Staff stop by for a free quote

Excellent customer service !!

Stuck

I have been with Willie Allen State Farm for many years now. I am VERY happy with your representatives who work there. They are VERY professional, friendly and go above and beyond to help you with your problem. That is why I give 5 STARS to this agency.