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Freeway Insurance
4829 W 79th St, Burbank, IL 60459, United States
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Freeway Insurance

Comments
mi
Review №1

Im super late but I had to give Marissa Gonzalez a shout out!! This young lady was awesome. I was in and out the office and she gave me a few chuckles. I had many questions and she answered every one and stayed so patient with me. I complained about a different office not giving me a laminated insurance card cover and she gave me a really nice blue one for my new card and policy. I will definitely be making this location my go to from now on. The ladies in there are so pleasant, very professional, and quick! Keep up the great work guys! If anyone wants the best service I highly recommend Marissa Gonzalez. You will fall in love with her! Most definitely 5 stars from me!!!

Ma
Review №2

I talked to Marissa about a few questions I had and she helped me with those questions and addressed questions I didnt realize I needed the answers to as well. She was a great help. It was nice to see that great customer service does still exist! She went above and beyond the minimum and was pleasant to speak with.

Ni
Review №3

Marissa was one of the most kindest people I’ve talked to in awhile as a person who works in customer service/sales I have to say her energy brightened my day, she had excellent professionalism and helped me with my insurance I hope to work with her anytime.

Je
Review №4

Marissa Gonzalez was a lot of help to me. She was able to answer all my questions and get the best possible insurance for me. Great customer service and highly recommended

Ta
Review №5

Shout out to Marissa who was the highlight of my long wait of 3 hours of trying to get ahold of someone. When I got in touch with her she helped renew my policy and ensured everything was there. She definitely turned a 3 hour call into a 10 minutes.

Ap
Review №6

I had a pleasant experience with Marissa today while renewing our policy. She was professional and informative. We talked, laughed and took care of business. Great Representative.🥳🥳

Ma
Review №7

Your customer service agent Marissa, did an amazing and all she can for me and I am very satisfied

Ni
Review №8

Just called to pay my car insurance and Marissa was very nice, friendly, and professional. Thanks for all your help

Yv
Review №9

Representative Marissa was super kind through the phone. Great customer service !

Ab
Review №10

I called today because I needed to renew my insurance and I spoke to Marissa. I wish everyone was like her because you get people and theyre rude. Thank you Marissa for having great customer service! We need more people like you!

So
Review №11

Marissa was so helpful and quick! Gave me a great quote within 15 minutes! Would recommend. Thank you for your service again!

Kr
Review №12

Service Was Very Awesome Marissa Was A Very Big Help In Deed,Friendly Environment, Quick On Their Feet, I’d Recommend Them To The President. S/o To Marissa In The 79th Cicero Office

An
Review №13

Marissa was very friendly, professional and quick with my service.

To
Review №14

Marissa was extremely helpful with helping me renew my car insurance, I recommend anyone, if you talk a rep from freeway insurance talk to Marissa she will get you squared away quick..all aces in my book.

An
Review №15

My visit at the office her nane is Marissa was very helpful and nice and very patient with me.Good communicating skills

Pe
Review №16

My service agent Marissa was attentive to my needs and l like her very much.

Om
Review №17

Marissa Gonzalez was fantastic. You need more workers just like her.

Ro
Review №18

Marissa G, was very professional and nice, ask for her she will take great care of you !!

Ha
Review №19

Very good service from marissa

La
Review №20

Called in to renew my insurance over the phone spoke with marissa and she was very helpful. Thank you

Sh
Review №21

When you renew your policy it is best to go into the office to do so. Today is Tuesday and I am still waiting on an renewal email from Friday. I will have ti go to office now, which is a small room. I hope that it is sanitized.

Sh
Review №22

Marissa G was very nice and helpful. Thank you for all you do.

Da
Review №23

Very Great Company & Good Costumer Service. Was able to get insurance Fast & Easy. Thanks to Marissa Gonzalez at the Burbank, IL location !!!!

Li
Review №24

Marissa help me so much she made everything was straight with my policy

Je
Review №25

Isabel Lopaz was great and professional and very respectful I like how she took care of all I needed

ge
Review №26

Very fast service and very very helpful

Jo
Review №27

Fast. Friendly. Affordable.

Ja
Review №28

Marissa was very professional, helpful, patient, and responsive!

Sh
Review №29

I talked to Marrissa this morning to get my policy renewed she was very friendly and helpful helpful helping me find the best policy for my needs. THANK YOU SO MUCH AND I ENJOYED YOU FRIENDLINESS.

mr
Review №30

I called to get a quote for auto insurance and Marissa ( hope I’m spelling her name right) was great! Very helpful and patient. Although, we weren’t able to find a carrier to cover the vehicle I’m purchasing, she’s still in the process of exploring other options. She was very helpful. I would definitely call back in the future

Ve
Review №31

Marissa good service, super attentive and very friendly, answered all my questions and helped me with a good insurance

ma
Review №32

Super bad service, they say they are open and nobody is there, I went to another one closer and that the internet is not working. I do not understand!!!

Ca
Review №33

Marisa Gonzáles gave me excellent, very friendly service

Information
6 Photos
33 Comments
4.3 Rating
  • Address:4829 W 79th St, Burbank, IL 60459, United States
  • Site:https://freewayinsurance.com/office-locator/freeway-insurance-burbank-il-60459/?utm_source=google&utm_medium=yext&utm_content=FILBUR
  • Phone:+1 312-517-9454
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–5pm
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