This place is clean and the employees are so friendly and kind.
I rented a UHAUL from these people for 24 hours and only drove it 14 miles at most. It went ftom $35 to $99 over night. They charged a $20 overnight fee when I turned it in at 5:45pm same day under 24 hours and $14 for fuel when it was not completely full when I drove it off. Some type of enviromental fee too. Crazy! Owner of Oakwood Tire didnt want to take responsibility in handling it telling me to call Iu-Haul. They took responsibility in renting it to me with no problem, they can take respnsiblity in this review as well. Id give them and UHAUL zero stars if I could. I was on the phone waiting on U-haul for 3 hours, and they stated theyll investigate verses take care of the extra charges I didnt authorize.Caution when using them for anythiing!
Mobile pick up is not available at this location. I wasted 30 minutes outside trying to locate a truck that was not there because I had to go inside to pick it up. The company should not make this an option if it is not available. After hours drop off is also not available at this location. I had to drive all the way back here at 6am in the morning to drop off the truck. Very inconvenient. Save yourself the headache and go to the Buford location by the Walmart.
Great customer service 👍
Spoke to Danielle - Mgr, very pleasant and helpful . Store got busy and asked if she can call back, and she did ! (Very rare in these ages if you know what I mean), great customer experience and service. Thorough and explained everything. Thanks and appreciate it much, would highly recommend if you need storage.. this is the place !
Friendly and helpful staff. Good value.
Danielle is amazing. The facility is great. The staff are very easy going and willing to help. I 100% recommend if you need storage. go here. 10/10
They always lose my U-haul. Literally every time I schedule one, it’s not there.
Amazing staff at this location.
Thanks to the manager for working with us on payment of our space .thanks for your patience
Very professional and courtesy staff
The spaces are temperature controlled. The customer service agents are great and were knowledgeable of the Uhaul services!
Friendly people inside.Do not do business with the 800 number. Totally botched my reservations for a truck and a storage unit.