Thank you to David and Team! They searched and found the perfect Jeep! From start to finish the whole process was easy and painless! Not pushy! No pressured sales here! Patience and class! I highly recommend them! I will buy here again!
I purchased my Tesla from Mall of Georgia MINI and could not be more happy with the purchase. The car has 30,000 miles on it and they were very easy to do a deal with to make sure I walked out of there happy. I actually purchased the car online and flew to Georgia to pick it up then drove it back to South Florida, where I live. Patrick and Paul were the people I dealt with And they were very professional. Even followed up with me two weeks later to make sure I was happy with the car. Highly recommend the dealership and my new Tesla. I now understand why Tesla is 10 years ahead of all other electric vehicle competition.
Jesse Marquez was super great! I let him know what I was looking for and he got me into my dream vehicle a Tesla model s if you need anyone that knows Tesla I highly recommend Jesse, he made the whole buying experience easy and made sure I knew how to work my new vehicle! after we purchased our Tesla any questions we needed to be answered he always took time out of his day to help me. Best experience Ive had at a dealership !
Let me start by saying, Ive purchased cars in value of 80-100k....however, today I bought a used Mini Cooper valued at just under 26K. Strangely....the service was better than Ive ever experienced. My sales person name was Edwin Flores. He texted me all important info (my preferred method). He was ready at the exact appointment time, with paper work and keys. We bonded over our love of our pets. He and all the staff at Mall of Georgia Mini were extremely professional and very attentive...it felt more like a social visit with great hospitality rather than a sales visit. I do hope all future visits are handled in the same care.
I just want to take the time out to thank Chris Cabrera and mall of Georgia mini for being patient with me and helping me find exactly what I’ve been looking for! You guys are awesome! 🤘🏾🤘🏾 Will be recommending you guys
Upon going to the parts department to purchase brake pads for my Cooper S I was greeted by Kyle. I was in and out in no time and Kyle explained to me why it’s important to change the brake wear sensor the same time you’re changing pads. Thank you for looking out for me Kyle and for helping me to get the job done right.
Jesse Marquez was awesome to work with! The transaction went very smooth,and the staff made the process a breeze! We will definitely drive four hours again to purchase our next vehicle!!
My sales rep was Jesse. He was awesome. He didn’t rush me. He didn’t apply pressure he listened and I had him going back and forth and at no time did he look bothered. He had patients and he sold me my first mini convertible which I love already. Oh and let me not forget the cute Mini Cooper dog I got as a gift.
I needed a taillight for my Mini Cooper. Kyle went above and beyond to source me the correct taillight and saved me a trip by prepaying over the phone. Really awesome customer service thank you for all your help, Kyle!
Shopping and buying a new car at Mall of Georgia MINI was a pleasure and stress free! John Bryan was amazing and wonderful to work with. He was a wonderful person to buy a car from and get to know! Awesome experience!
Buying a new Mini was pleasure. The dealership was very inviting, clean and fun. The staff was very friendly and John was a great advisor. John was very knowledgeable and great to work with.
I had to buy a car fairly quickly due to my other car breaking down. I thought it was going to be this long experience but working with Jesse Marquez it went by quickly. I got exactly what I needed and wanted! I wasn’t sure at first what car to get but with Jesse’s help and knowledge he was able to show me different cars and their features. He had a very charismatic attitude and I would honestly recommend him to anyone shopping at Ga Mini. To make your trip easier and better just ask for Jesse Marquez!
I had a great experience working with Chris C. Answered every question I had and made the whole process smooth as possible. I’d recommend anyone in the market to ask for Chris on their next visit.
It was a pleasure visiting Mall of GA MINI. The dealership was had a great selection and was very inviting. John B was a great advisor. He is very knowledgeable, accommodating, and great to work with!
I love Mall of Georgia Mini, especially the my guy Aaron in the service department. He always has a smile on his face and willing to assist and to guide me in the right direction with my car. Aaron was responsible for me trading in my old Mini and getting a 2022. He knows his job and it shows. Thanks Aaron for everything you do to keep us customer happy 😊Venus Perry
I would like to give 5 shining stars to Mark Stackhouse and Jesse Marquez!!! Both made our car buying experience a dream!!! Highly recommend Mall of Georgia MINI, and these two superb gentlemen.💥💥💥💥💥
Kevin in the parts department made sure that I got the correct cabin and engine air filters for my vehicle. Excellent dealership that treats you like family
This dealership has a great selection of cars. John B was amazing to work with and really made the car viewing and buying process enjoyable and pleasant!
I worked with Heather at Mall of Ga MINI. She was wonderful and helped me achieve the vehicle I really needed. I’m a first time buyer and I wasn’t sure if I could even buy a car. With the details given to her and the programs available she explained that she would do all she could to help. I went In on Saturday and left with a Subaru I really wanted and needed for my family! Thank you so much Heather and to everyone at Mall of Ga MINI. It was such a friendly and easy process!
Aaron in parts is such a wonderful person. He gave me a discount on some mini apparel and was so patient with me. Thanks for all your help Aaron.
Kevin in the parts department went above and beyond to show me the differences between all season floor mats and floor liners for my vehicle. He even went and brought out one of each so that I can see prior to purchasing. Thank You so much for all your help Kevin !!!!
In June, I purchased a Mini Cooper S convertible working with Austin. From the moment I reached out the dealership online, the level of service was outstanding. Austin knew exactly what I was looking for, and as it happened they had the exact match (I call her Lucille). Austin and the staff at Mall of GA Mini made this one of the easiest and most pleasurable experiences I have ever had buying a car, and the level of service after the sale has been outstanding. I cant recommend this dealership and Austin enough. Great experience!
I went there for service and they were very accommodating. Josh Dayton was my service rep and he was kind and personable and kept me informed throughout the job. I used the wifi because I had to work while waiting and there was no latency and the area for working was spacious.
I purchased my first Mini in 2019 from here. Any time I’ve ever visited MOG Mini, it’s been a pleasant experience be it sales or service. Arron in the service department is fantastic, professional, and knowledgeable. I always book with him! If you’re having issues with your Mini or need a new one, this is the place to go!
I absolutely dread car shopping, but Laura, Zach, and Mark were wonderful. What an incredible team they make! I didnt feel like I was just another car sale. They worked with me knowing I am on a teachers budget, and I drove out of there in a car I never thought I could afford! Thanks for making the process painless!
The experience at Mall of GA Mini was excellent! My salesman Jesse Marquez took great care of me and made sure I got the the deal I wanted and the car I wanted. I did not feel pressured and they were very willing to accommodate my needs and wants. I would definitely recommend purchasing or leasing from Mall of GA Mini.
Zachary was great until he got the sale. Now I have had issues with the vehicle, no response. They sent me a check I cannot use and are not responding to my requests. Finally, they said I had to purchase some Car Care coverage for the interior and exterior of the car I bought. I received nothing telling me what it is, what is covered, or who to contact if I want to utilize this product I paid for (50.00 more than the original amount) is currently worthless. Cannot get a response from Zachary and now his boss is not returning my calls. I hope if you decide to use this dealership, everything is perfect because obviously when they get the check....you will never hear from them again.
I love the car. I still don’t really like how the deal was handled though. The deal I agreed to was not the deal I got. You told me I would get car care package, but not have to pay for it. What happened was I didn’t get car care. You guys made the car cheaper by removing something of value that was already there and you told me would still be included. But it was not. So you guys can act like it’s a miscommunication between sales manager and salesman and finance guy and hope I won’t balk or walk out of Finance. I wanted to pay X with everything but I settled for $400 more. But that’s without car care, so I actually ended up paying $1200-1300 more. If I was gonna pay Y with car care and you took car care off, then I would want to pay Y minus the cost of car care. It’s not apples to apples. It was a long drive and I was in a hurry to get my kid out of there and I feel like you guys took advantage of that. That’s exactly why I wanted to see the numbers broken out, which I didn’t get. And I asked point blank when it said No Car Care, did that mean I don’t get it and was told no it just means you don’t have to pay for it, which was not true. I thought I was getting $1000 more for my trade, but instead I got $200 more and you took off an $800 add-on and told me it was still on there.
Edwin Flores was the best salesman Ive ever had. Im usually a tough person when it comes to buying cars because I know about how dealerships are and dont take bs but I found myself ai calm with Edwin Flores. He was mild mannered and didnt try to persuade me into anything. I can tell he really only wants to make his customers happy his customer service is beyond excellent!!! Thank you again for getting us into our new X7
Rene Acosta in service was awesome. He made me feel like I was a priority and explained to me the services needed on my vehicle and answered all of my questions. Super clean environment I would definitely recommend to anyone. 10/10! Thank you!
For oem mini parts, please don’t hesitate to call the parts department at Mall of Georgia mini! I’m so pleased to say that there is a knowledgeable, helpful and friendly staff that will treat you with out most respect.
Giving big props to Rene Acosta. He is so helpful and does great work! Had my breaks and a engine mount fixed. Even gave me a military discount for my service. The process was seamless, even when I had to get a rental car. Thanks for everything! Always looking forward to meet when I get my oil change.
Rene at Mall Of GA Mini is so helpful and always has answers to questions I have about my car! He is very knowledgeable when it comes to parts and maintenance on vehicles! I recommend anyone going there to see him.
I love the service department here - responsive and courteous. They are also very quick to do repairs and provide amenities for you to enjoy while waiting - a seating lobby in the main dealership lobby (not like other places that keep you far way), snacks, water, and a tv.Only thing, they said they call about my repairs being done, but I never received a call and had to follow up myself. Only reason for 4 stars. Overall I always take my two minis to be serviced here.
Wonderful dealership. They treat everyone with respect and fairness, and value each customer no matter their budget. No pressure, casual environment, and a very nice place. Very impressed, especially with Jesse who helped us find the perfect car for our wants, needs, and budget. He went above and beyond for us. I highly recommend Mall of Georgia Mini. Best experience Ive ever had with a car dealer.
Car shopping today in Buford at Mall of Georgia Mini. We were met upon arrival by a young man named Edwin who was so helpful. I told him what I was looking for and he showed me the perfect car! Edwin was so helpful, he made our car purchasing process enjoyable. If you’re in the market give them a visit. Everyone was great! Highly recommend Mall of Ga Mini!
The staff is so friendly and helpful. Laura Perez welcomed me with a friendly smile and was able to answer my questions. Zach and Mark were very helpful as well. Great experience!
GREAT selection of all types of used cars with low mileage! Even though I didnt buy yet, John Bryan was super helpful. He was able to search all of the Hendricks dealerships to help look for what was in my price range. I will definitely be back to buy from him and you should definitely ask for him when you go up there.
The experience at the Mall of Georgia MINI was nothing more then amazing. I appreciate Mark Wilson so helpful he know his inventory. His product knowledge was 🔥. I trust him every bit of the way in buy my Tacoma. Thank you! So much.
The experience at Mall of GA Mini was excellent! My advisor John Bryan helped me out with answering any questions and guiding me through the process.
Aaron in parts went above and beyond to make sure I got the correct parts to change the engine mount in my vehicle . Highly recommended Aaron, would go back there for any parts in need
Our sales rep, Mark Wilson, was great! He was clear with the numbers and very helpful. He made everything very easy and went above and beyond . We will always come back to him when in need of a car. We would recommend him to others as well!
Purchased a used Mustang virtually and had it shipped to my house and the car is better than I ever could have dreamed. Michael helped me out and both he and the rest of the staff I interacted with were as helpful as possible. A+ totally recommend.
I service my bmw here and never have any problems. Rene is amazing, always so polite and helps me with everything. Makes sure my car is taken care of as fast as possible 10/10
Thank you so much Mall of Georgia mini and Edwin Flores. Ive been to many Dealerships and can honestly this experience stood out. The representative went out of his way to make sure I had everything I needed and requested before I came by for a test drive. Believe me when I say I had a lot of questions and request. He was very patient with me throughout the entire process to ensure I was getting my moneys worth. I look forward to conducting business with them again.
Best customer service! Austin was very knowledgeable on all the MINI models and answered all my questions. He sure helped me with choosing which car I want to purchase. Great employee!
Great atmosphere. Made me feel like I was at home. A salesman John Bryan was A-one. He was polite, he asked me questions And before I knew it I was purchasing a car. I highly recommend this place. Great team.
Mark Wilson was an amazing salesperson! Very clear and honest with all of the inquiries of buying a car. He will always give his best opinion and price on the car. Really recommend him!
We purchased our vehicle from Jordan Smith and his teammate Mr. Mark Wilson who were referred to us from our close friends who also recently purchased a new vehicle for the second time from these guys . We were timid coming into a bigger Dealership such as the Mini Mall of Georgia but this tag team was the perfect duo from the moment we pulled up to the moment that we drove away in our new car! These guys work magic and got us a much lower interest rate than we had prior and this loan will actually report on our credit! Yayy! Thank you Mini Mall of Georgia and we will be back!
This is a great dealership with a wide selection of cars. Laura at the front desk was so friendly and enthusiastic, and Zach and Mark Stackhouse were both super patient, helpful, and knowledgeable throughout the whole process. I highly recommend Mall of GA Mini and their awesome customer service!
Worked with John Ryan from sales and he was a perfect representative of the environment and people of mall of Georgia mini! Will likely make all future inquiries and purchases there thanks to the help they offer and care they put into making your experience a special one.
Awesome quick friendly service . I was running late due to a wreck on my route, they told me it was ok to come on in . I was met and taken in fast .A really nice guy took us to the mall and really nice guy brought us back . Thank you for everything .
I love my MINI, but this cute little beast has some quirks at times. I contacted Mr. Haji at Mall of GA MINI to ask some questions. He was very pleasant and answered all of my question. Come time for service, I’m definitely headed to Mall of GA MINI! Thanks
Aaron didn’t hesitate to email me the diagram that had my vehicle’s valve cover gasket. He even called me back to make sure I received the email. It’s the little things like that is what shows that this dealership really cares about it’s customers.
Amazing service, especially Christopher Cabrera who goes above and beyond for his customers. Very knowledgeable and super friendly!!!
I highly recommend Mall of Georgia Mini for your car buying needs. My advisor Austin Aultman was amazing. He showed me the car, took me on a test drive and got me financed faster then anywhere I have ever bought a car from.
Great staff and facility. I placed a deposit on a vehicle that was still in transit but I was kept in the loop every step of the way. The vehicle showed up in the advertised condition, was inspected and while they replaced the tires they offered me a courtesy loaner.Jesse, Jordan and John were each a pleasure to work with. I wasn’t the easiest customer and they were nothing but professional and prudent throughout the entire buying process.I would highly recommend Mall of GA MINI to friends and family.
This optional upgrade to the cosmetics of my mini was fantastic. It took them a long time, but they did it right. They kept me informed every step of the way and even shuttled me over to the mall. Huge shout out to Josh Dayton!!
Great experience with Mall of Georgia MINI! Edwin Flores was fantastic to us, showing us various models and explaining the differences in each. As we became interested in a particular vehicle he was able to explain all the specifics of that vehicle and answer the many questions we had. Very pleased with our experience and purchase and highly recommend Edwin as the advisor to work with!
I really enjoy the experience shopping at MINI of Georgia Mall. Edwin is so kind and helpful. I really appreciate that!
Shoutout to Rene for making everything at mini run smoothly. Always straight to the point and friendly.
Rene is awesome. Had my mini in for an oil change because the independent shop I took it too messed it up. They changed my oil and air filter and washed and vacuumed my car. Cost was less then I expected. Staff was friendly and environment was nice to wait in. Will be back again.
Thank you Mr. Zach Stankowski for helping my dad and I find a car suitable for us!
My husband and I had a wonderful experience purchasing our vehicle with the help of Edwin Flores. He was very helpful and patient with answering all our questions. Everyone was very welcoming! Thank you!!
My husband I will be purchasing a new car soon and have begun the browsing process. We have dealt with many reps but by far John Bryan, the rep we spoke with today, was the best. He was patient, informative and understanding of what we were looking for and our time line. We will definitely be returning to work with Mr. Bryan once we make our final purchase decision.
So much more than a Mini dealership! Great trade ins on used cars right now. Thanks to John Bryan for all of his enthusiasm and energy! Dont buy from anywhere else until to you look here. They can find you any type of car you want.
Enjoyed my time with Mark Wilson at the Mall of Georgia MIN. He was very knowledgeable with the vehicles he showed me Im going to buy another car from him. Mark Wilson made the experience amazing how he approach me told me everything. He is a 5 Star Guy!
John byrant was really understanding of what we wanted to do. He even went out of his way to make sure that we get what we wanted. I will definitely come back to him.
I had an opportunity to work with Christopher Cabrera. I must say at first I had many reservations - However, going out to the dealership to see him was the absolute best choice. I literally told this man what I wanted as far as my purchase - Chris obviously came to work prepared because he made my experience one of the best to date! Chris, I will be back and I am sending all my friends to you until then! My purchase was great all because of you!
I appreciate the wonderful service that I received from Mall of Georgia. Aaron was amazing and helpful. Definitely would recommend them to anyone looking to buy or have a car serviced.
Aaron Haji, my service advisor, is a rock star. Responsive, accurate and always polite and courteous. I first leased, and now have purchased my Mini convertible, and I couldnt be happier with the car, the experience and the great service Aaron delivers!
First time at Mall of Georgia Mini and left with a car!Victor did great with understanding our needs and find a match. We were looking for a used Countryman.Price discussion was easy and smooth.Definitely a superior experience compared to other dealerships.
David Marquez helped me right away. He made my dream car become a reality!Impeccable customer service and down to earth sales rep. Also, David answered all of my questions transparently.10/10 Recommend David at Mall of GA Mini
Osvaldo .E was very helpful. Definitely ask the right questions and wasn’t pushy like other dealerships.Gave me my space when I need it while looking at the cars.Had a great experience at Mini Cooper of the mall of Georgia
John DeHass was a pleasure to work with on my recent transaction. He gave me a very fair price for my car, which was well above the price that Tesla offered me for a trade in. His communication was excellent, and the transaction was extraordinarily smooth despite the fact that I live in Ohio. I would whole heartedly recommend working with him and Mall of Georgia Mini.
Josh is fantastic! He’s been so patient and is awesome. Wouldn’t want to deal with anyone else! Thanks josh for all your help. 5 stars isn’t enough
I went in just to see their inventory on what cars they had and I was greeted by John Bryan in the sales team. He showed me around and listen to what I was looking for in a car. He was patient and understanding because I couldn’t make up my mind in the end he help me get what I truly wanted and was looking for. Honestly this was the best experience I’ve had in a dealership in a long time. I will continue to come here to get my cars. Thanks John
Mark wilson was the best on time with any question I had to ask very speedy service couldn’t ask for a better sales person to help me make sure to ask for mark wilson When you come
I’m went to mini mall of Georgia to get my air conditioning recharged. Josh was arguably the best service advisor I had ever had. He was extremely helpful and knowledgeable.
I highly recommend working with Jesse Marquez!! He understood exactly what I was looking for and knew his information. He was informative and provided great customer service.
Thank you Aaron!Last week I took our CTS-V coupe in to Mini Mall of Ga. where we purchased it 4 years ago. The repair was cosmetic and one that I had caused, a Curbed wheel (2). Black wheels are beautiful but when you curb one, you realize how smart it was to buy the insurance wheel warranty. The fix was excellent but the followup by Aaron during the day was as good if not better than the warranty. He called twice during the day, once to let me know the approximate time the work would be finish and then when it was done. I picked up my car that evening, fixed and Aaron was there to greet me. Thank you Aaron and thank you Mini Mall of Ga. for encouraging the wheel warranty.
Buying cars has always been a love hate relationship for me, I love cars, but I hate working with dealers. I have to say, the staff I worked with at Mall or Georgia Mini gave me some hope for the future. I have been looking for a sports coupe for over a year. I have been to several dealerships including mall of Georgia Mini. That is where I first met Patrick; he was the first salesman that helped me. I found an M4 there I liked but it sold before I was able to get it. Over the last year Patrick would send me cars that he thought might interest me. In the mean time I came close to a few purchases that did not happen at other dealerships, primarily because of poor customer service. Finally, Patrick sent me a black 2020 M4 that was just what I was looking for. Michael Albertson was my point of contact for this car since schedules with Patrick did not work out. Mike was extremely patient and helpful. When it came to final paperwork he brought it to me and my wife at her work to make it easier. My experience working with both of these salesman at Mall of Georgia Mini was exceptional. I will definitely look here first when I am ready for my next car purchase. Thank you both.Chris
Highly recommend going to Mini Cooper in Buford. Mark Wilson is the rep we worked with and he completely exceeded expectations. Will 100% do all my dealings in the future with mark.
I had such a great experience here! Service was excellent and Austin was a huge help! He helped me with everything I needed to find the perfect car!
Nice facility. Pleasant people. But got jerked around on getting the used car I purchased. Was in the shop for inspection and detail for more than a week. Never did get a straight answer on why it took so long. Every time I asked the answer was different.
We had a great experience. They were very understanding and helped with our money situation. Edwin Flores our sales advisor was absolutely awesome at helping and being patient with our needs.
I recently took my Mazda CX-9 for service. I had an excellent experience dealing with Aaron and Brandon. They are upfront, honest and extremely knowledgeable. Definitely would recommend!!
I grew up in the car business and I have purchased many cars. I have to say that John was one of the nicest, most professional salesmen I have seen. He made buying a car stress free and relaxing. We wish he was one of our employees!
Josh was awesome!!!! Highly recommend using him for all your service needs
I dont trust anyone else with my car. Customer service here is excellent. Rene and Luis always do a great job. Thanks Mall of Ga Mini!
Fabulous service! My favorite dealership - have purchased 2 vehicles here. Aaron Haji is the best and has always taken great care of me with my service needs.
Purchased my car living in another state (NC). Zach was patient and friendly and made the process seamless. He walked me through the process every step of the way. I had the car delivered to me the very next day. Would definitely purchase from him again.
I had the most amazing experience at Mini Cooper with Mark Wilson. He was so patient with us and went above and beyond to work with us and make sure we left we everything we would possibly want and need!! Can’t thank him enough for such an amazing experience.
I took my QX60 up to the guys at Mini and I was treated with pure VIP service. Matt Martin was especially helpful and even gave my kids a tour of some of the expensive cars up front. The work they did on my vehicle was flawless and I will be back anytime I need service for one of my vehicles.
Edwin was our sales advisor he was very helpful and not pushy. Mark and Paul were very friendly and helpful as well! Great experience buying this vehicle!