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Scratch Busters Collision and Dents of WNY
247 Cayuga Rd, Buffalo, NY 14225, United States
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Scratch Busters Collision and Dents of WNY

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Ke
Review №1

Glenn repaired a couple of dents on my 2021, Ford, F150, Lariat.Glenn has a great work ethic. He set my expectations on work and low price. He then went about exceeding both. The F150 has an aluminum body. I wasnt sure what to expect. The results were like magic! I know where the dents were... and now see no trace. Very happy customer.

Li
Review №2

I came to Scratch Busters after scraping/denting up the side of my truck. The scrapes were really deep all the way down to the metal. I made an appointment for an estimate and Glen was able to get me in the same day, which I was so grateful for. Glen was very honest and upfront with the costs. He gave me two options of the work he could do and allowed me to choose whichever would fit my budget. I chose to get it completely fixed as his prices are very reasonable! He took my truck that day and I had it back within 3 days. When I tell you it looks like nothing ever happened to my truck, I am more than pleased! I highly recommend scratch busters!

Sa
Review №3

Staff are friendly and very helpful, excellent service! As a young female with little to no car knowledge, I felt very comfortable and confident in utilizing these services. Glen made sure I understood everything and worked with me to stay in my budget. 10/10!

Jo
Review №4

Glenn did a wonderful job on my 2014 Accord. His price was competitive with others in the area, however he was able to get me in right away.

Al
Review №5

Old school high quality. In time. No problems.Scratches disappear on the spot

Mi
Review №6

Quality work at a fair price. Was able to completely remove the dent from my vehicle. Quick turn around time and very up front and honest. Highly recommended.

Pa
Review №7

I just wanted to say WOW, and thank you to Glen for the amazing work on my car.I was told by my Insurance company that this dent would have about an 80% success rate. Glen called me after my insurance talked to him and he gave me the same realistic expectation for the dent.When I dropped it off he explained to me that he would need the Car for a little longer than expected, due to the severity of the dent (It was a very sharp dent, appeared to be from the corner of a Trucks door). He called me the next day to come pick it up and when I arrived, I couldnt even tell where the dent was. He is a true artist and is very proud of the work he does. I would recommend this guy a hundred times over, he is the last of a dying breed. A Consummate professional. Call Glen and get an estimate before going anywhere else.We sat and talked for almost an hour after I came to get the car about all things car related. A very personable and likeable person. He explained to me that he was not satisfied with the dent, so he spent extra time on it! That is a master craftsman. Thank you again sir!Call Now if you have a dent! He is an Artisan!

Ca
Review №8

Had 4 doors scratch up they did an awesome very happy

Jo
Review №9

I had a small ding and light scratch (in the clear coat) on the front fender of my Porsche Boxster. Glenn worked the area meticulously for 2 hours, and when he was done, it looked perfect! I cant even tell where the dent was before. His many years of experience really show. I had him give me an estimate for 3 small areas of damage on my wifes SUV, and will be setting up an appointment asap to take that vehicle to him as well. Thank you for the great service!

Li
Review №10

Very good service!!! I had collision work done on my minivan. Ithink the biggest plus besides the beautiful job they did was the fact that they could be trusted. I would definitely recommend ScratchBusters.

Su
Review №11

What can I say about these guys! They really care about their customers and their business. And Glenn was definitely no exception. He was completely honest and straightforward with me. He told me, if he cant fix it, he wont do it. He also gave me an option of allowing me to fix it myself, telling me what I should buy and how I should do it. Of course I wanted him to do it knowing hed do a great job, and he gave me a great quote. The back left side of the bumper was basically being held by duct tape; there were cracks all over and was literally falling apart. It took him a couple of hours; the glue he used was waterproof and solidified. He added a bunch of screws keeping it together. I tested out how durable it was, and it was actually stronger than it was before it got all busted. And the price? Way better than I expected. Replacing it would have costed me $1000, but I paid only a fifth the price. Highly recommended! And what a great guy too!

Pr
Review №12

I took my jeep to him and when i say he did awesome omg.I had scratches and deep dents in it.He was done with my jeep within a few days.He gave me a great price.I went 3 different places and i must say he gave me the best quote.I recommend anybody to go to him.

Ja
Review №13

I recently purchased a 2003 BMW wagon, which is in very good condition other than a spot of rust on the rear quarter panel just above the wheel (a very common rust spot). My goal was to get the panel restored back to its original condition as best as possible and to preserve the car for many more years of driving. After speaking with Glen of Scratch Busters, he gave me a lot of confidence in his skill and ability, so I had him repair the rust. Im very pleased to say that Glen exceeded my expectations and did a fantastic job on the repair. There is no indication that the spot has even been repaired; it looks brand new from the factory! Based on my experience, I highly recommend Scratch Busters!

Fr
Review №14

I had a major crease dent that would have cost over $1,000 to have the body work done.Scratchbusters did a great job with the paintless dent repair for 1/3 of the cost.

Ha
Review №15

Just bought a custom painted BMW. Stone chip on front hood. Looks like new. Great job, great price, waited for me to pick up on Saturday. He couldve gone home. Definitely hope I do not see him again. But if I get a chip or a dent or a scratch, I would not go anywhere else. You wont be sorry

Pi
Review №16

I went there to get a dent and small scratch on my bumper fixed. Glenn did an amazing Job and I will definitely come back if I require his services again. I highly recommend you go there to at least get an estimate. You won’t be disappointed

Jo
Review №17

They took care of a real bad bad dent in the side of my 2020 Ram 1500 and another one on the roof of my truck. Did an awesome job. Great price and great service! Would recommend them anytime!

Ke
Review №18

One of the best experiences I’ve ever had with a business. Glenn is very knowledgable and honest. Glenn takes the time to explain everything to you and ensures your satisfied before you leave with your vehicle.

An
Review №19

Glenn did an amazing job on my SUV. I made an appointment for an estimate and when he looked at the damages he was upfront and honest about the kind of repair it would need and how long it might take to fix. He explained the process of what he was going to do and the price was very fair for the work he was going to do! A few days before I had to take in my car to Glenn I got into a minor incident in which my front bumper and part of the fender bender got damaged and he took care of it even though it was an unexpected repair. I am very impressed with the quality of the work that got done and I highly recommend checking this business out. The prices are fair and I ended up saving a lot of money by going to him. Amazing job.

Am
Review №20

My husband and I took my 2007 Toyota Camry to a couple places for estimates before coming to Scratch Busters. Glenn was awesome! We are so grateful for his honest feedback. I highly recommend this place, honest people are hard to come by.

Be
Review №21

Ive used several different companies in the past and he is by far the best at pulling dings, dents & fixing scratches hands down. He doesnt take shortcuts and is extremely meticulous.

Ke
Review №22

Brought my truck in for a dent repair and some scratches. Glenn did an amazing job getting the repairs done in a very timely manner. He quoted me an exceptional price and did the repairs perfect! Glenn is excellent at what he does and is thorough on his work and his quality he puts out. I highly recommend ScratchBusters. I am very pleased.

Er
Review №23

Extremely good service and work. I came here with an estimate from another place and he told me what he was able to do it for, and I saved a lot of money by going to him. Very knowledgeable (40+ years of experience!) and honest. He was very transparent about the costs and the entire process. My mirror was loose and the other place told me it would be $200 to replace and this place popped it back in on the spot for no charge. The work done on the car was pristine, I will return here with any work I need done.

ji
Review №24

I recently had some work done here at Scratchbusters on my truck. Glenn did an amazing job from start to finish. I have used them a few times and every single time, they are professional and perform exceptional work. I am always treated very well. Glenn is honest and is a hard worker with excellent skills. I tell all my friends, family and colleagues to go see Glenn when you want the work done right. I highly recommend Scratchbusters.

Er
Review №25

I recently took in my Subaru Outback after my passenger door was scratched and chipped from another car door hitting it. Glenn did a quick estimate and was able to schedule for the repair right away. Glenn did a great job fixing the scratch and his prices are reasonable! Would definitely recommend.

Ca
Review №26

Glenn did exactly as he promised, he got the dent out of the front fender of my Crossfire and you can not tell it was ever there. Thanks for the awesome workmanship...

Mo
Review №27

This place has a great service on a good price.They went above and beyond to make sure my vehicle looks smooth again.I will definitely come back again

Ar
Review №28

I got a nice little scratch that was noticeable on my passenger side back door. I got an estimate and I booked my appointment based on reviews. I went in the following week and waited an hour for my car and when I saw it, I was impressed at how smooth it looked. You immediately erased that scratched door image from your brain.I recommend going here. Fair prices. Good work

Ro
Review №29

I brought my SUV into Scratchbusters for some much needed TLC. It had door dents, scratches and the front bumper was damaged. They gave me an awesome price as a package deal on my repairs. I had been to a couple places and this place was the best price. I was explained to in detail what would be done and how long it would take. The staff here are amazing. You really know everything upfront when coming to this place. Well, I come to pickup my vehicle a couple days later on the day i was told it would be ready (keep in mind, this was a lot of work) and I was amazed! My vehicle looked awesome! These guys really go out of their way for you and I couldnt be happier! Totally satisfied! thanks a ton for a great experience all the way around! i will be referring all my family and friends!

Ay
Review №30

I am extremely happy with the paint repair that was done on my vehicle. I had some collision damage along with scuffed paint and rust that was not worth involving the insurance company over (I drive a paid in full 2015 Mitsubishi Mirage). With that being said, Glen was upfront and honest that the job wont be perfect (unable to remove the dents). I was ok with that because I figured anything was better looking than brown unsightly scuff marks on a white vehicle. When I picked up the car, it was like nothing ever happened to it! Now that the paint is fixed, attention isnt drawn to the dents on the vehicle. They are no longer as noticeable unless you look closely. That is EXACTLY what I was hoping for. Even though I drive a basic car, I still want it to look nice, and Glens work exceeded my expectations. The price I paid for the repair was also significantly less than I anticipated. You wont be disappointed if you chose to use this business! Thanks again Glen! :)

Am
Review №31

Where’d it go?! That was my daughters response after Glenn’s amazing work!! Dent is gone, like magic!! He was very up front & honest and followed through with all stated timeframes! Just awesome! If I ever need repair again, (hopefully not) ScratchBusters will be my go to!! Thank you, Glenn!

Ti
Review №32

Scratch Busters was an excellent experience from top to bottom. They worked with me to schedule an appointment to get my car in and to pick it up. When I picked it up I was thrilled to see that it looked like nothing had even happened to my car. The paint match was perfect, all the dent and scratches are gone and they were able to match my pin-striping. I was very please with how I was treated, the price and the results of the work. I 100% recommend!

Ro
Review №33

Glenn is an artist at what he does. I had the best experience getting a serious ding with paint damage repaired. Making an appointment was very easy. When I arrived he thoroughly diagnosed the damage, gave me a fair quote and spent most of the day meticulously removing the dent and matching the paint beautifully. I really enjoyed my day with you Glenn. Thank you!

Ke
Review №34

I had a good amount of damage on the lower part of the driver’s side door as a result of a car backing into me. Glenn did an excellent job. It came out looking much better than I ever thought it would. I would highly recommend considering Glen for any dent/scratch work you may need.

To
Review №35

Someone hit my truck in a parking lot and then took off. I had two estimates done. One quoted me $800 and the other $900. A friend told me about Scratchbusters. Glen gave me an estimate of $365. Of course, I went to Glenn. The spot on my new truck looks unflawed. Superior work at a very fair price. He is passionate about his work and he’s a nice guy all around!!

Am
Review №36

Took my 2017 Harley Davidson to scratch busters collision. Had a dent on my front fender. Glen (the owner), was very professional and set me right up. The dent was gone. Vanished! Was very impressed. I will recommend him to everyone. What a great job Glen! Thank you so much. Check out their website people!

De
Review №37

Glenn did a great job! He addressed every chip and scratch on my car - even the ones I didnt know about. The price was a fraction of repainting at a body shop and the results look great. Definitely worth it!

br
Review №38

My boyfriend just came back from having Glenn repair a scratch on his new blue Honda. He was elated at the quality of work. The color matched perfectly and the scratches were eliminated! He came home happy because Glenn got the car in quickly and charged a fair price. Thank you Glenn - once again you saved the day!

Ni
Review №39

I had some scratches on my car so I took it to Scratch Busters. The owner, Glenn, took his time explaining his process to me and pointed out some other improvements that could be done to make my car really shine. The fix he did to my scratches looks amazing. I found his prices to be reasonable and will no doubt be taking my car back there again when I need additional work done. Perfect experience.

ca
Review №40

Just got my vehicle back after having dent repair done here. They did an amazing job and you cant even see where the actual dent was and everything is fully explained before any work is done which I truly appreciate. This guy is honest and excellent at what he does. I highly recommend going to ScratchBusters for any autobody repairs. The work was done in a timely manner. This place does incredible work and that is why I am a repeat customer.

Du
Review №41

Excellent job removing a scratch, looks as good as new. Matched the insurance estimate. Nice guy, great work. Would go to again.

M
Review №42

Now a days its very rare to find an honest affordable and professional business that will do the job right and stand by their word. With scratchbusters they not only met but exceeded my expectations and were cheaper than all the other collision shops in the area! Really respect the way that they handle their business and was very happy with the job they did on my truck! I will definitely use them again in the future and wouldnt think twice to refer my friends and family to them because of the excellent work they do!!

Ha
Review №43

Quick Service and Quality Work (A+). Would recommend to everyone. I would definitely recommend Scratchbusters to everyone.

jo
Review №44

Came to ScratchBusters on a suggestion from a friend. So glad I did. Went above and beyond to repair scratches on my vehicle and the price was exceptional. So glad I came here. They do excellent work. Great place, thank you

Ka
Review №45

AMAZINGGGGG! I got into a minor accident (my first ever) and didn’t know what to do. I called Glenn’s (the owner) wife to set up an appointment and to ask what to do next. This poor woman sat on the phone with me for a half an hour calming me down and telling me it was going to be alright, I was a blubbering nut bag. I called after hours but she still answered and gave me Glenn’s direct number and said give him a call and he can assure you it’s all fixable. When I took my car in I was treated so wonderfully and he took so much time to chit chat with me and explain the whole process. He fixed my car beautifully and gave me such a deal I still can’t believe it (literally $900 less than two different places I got quotes from)!! THE BEST AND MOST HONEST people I’ve ever met. Please give them all your business and never look back. Truly the best in the business

Sa
Review №46

Took my 2015 Dodge Ram in after an accident occurred that heavily damaged my rear bumper and drivers side rear quarter panel. The estimate for repair was less than I expected compared to my dealer,and he was upfront about possible alignment issues but would do hisbest. He also was great communicating with me every step of the way.The final result was amazing and I could not be happier with everythingthat took place in the process. Pride and Professionalism are hallmarksof Scratch Busters way of doing business. I highly recommend them!!

Mi
Review №47

Went to Scratch Busters for a really bad dent in my front wheel well of my CTS. Glenn was honest and straight forward in explaining the process for the dent repair. Was very meticulous and went above and beyond to repair my vehicle. Looks Great! Excellent Work and Service! Extremely Happy! Michael Miranda - Bowmansville, NY

Ry
Review №48

Cant say enough nice things about this place. Just had my car in for scratches and chip repair recently and when I picked up my vehicle, I could not believe it but the car looks fantastic! The price was great and affordable and they went above and beyond for me. I highly recommend going to ScratchBusters! Excellent all the way around! I would not go anywhere else.

Jo
Review №49

Been to this place on a few occasions. Each time, the staff was courteous, friendly and exceeded my expectations. Scratchbusters are masters at repairing anything from dents, scratches, collision and so much more. Glenn takes great pride in his work to always do the job right. I am so pleased to recommend my friends and family to this establishment. I wouldnt go anywhere else.

Ga
Review №50

Awesome work! Fast service. Great customer service! Glenn was a pleasure to work with. Will recommend him to all my friends and family. Thanks!

M
Review №51

Had a difficult dent in a tough location to repair on my red VW GTI. Glenn did a fantastic job getting it out. He is very meticulous, takes his time, and made sure he removes the dent as close to 100% as possible. I couldnt be more pleased with the work. He also repaired my dinged and scratch rims. Once again, Glenn did a great job. If you want something done correctly, have Glenn do it.

Ca
Review №52

I have a brand new car that got ding you dont even know what these guys were the best

Ge
Review №53

Great place to get the dents and scratches out of your car at a reasonable price! Glen is an expert at the skill. My car looks like new!

bo
Review №54

Passenger side door had been almost totally dented in.Glen gave me a great quote and got it fixed in two days.Door looks great, I will be back with any future repairs.

sa
Review №55

I have had several vehicles brought to ScratchBusters through the years and each and every time, the work was exceptional. From scratches, dents to collision repairs. I have never been disappointed and my vehicles look amazing! Glenn is a master at his craft and a perfectionist. He has been doing this work for many many years and my whole family brings their vehicles to him for repairs. He always explains every single repair in detail, from the time you show up for the estimate so you know first hand what to expect. Thank you ScratchBusters, for always exceeding my expectations!

Da
Review №56

Excellent service. My car looks like new again! Thank you

Ki
Review №57

Glenn did a great job repairing a dent on my friends car. You cant tell that it ever had a dent. The price was rally reasonable. I recommend scratch busters for your dents, dings and scratches!

Sc
Review №58

Just got my girlfriends car back - minor back bumper work and right back quarter panel. They found a previous bad repair job on an obvious accident before we bought it and worked through a much bigger fix for a very reasonable price. Always look for a repair shop where an owner takes responsibility for customer care. Highly recommend Scratchbusters.

Ja
Review №59

Glenn did a fantastic job on the rear hatch door of my van! He removed the dent, repainted it like brand new, all without putting a dent in my wallet. Thanks, Glenn!!! Great customer service, fast scheduling, very courteous, and would highly recommend!

Mi
Review №60

I had a great experience with Scratch Busters Collision. I had collision work done, a large scratch filled, and a dents repaired on my BMW. Glenn was easy to work, honest and does great work. I will be recommending him to anyone who needs body work.

an
Review №61

I bought my car in after a horrible accident. He made my car look new again. I needed a front bumper, fender, new mirror and 2 new doors. He was reasonably priced and did all the repairs in under 2 weeks.

Do
Review №62

The owner of the business is a very friendly people person. The work on the car was excellent, and done in a timely manner. The car still looks new. I would definitely recommend him.

Ka
Review №63

Was beyond happy with the service at Scratchbusters!! They did an absolutely amazing job on our truck and was very reasonably priced. Customer service from the office staff was great too! Will definitely be going back as well as telling all my friends and family about them! Thank you so much Scratchbusters

T-
Review №64

4//26/19 My car suffered a shopping cart ding in the front passenger door. Glen at Scratch Buster repaired the damage using the paintless technique and it looks like it never happened. I will recommend Scratch Busters to anyone, Tom Lobur, Akron NY.

th
Review №65

Owner told me cant help me..when i showed him a dent in my bumper. Said was impossible..walked away. Said dont wanna do it. Ill gladly give someone else the business. Rude.

ka
Review №66

Was referred by a person at work and was so glad they suggested ScratchBusters. I came for a quick estimate and the price was very reasonable. Glenn explained everything to me as for when he could do the work and when it would be ready. I had a dent in my bumper and some scratches and when I picked up my vehicle, it looked awesome! I could not even tell where the damage was prior. Glenn is very thorough on his work as well as explaining everything so there are no surprises. He knows the business and is very honest and professional. The girl who answers the phone when you call to schedule an appointment is very knowledgable and courteous. It has been a very posiitive experience and I highly recommend coming here for any autobody work that you may need done. Just wonderful! I could not be more pleased!

Ry
Review №67

Best price in town. Ive had work done by scratchbusters on multiple occasions. Each time, I get an estimate from a big collision shop first to compare and scratchbusters has saved me THOUSANDS.

R
Review №68

I met Glenn (owner) after my BMW and Porsche were both badly repaired at the Dent Pro shop (Genesee and Union) that has now vacated this area, after destroying not only mine but many others vehicles (check the past Google reviews). I believe that business may now be running out of Lockport, so customers beware. I wish I had known about Scratch Busters earlier. This is a 5 star shop run by an honest owner. His work is meticulous. Go nowhere else for your dings or scratches. He does what he promises and makes no false claims. He has years and years of experience in his field. My only regret is that I had to meet Glenn after my nightmare with Dent Pro. Robert Wynn

Ji
Review №69

Very friendly and honest. Paint touch up was o.k. I had two dents on my door that were worked on. The dents are not gone but better than before. i will go back if anything else happens to my car!! Thank you!

Al
Review №70

Glen did an awesome job. Great price. Wouldnt use anyone else.

Mi
Review №71

Glen did a perfect job.And his price was a lot cheaper than the other dent shops..

Ji
Review №72

I meant to rate a five star! I just looked and it had four. Had to re-rate. Sorry Glen. If I can fix it somehow I will.

Da
Review №73

Glen did a great job for a very reasonable price! Would recommend.

Ch
Review №74

Glen was gave excellent customer service and was very honest about informing me about insurances and how they operate. I would recommend them to anyone, you will not be disappointed!

Wi
Review №75

Great work at very fair prices! Highly recommended

Da
Review №76

I came to Scratchbusters last fall after my family member accidentally backed into my car causing some extensive damage to the front fender to the point that I couldnt open my passenger side door. I was easily able to call in to arrange a same-day estimate.When I stopped by, Glenn the owner was very comprehensive in his estimate and the situation. He told me he would try to save the original fender, but would have to wait and see once he could get up to look at it. He was able to give me an estimate of both saving the fender and if I needed a new one.Glenn did what he could, but he called me back once work started to let me know that he did not feel comfortable with keeping the old fender as it would not hold long term. He had put in a lot of work already, but I appreciated his honesty and he ordered the new parts. Within a few days, my car was ready and you couldnt even tell there was previous damage. He had mentioned beforehand that silver can be hard to match (and my car was over 5 years old), but the blending done on the paint was seamless. Co-workers who happened to see my car before it was fixed couldnt believe how good it looked after, like nothing had happened to it.On top of this, the pricing was very fair and competitive for the work done. I had stopped by another local shop to get an estimate and they were nowhere near as thorough and just seemed to throw me a higher number without explination. Glenn obviously knew his stuff and took the time to explain, which I greatly appreciated. I would not hesitate to return or refer anyone to Scratchbusters.

Er
Review №77

Very friendly and knowledgable! Was impressed by the completed dent and scratch repairs!

Yi
Review №78

Thanks Glen for the amazing job on my car great work Ill def be back to get more work done ....thanks again.

Ri
Review №79

Glenn is a master craftsman and perfectionist. He exceeded my expectations on door ding repair. He is the guy you want working on your car. Hell treat it as if its his .

mo
Review №80

The work was great Glenn explained everything that he was going to do and the price was awesome. Thanks Glenn youre the best.

Ro
Review №81

Scratch busters is a great shop !! I had a small dent above my door handle on my black shiney truck that stuck out really bad . Glenn did a wonderful job fixing that dent and now it looks brand new again .This shop has supior craftsman’s ship with great pricing. Thanks scratch busters .

ga
Review №82

Did a good job at a fair price. Fender looks like new.

Br
Review №83

My car had acquired numerous scratches and a few deeper digs, one on my car door and one on the front bumper through normal wear and tear of owning the car for several years. My dad having gone to Scratchbusters (and having Glenn fix my Moms car after a fender-bender), suggested I bring my car to his shop. Im so glad I did, as I can honestly say that the car looks brand new . He did an excellent job and I would highly recommend Glenn and Scratchbusters if you are need of any autobody repair.Additionally, both Glenn and the receptionist are very friendly and professional, making the whole experience 5 star worthy.

Ve
Review №84

They did amazing job matching 10 year old silver paint! First sign of rust (and multiple deep scratches…) sent me wild, looking for a place to fix it before its too late. I was quoted 4k from one place to do full paint job but the owner assured me that it would not be necessary. I was skeptical about paint matching but my friends cannot tell the paint apart. (They thought I just washed and waxed the car) I can because I have my carhead eyes on my own car but nobody wouldve guessed it had a paint job. Hell theyre envious because theyre on stupid leases. And I still have a 10 year old car looking great in condition. So thats the quality you want. They took care of some rust and painted front and back bumpers as well flaws on doors. Now my Pontiac (since they stopped making them and yea, a vivid Pontiac fan here) looks fresh out of dealership. May not be worth the investment on an older car but theyll save you a load of money. Im glad I did. Theyll go extra mile. Id definitely go back (hopefully not with another sob story about some bastard who cant park) but I would. Hashtag Save the Pontiacs. Haha. Especially the GTs and gtp and the gxp.

Je
Review №85

I dented the right fender on my Honda CRV when I brushed a fire hydrant leaving a parking lot. It caught the wheel well and pushed it back pretty good, I couldnt even open the passenger door because it would catch on the newly reshaped fender. I selected Scratchbusters because I was in the area of the airport and the reviews seemed good. Glenn the owner is straightforward and tells you exactly what hes going to do. And then he does it with amazing professionalism and attention to detail. Initially he used various tools to push the fender back into place so that the passenger door could open without removing anymore paint off the edge. Then he sent me on my way with a quote to include a new fender, paint, and a touch up on the door edge. I put down a modest deposit and he went ahead and ordered and painted the new fender. Several days later I returned and dropped off the car. When I returned about 5 hours later he was wrapping up and the fender looked as good as new. He had perfectly matched the paint on the new fender with the car body, and the chips off the passenger door were gone. It looked like it had never happened, the fender was fit against the door and bumper snugly with no gaps or misalignment even though we went with an aftermarket part. He doesnt try to upsell you either - the rubber molding around the wheel well was pushed in as well and somewhat warped and Glenn stated he would heat it and try to reuse it rather than just buy a new one, which he did.All in all a great experience (as experiences at a body shop fixing your screw ups go). Glenn is honest, very reasonably priced, and above all, very good at what he does. I never got another quote but Im certain based on previous repairs Ive had over the years he was in the low end of what this repair could have cost. Plus hes an independent business owner and for that reason alone I think hes got pride and integrity in ensuring every customer walks out happy with the result. I know I was. Got a dent or major job? I think its worth your time to check Glenn out.PS - I also found out that one bad review was retaliation by another automotive shop (not a body shop) that was displeased when he called them out on their shoddy repairs on his own vehicle. They never used his services. The name of the shop is posted in his office. The other is from a guy who worked for him for a week, and then was fired. For people who have actually entrusted their car to him he seems to have a stellar job.

Ma
Review №86

Glen is a true professional. He is the definition of an artist.

Do
Review №87

Glen did a very nice work on my car, the work was done like a professional at a great price. During the quote process he explained products that he will be using and the required steps it would need to repair my car.

Jo
Review №88

Excellent price, time frame, customer service was excellent.

Wa
Review №89

Great work, economical price.

Ja
Review №90

Professional, knowledgeable guy.

Ka
Review №91

Honest, fair

Information
21 Photos
91 Comments
4.8 Rating
  • Address:247 Cayuga Rd, Buffalo, NY 14225, United States
  • Site:http://scratchbustersauto.com/
  • Phone:+1 716-832-3431
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:11am–1pm
  • Sunday:Closed
Planning
  • Appointments recommended:Yes
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