I have used Network Monkeys for almost 20 years. They have always done a fantastic job for me. I trust Steve and his crew completely.
Very impressed, my computer was fixed in a timely manner at a very reasonable cost. Very professiomal establishment.
Had a home visit for install of WiFi hardware. Due to some construction issues they were unable to fix the problem on the first day. They were diligent to follow up on the problem and find a good solution. The techs were incredibly polite and knowledgeable. Would absolutely use them again.
Called twice and went up there once for a wiped harddrive which they never wiped to sell me
These guys are awesome! Got a new computer and they were able to download my data from the old computer and put it on the new one. Thanks.
Helpful people and do good work. Had MacBook pro screen replaced.
Excellent service and reasonable price.
Steve and the staff are great. Only place Ill go for all my computer needs, sales or service.
Excellent computer place Highly recommended
Very polite and very helpful!
Diagnostic services reasonably priced and knowledgeable staff
Wonderful experience...Very polite and also very reasonable..Good profesdional service.. Highly recommend them...
We use Network Monkeys for all of our networking needs. They are very responsive and cost effective. Thanks to Steve and the whole team!
As always first rate service!
They are and have always been super helpful.
They took our electronics with no problem. Was a help to us.
My laptop computer was hacked, and I rushed it to NM. They cleaned out all the viruses and hacker shenanigans. Pleasant staff, professional services.
Network Monkeys is terrific! The are responsive and always provide the best customer service. They have extremely competent technicians who have never found a problem they could not solve. I recommend them highly
Very helpful and knowledgeable staff.
Outstanding service and great price. Highly recommend!
I highly recommend Network Monkeys. They made sure I got my computer same day. May God continue to bless their business...
They do great work.
Very excellent and helpful we use the again very friendly LEROY Tindall
The young guy was incredibly helpful and friendly. They had what I needed and the prices seem reasonable for convenience. I called them the day before I stopped in, I think the same young guy answered. Good phone etiquette, and was able to help me resolve my issue without leaving my living room.These dudes are quirky.
Absolutely love coming here. I did an internship here throughout highschool and in doing so, I learned more in 8 hours than I did all year long about computers.The staff is nice and knowledgeable on the technologies they are working with.They are always willing to work with the customer and explain to them in-depth what is best for their situation.
Took almost 2 weeks to get a hard drive. My appointment for in home network help never happened because the laptop was not repaired in time for a very important presentation. Too many phone calls with not enough answers. And the cost was high. Since getting the laptop back, it wont charge correctly and the keyboard wouldnt work correctly. Wont be going back. Trashing laptop and starting new. Disappointed.
Brought my computer in because the charging port was damage 5 days later and $69 short problem was not fixed .
Great service
I brought an ASUS laptop in for a hard drive replacement. The Staffs are helpful and competent. I highly recommend you get a quote before you trash your equipment. They offer a one year warranty on hard drives.
Very helpful staff. Quick and accurate. Ok prices. They really are proffessionals.
I do much of my computer work myself having built it from scratch. When I get confounded I go to the Monkeys. Technology can feel a bit intimidating but these folks can easily handle your issues. Courteous, respectful, they are exactly how business should be done. My first experience with them was many years ago and they showed me all I needed was some free software to keep malware (bad stuff) off my computer and charged me zippo. That was at the beginning of my computer experience and I have come many miles since then. That told me immediately these are decent, honest people and they had a lifetime customer. The only way I would not use the Network Monkeys would be if I moved. I am so glad to have my computer back up and running. Thanks Network Monkeys, especially that Alex Monkey master cable manager, you rock!
Friendly, reasonably priced service with committed and dedicated techs.
Great folks who go out of their way to help folks, even ones who didnt buy from therm! Makes me want to go there for my next tech purchase!
They fixed our computer in less than a day and were very polite. This is at least the 6th time we have used their services and have been pleased each time!!
They get the job done right the first time, well worth the money
I dropped off a new build that I didnt have time to put together myself, and informed them that cable management was my biggest concern. The people at the front desk said not to worry Alex was great at cable management.Got a call later that day telling me they cant go any further. That Windows 7 isnt compatible with my mother boards 3.0 USB plugs, and I will need to have Windows 10 installed for only $200 (a $60 download elsewhere)... I informed them i dont want window 10 and would rather use an adapter to access the USB 2.0 slots on the motherboard (a part i forgot to order i must admit). They quickly told me that they cant flash bios yada yada yada, and getting windows 10 is what I need to do. Using the 2.0 header on a motherboard is plug-and-play. No flashing needed.I gave them another chance to offer me a ps/2 splitter, a USB 2.0 expansion card, or even a USB 2.0 adapter cable to get me up and running. Instead they informed me that no more work can be completed and I will have to download all the drivers myself (another scare tactic if you ask me). I said fine and will come get it.When they brought the my new PC out from the back I could immediately see 3 scratches on my $150 Cube case. At this point I was so mad I just wanted to pay for my stuff and leave. The girl at the front desk saw that I was visibly upset and ask what was wrong. After showing her the scratches she played coy and said Im sure there is a way to buff those out and charged me $139.00 for my half finished build.After getting home I open up the back side of the Cube and see wires everywhere (I wish I could post a picture). Granted air flow isnt that important on the back side of a cube case, but I specifically said when I dropped it off that cable management was my biggest concern. Not a single zip tie was used. It looks like a 3rd grader wired it up. The front side looks nice (not hard to do with a cube case built for cable management and airflow...).I really think that when they found out I wasnt going to pay for their over priced Windows 10, someone had a hissy fit and walked away.I will never use their services again, and recomend you dont either.Only reason they even get 1 star is because the people.atbthe front counter were nice and smiled as I got ripped off.
Stopped in from nj to get phone repaied amd the service was great and quick
Great staff that helped me out.
Kept laptop several weeks and overcharged for workNo help showing me how to use what they had done
After this store ruined my sisters Macbook Pro and returned it as if the minor problem it was sent in for was fixed, the manager insulted both my mother and my grandfather and refuses to talk to any of us. Although the employees were apologetic, the manager has the professional behavior of a child and actually ran out of the store rather than discuss what happened to the computer.
Wonderful people, great knowledgeable service.
Kind of a weird place, and theres high prices, but theyll get the job done.
S bit expensive, but worth it!