Throughout my time being a customer at State Farm I have had a wonderful experience. Being new to the insurance world Lauren was a fantastic help explaining the whole process to me and doing everything in her power to save me money! You can bet they have my business for a long time to come after how great theyve been to me!
Absolutely amazing office to work with. Knowledgeable, friendly staff. Best rates and coverage that I could find out of 5 different insurance companies. I worked with Lauren Martin who was incredible! Highly recommend.
Quality customer service and the whole staff is great with follow up and making sure you understand the services provided and your bill as a whole. Great team!
Paul provided very prompt and professional service. Saved me money on a commercial policy and I would recommend his agency to others considering making changes to their insurance plans. Thanks again! Layne
The staff, Lauren especially, are very helpful and very responsive to my numerous requests. Great people to work!
Take time for clients. Genuine care and concern.
The team in Pauls office are always very helpful and nice. They are always very good about getting back to you in a timely manor and help you through the claim process in the event something happens. I highly recommend working with Paul and his team.
I left Pauls agency to try another insurance company only to return not only for a better coverage but also a very competitive rate. I have to say that the number one reason for going with Pauls agency was and is the customer service. Crystal has never let me down and is always the first to get to my needs!
I love this office and this insurance company! I sometimes forget to update my card for my automatic billing. If I forget to add a new debit card they dont flip out they understand. These guys are all awesome! They text you to remind you of any outstanding balances or upcoming bills, and when you reply youre texting an actual person not some machine or computer. They care about their customers and treat you as a human. Respectful, professional, and great value. I highly recommend to anyone in Brookings and surrounding towns looking for quality insurance.
Its obvious that Paul and State Farm care about their clients. Very professional, hard working, and provides high quality effort and execution. Their attention to detail and dedication to finding the best option for their clients is significant!
State Farm Insurance is the best! They work with you on everything and amazing customer service ! I value State Farm and I am lucky to be their customer for over a year now! The quotes are very reasonable compared to other car insurance companies!! Their the best! I would give 10 stars if I could! Thank you State Farm!!
Valerie Welu was my main point of contact, and is a FABULOUS resource to explain insurance in plain English! I always liked how she went out of her way to be available for us (including after hours or on the weekend a few times) to talk insurance. Very responsive call backs, and an amazing relationship with my agent.
Awesome agency. 10/10 would recommend. I recently had gotten in an accident and they’ve bent over backwards for me keeping the claim moving forward, making sure I was 100% informed and satisfied the entire process.
Amazing staff and service! Great rates. Great coverage. Crystal puts up with my never ending questions! Ha!
Paul Kruse and his staff are awesome!!! They always get ya the best rates available! All I have to do is send an email to Crystal and within minutes I have my answer to my questions on my policy! I recommend State Farm- Paul Kruse and his staff! They are the best!
Paul has been straight up with us and provides good advice after hearing what our needs are.
Paul is very helpful and quick to assist you with any questions or help that you may need. He is very friendly and willing to take the time to assist his customers. Would highly recommend!
I worked with Paul on a professional level and hes very accommodating and patient with processes. Hes very attentive to his clients and keeps tabs on all projects. Its been very wonderful working with him!
Crystal has done an excellent job of keeping me informed and up to date on my insurance matters. Enjoy doing business here.
Paul is very responsive and is there when you need him. He has been quick to help with anything I have needed. He takes time to learn what insurance policy and coverage you need. Best insurance agent in town!
Thank you Paul Kruse and staff at State Farm Insurance. A couple years ago my husband and I went to Paul for quotes on our auto and property insurance. Paul saved us around $2000. Paul, Crystal and the rest of the staff are always helpful and prompt answering frequent questions I have. Thank you Paul!!!
They will get you the best rates they can.
Always responsive, quick answers and helpful staff - nice that someone is keeping all our insurance stuff straight. Crystal is the best!
Tucker is a great person to work with. He can help you to get the lowest price and the better coverage!
Really great to work with! Tucker is super personable and ready to help with whatever you need!
It is amazing how they helped me with my insurance. Excellent service!
Amazing service, always there when I have a question. Great price, lower than what I paid with a different company with way more coverage!
Paul is such a nice person, he has done a lot for me as a customer with State Farm!!
Knowledgeable and friendly service. Very invested in helping the customer get the best price and service possible.
Ive had insurance for years with Paul. Im very happy with state farm
I want to give a shout out to State Farm and to Crystal for helping me with any insurance questions and for the service that I have received. Thank you for going that extra mile!
Take great care of their customers as though they were Family. Thank you
Very friendly and fast.
Easy to work with and quick to respond!
Paul and I have been doing business together for just over 2 years and it has been nothing but professional. I look forward to the many more years that we will help grow each others businesses!
Ive worked with Paul and Valerie several times. Super friendly and great!
Always helpful and low rates!
Friendly staff. Crystal always makes time for me. Patient and friendly when I ask a million questions. Prompt return of phone calls.
Have many vehicle an my plan is cheap