We were blessed to have Corey from Hansen towing come to our rescue. Our family (2 adults, 2 kids, and a puppy) was starting day two of our drive to Idaho. The spark plug blew and we were stranded. And as if it couldn’t get worse, it started to rain. Corey pulled up and was so friendly & attentive. He towed our van to the next city and even stopped by the dealership to see if they could help us. Then he took us to the next place and helped us get situated. We were so lucky to have Corey’s help and would recommend his services a million times over…. Thank you Corey!
Everyone was so polite and so helpful! Zack knew what he was doing, and he took great care of us! I so appreciate how fast he got there, and he kept in touch with us so we knew what to expect. He towed our trailer to where we needed it, and then went the extra mile and helped us get things finished up so we could make it home safely. Thank you so much!
They were quick responding and sending a truck, but it was all the little, unrequired, thoughtful things the driver did that made it a truly outstanding experience. Corey was amazing! Yes, he was very capable (got us on the tow truck in a full and busy parking lot), but he was also polite, friendly, always aware of our safety, offered us water in the 100 degree heat wed been sweltering in, made sure the A/C was getting to where I was sitting in his truck, asked what wed like to listen to on the ride. Corey was absolutely first rate. Highly recommend!
Zach and Kirk were very friendly, helpful and willing to do what they could to help us with our situation. This is the first time we’ve had to use a towing service and we had some concerns about how things would work out. They made us feel comfortable, were interested in doing what they could to help us with our vehicle and made the experience as pleasant as it could be. I will definitely refer them to others who need towing assistance.
My car lost power on I 15 and I ended up on the shoulder on a really hot day. Corey was sent out by AAA and he was fantastic. Very reassuring, knew his stuff, got there quick, and was fun to talk to on the drive to my shop. He was very mindful of my safety throughout. Great guy, great company. Made a lousy situation not nearly so bad.
My truck was stuck in reverse and had got stuck under the trailer hitch. We thought the transmission was gone because it wouldn’t shift. Called Hansen’s and they were there within half an hour. The service man realized it was not the transmission an crawled under the truck to manually put it into neutral so he could get it on the truck without ruining anything. He was friendly, knowledgable and awesome! Would wholeheartedly recommend them with 5+ stars!
Had my car towed from Brigham to Ogden. They were fast friendly and very professional. Highly recommend and will use again.
Jesse arrived quickly, was professional, friendly and in good humor despite the heat.Got my spare put on quickly and told me where to have the tire fixed so I could continue my road trip.Excellent service once again from AAA.I would not leave home without them!
Our car broke down outside of Salt Lake City and Hansen was called to pick us up. They were very helpful, provided quick service, and were extremely accommodating to help us finish the remaining 140 miles home. Highly recommended!
Our car stopped running and we needed a long tow. Hansen towing came super fast, the tech was super nice and professional. He even let my curious 3 year old pull a fog horn. I would 100% recommend them and will use them in the future.
It was a busy day but they got there within the hour and got me to where I needed to go at a reasonable price.
Car broke down at work after hours. Hansen got a tow truck out to where I was in very good timing. Excellent communication especially from my driver Corey. I’ve had drivers break trim and hub caps on my car loading the vehicle on the truck in the past but Corey new what he was doing. Told me exactly what he was going to do and performed the service flawlessly. 10/10 I would tow again.
The gentleman that came to tow my car was very friendly. In the 15 minutes or less time he had car on back of tow truck. Light conversation was kind and feel like old friends that have shared beers before. I should have exchanged numbers with him, Would get along great with my husband... Good old Boy. Work hard and play hard kind of attitude!!! But back on subject.... my experience was as amazing like, long lost friends running across a field into each other’s arms. Thank you for you Professional Services
Jesse communicated until he arrived to us on the scene of our tire blowout. He was patient and super helpful. He was very concerned about all passenger’s safety as everything happened on the side of the highway. Awesome experience in a scary situation.
Corey went above and behind to make sure we were comfortable and taken care of. He also offered pleasant conversation for the long car ride!
Corey from this company was a great help and a total professional. He was courteous with letting us know when he would arrive and arrived on time. He was friendly and let us know what options he could provide such as we had a poped tire and our spare was flat as well he offered to fill up but our family decided to go to Layton were the local family was. We were in snowville almost a hour in half drive down he towed our car. He was relatable and talkative in a good way. He got us there and it was a good trip like traveling with a friend. He dropped off and didnt expect anything or any tips as many time it was offered. Corey was a good driver and did a great service.
Corey was awesome and got to us really quickly and was super friendly and concerned about us being out there on the road. It felt like he genuinely cared. Thanks again Corey !
I called them for a tow because my tire blew out on the freeway. They were so quick to respond and get out to haul my vehicle within 20 minutes! Zach was the tow truck driver and he was very professional and looked out for our safety in getting us off the side of the freeway! If you ever need anything don’t hesitate to call this great company!
Great—good consideration of safety and helpfulness. I felt well taken care of and was helped to restore my vehicle to working condition. What could have been a very stressful experience ended well. Thanks Zack.
Zack on behalf of AAA towed our car 45 minutes back to Logan from I 84 on Sunday morning. He was kind, extremely helpful, and made a very inconvenient situation much more bearable. He safely delivered our car to the repair shop on his flatbed and dropped us, and our dog, at a nearby motel. Zack was outstanding!!
Hansen Towing is GREAT! We were on road trip vacation heading from California to Glacier National Park when our Porsche Cayenne had a complete loss of coolant outside of Tremonton, UT. We needed to get towed to the dealership in Salt Lake City… on a rainy Sunday evening. Hansen Towing arrived and saved the day. They made sure we were safe and we got into the cab of the tow truck. Jesse and his assistant (I am SO sorry I don’t recall his name) were both very nice and very helpful. They got the vehicle onto the flatbed and drove us an hour back to SLC. It was a surprisingly pleasant ride considering we were dealing with a “dead” vehicle and were hundreds of miles from home in a different state. Jesse and his assistant kept the mood light and the drive went very quickly. They dropped us and the vehicle at our hastily arranged hotel because we weren’t able to drop the vehicle at the closed dealership on a Sunday evening. Jesse made sure we were OK at the hotel before leaving. Hansen Towing, and their spectacular employees, made a stressful situation much easier to bear. I can recommend Hansen Towing without hesitation.
I called them in the middle of the night freaking out. they told me they would be on there way I was figuring around and an hour, but no they came out 20 minutes later got right to work friendly good people understanding and good to work with.
Corey was very friendly, courteous and helpful he also arrived sooner than AAA had quoted. Definitely suggest these guys!
Car broke down late on a Friday night on the 4th of July weekend. Called Hansen Motor directly (after long holds with State Farm and failing to get service through them) and their tow truck arrived within 35 minutes! Corey our tech was amazing, friendly, and super helpful. Hansen towing took care of everything! They loaded our car, drove it to our destination, took care of filling out the drop form, and texted us when it was all done. Even after hours and at weekend rates a 52 mile hour long drive cost $350, expensive of course, but cheaper than what State Farm quoted and worth it for the level of service after a long stressful evening. Highly recommend Hansen towing!
Let me introduce you to Hansen Towing we were having a terrible day and they stepped in and saved it! Roy was Quick and courteous to respond to our call with over the top service.Roy called the Highway patrol and Zack our tow truck driver confirmed that the officer had arrived and was watching over us he was in constant contact informing us of his location and an estimated time of arrival . He got us to a warm spot in the tow truck ( which I was happy for my Dad is 84 and we were all cold .) then quickly got the Pilot loaded, we were in our way . Zack was professional, considerate, quick and courteous .I would definitely refer them to anyone in need of help...We sure appreciate good ole fashion service!Sincerely,Gary and Diana Harris
Corey was so awesome! Very professional, very personable, and even was a tour guide on the way to Les Schwab! Would highly recommend!!
Zack was wonderful! He took good care of me & my car! I appreciate his kindness & being so friendly! Just like an old friend! Thank you so much! Will definitely use your business again & tell others to use it
We got stranded in the middle of nowhere on I-84 and Zack came right out and got us. They arrived within an hour of our first call to AAA. Zack’s sense of humor and professional made a bad situation a lot better. I hope I never see them again but I am glad they are there 🙂
We needed a tow from the truck stop for an emergency repair and they put us at ease and took great care of our car, handling all the details for us! Very friendly and nice! Thanks guys!!
I was told that it was going to take two hours for someone to get to me to change my tire but Zachary arrived in 25 minutes. He greeted me with a smile on his face and showed me what caused my tire to lose air, changed the tire with a smile on his face and made sure I didn’t need anything else. I give these guys a 10 for service! Thank you for helping me get to Texas!
Excellent service.. very kind and provided great service in a timely manner.
Got flat going over Sardine Canyon they were speedy and profficent
Corey was so pleasant and professional when I needed an hour-long tow after a stressful breakdown. I barely noticed the time pass before we got back to SLC!
Well, I was expecting an hour wait and they (Zack) got to me in 15 mins. He knew how to hook up my truck immediately after looking underneath (not your standard hook up). Then he got my truck where I needed it to go. He was friendly, professional, and courteous. I can only hope that, should I ever break down again in this area, that hell be the one to come give my truck a haul. I highly recommend this towing company.
Very pleased with my experience! My driver, Zack, was really professional, safe, and friendly. Turned a not fun experience into a great one.
Got my car towed by a kind gentleman and it was fast and easy. Made it a pleasant experience and helped me check the car into the dealership.
Corey came and picked us up on the side of the freeway after we broke down. Both Corey and Hansen company as a whole were very professional and did everything they could to take care of us. 10/10 would recommend.
Professional service. He kept me safe. Couldnt have gone smoother.
Great service. My driver was very kind and considerate. No issues. Thanks for a great job!!!
We were from Oklahoma traveling through utah. So we didn’t know the area when we ran out of gas. They were really quick to respond. Very personal and helped us out of a sticky situation out in the middle of nowhere! Great guys!!!
Corey was awesome! He was hospitable, kind and made sure we were safe and sound.
Kirk is a funny, hard working man who gave us an honest quote and a no nonsense experience.
The guy who came and helped us was very polite, professional, and was able to get the job done in a timely manner.
Arrived very quickly and was able to unlock my trunk quickly too!
I used Hansen Motor Co Towing to tow my 1972 Chevrolet Blazer from a storage unit in Brigham City to my new house in Plain City. I believe the guy that helped me on the phone was Roy and the guy that towed my Blazer was Jesse. These guys made it so easy and it was totally worth the money I spent. My blazer didnt have any brakes, drive-lines, engine, etc. due to it being an ongoing restoration project. Jesse was able to get the Blazer up on the tow truck and took care not to scratch the newly painted axles. He also took highway 89 from Brigham City to Plain City which also helped ease my stress. When he got to my newly built house, Jesse was able to back the tow truck right up to the garage and unload the Blazer right into place in the garage. I was worried the tow truck bed would scratch or damage the concrete driveway, but again Jesse took care and everything went perfect. This Blazer was my dads before he passed so it also has great sentimental value. Again, I cannot recommend Hansen Motor Co Towing enough. Great guys! Quality service! I would definitely use them again without hesitation. No headache. They made my life so much easier and stress free. Jesse and Roy are both studs and deserve a raise!!!
Quick courtesy service. Will use again if the need arises
These guys were so helpful with my situation. I was in an accident for the first time in my life, had no idea why to do. And when the insurance company started messing around, they helped me navigate it and took care of me like I bought my car from them! 5 stars are not enough! Special thanks to Roy specifically!
My car broke down on a highway in the middle of nowhere. I had the great luck of receiving a tow from this company through AAA. Zach was quick to respond to the call, and was incredibly friendly and helpful after he arrived. We were in an unfamiliar city and he made sure we were safe and knew our options for getting the car fixed before leaving us for the night. I would highly recommend this company to anyone!
Prompt quality service. Also their equipment is new and well maintained which is very important to me when I choose a tow company. They are the local AAA affiliate and they are second to none in customer service along with professionalism. Id highly recommend them to my family and friends!
Triple A arrived in about 5 minutes and had me back on the road in another 5 minutes. The technician was very polite, professional, knowledgeable and efficient.
Hansen Towing was amazing when our daughter slid off the freeway. They were easy to contact, completely professional, very informative and arrived much quicker than anticipated. I appreciated their help making a stressful situation seamless and easy to manage.
Excellent service. The truck was on site about 30 min after I called them. Driver was polite and efficient.
Cory was great and so helpful during our stressful moment. Thank you!
Picked up my in-laws after their car broke down and brought them to Logan. Excellent service and was very timely even though it was after hours. Would definitely recommend.
The very best of the best! Road trip Oregon to Ogden, Utah, broke down, towed to garage. Polite, helpful. Also, they gave us ride to a hotel! Thanks so much for your help! Great service above and beyond!!! 😃👍
Very quick to get there to help and he was an absolute amazing help. Very awesome service!
Roy the manager called before for safety and after for satisfaction. The Driver Zac Immediately called to make sure my husband and I we’re safe. They Kept us updated of the arrival time. Knowledgeable in helping to get the vehicle unstuck without getting anymore damage, by turning the wheel all the way. Was very professional, empathetic and still kept social distancing. Thank you so much. We really appreciate you’re advise and expertise very much.
This was a great, professional, friendly experience. I would strongly recommend.
These guys were fast. Communicated great. If I am ever broke down again I hope Im able to call them. You dont find genuinely kind people very often, and the gentleman I spoke to on the phone and the dtiver were awesome!
Amazing 🤩 very prompt ⏰ quick service, took less then a minute 🪛 happy and kind attitude 🤍 will definitely use again (hopefully I won’t have to but will if the need arises) 😂 Thank you Jesse!
The gentleman who came to tow my car was nice and explained everything he was doing. He did his best to try to not damage the rims with both tires on the passenger side being flat.
Driver displayed POS, that is Positive Outrageous Service plus professionalism . He needs a pay raise or employee of the month award or both.Highly recommend Hansen for towing.
Hansen’s was super fast, and the tire technician was courteous and thoughtful. They helped me get back on the road lickety-split. I would recommend them 100%.
Both my driver and the shop dispatcher I interacted with were so great! Me and my son had a blast even though we were having car issues! Jumpstart was done quickly and we were all able to get on our way and back onto our plans for the day!
Extremely prompt service, being at our vehicle after I called within 15 min! Wow, couldn’t ask for better. Very professional and friendly.
All things considered Roy made a bad situation better and less stressful. Super fast and responsive and the service was greatly appreciated.
Over the years I’ve had need for tow service several times. This was far an above the best level of service I have ever had. Great communication, friendly, and fast.
The service was performed in a very short period of time, the problem was identified immediately and we were back on the road within 15 minutes
Zack was great. He has a good sense of humor and was very efficient and friendly and professional. He got the job done fast. I would definitely recommend them!
Very helpful!! Super nice and timely.
Very friendly and timely tow.
Showed up earlier than expected which is perfect.
My truck broke down on the way to Idaho for a family trip. Jesse was very helpful and prompt. They charged a reasonable tow rate. I would recommend to anyone in the area.
Hanson towing is awesome they answered my phone call right away, They sent driver Jess out, real professional And fast they said 25 minutes and they were there in 25 minutes I was able to get my van towed back to my house reloaded another vehicle up and was off to work. Awesome service thank you
The Gentleman, Jess, was wonderful and responded very quickly To the call for assistance . He called to let us know he was on the way and then Called us a couple times to let us know his estimated time of arrival. Jess was very kind, efficient, knowledgeable and careful with our car. Even offered snacks.Our car broke down an hour an a half from home at 9:00 pm and Mr Jess made a disappointing end to a vacation into a much needed and more pleasant experience than we had hoped for. I don’t want to break down again but if I did I hope we could get Jess again. B Sackett
Great service driver was very nice/polite. Fast service .
IF YOU NEED TOWING USE THESE GUYS!!!! We had a breakdown on some random rode and they found us! Our driver was Zack and he was AWSOME!! He was really nice and answered all our dumb questions. The price was really reasonable to! So if you need towing use these guys!!!
Today I called AAA for help. I was told by the lady that it would be approximate 60 minutes before there would be someone there to help. 10 minutes after I hung up Jesse from Hansen’s was there to help. This young man that I had never met before was friendly, very pleasant and went right to work. He obviously knew exactly how to take care of the problem. He was careful, knowledgeable, professional and thorough in his work. He is the type of representative for AAA that gives it an all star rating.
They were the best. Called me immediately and told us when they were going to be there and were extremely polite. They arrived within the time. Towed our vehicle I would definitely recommend their services
Roy was amazing! He checked in with me multiple times and was very empathetic. He took time to hear me and make sure that everything was comfortable and thought out. I would highly recommend Hansen towing to anyone in need of this service.
The employee that helped me was Jesse and he did an amazing job, he was very careful getting my vehicle onto the truck and super attentive to making sure it didnt scrape and was properly tied down and secured, all while being efficient and professional! Overall amazing customer service and turning an unfortunate experience into a quality and enjoyable one.
Locked keys in the car. Service truck arrived in less time than estimated. Driver was helpful and friendly. I was on my way in only a few minutes.Thanks
Jess was great; showed up quicker than expected. Treated my car very well. Got me home safely. Thank you!
While traveling through the area we had a tire go flat on the interstate. Shyann came out to help. She arrived much quicker than expected. She greeted me with a smile and assured me she puke have me back on the road quickly. She had all the tools and equipment and had the tire changed in under 5 minutes. Very prompt and professional service and worked very quickly. Great attitude and cheerful service! 2 thumbs up and and a big thank you!
Jesse was very helpful. On time. Answered all my questions. Very positive experience in a stressful time. Grateful for this company.
Fast and friendly service. Very helpful
The gentleman that helped me was very professional and quick. I appreciated his service. Great employee!
I got my motor wet while washing my engine at the self-service car wash. They showed up quickly.He happily helped to jumper my engine.When it still failed to start, He cheerfully towed home for me. Good service.
Roy answered the call almost as soon as I hung up with AAA to let me know someone was on there way. Cody was very nice and helpful and towed my car and I home so that I could trade vehicles and continue about my day of caring for my home care and hospice patients. What a great team Hansen Chevrolet and AAA have. Thanks so much for making all of our days better!
Great communication, polite, and prompt.
They communicated well with me and quickly got me on the road which I appreciated!
We were returning to Park City from Idaho on our honeymoon and the left front wheel came off on I-15. My call to AAA was answered by Hansen Motor Co Towing in less than 30 minutes and there driver was awesome. He took great care getting us loaded with only 3 wheels then drove us 60 miles to the nearest Acura dealership and carefully unloaded us. We had a wonderful conversation together. They turned a near disaster into a great experience. Thank you Hansen!!
Roy was very nice. The driver was personal and gave great advice to my son who is just starting to drive
Jesse was very professional and awesome! Thank You Hanson Motors and Jesse!
My hearing isnt great, so if I got his name wrong I do sincerely apologize. But my driver Kirk (may have been Kurt) was incredible. He not only helped deliver my car and myself a few hours south, but did so with excellent conversation and a superb attitude even though it was already late in the day. If I could give a Six Star review for him, I would give him Seven. Thank you so much Hansen Motor Co for being so flexible, I would both recommend and return to you for car help! Thank you thank you thank you!!!
We had quite a day coming back from the salmon river with a trailer loaded with two whitewater rafts. We blew a bearing toward the end of the day and they were willing to send a driver out to pick it up and take it to a safe place. Kirk was friendly and professional and extremely quick at loading and unloading the trailer even when he was supposed to have headed home already. Cannot thank these guys enough for helping us out!
Ive used Hansen Towing services several times and they are beyond exceptional in every single aspect.
Very nice and professional wrecking/towing service. They were very accommodating and understanding. Great company to work with.
Very professional and helpful. Quick response too. Great service
I have been taken my vehicles to Hansen Motor Co for over 20 years. Their service department is professional and friendly, and most importantly, honest. I can trust that they will do good work, at an honest price. So when the tow truck pulled up and was from Hansens, I knew we were in good hands. He was, as expected, professional and friendly.