First, I’d like to give a special thanks to both Margo and Monica! Their expertise, professionalism and friendliness makes it hard to leave Pubic Storage! Last year Monica help solve my last minute storage issues as we moved out state. Unfortunately Public Storage raised there rates which cause us to return sooner than originally plan to close the unit. Again, Margo and Monica made this transition very easy.

I’ve had my storage here for about 3 yrs now when I first rented it the guy Randy I think quoted me a price for the size storage I needed and I had my prices go up a lot. But ever since the person has changed that runs this storage units Monica Brown she has been so helpful with questions and she has solved any issues I had with my price going up she really gets answers or finds a solution that makes the customers happy. She’s very friendly and cheerful and I’m really glad they got someone like her to watch over my things.

Ice been renting with them for years. I dont like how they can just raise your monthly rent whenever they feel like it. a bit pricy

Had a great experience here. The staff was very helpful getting me into a unit quickly and without any hassle. Great price for the area.

Outstanding service from start to finish! Special shout out to Monica! She made my very stressful situation a lot less stressful and I can not thank her enough! I was able to look at my storage options before making my final decision in which was extremely helpful. Location is safe and easily accessible, and the price was very reasonable.

Monica was great! She was very professional and checked us out right on time and was very informative. It seems like she is very attentive to the details of the business! Keep her around!

The code that I got didnt work online but the lady working there was absolutely amazing probably the best employee you have there super polite and fixed my problem right away and even when I was in the gate she still made sure that if I needed anything to just ask.Ive never rented a storage unit before so it was super helpful treat her kindly cause you dont find employees like that very often.Thank you for an amazing experience :)

I waited 45 minutes for someone to show up on the building so I could talk to someone and get the door code for my storage bld. I called Tue number on the door and talked with CS. They tried calling The manager directly, but no answer. I finally just went inside the gates and luckily someone else was in my storage building so I was able to get in. I was there for an hour, and the manager never did show up. I needs to close my account BC I am moving and I couldnt take care of it. Its completely ridiculous to me that you have office hours with noone present to help people. If I wasnt moving already, Id be leaving regardless.

Great customer service, clean and secure. Monica was so friendly and helpful

Margo was more than helpful today with everything that I was calling and inquiring about. She was very professional and gave outstanding service all the way around. Thank you Margo for all of your help! It was greatly appreciated! 😊

The facility is in excellent condition, but even better is the phenomenal customer service provided by the staff. Monica helped us on multiple occasions, was so friendly and amenable. Would recommend this location to anyone.

First month is not 30 days, its calendar, want 50% off the first month? go in on the 30th and get 50% off $1... great... they up sell like crazy and the storage is small and expensive

Recent change in management has definitely brought changes. Time will tell if the changes will be good or not. Miss Savannah she made this place more desirable because she was confident. Public Storage should have offered whatever they could to try amd keep her.

Great customer service, very clean property, and Monica was always extremely helpful...answered any of my questions/concerns for the duration of the rental. Will go back to this property if needing a future rental.

Aside from constant rent raises and unnotified rule changes, theyre ok. If you can find anyone cheaper and less corporate, take it.

Monica helped me get my possessions taken care of, helped me with getting checked out of the facility, and was overall just an excellent person to work with. The facility was clean and secure.

Very helpful/friendly staff, looks pretty secure. I stored a vehicle in the outside parking for 3 months with no issues.

Monica was so great. Fast and efficient. Clean nice property

Great place to store my car while waiting to move. Staff was helpful and the facility was secure.

Never had a storage unit before. Margot was super helpful getting us all set up quickly and gave us some great personal recommendations for storage newbies!

MonicaHas always been helpful in accommodating my needs for space, timeline payment passivity, and keep the property cleanliness...Im telling all my friends how great Public Storage is!

My favorite part of this storage location is Savannah! She is truly an amazing caretaker! Fast, professional, Ive never seen her in a bad mood. The facility is kept in top-notch condition too!

Very nice amd explained everything very well!

The Public Storage manager Savannah was very friendly and totally knowledgeable about her facility. I went out the load the storage container twice today and both times I saw her out on the grounds working or cleaning. I commented to her on how clean her facility was and she said she has high standards which is apparent.

This particular Public Storage (near Auto Center Way) is a little rough looking on the outside but Im quite pleased with the amount of storage space for the cost. The facility is gated and locked up at night to keep the bad guys out....seems to be working, from what I can see. Recommended!!

Needed to rent a unit for a couple of months and this location was the closest. Reserving my unit online was easy and seamless. Upon arrival (shortly after they opened) I was greeted by Savannah. Savannah was friendly and helpful and really seemed to know her job well. She was a real pleasure to work with, so much so that I really hope youre paying her well because if not, my company has pretty good hiring power and is always looking for top quality employees!

The people were a really big help at this location. The storage units are great.

Savannah was great to work with. She was very helpful in meeting our needs and a pleasure to talk to. Highly recommend to go to her if you need a unit.

Would rate a 5 but prices are too high, but I live the location and the customer serv

Very helpful staff! Clean facility

Fast and easy to reserve a unit. Monica was fantastic and very professional.

I have a storage unit here. The prices are currently lower than most other places. And I love the employees that work there. They are happy and uplifting. They are always going above and beyond what I expect. So helpful and informative each and every day. . I recommend anyone who needs a storage to check in with them.

Older facility. Units were dirty and seemed like water was getting in. Rates were too high for the quality offered.

Savannah and Margo were very friendly and insightful. They answered any question I had and made sure I got the best deal!

I have a storage unit at this location. I like it here. The people are kind and helpful. They keep the place pretty clean. And they are always willing to help out their customers. I am satisfied with my current unit and they are a little cheaper than other locations. Also the property is located on a bus route and close to a gas station and restaurants.

Best storage rental experience ever! Savannah was great and the whole process was very fast! Would recommend this business for all your storage needs.

The manager Savannah was so nice and flexible for us!!! So kind to stay a few minutes past closing to get us all set up. 10/10 would reccomend

I was originally helped by Neil who set me up with the local representative Brenda. She has been friendly and extremely helpful with all of the storage rental process. She presented a welcoming atmosphere and friendly personality. Before I even made it to the property Brenda called to ensure I was in the right area and safe. While at the store I was called by Ray to ensure I made it safely and was being well represented. I would recommend this company and location to anyone!

They are very friendly and very clean and I think Savannah is awesome and very friendly and polite and she is very upfront and honest with the customers and treats people equally and fairly. She treated my 73 yr old landlord with respect and farness. She deserves a raise!!!!!

I just got my storage unit today . Savannah was very friendly and informative. Customer service is super important to me & she goes above and beyond . 10/10 Excellent thank u savannah !

I just wanted to say thank you so much Savannah. For helping me get the Right Storage I needed. I would recommend this place to anybody just because they have the best front desk girl ever.

Facility is clean and well kept, the representative at the time Savannah I believe? Was very helpful and knowledgeable and bout the spaces and helped me with product selection that helped preserve the longevity of my property in storage; the location is also very convenient as well and the price is very reasonable.

Theresa was amazing!! Got me all good to go id recommended her for any customer service job! We need more workers like her!

Margo was very professional and insightful! She got us squared away and lightened up our day with her personality.

Savannah was very helpful and patient with my questions and concerns and made my experience in renting a storage unit that much better. I highly recommend renting from Savannah.

Savannah was extremely kind and thoughtful and helped me out with a parking spot for my vehicle while i was gone! truly the best!!!

Just secured storage this week.excellent experience ! SAVANNAH was over the top professional, courteous, and made things comfortable, pleasant, and easy. absolute great diplomat for your enterprise!

Monica was really nice and made the process quick and easy.Very helpful 😋

The ladies in the office were very friendly and helped me with anything I needed. Very professional. I rented for about 2 years. I recommend them if you’re looking for storage.

Great service, great prices. The difference is the people in the office! Very knowledgeable and willing to help!

Jeff is absolutely amazing. Great customer service. He was very concerned about what I was looking for and helped me find one that fit my needs and budget. When doing the walk through the storage unit was clean. The ceilings were very high. He even gave me suggestions on how to get everything into a small storage space I could afford. I would defiantly recommend this storage facility. Thank you!

Savannah was very professional and did a great job helping me into my unit.

Savannah was very polite and helpful. Very fast and efficient service.

Got a clean 5x5 space for a great price. Check-in was a very simple process. Savannah and Margo are great!

Savannah: she did a wonderful job in helping my mom out in selecting a storage unit and helping with explaining the functions of the gate and how to go about getting into the storage unit. And using the system to buzz in and out. Really respectfull and helpful.

My friend told me about Public Storage so I decided to check it out. Moving is stressful enough, but I have to say that finding storage was the least stressful part of my move! Jeffery (I think he goes by Jeff), helped me out and surpassed, by far, the level of service that I expected to get from a storage place. He was really nice and sincerely seemed interested in helping me- which was a nice change from the other place I went to that was all around creepy. The prices were reasonable, and the location works well for me.

Brenda helped me out tremendously! I needed a unit only 3 days before I could move things and she got me set up with a unit within 20 minutes that was a perfect fit for my belongings! She also had all her paperwork ready and was very informative about it all so I knew exactly what was going on with it all. If you have a chance to get at one of these units then I would snatched it up as quick as you can! Thanks again Brenda!

Margo and Savannah are awesome! Spoke to Savannah on the phone and Margo took care of my husband and I in the office. Very friendly, very professional, explained everything and answered questions.

I was very satisfied by customer services. She was very nice and courteous and helpful.

Everything was fine until utt of the blue they doubled my rent for the spot my car was in from $48 to $84 a month, knowing full well that Im military and out of state and have limited options for finding a new place. Greedy charging that much for 10 sq ft. Of pavement if you ask me.

Jeff the property manager still there with a smile and helpful as usual. He remembered me after 2 years, it was good catching up. said he needed two reviews, keep boss happy, so doing a yelp one as well, like his accent.

We have had our belongings stored here for 2 years. We bought a new home and it was time to start the process of preparing for the movers to come. Monica Was extremely helpful while I was still in another state trying to set up an additional unit to have my stuff moved from another unit. Once I flew in and was able to start moving my stuff from Morton to Bremerton, Both Margo and Monica made it possible to help get the large trucks in the gate.Thank you Margo for the help and phone calls back and forth and Monica you are a true gem you made the 3 days of 10 hours each there not so miserable, thanks for checking on me while I was climbing to the top of the rafters pulling heavy boxes down . I couldnt have asked for a better set of gals. If I had one complaint on my unit and it is no fault of these gals, the prices just keep going higher and higher. I just think that the price is a little spendy. But I am sure that is with every place around.So again, Monica and Margo Thank you so very much for going the extra mile to help me out. I so appreciate the both of you.

Ray was very nice and helped us in a sticky situation between moves!! Went above and beyond and you could tell he really cared!!Update! I still give this place 5 stars, shayna was very helpful to us the second time around and had another great experience with public storage. So 10 stars!

Savannah was an incredible help the entire time. Went above and beyond to help out me and my family. This place is great!

Young lady working today (I believe Savannah) was very helpful today. She answered all our silly questions. When we needed an additional unit she accommodated us quickly.

We havent had any issues with this place until rather recently. We have been with them for about 2 years now, and until now everything was fine, but this summer they have completely neglected to maintain the areas near the storage unit doors. We had weeds that were almost as tall as our knees growing in the gap below the door that we had to cut down ourselves (the weeds have been there for at least a month; we kept thinking eventually someone who works there would clear the weeds but it never happened), and on one recent occasion there were bees literally swarming around the door jam, and we couldnt even get into our unit! We had to just come back another day (yesterday) and thankfully the bees were not there this time (it was around 7pm). Then, we were not too pleased to find that our little unit is crawling with spiders. Hopefully some Raid will do the trick, but if they would whack down those weeds every now and again or fix up the doorways so there isnt an inch gap between the door and the cement, we wouldnt have this problem!! I will be actively looking for a new place to store our things. Hoping to find a place that actually does something to keep bees and spiders away from our stuff!!Also super random, and not as much of an issue as the bees and spiders, but maybe worth mentioning -- Yesterday we noticed stickers all over our storage unit. We did not put the stickers there, and they were not there 1-2 weeks ago when we last attempted to get into our unit (that time it was being guarded by bees). Hopefully this place doesnt try to blame us for the stickers!!

Shayna was very nice and professional. She answers all of my questions and went out of her way to clean a unit that was recently moved out of so i could get the united I desired.

From the moment i scheduled a move in date, the property contacted me promptly to set up a time for the date i selected to come in. I was helped by a woman named Becky and she was awesome! Super friendly, and got me taken care of in a timely manner. She was super understanding to my 15 minute tardiness and still had me in and out very fast. I love it here! Thanks so much Becky !! xoxox

I would not give this place one star i never was late on payments I am a single mom with 2 boys best times I ever had was camping. I went blind for 4 years and could not go camping. 3 days after thanksgiving we went and got our Christmas tree and decorations out. Monday January 6 we went to put our Christmas away. My son Michael noticed the arctic king Midea best ever air conditioner gone, a samsonite very large hard shell suit case brand new we have the box for proof, it is then looking more we lost a lock box with money around the world and parents class rings I lost them when I was just 10 years old. then a 3 room family tent, a bin with coleman blue speckled enamel dishes with all other cooking supply’s and a portable sink all of our marshmallow roster sticks all coleman and sandwich maker cast iron, salt and pepper-shakers bears all in my bin. 2 coleman camping pillows rolled up in very small bags. A large ice chest and last but not least 2 camping chairs. Some of the items are not on police report did not know until we moved. I thank my G-D my tree and decorations where not in there i can not replace my items due to i have not been able to get a job i have a brain injury from a drunk driver i cry all the time for my loss i hope the thieves will get caught insurance will not pay so far due to no damage to lock i am just sick welcome to good old USA I am a victim again my locker number is A 489 no camera was working outside door lock is gone broke Leah I am now at new location with new name I love it there very kind people clean and safe.

BIG BIG thanks to Savannah for staying later than necessary to help me get into a storage unit in the short amount of time I had after work, and for being so patient and professional with the special needs customer in front of me in line that day. 5 Stars!

Ray was extremely friendly and informative, excellent customer service. I feel safe having my belongings stored here, promote this man to district manager!

The rental process was simple and convenient. Savannah was extremely knowledgeable and courteous. I would highly recommend Savannah and Public Storage in Bremerton.

Savannah was great very helpful and prompt in communicating with me. I would recommend this Public Storage.

I feel good about storing my stuff at public storage! Everything was clean and looked good to me. Emily was great; she got me in and out in a timely manner and was so helpful! I will definitely recommend to others

I was in the public storage facility in Bremerton at 4505 Auto center way seeing about getting a storage unit. Very impressed with the level of customer service I received. I was helped by Rich Clark who was very knowledgeable on the facility and helpful with my needs. Would highly recommend storing at this storage location.

Savannah was very helpful, friendly and informative which made the experience easier.

Great facility, great staff! Ray was super polite and a tremendous help. Thanks again

Savanna & Margo were awesome! The facility is a little dated otherwise it would have got a fifth star!

Ray was a great help, very friendly. I would suggest your facility to anyone! Thank you so much!

I stopped here by mistake because I thought it was a uhaul. they did not have trucks for me, but the manager on site didnt mind helping me anyway and she gave me directions to the nearest uhaul place. thank you shayna hope this review shows how good your customer service is even to someone like me who didnt need storage :)

After a crappy day, I reserved a unit online. Jeff called and made the rest easy! When I went to look at my unit I was met by Brenda! She was pleasant and made my experience awesome!! Wont rent from anyone else!! Thank you Brenda and Jeff!!

Public Storage on Auto Center Way in Bremerton, Washington provides an important service. I store my extra belongings there as I work on my home. Public Storage offers security and ease of access. I also appreciate the kind and cordial service provided by the personnel, particularly Ms. Brenda and Ms. Barb. For instance, they did an excellent job of advising me on how to make a payment today (5/2/15). Thanks!

We have been storing our belongings for the past 8 mo and during this time the Manager, Ray, has been fantastic. We had a death in the family and my husband has been very sick and Ray made sure I knew when payments were due and actually contacted when he hadnt seen me for awhile to make sure we were ok. He is courteeous and helpful and makes sure that our belongings are secure at all times. We truly appreciate the continued professional service he provides for us at Public Storage! Thanks! Liz

Brenda was very helpful and made getting what I needed very easy. I recommend coming here for good customer service. Also Navy friendly!

Barbi was very helpful and made my day easier by explaining all the details and answering my every question. She was nice, bright and cheerful. Def recommending this place to anyone who needs a storage unit.

Savannah was very informative and helpful in us finding a storage unit to fit our needs! Would recommend to anyone looking to store extra items.

This place is nice and affordable too. Jeff was really helpful, and I felt like my things would be safe there. Definitely one of the better places I have checked out!

I made my appointment using their website. The front desk person was available and waiting for me at the scheduled time. He went thru the paperwork process with me an my husband and showed us our unit. Very professional service and extremely convenient to access our storage area.It was a pleasant experience and I totally recommend them.

Staff was very friendly and helpful. Brenda stayed through her lunch to make sure that we got checked-in and we got our rent truck back ontime saving us a late fee. Thank you, The Gates Family

I had an excellent experience with Savannah. Friendly and attentive service that gets you up and running in no time.

My residence had a roof leakage problem and I am highly allergic to mold and mildew.It is going to take some time to repair all the damage so I had to find storage for some of my belongings. The manager, Jeff, appraised my situation and showed me three units that might best suit my needs. He reserved a unit for me for three days so I could properly assess my needs and his help, the cost of the unit, worked great for my needs.Jeff was courteous, patient and most helpful. Thank you for helping make a very stressful time for me more manageable!

Love this place but they keep raising the rent on me. Im on social security and cant afford amymore rate hikes. Please stop

Savannahs and Margos service was excellent and is always superful helpful!

Savannah & Margo are efficient! I recommend this location. Great job Savannah & Margo!!!!

Savannah is super friendly & helped me get set up with a storage unit super fast! Ill definitely keep going there for my storage needs!

Very helpful and very military friendly. Good prices. Ask for Ray, very professional and knowledgeable at his job.

Have had wonderful customer service at public storage. I recommend this storage place highly. Thank you very much Ray and Dee. Job well done.

Becky helped us so much she was like an angel. Great personal service. This was my first time ever renting a storage unit and she was like our own personal storage unit shopper. We tell everyone about our experience.

Very helpful, personable, and knowledgeable property manager. Jeff has you covered. The storage size was just what I needed for my purposes, of course. The only reason i didnt give 5 stars is because of the price, which is higher than competition.

Came in on Friday and Kristin was exceptional. She answered all of my questions and was very friendly. Her boss, Rich, was in, and he seemed like a great guy. While she showed me a space he was out helping other customers I presume, awesome because you don’t see many top dogs going out and doing field work. Kristin explained the whole rental process to me and didn’t stop smiling for one second, you could tell she takes pride in her job and loves being around people. We laughed and I talked her ear off for almost an hour but she didn’t seem bothered. There were many other people coming into the office while I was there and she seemed to help everyone pretty fast. Five stars to public storage and 10 stars to the staffing.