My acct was charged (monthly) when businesses were closed for Covid. When I realized, I called numerous times and left messages. The website requires a note be left. I wrote a respectful note explaining the issue (January); requested & expected management to contact me regarding the charges.I finally rec’d a call from a fella named Dave (February). Dave looked into my claims, confirmed several months of charges and checked that I hadNot used the car wash during those months. Dave assured me a refund was in order; adding the owner was a “Christian” business man who would do the “right” thing. Well it’s been 6mos and I am waiting. This is disheartening, and unprofessional way to run a business.UPDATE: Pleased to report a mutual resolution was reached today (9/22/21)
Drive my hunting truck up there to get it washed. Ive washed it up there several times and never a problem. Its always been muddy and never a problem. Went today and a kid came out and said they wouldnt let me go through. I told him Ive been through there several times and nobody has ever said anything. He told me he wasnt spending all day on my truck and I needed to go somewhere else. Luke was his name and he said hes been there for 3 years. I was surprised but I dont believe Ill ever go back. Ill just drive across the interstate next time.
Nice place to get a wash. They have the prewash section to get the bugs off and scrub your wheels. Get a good wash and then free vacuums.
This place is a joke for the amount of money it costs but the drive thru car wash is very entertaining.
One of the best that I have ever been to!
9/13/2021...Awesome Service! Thanks!
I love taking my car through this car wash. It does an excellent job. The monthly sticker is very reasonable which means that I can wash my car every day if I need to.
Oh my goodness very pleasant and great job on my truck
Great service!! My husband loves going here!
Carwash didnt do its job 2nd time trying. Save your money. Also vacuum suck but they dont suck
Car Wash is okay but the vacuums do not suck hard at all. I’ve went to several different lanes trying to find one that sucks with no luck. I’ll be cancelling my membership
The car wash did a great job.
Great place to get your car washed
I was treated really nice and the car wash did excellent. Much better customer service than the competition.
Dont waste your money. just spent $16.00 for their top wash, windshield wasnt clean, tire shine was halfway applied, dirt left on side of car, wheels were not cleaned, one man at entrance of wash, didnt spray down car.....all in all....very poor job. We moved so fast through tunnel, went through in less than 3 mi. Would have just has good of wash with their cheapest wash.....Just a rip-off....
I am going through the car wash as I’m typing this because I have to say the first young lady I encountered at the pay station was so sweet and so happy and just so awesome. And then the next person directing cars into the wash was just as happy as could be, a big grin. Staff here is awesome, great energy!
Good service, clean truck
It was nice and pretty fast. I always wish that car washes had a few more options for after the wash like window interior cleaning solution, window cleaner, paper towels etc. I would love to see these options available. Especially when you can get someone to detail the entire car for a few dollars more if not the same price. Just a suggestion.
Great car wash.
This was my 1st time using this car wash. I was impressed
Decent car wash.
Nice people
I have the monthly membership to this Car Wash and it is always clean they are always nice.
This carwash is the best of the best. I know theres others but you will not find one with better customer service. Daniel is a cut above the rest and goes out of his way to help anyway he can. Ill be back in a couple of days and if youre not using this place to protect your investment you are missing the boat. Thank you guys for actually caring about your customers. Ken
The customer service at this location is beyond superb. I had one minor issue and the owner himself called to correct the issue just minutes after I left a message. He was absolutely respectful and helpful and you just don’t get that kind of service everywhere. The car wash itself is amazing. My car is always sparkling and shiny when I leave and it’s free vacuuming. Definitely worth every penny. Thank you again for your kindness!!
The guys there are always friendly and my car is always looking superior when I leave.
Super easy layout! A little bit on the expensive side, but fast and easy to navigate.
Didnt get my truck clean
Easy to use, great job done on our car and reasonably priced!
The lady that stands at the payment machine is so helpful & nice. Also they provide cheap monthly packages.
Dirty stalls and mud in the pre wash area.
The car wash does so well and love the vacuum area also.
Great experience!
Sorry to say it but this place is WAY better than that place by Chick-fil-A/CVS.
Clean facilities, they brushed front and back of my vehicle before it entered the automated car wash
As a member of 5 Minute Express Carwash you receive unlimited car washes based on the car wash package selected for you, and your membership fee is paid on the first of each month using an automatic credit card payment. When you join the Wash Club you receive a bar code sticker that is applied to the inside windshield of your car. Then simply drive up to the pay kiosk and your sticker will automatically be scanned.
Great place
Best place in town
Hands down the best Car-Wash in Brandon! Vacuums work amazing and the tunnel got my car squeaky clean 👍. I will definitely be a customer for life!
Love this carwash. It does really good and the vaccume are free.
Great location in Brandon/ Crossgates Area. Free vacuum, and complete car wash cheap. Open most days with courteous employees....
I love this place so much. I send people here all the time.
Nice automated car wash. Particularly like the little air blowers.
This is a great car wash. It does a great job.
No public restroom. Had to move because the Vacuum didnt work. Pre-cleaning solution was like muddy water. In other washes around here it is kept clean and bright green. .....AND AGAIN - NO PUBLIC RESTROOM TO TAKE YOUR CHILDREN, or wash your hand after cleaning up your car. The one on Hwy 80 across from Kroger HAS a restroom and the one on 55 N. Frontage road. I wont use this one again.
Awesome drive thru and staff rocked .. im disabled and they insisted on vaccuming my car ..
Best carwash in rankin county!
The best and most powerful Carwash I think I have ever been too. Worth stopping by! 👍👍
Its a whole lot easier when you have children
Great customer service and the staff seem genuinely happy.
Great car wash! They even have a monthly unlimited car wash plan, that starts at $19/month!!! #DEAL 😁
Best car wash Great staff I love the all you can wash plan.
Did a great job on my vehicle.
I have the unlimited wash package which I use at least twice a week. The staff is friendly, and the bug wash station is always topped of with solution.(not just dirty water)I also love the air hose available at each vacuum station.
Great rate packages on washes including vacuuming options.
Its the place to be
Love that they have the K-Love radio playing, friendly staff, and clean
Work on changing the vacuum canisters more often because each time Ive been the vacuum suction was poor
Doesnt get everything, but does well enough!
I was so disgusted with my car but when they finished i was estatic
Best car wash ever!!!
First time using and it was nice
Vacuums are awsome
Good
Same great service
Great wash
Vacuums didnt work
Good wash.
Great service.
Excellent
Very easy
Great service
Customer service
Priced to high
Clean car