AC Doctors came to install AC and Heating. They provided their service in a very timely manner. They cleaned up every area that they were working in. They explained all of my options so that I could make the best decision for my situation. They are very honest and try to help you save money every step of the way. I felt very comfortable with them in my home providing their service. I would highly recommend them. AC Doctors is the best way to go. Every member of their team is genuinely concerned about helping you the best way that they can.
We choose AC Doctors after 2 recommendations by family members. Very responsive to our request to evaluate our 14 year old unit and duct work. After evaluating our cooling needs, installed a new HVAC unit, duct work/vents and balanced the airflow to ensure proper air flow throughout the house. The AC Doctors team arrived on time and completed the job in one day. High recommended.
We recently purchased a home with several units installed by AC Doctors. We were not familiar with heat pump operation and needed assistance setting up smart thermometers. Jerold Sit came on a Saturday morning and provided a thorough explanation and walked us through the systems. He is very knowledgeable and stands by his work - would recommend AC Doctors for maintenance or installation.
Jerold responded quickly to replace my outside variable speed fan motor/module. Pricing was reasonable and Jerold was very professional. I will use AC Doctors, if required, in the future and recommend this business.
They replaced our hot water heater. Great price great people. They got the job done Very quickly and you would never know they where hear other than I have not water.
Hired them to replace an old AC unit. Technicians were on time and very professional. You could tell they took pride in their work, and they left a clean job site. My only advice has to do with their estimates: their estimates are a little vague with regard to product descriptions and they use internal product numbers rather than manufacturer numbers. Be sure to follow up with them beforehand to avoid any confusion and so you know exactly which product is being quoted.I recommend them and will use them again.
We called the company for an emergency situation with our AC. We liked their work so much, that we had them replace our AC and heating system in a few months. They are friendly, nice, professional and very efficient. We are so pleased with our new system. We would recommend them to anyone.
Never a bad experience from this company. Even though Im not wanting to repair or replace my AC at that time, these guys are always a pleasure to work with. They are always on time, always answer or return calls very promptly, and always respectful to your home. They are open to discussing options and prices, and I will not use any other company for these services.
Great Company! I love the email notifications for service calls and billing. They show up on time and do Awesome work. We will continue to use this friendly, reliable, trustworthy, and dependable HVAC company!
Jerold and Tyler at AC Doctors are amazing. They installed our HVAC system in our new home almost 3 years ago. Their attention to detail and professionalism are amazing. I have used them several times since then for support, maintenance, and system tuning, and they continue to impress. The go out of there way to ensure that Im happy with their work.
The AC Doctors were very professional and communicated with us about our issue every step of the way. They showed us exactly what the problem was with our AC and fixed it quickly. We highly recommend them.
Always a great please to work with someone who will tell me all my options, makes a recommendation, and stands behind their work.
First Class service. I really appreciated the attention to detail.
Highly recommend! Took care of our AC needs very quickly!
The AC Doctors installed a new system in an outdoor project we built a couple of years ago. We were very pleased with all aspects of the job they did. We decided to have The AC Doctors perform AC maintenance inspection on all of our units. They are who we now turn to for all our HVAC needs.
A/C Doctors are the best game in town, by a long shot !! The technicians were on time, very professional and courteous !! I would definitely recommend them for all of my a/c jobs !!
They were very courteous and professional.Best I’ve used in a long timeReasonable pricesI would highly recommend
Clear instructions on setting an appointment, prompt reply, prompt service, repairman courteous
If I could rate this company any higher, I would. Excellent all around service!
Jerold performed an assessment of our entire HVAC System, and recommended a Mitsubishi HVAC System for my den, which has never been adequately heated, or cooled.Installation was professionally done, just in time for record low temperatures for our area. Heating is very good; excellent, considering that the ceiling has not been reinstalled after roof replacement.Price was reasonable, within accessible limits of an estimate from another HVAC Professional.Would definitely use The AC Doctors again. Highly recommended.
We are remodeling a condo from the early 80s and have a geothermal unit in place that needed updating. After an exhausting search a neighbour recommended The AC Doctors. The best recommendation EVER! Jerold and his crew are so knowledgeable about the geothermal system and updated our unit so it performs at the optimal capacity for our home.The AC Doctors also changed out all of the duct work and vents, installed a new water heater, new thermostats and created a dual zone for the upstairs. Jerold, Tyler and Jess went above and beyond to assist us with our renovations, they were also always on time and very efficient.
Quick response and good communication. Exactly what is needed for a good service call. AC Doctors also did my original installation, and I have been happy with my system.
Had a great experience with The AC Doctors. Tyler came out to the house and did a fantastic job. He was was a great technician - easy to talk to and very professional. Will definitely use them again.
Our air went out in the middle of the night. I called A/C Doctors the next morning and they worked me in to their busy schedule. They had my unit fixed right away. They were very professional, courteous and extremely neat. Their price was a great value, also. I would highly recommend them. Great job, A/C Doctors !!
Jerold was exceptional in their approach to installing an AC unit at my home. I loved the updates with pictures and explanation as the work was in process. Fantastic customer service. I have found my new AC/HVAC service. Very fair price and quality workmanship. He knows how to treat a customer. Thanks
Best in the business! Always professional and go the extra mile to make sure customers are taken care of!
My master bedroom wasnt cooling to my satisfaction. I called AC Doctors and they came out and analyzed my cooling system and made a recommendation to give me the cooling I wanted. I was emailed a quote that afternoon and two days later they came and installed a new vent and duct as well as serviced my unit. They cleaned up after themselves very well and the work was completed quickly. My bedroom is plenty cool now!!
I had them install AC unit since 2007. They maintained my unit very well I don’t have any problems. Recently my ducts have broken. When I call them about that problem they came in and take care it. I am vey happy their out standing and friendly service. 👍👍👍👍👍
Jerold and his crew did a great job and gave me lots of great options for a new air conditioning unit. The installation was fast and professional. The A/C Doctors are my first, and only call for HVAC issues.
Couldn’t say enough good things about A/C Doctors. There’s a reason for the name - the owner (a Mechanical Engineer) knows the science behind air flow and system design. Always on time and always does honest quality work.
Most professional and honest people I have ever worked with in this industry. I would give them more stars if I could. Highly recommend.
My 20 year old a/c unit quit working on Sunday. A representative came out Sunday evening and determined it needed to be replaced.By 4:30 p.m. the next day I had a new unit installed and working.Tyler and Jesse were really good and very professional.I have done business with The A/C Doctors before and I will use them again if I need anything.I highly recommend them.
Our AC broke on a Saturday night in August 2020 about 9:00pm. They were here to fix it by 9:00am Sunday and had It repaired and us cooled off before Noon. Jessie was very professional, courteous, and knowledgeable. I would not hesitate to use these folks again.
Send them a text message as the voicemail directs me to do, and I asked can they come fix our air promptly being that it is August and extremely hot and humid. Not to mention I have a ten week old baby, and the person responds telling me they can fix my air next week. Again, I emphasized I need my air fixed in the next few hours as I am an essential worker and needing to goto work. The fool responds by simply saying “GOOD LUCK.” Absolutely no customer service.
Best in the business.
I called with an issue and had a very fast response. They were there the same day, text me diagnostic readings from their equipment, text me explanations of the diagnostics, text what their plan of action was, text me pictures of what they were doing along the way, and now our AC is cooling our house better than it has in years. They’ve even given me suggestions about how to eliminate this issue from happening again. Best service and communication I’ve ever had from a service company like this. Highly recommend!!!!!
Highly recommend the AC Doctors. They gave us a written estimate of the work, were prompt, friendly, and reasonable. They did a great job. It is a great company to use.
AC Doctors has provided heating and air conditioning services for my home for several years. This includes a replacement of one of my units. They provide excellent, timely service and honest advice. AC Doctors is an outstanding company.
AC Doctors installed two new furnaces and condensers at my home. Jerold talked me through my options and preformed a load calculation on my home to insure I had the correctly sized units for my home. He ended up saving us money when he found out our existing were oversized for our home. The guys did a great job installing the new units and cleaning up nicely afterwards. I highly recommend AC Doctors.
I recommend The A/C Doctor without hesitation. I knew my heating and cooling system was not functioning properly. It was installed as a ‘package ‘deal when I had my house built. The installer was one that I will not mane but does a majority of all new construction in Jackson and suburbs. I went years working with them to get my system to function properly. I was under a warranty contact with the manufacturer and was led to believe the installer was the only company I could use for service and repair. After becoming increasingly frustrated with their inability to get my unit functioning properly and being told everything was perfect I called the A/C Doctor. Jerold came out quickly and handed me a list of problems with my system. First and foremost was the unit was oversized. Jerold did a number of things to get the unit to function with its limitations. All I can say is everything he and his technicians did worked perfectly. I have been extremely pleased with all their work. Let the A/ C Doctor be your go to for all your heating and air needs and have no worries about them producing all they say they will.I can go on but calling them without fear would be to your advantage. Get it fixed properly
Great service! Unlike a lot of other contractors they clean up after theyre done. Couldnt tell they had ever been here. Very professional.
Our A/C stopped cooling the Friday before Easter and a coworker recommended AC Doctors. A repairman texted me within an hour that he was outside looking at the unit. (texting due to COVID-19). The unit required two parts that he had on hand. My A/C was repaired within 20 minutes, on a holiday weekend, and at a great price!! Professional, quick and excellent service, and a reasonable rate—low end of what we expected. STRONGLY RECOMMEND The AC Doctors!!
Professional and responsive. I texted with my problem and they answered quickly. They didn’t mind our dogs being around while they worked.
The ac in my home had quit working and I called AC doctors and immediately got a response. They were able to come out the same day and in a matter of a couple hours, which was fantastic. He explained to me what the issue was and had it fixed quickly. They provided excellent service, it was a fair price I felt like and he explained everything to me. I would definitely recommend them if you need home ac repair. I will use them in the future without a doubt.
I had both of my units replaced by the AC doctors. They were fantastic! You could barely even tell they had been there after replacing the entire units. They also tested to be sure everything worked correctly. My new units are fantastic!
Jerold and his team are always great to work with and do outstanding work. We have been a customer and friend for over 10 years. We will always be grateful to him for the way he has helped us out. Thank you and God Bless.
We were without AC for a few days. We decided to contact the AC Doctors and they quickly came out and diagnosed the problem. They were able to repair our AC for a very fair and honest price! Would definitely recommend them to anyone else that needs AC work.
They have a very good system for letting you know when they are coming and were on time. They did not try to upsell me, and took care of the problem.
These guys are trustworthy, friendly and very efficient. Their rates are very reasonable. You cant go wrong using these guys.
Response was within 1 1/2 hours. Great service. Fixed heating system and fine tuned. Running like new. Thanks
Exceptional service! They were here quickly and texted when technicians would come in a 15-minute window. Their staff is so capable and friendly. And they leave everything very clean. I’ve used their service for many years...because I know I can depend on them.
AC doctors are amazing! They are prompt, professional, and courteous. No long wait times for service. They are responsive to questions. I felt very comfortable with the work they did in our home. I would gladly recommend them to anyone.
Jerold and his team have been servicing my HVAC systems for years. I cannot recommend them highly enough! These guys are prompt, knowledgeable, professional yet friendly.
Jerold and the whole team at A/C Doctors are always prompt, efficient, knowledgable and priced right! They get in, diagnose the problem & fix it! And they let you know exactly when they will be arriving.
Highly recommend these guys! They replaced one of our units after it was zapped by lightning and have also installed new Nest thermostats for us. Very professional to work with and quality of the work completed is always top notch.
Jerold and his crew were prompt, polite, efficient, the price was fair, and they did the work they promised. Their communication was impeccable. They left my home perfectly clean. My 32 year old unit went out just as the cold temperatures were arriving. I strongly recommend this company and will use them for any future needs.
Always know we can rely on the AC Doctors to stand behind their work. Very responsive and good quality work.
Quick service & they got my AC back up & running great!
They responded very quickly. Fixed the problem. Very professional. Simply got the job done as they have for me numerous times over the years. You can trust these guys.
The AC Doctors are amazing. They are quick, affordable and friendly but most importantly they do the work right. I couldnt be more pleased. They are my go to for all HVAC needs.
I had what I thought was an A/C problem. The guys came out, looked in my attic, told me what was actually wrong and who to call to fix. They were so helpful and didnt charge me anything. Very kind and professional!
Very fast response when I first contacted them and kept me updated as to when they were on the way. Once arriving technician was super nice and professional. Got the job done in less time than I expected. Very reasonable prices. Thank you AC doctors!
They were fast and I knew exactly what was going on. I wasn’t just wondering when they would show up. First time I used them it was an emergency because my asthmatic child can’t be in the heat to long, they figured out away to get it handled
My A/C stopped working on a Friday evening. After looking at it myself, I started calling people on Saturday morning. Paul was the only one to respond to my inquiry and came out after lunch on Saturday to correct the issue. It would have been a long weekend without getting it fixed. I was very happy and appreciative of the excellent service.
100% completely satisfied. The AC doctors were recommended by a friend. It was a great experience. I called them in the morning, they came out the same day and let me know every step of the way what was wrong with my AC and the costs associated with repairing it. I would use them again in the future and recommend them to friends and family.
The AC Doctors are always on time and provide great service. Jerold always answers questions and explains things in a way that the average person can understand. Great service techs. Have used them for over a decade. Highly recommend the AC doctors!
Have used The AC Doctors for many years now and every experience I have had has been positive. Many of the repairs I have needed over the years were simple and they have always tried to repair problems with the easiest and least expensive option when possible. Knowledgeable, trustworthy, professional and friendly.
Great experience from start to finish! Tyler, our sales rep who also did the work, was professional, prompt and efficient. The price charged was within the range given as an estimate. Tyler explained the work being performed and why the work was needed. The a/c has worked great since being repaired. I will definitely use the AC Doctors in the future and recommend them to others.
THE AC DOCTORS ARE AMAZING. I APPRECIATE TYLER BOYKIN AND AC DR FOR DISCOVERING AND FIXING MY AC PROBLEM ALONG WITH MY NEIGHBORS PROBLEM. IF ANYONE HAVE A ROOM THAT IS EXTREMELY HOT, PLEASE CALL AC DR ITS AN EASY FIX. THANKS AGAIN AC DR
On Monday during snow and temperature dropping we lost heat to half our home. Called the AC doctors knowing no way they would be able to come. Within 2 hours they came and got heat back to our home. Very professional and courteous. Now our number one heating and air repair. Thanks Tyler
Could not ask for better service. Jerold and Tyler helped me at every turn while we were building our home. Always went the extra mile to make sure we were satisfied and to clean up behind themselves. Extremely knowledgeable in HVAC and as fair priced as anyone else. Highly recommend the AC Doctors and will most definitely use them for future needs.
These guys do not disappoint. Professional, efficient, great communication, polite, friendly. they are my go to service people!
They came out the same day we had issues and fixed it. Very quick, very friendly and did not try to sell me anything. Very respectful, and would highly suggest. Mr Sit was our technician and I would gladly have him back if we have any more issues.
With a new AC from our home warranty, I didnt expect to have problems. With our AC not cooling the house, I Googled AC repair for Brandon, MS and The AC Doctors were the first to come up. I had driven by their business in Brandon before and so I made a call. They were very prompt in responding to my call and also at coming and looking at the problem. I was very thankful for that with small children and pets in the home we were getting very HOT! The only problem I faced was that the guy that came out didnt give me a quote, he just started working on it without talking about prices first. When handed the bill, I was a little in SHOCK at the price. After being told that there was a leak in our AC and that a part had to be ordered that was under warranty, I was a little frustrated that we would then be charged again for the labor plus what had already been done. My husband called the manager and explained what had happened and the manager assured us that a quote should of been given and then offered to deduct any previous payment off of what was going to be charged to install the new part. I was very impressed at that professionalism and customer service. Overall my experience with AC Doctors has been good. I would recommend them to use and will be calling them in the future for anymore AC problems we may face. (Hopefully not for a loooonnnnggg time in the future) :)
Jerold and the guys at the AC Doctors out of Brandon, MS are hands-down one of the best AC contractors weve worked with. I have worked with them both as a contractor (we install spray foam insulation) and as a customer (he did the AC work on my personal house), and I can vouch for their attention to detail and quality of work. Jerold and his team really want to get things right, and if theres ever an issue, they stick with it until everything is resolved. great company to work with.
They are a great group to deal with. The prices were fair and the work excellent. Installation of the new system was completed ahead of the promised date, the crew was friendly but professional and they cleaned up thoroughly. I will definitely use them in the future.
Service with the AC Doctors was more than I ever expected!Our AC quit working one afternoon and I found AC Doctors number online. A service tech was able to come give an inspection the very next day. The problem turned out to be more extensive than expected and parts had to be ordered. After AC Doctors looked over prices, they called us recommended a whole replacement instead, which would SAVE US MONEY! My wife and I were shocked that a company would recommend a money-saving alternative. The day the tech came to install our new unit, poor guy got stuck in a hail storm against the side of our house! He showed up bright and early the next morning with a team of techs. Very professional gentlemen who wore scrub booties over their shoes so they wouldnt soil our floors! My wife and I were amazed at the excellent service. Today in the mail, we received a Thank You card from them! WE shouldve been the ones sending a card!! LOL
24 year old air conditioner is still purring like a kitten. Had a tune up done since Freon is being phased out at the end of this year. They did a great job.
Paul, with The ac docs, is not only extremely polite but really knows his business.He has serviced both our rental house and our private residence.Use this company....you wont be disappointed.!
Unlike others Ive used, AC Doctors responded quickly and were easy to reach (they return your call right away). They are knowledgeable and dont charge outrageous rates. I will continue to call them for my air service needs.
I called Monday morning hoping to get them out in a couple of days. They came that afternoon! Im a VERY SATISFIED customer, plus they sponsor the Kim Wade show! WIN-WIN. Id recommend them highly!
I had a my air go out in mid June and with an infant and preschooler in the house needed my air repaired quickly. I called the AC Doctors and they were able to be there the next day. They actually called me before the appointment time, and were able to get started sooner. The tech was friendly and professional. He listened to what the problem was and then got right to work. He was able to diagnose the problem quickly and fix it. He checked the freon and had to add a 2 lbs but made sure that I was okay with that. He explained the costs of everything before he did anything.He answered any questions that I had, and also asked me some questions that caught another problem that we didnt even know we had. The drain was stopped up in the attic and the drain pan was almost rusted through. He was able to unstop the drain and get everything running nice and cool.The price was a fair price, and I really liked the fact I could pay with a debit card on the spot and the receipt was emailed to me instantly. I will recommend and use the AC Doctors in the future for any A/C needs.
Jerald and his team responded promptly to my request for a quote. Once I approved the quote, the part was ordered and installed in a timely fashion and the bill was exactly as expected. Thanks.
GeoThermal unit quit. I called AC Doctors. Jerold came out within an hour and fixed it. Plain and simple. Quick and easy and very reasonably priced. 5 Stars!
Very easy to schedule an appointment. Agent was punctual and then provided good service on the HVAC unit.
Trustworthy, full of knowledge, and professional. There is no one else I would want to install, repair or maintain my HVAC system. Make The AC Doctors your first call - its one you will never regret. I have a nearly 5 year history with their service now, and I am so thankful I discovered them when I did. This company has integrity without question = peace of mind than is priceless for the consumer.
Ac doctors did a great job removing old system and installing new heat pump. Also changed out a 20 year old water heater. System is performing great and we are enjoying a comfortable environment for the first time in 20 years.
Completely satisfied with the ac doctors. They installed a new system in my house and did a great job. Would use them again if ever needed a ac company. My house is now very cold lol.Needed a slight repair on one of my ducts and insulate my bents. On time as usual great price always prompt. Great service
They were prompt to return my call to set up the initial appointment, notified me when the tech was headed my way, worked after hours, and generally went the extra mile to get my A/C cooling again. Great service! Would definitely recommend!!
I had called the AC Doctors for an estimate on my heating and cooling unit that needed to be replaced. They came out to check it out in a timely manner. The sales rep. was thorough and gave us a choice of equipment that we could chose from. When we decided on what we wanted we had set up a day for them to come do the repairs at my home. On the day of the repairs they showed up that morning on time and worked thoroughly until they were done with the repairs. The new unit works very well and we are very satisfied with their work and professionalism. Thanks to the A/C Doctors and their employees for a job well done.
Installed a new heat and air system. We couldn’t be home for the install but let them go ahead. When we returned late afternoon system was in and you couldn’t even tell they had been there. They take pride in all parts of the job from install to cleanup. I have never had a contractor clean up after themselves like they do. Very professional. This was the second time we have used them.On the first job we fired the original contractor because of poor or no response to questions, delays an just a unprofessional crew of one. Ac Doctors came in and did exactly what was needed at the same price.Came out 5/2020 for some work. Great service.
Our entire family uses the AC Doctors. Jerrold and Tyler are so easy to work with and communicative!
Excellent service and reasonable prices. Very quick response as well.
AC Doctors are always prompt, professional and thorough. They do a great job with all our AC unit needs. I wont use anyone else!
Furnace problem with the cold weather lately. These guys came right away and fixed the furnace quickly and for a reasonable price. Will use in the future.Two weeks later:Although in the HVAC business, owner is also a licensed plumber. Had them replace my leaking water heater; made the deal day 1 and work completed day 2. Fair price and excellent service--Tyler and Grant did the work with Jerolds expertise. Very satisfied.
Tyler & Jerold did an awesome job. Great customer service, efficient, timely and best of all, the AC was working before the end of the day.
Jerold and his team installed a ductless system on our sales counter at Hughes Supply. They were extremely professional, courteous, and quickly provided solutions with obstacles present during installation. The system has made a huge difference in the cooling of our sales counter. I fully recommend Jerolds team on any HVAC new construction or change out.
Our experience with the AC Doctors was excellent as it as always been. Our Heating system kept going on and off when we first started it this winter; however, the house was not heating as it should. I called the very next morning before they opened and we received a call back almost immediately. The gentleman said he would work us in today and would rearrange his schedule to do so. About an hour later he called and told us when he would get to our home. He serviced our heater and ran test to make sure we did not have any problems. He also sold us a service contract where they will come out twice yearly to service our heating and air conditioner for a set amount. This contract will allow us to feel secure in the future. We are very pleased with their service and professionalism and will continue to recommend them to our family and friends.
Fast response time, and the most professional service available. They are so willing to help and extremely good at what they do.
I would recommend The AC Doctors to anyone. After having a competitor tell me that my ac needed over $400 in repairs I called The AC Doctors for a second opinion. Jerold came out and diagnosed my ac unit and could not find any problems. The AC Doctors were very professional and saved me over $400!!