This company has been great to deal with. They are always so pleasant and professional. Highly recommend them.
The office staff is sooo very pleasant and helpful to work with, and my service technicians are extremely knowledgeable and patient with me whenever I ask them a million questions about the services that they are providing. I would not hesitate to recommend Hughes Exterminators to anyone.
Not good at calling back. Use someone else
They always are on time and communicate with you. Friendly staff and will come back if you have a problem. We have them every 3 months and have had no problems.
Started with a confusion. Management stepped up fixed the problem. Was a GREAT service. Dave the service man that came to the house was not only friendly but very knowledgeable he explained what he was doing. THANK YOU HUGHES!!! Would recommend your company anyday!!
Dustin was very thorough.
The house we purchased had major bug and rodent problems. The Hughes reps advised us and did an excellent job of eliminating these problems. Our house is now as bug free as a house can be.
Great local service provider. Pricing is very affordable.
Very professional and the technician does a thorough job!
Very helpful and friendly staff. They make you feel like family not a customer.
We had two other companies come out to address a ghost ant issue with no luck. Hughes was able to eliminate the problem with one visit .The tech was professional and knowledgeable and took time to explain everything he was doing and why. Great service, Id recommend them to anyone
Moved into home that was protected by Hughes for preceding 7+ years. Home had to be tented. Hughes made excuse of protecting against subterranean termites, not ones in attics. Guess what? During a demolition for remodeling this weekend, there was a ton of subterranean termite damage, too. Dont waste your money!
Great experience from the very first call to learn about their services to the home inspection and pest control applications. Office staff and on site technicians were professional, courteous and knowledgeable. I highly recommend them.
Hughes has been very responsive to issues that have come up, and the reports provided after every visit are very detailed. Our previous lawn and pest care provider failed to do the job, but it was hard for us to see what was going on because the reports were so brief and lacked detail. Hughes is extremely professional in all they do. We highly recommend this company.
Amazing people! They truly care about theiron clients and their employees! Quality services provided by quality people, a rare find!!!
I have to admit that when we started with Hughs mosquito contract I was apprehensive.I really really didnt think it would work.... But when these applications were applied...NONE...ZERO...ZILTZ....We can go out ANYTIME of day and enjoy our yard without being eaten alive....I cannot believe it... And it did not get rid of the good guys...I still see our little geckos all over the place.... So that was good also....So would I recommended them... You betcha!!... Thanks Hughes....I tell everyone...
I had a great experience with Hughes and the workers. They come early and explain what is needed. They make sure not to do any damage to the house. I will definitely keep in touch with them and use again in the future,
Best of the best! On time, easy to schedule, issues attended to ASAP and friendly reps in office at techs to your home! Support small business for quality services!
Very Knowledgeable in Wildlife removal! Reasonably priced.
I scheduled an appointment to have someone come out and assess my property and was excited to hear some professional advice. They never showed up, but rather left a voicemail to say all prices could be quoted on the phone. I was looking forward to using this company as they are affiliated with Naders and I used them in Jacksonville beach, FL. Hughes doesnt value the same customer service as Naders.
This company has been outstanding from the first call. They were very concerned and willing to get help out right away. They sent Gary out immediately to help get rid of my fire ant infestation inside the house. He was ready to work and was very thorough in his search to find the source. I would highly recommend Hughes Exterminators to anyone with pest problems and will continue to use them in the furture. Thanks Gary (Hughes) for your fast, friendly and professional services!
These folks want to turn killing a few rats into rocket science and charge accordingly. After being paid $300 for the bare minimum, they let me know their standard charge is $850 and they would knock off the $300 to complete the job. (After posting this review I was contacted by Kyle, the General Manager. He was very pleasant and professional in assuaging my concerns and in explaining what their charges encompass. I have since been in contact with their technician Ron who was very professional and helpful in addressing my problem. I would highly recommend this company.)
They are always friendly and professional. I like the fact that we always have the same tech come to our house, thank you Kay! Reasonably priced too!
I live in Venture Rentals in Bradenton and I had a TERRIBLE roach problem so Venture sent Hughes in to take care of my problem and boy did they ever. It took a month or so but they did the big job then returned every week to make sure things were dying! I remember Kyle, Victoria, Mike and another man who were all so nice and understanding when I acted like an idiot telling them how much I appreciated them and their caring about my chagrin over these creatures. Your company is awesome in my book!
A local business that cares about professional quality and your home. Their friendly office staff will help you with scheduling and they are always a pleasure.
A ok! Thanks!
Hughes Exterminators have provided termite inspection, mosquito, premium lawn care and wildlife protection for the last 10 years. Dependable, efficient and responsive to all calls for service.
Knowledgeable technician knows how to address any issues, such as the several species of ants we had on our lanai on his last visit. He resolved the problem quickly!
I cant say enough good things about these guys. They are very flexible and readily available. Also the prices are so reasonable!! I couldnt believe it. I signed up for the yearly plan and they come out every few months to make sure my home is pest free.I was suffering from ghost ants and I tried everything to get rid of them with no luck. The guy came in and within one day I never saw a single ant again! He also did a look around the house and noticed some bee nests that I never saw. He took care of it all. I am so greatful for them!
Excellent service! From my original call to schedule to the spray tech.
Hughes has been quick to respond to any and all questions by email or phone, and the exterminator waited about 20 minutes for me as I was stuck in traffic. Very professional and helpful.
Quick response and service. Very reliable and affordable
Three month service.
Excellent service. on time. great and professional customer service
The tech called in advance, made an appointment, arrived on time and was courteous and efficient. We see no bugs in the house. How can one complain about that?
Theyve done a few inspections for me, I really like the service. The techs are wonderful.
Their people are all friendly and very competent and knowledgeable. A welcome experience with great customer service!
Terrible service! I have been a long time customer using their lawn service, pest control, wildlife exclusion and termite package. I basically have all their services for many years. For past 6 years i have been dealing with a rat infestation which they have never cleared up. After trying a few years ago and having a guy come every 3 days to check the traps for about a month without catching anything, i gave up and tried on my own although I kept the service.Fast forward to now, I decided to give them another chance to catch the rats. I called and they send an inspector to the home to seek out any possible entry ways where the rats can enter. RJ goes around the entire house and writes down all the possible entry ways that need addressing and tells me that someone will come in 4 days to close up all the possible entries. 4 days later, 2 guys come and they are here for maybe 30 minutes and tell me they are finished. I surprised them by pulling out the receipt from RJ which lists all the fixes that need to be completed and found out they only did about 1/3 of the suggested fixes. The guys go on to tell me that RJ is just a salesman and he is incorrect and everything is good how they did it. I say fine, to me it makes no difference because if rats are still present you will still need to come and get rid of them so more work for you guys.An appointment is set up to check the traps 3 days later, and another guy comes and immediately asks if he can use my bathroom. I thought this was rather unprofessional. He could have stopped at a mcdonalds or elsewhere just prior to use the bathroom but whatever. They check the traps and lay additional traps. They dont come with the traps that are needed for the inside of the home despite me showing them droppings around the inside of my house. They tell me they will come 3 days later and gave me a 2 hour window. I take off half a day of work to be there for them and they do not show. I call the office the next day and advise them that nobody came to check the traps. The lady was apologetic and told me she will call her supervisor and call me back with another appointment date. She calls back an hour later and tells me that someone will be there on Saturday between 9AM-11AM. I cancel my breakfast plans with friends to be home for them. I wait all morning till noon and again no show. I called the office again to find out why nobody showed for a 2nd time. I receive the answering service and they tell me that the local office is closed on Saturdays and someone will call me back on Monday.In a nutshell, I gave up 1/2 day at work on Wednesday for no reason and gave up plans with friends on Saturday for no reason. I think i will be taking all my hughes business elsewhere!
Professional. Sean very friendly. Great results.
I believe they do a good job. The people are friendly and I have fewer bugs. Ants are still a problem.
Horribly unprofessional!!! The worst experience Ive had with a business in a very long time!!! I made an appointment with Hughes at 9 am the next day to treat a bug issue. The technician failed to show up and no one called to let me know.I spoke to the supervisor Kyle T who was very disrespectful and condescending. After I hung up this young man called me back and told me that I was mentally unstable and needed help. Needless to say I would recommend any other company before Hughes!!!!! I give them -5⭐
Excellent, Efficient and Expedient serviceKnowledgeable professionals in the field
Termite Inspection was professional and thorough and the report was exactly what we were looking for. Kudos to Hughes! However, there was quite a bit of salesmanship afterwards for extended termite and pest services. The extended services felt unwarranted and unjustified even after lengthy explanations that fell short of logic.
Easy to set up service. Customer representative MKenna was a pleasure to work with!
Prompt with great customer service.
Office staff and technician very polite and prompt.
Highly recommend. Excellent service!
They provide regular pest control of my apartment complex which is infested with roaches, bed bugs and fleas. Their idea of regular pest control of an infested complex is once every three months. I was told they guarantee their work, however they have come out once since I moved in 31 days ago even after being told about the infestations and at that time sprayed very sparsely around the apartment. No special treatment was done and my son (who is 18) even overheard the exterminator talking to the landlord while exiting my apartment saying he didnt see any evidence of bugs and that I was overreacting. Well the photos on my phone of roach carcasses and feces as well as the bed bug bites on my body tell a different story!!!!!! I would not recommend these guys.
There is a lot of knowledgeable people who work here.
Very thorough and friendly personnel.
Great company, with responsive customer service!
Very efficient, professional, and competitively priced.
Worthless people. Lets say. Stay away my friends
Disappointed horribly, do not want to even get into it and the lack of professionalism they exhibited to our tenant.
Best in Bradenton
Great team
Very responsive!