I called Retail Sales Pro to discuss the details of how a retail liquidation sale works, how much it would cost, and how much I could possibly stand to make. Travis answered all my questions succinctly and without hesitation, which helped me trust him.Over the next several weeks I also contacted many other companies that provide store closing services and I wasn’t overly impressed with the people I spoke to, so I took note to get back with Travis at some point.When I finally called back recently I was expecting I would need to refresh his memory about our original phone conversation, but he not only remembered the details he had taken extensive notes on my situation, my goals for a sale if I were to have one, and even my goals AFTER the sale!VERY impressed with his attention to detail, his professionalism, and also the fast response time.

Class act! Not very many companies are so “in tune” with their customer service that they ask POTENTIAL clients to leave reviews about our phone experience! This is exactly what happened here during my investigation phase into maybe closing my store.I was simply calling some different liquidation companies to gather more info about the process. Some I liked, some I didn’t like at all, then there was Retail Sales Pro.I didn’t even know all the questions to ask, but Travis brought up many things that helped me in considering everything. Bottom line, I was very impressed.

Customer service has always been a big deal to me having been in business for 35+ years, so it’s the very first thing I pay attention to when I do business or even consider doing business with someone.I can tell you -with sincerity- that in my dealings with Travis and Retail Sales Pro he was VERY professional and cares as much about customer service as I do.Whether you end up closing your store or not rest assured that any conversation or dealings you have with Travis will be top notch professional and you’ll feel really good about doing business with him and his company.

I’d been interviewing several store closing companies to possibly help me close one of my stores, and of all the companies I’ve interviewed Travis with Retail Sales PRO was not only the consummate professional, but he addressed all my questions quickly and transparently (unlike most of the other companies I called).I felt like I was talking to someone who truly cared about my situation and really wanted to help us get the best results.  If I decide to go through with closing my store Retail Sales PRO is who I’m going with!

As a successful business owner, I could only imagine how stressful it would have to be to close down a brick and mortar businesses that you’ve spent a good portion of your life building. Im always looking at options in case there was ever a need for an emergency exit out of the business. As I started researching and looking for information to see what was available and how that process might play out in my business.I contacted Retail Sales Pro and spoke directly with the owner, Travis, who made me feel totally at ease, very knowledgeable and easy to talk to, asked lots of questions about my business .We went over options and fees and how much Retail Sales Service could help my business along with projections . I believe he rearly knows how to liquidate and close a retail store!Definitely gives me a peace of mind knowing I have a solution when I am ready and at that point and say, it’s time to shut it down.

My friends told me years ago that making the decision to start my own retail store was going to be one of the most stressful decisions I will ever make, but they were wrong. After years of declining sales, then the pandemic that hit I was left with no other choice but to close my store. THIS was the most stressful decisions I ever had to make.I called several store closing companies and consultants I found on Google, but Travis and Retail Sales Pro impressed me the most.Not only did I talk to Travis directly (he’s the owner), but he wasn’t trying to push an onsite visit on me for my “inventory to be professionally evaluated” like the other companies I spoke with. He asked me some very probing questions about my business, asked me to send him some photos of my store and we spoke in depth for almost an hour.What started out as stressful suddenly feels pretty good. If you’re considering closing your store for any reason I highly recommend Travis and Retail Sales Pro. Very professional and the follow up was amazing!

I wanted to retire after being in business for 40 years, so I did research on the Internet and it all kept pointing back to Travis and Retail Sales PRO. After listening to several of the other testimonials from his past clients I decided to give him a call. After speaking with Travis what was most important to me was finding someone I was comfortable working with and also someone with a good, solid program in place…this company had that. I felt very confident in his ability.The biggest fear I had was being able to reach enough people and actually liquidate my specialized inventory…and that was put to ease on opening day when there hundreds of people waiting to get into my store! The sales volume the first day was incredible, probably a month’s worth of sales volume in one day, and at a minimal discount from my normally high margins. As the sale and the days went on Travis would advise us to move the prices, so we did. And the following day we’d get a massive amount of people in again, as planned.The entire process was very organized.The last day was incredibly busy too!I would recommend Retail Sales PRO because with Travis’ background it took a lot of pressure off of me.At first I thought I could do all this myself, but after seeing the entire process unfold I realized there was NO WAY I could have done this myself! You need someone like Travis with his 20+ year background to put something like this together.The end result is this all exceeded my expectations. If I had to go through this again there is NO DOUBT I would hire Travis and Retail Sales PRO again! - Brice Hoopingarner, Creative Art Supply

I was in a mall that’s kinda dying and for the last couple years my sales have been “ok”, but it was time to maybe move on.It was an emotional time…I’ve had the business for 23 years. You just look at it and you keep thinking it’s going to get better, and it just isn’t.My sale started at 9 o’clock, and I opened the gate and there was not a person out there. Travis, I want you to know 5 minutes later you could not get another person in the store!It was so busy that we tried taking pictures, but they were all blurry. For the next 3 days we had so many people in the store - it was unbelievable! They were buying everything at probably the same mark down as what we’d be doing in a 15% or 20% off sale that meant nothing before.Everything you said throughout the sale actually was right!Every day when I went home at night I could sleep again because I knew that this program was working.I did research other companies, and said “Travis, you’re more expensive than everyone else”. He said, “Mark, I am, but you will see the results!”.One of the greatest things about working with Travis is as you go through the sale he will calm all your fears. There’s a lot of emotion when you close a business you’ve had for 23 years, and when I found myself feeling a little iffy, you said just be patient and give it a couple days, and it all came back again.After the sale there was nothing left and we actually turned a PROFIT! My accounts payables are ZERO!I’m completely satisfied!

The one thing that really stands out about Retail Sales PRO is…confidence! I felt confident that they were knowledgeable to be able to help me. I never saw that many people in my store -EVER!It was great..I was exhausted, and I LOVED it!I was in retail for a long time, but I’ve never gone out of business before, so I didn’t know what to do next and Travis did.I wasn’t sure where to go, I wasn’t sure the next step to take…and he guided me along the way. That’s what I needed! I needed somebody to take my hand and say, “Ok this is what we do next, and this is what we do next” and that’s what I needed.One of the biggest fears was having a big garage full of inventory and not know what to do with it…all of the fixtures LEFT…I don’t have a big house, there’s only so much I could fit in there. That was a concern.After the sale that Travis conducted for me my store is completely empty and I couldn’t be happier.I feel thankful we came across Travis on the Internet and decided to hire him. Everything he said would happen, happened.If you’re going through this process, as a retailer, I would recommend Travis because he helped me through everything that I needed to do…even through the things that I didn’t know I needed to do.I would absolutely recommend Travis and Retail Sales PRO.Organic Food & Herb Store

After being in business for over 12 years, my sales started dropping fast after they started fixing roads around our store. They never rebounded, so I started looking for solutions for stores going out of business.I had never done a closeout store sale before, what to do with inventory and thought I should look around for help.I found Retail Sales Pro, and after a long discussion with Travis on the phone I realized he would be able to help me accomplish my goals.What made working with Retail Sales Pro most gratifying to me was that a plan was designed especially for me and my situation.I followed his advice, and my store closing sale did VERY well!Western Wear and Gift Boutique

This guy is rude and abrasive, very unprofessional. Terrible experience overall.