Great customer service, explanation of assessment of problem. In this case explained why my drain wasn’t having a problem as I thought. Also received a text ahead of time, with a picture of who from the company would be showing up - nice added safety feature! First time using this company. Highly recommend.
Excellent professional service. Very proficient and friendly I will ask for Kay-Gee in the future It was a great value also. Thank you so very much.
Weve used Precision Plumbing several times, particularly for plumbing w/ Sean, and weve always been impressed with their responsiveness, promptness, communication, and quality of work. Weve gotten our PRV replaced, some indoor valves/utility facets replaced, outdoor faucets rebuilt, and other miscellaneous repairs. While we hope we dont have further plumbing issues, we will use Precision Plumbing if we do!
I first started using Precision about 20 years ago (to repair damage done by another local company) and have never looked back! The repair people are timely, neat, professional, and I have never had to request an additional service call because the work wasnt done properly the first time. I highly recommend Precision!
Charles and his team at Precision did an amazing job installing our new zoned modulating and communicating furnace and AC systems. Finally, someone was able to understand that using a zoned system in our house made the most sense! We no longer freeze in some rooms, while sweating in others! Although it was quite the investment, we are beyond pleased with the results and the long-term savings on energy we will enjoy.
Precision has reputation of being pricey. That said, their tech Eric Boroske did an excellent job of repair for my AC unit. He was on time, professional and quick to repair. He definitely knew his work and pointed out potential issues which may need to be address in near future. He also performed Fall maintenance for my furnace. I would use Precision again and ask specifically for Eric.
They did some drain repair on my modular home and did a good job, however they had to cut the vapor barrier to reach the drains that they replaced and just left it cut open. On a modular home that vapor barrier is very important. It should have been sealed up for the price they charged to do the work.Because of this, I will not use them in the future or recommend their services.
Jacob was here today to do a plumbing inspection. He was through and made helpful suggestions. I would highly recommend him.
They initially tried to fix a leaking faucet by replacing a part in the handle. When this did not work they offered to replace the entire faucet. They picked out a good replacement and installed it without an additional charge. When they replaced the faucet they needed to remove the sink and they went above and beyond by doing a nice job caulking the sink when they re-installed it. They are great at communicating when theyll arrive and have consistently been on time.
Brian was very personable and professional. He did a quick and well done job of running lines for my portable washer to connect into my adoining bathroom. He described everything that was going to be done and quoted us a price which he stuck to and we were pleased with. The job was done neatly and Brian cleaned up well afterward.
Weve used Precision multiple times for heating and plumbing maintenance needs. Always the best quality service all around. We have an old house with many challenges outside of their direct control to remedy but they continue to help us maintain what we can while offering experienced advice on options for improving sustainability long term. Much appreciated. Thank You Brian!
Installed Moen water leak detector. Justin was courteous, professional, and efficient. He told me he was experienced in the installation of these leak detectors. It seemed like the installation was done within 20 minutes. He helped me get the Moen app up and running on my smart phone. I highly recommend him.
A timely and effective response to changing out an amp & GFCI breaker. Precision made an extra trip to get the right part and finish the job rather than delay to another day to complete the work.
Brant was phenomenal! He was professional, friendly, knowledgeable and worked really hard until he had my ac fixed. I have been using Precision for over 10 years and they are the best! My skittish dog really likes Brant which says a lot about Brant’s character! Thanks again Brant you are awesome!
Highly recommend this company for home upkeep needs.. with both preventative maintenance and any desired additions. -- Andre is by far one of the most professional, polite and knowledgeable gents in his field. If youre wondering what needs fixed, or what kind of updates are available, this team will tell it like it is.
Eric conducted himself in a very professional and courteous manner. He was on time and spoke clearly about the issues and the plans to address the problems.Also the folks on the phone were all very professional and attentive. Eric and his colleagues have left me a very positive impression of the company.
Kay-Gee Jackson did a fine job, was very professional and on time. I was very impressed with Kay-Gee. He did not waste time and went right to work doing a maintenance check on my sewer line. I will have him back in 18 months to do the same excellent job.
The team from Precision Plumbing did a great job installing our new AC equipment. They were on time and were done much quicker than I had anticipated. I recommend them highly if you need a new or replacement air conditioner or furnace. Thank you to Will and his team!
We called Precision as part of a quoting process for Central AC for our home. They returned our call very quickly, and easily setup an appointment for an estimate.Joe called when he was on his way, and arrived right at 12pm (they quoted between 12p-1pm), which was awesome. He was professionally dressed, courteous, and thorough.Quotes were provided via email within the hour after the appointment, with multiple options within (and just beyond) our budget.We havent decided which estimate we will take, but Precision is definitely in the top running.
Technician was very knowledgeable and professional. He answered all of my questions and was very helpful. I am very happy with the service I received on the maintenance check for my furnace A/C and water heater. There earned my long term business!
Sean did a great job. Not only was he friendly, efficient, and knowledgeable but he was also courteous, and easily answered all my questions and responded to concerns. His ability and the quality of his work were a great relief. I have utilized the services of Precision Plumbing on several occasions and have always been pleased. I recommend them highly.
Charles was Super awesome! Extremely knowledgeable, friendly, great communicator, not at all pushy on upselling and very much a qualified master of his trade. Im an engineer and a bit picky on the people I want to do work for me after previous bad life experiences. Charles was absolutely outstanding!
I was very happy with Bryan. Here did a wonderful job.
The technician, Eric Martin, was exemplary! He is professional, friendly, and gets the job done. Cant ask for anything more.
Pretty much the ideal business to work with for a plumbing issue. They were available on the phone during the weekend, their service was responsive, and Brian our plumber was on-time, friendly, helpful, and professional.We had a leaky main valve and a leak from our shower coming through our ceiling. The valve repair was quick, with no issues. The initial repair for the shower leak ended up not fixing the issue, and we had leaking again a few weeks later. They promptly came and fixed it and made it right.I cant recommend them enough!
We feel lucky that we have Precision as our go-to service. We ended up signing up for their membership and its already paid for itself. I love that we know the people that actually come to our house for service. Trustworthy, professional, punctual.... really cant ask for anything more.
Jacob was great. He was early, friendly, and knowledgeable. He worked fast and was focused, polite, and answered all of our questions. We were very happy with his work and with the experience of having him in our home. Thanks Jacob!
Response time was quick. Service was quick and explained very thoroughly. I will say that when it came time to hear the cost to replace a capacitor that I can purchase online for under $100 I was shocked. The quoted price was $560. The service person clearly stated that Precision Plumbing was indeed more expensive than any other HVAC company. I declined the repair and will likely replace my entire 27 year old system. If you plan to use them, please check out other service providers for a second opinion and most importantly a price comparison.I did receive their quote to replace my entire system and it came in around $26K+. I have three other companies coming in to provide estimates. Both of my children have had their complete systems replaced for under $15K and they specd out a high efficiency Carrier system. So you be the judge.
Ryan W. was phenomenal! He was extremely knowledgeable, proficient, and friendly. I highly recommend him and trust the caliber of work Precision Plumbing offers.
I had to have an outdoor kitchen faucet replaced. It was easy to make the appointment. Jacob, the plumber, was great and completed the work promptly. He was professional and friendly and kept his sense of humor intact even though it was 100 degrees out today. I’d highly recommend Precision.
Andre Chapel is great. He is very professional and he takes his time to explain everything. Precision Plumbing had been my company for 16 years and I would not switch. Like every company, I have had some poor technicians to my home, and I called immediately to report them, and the company was great about it. They welcome the feedback.Andre is my go to technician. Andre will be installing a new furnace, hot water heater, and new A/C. Great value. It pays to be a long time customer
I had my old air conditioners removed and replaced with new. I worked with Joe Ramos to select a new, Bosch AC/Heat Pump and Bill Fischer-Gibson lead the install team. The work was performed professionally and in a timely fashion and both were easy and pleasant to work with. The system has been up and running for 24 hours and so far is working flawlessly. All and all a rewarding experience so far.
Eric did a great job with installing our new AC and furnace systems. He was thorough in presenting the options, and was genuine in his recommendations. Highly recommended!
Ryan scoped my main sewer line and did an outstanding job. Explained everything well, asked if I had questions and offered his advice. I hope hes getting paid well, because he does an excellent job representing the company.
Total rip off. I had a disposal go out, the guy from Precision said 930.00 !!! to replace it. Are you kidding me?! Or if I got the disposal unit myself, something like 675.00 to install. Found another (honest) plumber to install it for 195.00 Taking advantage of customers in need. Never again. I NEVER submit reviews, but this is just outrageous.
On time. Reasonable price. Eric was very professional and knowledgeable, I trust his recommendations. I’d hire them again.
I had an appointment today, Thursday Jun 17 with Precision Plumbing. Kay-Gee was my technician and wow, it is so nice to have someone that listens the what I say and goes out of their way to help me understand what is going on and what needs to be done. Kay-Gee sent a camera down my sewer line and showed me where the problem was and what would need to be done. He even gave me an estimate of what it would cost. I will definitely be using them to do the job. Thanks Kay-Gee for your honesty . Very few companies are like this and I appreciate it. You are A+++.
KG provided a truly professional bid to repair my tree root penetrated clay pipe sewer line. While viewing the sewer line with his camera, he walked me through what he thought needed to be done, not what I wanted to hear based on other bids I had already received. First class all the way.
He was on time and professional. He made some adjustments and did not try to sell me a new parts or a new boiler (we are trying to get our 38 yo boiler to last 3 more years).
Jacob was very personable and answered all our questions. He installed our 2 toilets quickly and efficiently. He made sure the floor was not damaged during removal of old toilets and installation of the new ones. He made sure everything was clean afterwards. We are very satisfied.
Ramon was awesome, very punctual and informative. Friendly and helpful. Glad to have found you guys, well definitely use you for sewer and plumbing in the future
Loved Billie Heath. All the technicians are very knowledgeable and thorough.Serviced our AC for the seasonJust had Jeff Conklin install 220 in our garage. He was amazing! Fast, early to arrive, professional, and highly technical. Total package!Brian Chaet was a fantastic person to work with. Fast, professional and fun.
Patrick was right on time and very courteous. He replaced our broken pressure regulator and gave us some tips on general maintenance. While Precision is a bit more expensive than some other contractors, IMO it is a clear case of you-get-what-you-pay-for. Ive been a Precision customer for well over a decade and have had nothing but good experience with them.
The HVAC technician Charles that came out was friendly, professional, and very knowledgeable. Happy with our decision to use Precision
Wonderful representative! He solved the issue quickly and recommended improved systems for the future. We still definitely use this company for future projects. Thank you!
Andre was great. He repaired our Nest unit and programmed our A/C. He explained what the problem was. Very nice man. Efficient and quickly ascertained the problem and did the repair. I will DEFINITELY use Precision again.
Not only did they unclog the drain, but they scoped out our main line to see if it needed any additional work for FREE. Their recommendations were not the typical sales tactics at all (they recommended nothing, actually) and they genuinely sought to perform a service. I will ABSOLUTELY use them again...
Josh was quick and precise. Very patient when I had him rush back in to hear the humming. Replaced the pressure regulator quickly and cleaned up nicely.
Josh did a great job. First of all he called to say he was on his way and arrived on time. We’ve had banging pipes but they weren’t banging much that morning. Josh listened attentively to our description of the problem. He also explained the process of elimination to determine the cause of the banging. We found a possible culprit, the outdoor hose, and addressed that first. There’s been ZERO banging since. Great service!
Brian was Fast, good natured, and set up my new water heater better than the last one.
We needed to have a faucet repaired before we could have a new washer installed. Precision was timely, friendly and did a great job.
Billy Heath was fast, efficient, thorough and very upfront about the age, status, and pending issues of both the furnace and A/C.Thank you for the fine service.Jeff was efficient, professional, and user friend. He was cool, and now . . .so am I! The A/C is working!Quick response time and successful outcome.Precision P/Hs Eric Martin quoted and installed a full-house humidifier for me. Eric was very professional, knowledgeable, efficient, and capable during the entire process.
Kay-Gee and Precision Plumbing were very responsive and honored a quote given to the previous home owners. When unforseen situations came up during the job, they clearly showed the issues and gave honest and fair path forwards. When the job became bigger than initially expected, they brought in extra hands to make sure the job was done same day.
They were 1st to call me back. First, to have an appointment too. Ramon was great. Knew what he was doing& very nice.I signed up for their annual plan & set an appointment w their electrical services too
Charles was AWESOME! We are so happy with our experience with him. He is very thorough, patient, and detail-oriented! If we ever need future help, we will definitely be using him again. Thanks so much!
Brian installed (2) toilets, (2) bathroom sinks, & kitchen sink, plus all faucets, and all pluming. This was done professionally, thoroughly, and in a timely manor. We would definitely use Precision again and recommend to all. Thank you.
Ryan was great. P always provides great service. While price point is above some other providers, the results are consistently great.
Billy did a very thorough job inspecting and getting my AC working. He was professional, friendly, and gave me several options for my system. Precision did an excellent job keeping me informed of the status of the appointment. I will hire them again if I ever need them (but I hope I wont!).
Brandt was great. Very patient with my questions, and had good answers. Did a nice job evaluating the problem and even better fixing it
On time, professional, and competent. Brian S. was great. Thanks!
Ramon from Precision plumbing was awesome. He fixed a complicated clogged toilet issue with multiple problems tangled together in one. Professional, personable and respectful. He did quality work at a great price. Precision for to us the day I called to fix an emergent situation. Thanks so much for the great work!
Ethan did a fabulous job. 100 degrees today. He did a routine maintenance and then came back at 6PM to address what he found. Very conscientious!! Thank you!!
After calling 3 plumbers 4 days ago, Precision was the first to be able to come to my home for a leaking valve on a toilet. Sean was the consummate professional, quickly diagnosing, then reviewing every option with me for leak repair and toilet restoration vs new install. He even offered the option of delaying the work so that I could shop around, when he saw my shock at the estimate.He completed the job in 90 minutes, taking care to be spotlessly clean, wearing his mask, etc. He removed the old commode and carried the new one in from the garage (both up & down the stairs to the bathroom).My only complaint was the cost - it was far more than I expected, based on my internet search - $1000 after discount. That seems excessive for replacing the valve and silver, corrugated tubing, removing/disposing of old toilet, installing new toilet (which I purchased separately) and pressurizing the system.Although the service was fantastic, I feel I could have gotten better value from a less expensive company, so will shop around more if circumstances allow next time.
I’m really impressed with Eric at Precision. He was incredibly helpful, professional, and informative. Couldn’t be happier.
I had the emergency shut-off valve and the float inside the toilet tank replaced due to parts failure. Sean did a great job and was very professional and friendly. I was initially told to expect someone at 8-8:30 and when I called at 9:30 I was told I was scheduled at noon. Other than that mix-up it was a good experience.
I cannot recommend KG of Precision Plumbing enough. He planned my sewer line replacement with the utmost of care for both the interior of my house and my garden so the very least amount of disturbance was done, very unlike another company that would have left me with a destroyed carpet and front yard besides a higher bill. He was friendly, professional, and honest. Thank you KG and Precision!
Brant was very professional, knowledgeable and articulate in describing my heating system and preventative maintenance that is required.
Jacob was awesome! He identified and fixed the problem we were having at our sump in seconds. Highly professional and a really pleasant guy.Thank you Jacob and Precision.
Precision is amazing. Every professional is awesome, they provide high quality service and are super friendly. I am relieved to have found them for my heating, cooling and plumbing needs.
Eric discussed air purifier systems with me and helped me make a decision regarding which system to purchase. He was very knowledgeable and informative!
Ryan was SUPER! He arrived promptly, was friendly and retrieved the earring that went down the drain! Reasonable fee on top of quality service.
Excellent service! Brian was friendly, knowledge and very helpful. Great experience from start to finish. We will definitely use them again!Follow up: we used precision plumbing again and had an equally wonderful experience with Jacob! Fast, friendly, reliable and knowledgeable. I felt taken care of and service was excellent.
Young Zach Doucet was a real Southern gentleman and knew exactly what to do. He was very professional and also had a great sense of humor, since my dogs were trying to micro-manage his whole procedure. Im so happy with Precision Plumbing. Theres just one thing that could be improved: their jingle when you first call on the phone isnt nearly as cute as the Roto-Rooter jingle! I think PP needs to consult someone about 12 years old who is into rap.Sam was absolutely awesome. His first visit consisted of him thoroughly assessing the situation with the air conditioning unit and giving me an estimate, then a week later he came and did all the work in less time than estimated and at a lower price. He was a gentleman throughout, cleaned up after the project, and gave me a Senior Citizen discount too! I couldnt be happier. I always tell my friends: Precision Plumbing is the very best. Dont even bother to look into anyone else. Every single encounter with them has been amazing and positive.
Precision heating sent Joe over to take a look at our HVAC systems. Joe made our experience really easy and comfortable as a consumer. He was very thorough and knowledgeable and patient with all of our questions about the options we had. Joe set up our installs same-day, making the new air-conditioning and furnace work painless and efficient! We would recommend Joe for anyone looking for reasonable costs and professional help with their home heating and cooling systems… he was great!
Patrick my service tech was excellent. Solve my issue quickly and got my boiler back up and running when I really needed it.
Ramon was thorough, did the job quickly, answered many questions and offered alternatives. He was knowledgeable and he listened to our concerns.
This is the 2nd time Ive had Precision out and the fix was far simpler than what I feared. When does that ever happen? Fixed it, minimum charge and a friendly farewell. Jeff was terrific!
They came out same day for my HVAC issue and were extremely helpful.
Kay-Gee was very informative, transparent, and professional when he came to clean and remove roots from our sewer line. He walked me through other issues and solutions for future services. I highly recommend Precision Plumbing and specifically Kay-Gee Jackson as a technician.
Ryan was outstanding in his knowledge and his ability to explain things to us. He was friendly, nice and quite competent. Great job!
Justin spent quality time assessing our best options for replacing our water tank (that is 11 yrs old & showing some cracking.) We went over an Energy Star 50 gallon water tank w/10 year warranty. Then several more standard 50 gallon water tanks. I had been most interested in a Tankless water heater and Justin noted it would mean getting a gas line in front of our home and excessive demands on our gas consumption and more than twice as expensive as the tank options. Justin offered a lot of helpful information.
Billy H and Precision Plumbing are the most ethical and customer driven company we have ever had the pleasure of knowing. I am always wary of being taken advantage of with unnecessary parts/fees/labor charges, but it is obvious that Precision wants to build a life long relationship with its customers. I cant thank you enough and know exactly who to call when we need more repairs. Thank you so much, I am very grateful for you !
Precision is a great company serving Boulder & environs with expertise. The staff is wonderful and have great communication skills.
Amazing customer service and took the tune to explain my system and services required to properly maintain my HVAC systems.
I cannot compliment Ramone enough. He was prompt extremely polite and very patient with me for I had a million questions. He unclogged a pipe for me nut inspected several othersMany thanks to Ramone!
They ultimately couldnt solve my problem for me, but explained fully why and what steps I should take moving forward. Very professional and arrived at the exact time as expected. I will call them again for anything needed!
Justin Martinez came to our house and gave us information on many items that we have had pending. He is so knowledgeable and so attentive to every question that we gave to him. In general, Precision Plumbing is honest, fair pricing and they always send the best employees out to assist us. GREAT company, I would not go to any other company.
I have used Precision before and had great service and they did it again! Patrick was friendly, kind, and honest. Ive had 6 plumbers at my house kn the last year and hes the only one who listened and I addressing the issue! Im grateful for Patrick!
I intentionally called to schedule an AC tune-up before the weather really heated up. The day before my scheduled appointment I was told that our scheduled technician had to make emergency repairs at another job and that I would have to reschedule. When I called to reschedule, I was told their earliest availability was 1 month later. Its frustrating that I was bumped because of Precisions own scheduling issues, then told that I had to go back to the back of the line, so to speak. It seems that if someones slot is taken due to emergency repair, greater effort should be made to reschedule that person in a timely manner. Ill check with other contractors to try to get on their schedule and hope that they will keep my appointment.
Amazing experience, loved getting notified who was coming out to the home. Talked through all the options and really spent time getting to know my home and furnace needs. Such a joy to work with.
Brian was very knowledgeable and went through all my options to run a gas line to a fire pit table. He was on time and communication was excellent. Highly recommended!
Joe Ramos did an excellent job evaluating my AC needs and letting me know what could be done. Dry professional!
Patrick came and quickly diagnosed a leak in our shower, and fixed the leak after sourcing a difficult to find part in an afternoon. He was very professional and knowledgable and efficiently solved our problem.
Very happy with their service. Kay-Gee was very professional. Highly recommend their service. Thank you.
Josh did a phenomenal job installing our Halo 5 Stage Whole Home Filter. He was prompt and professional!
Justin and the team at Precision took great care of us and quickly fixed our issue. We also have a membership with precision and we were able to get free estimates and discounts so we know we were able to get the best deal. Highly recommend!
Brant was super friendly and helpful as are all of the guys at Precision. I definitely recommend this company.
Brant was awesome, he diagnosed the problem, gave us a temporary fix and a path to a permanent solution. I have used Precision for many years and have been happy with every single call/experience.
Sam came within a hour of my service call. He was polite, efficient, and very professional. The furnace working within 20 minutes period. He had parts on his truck and did not have to go anywhere or do anything but go to the truck and repair my furnace Thank you again Sam
Ramon came out to my house to assess a potential clog in my basement sewer line. He was able to unclog the line without any issues and also informed me of potential future issues. All while allowing me to watch the camera inside the line and walk through the problem areas. I would highly recommend Precision Plumbing Heating and Electric and Ramon.