Rob was awesome! Super knowledgeable, efficient and answered all my ridiculous questions. Service was just provided yesterday and after months of mouse activity there wasnt a sign of them anywhere this morning!!
The initial inspection and follow-up services were thorough and promptly carried out. Nick left detailed notes on what he had done and what more needed doing. All questions I asked were answered with courtesy and knowledge. The advice I was given was spot on. Everyone I had contact with including the office personnel was equally professional and responsive.
Yes, these guys are costly, but if you have a serious problem, they know exactly what to do and will continue until the job is finished. They will show up at odd hours and work until the customer is satisfied. Run, dont walk, to Ultra Safe.
Unbelievable company with very qualified people. Rich is an expert on finding the issues and Jonathan was the executer of the investigation. Very pleased with the service. Recommend HIGHLY!!!
I have used Ultra Safe over the years for many pests. I have found Ultra Safe to be professional, timely, thorough and most of all effective. Our recent discovery of flying squirrels taking up residence in our home was disheartening to say the least. Especially having my wife capture a squirrel in her bathroom. It took one call to Ultra Safe to have a team arrive at our home and remove the captured squirrel. Ultra Safe then formulated a plan to finally evict the squirrels from our home. They arrived at the time they said they would and did the job... completely. Squirrels gone. Thank you Ultra Safe for having old fashioned values and professionalism.
The technician arrived early and was so friendly! He was very knowledgable and motivated to solve the problem. I feel confident that they will treat and solve our problem in our home. Really happy with the service! He proactively inspected the outside to close any possible entry points and talked us through the issues within the house. Definitely worth it!
Ultra Safe Pest did an inspection, diagnosed the problem, and mitigated it in a very knowledgeable and thorough manner. Theyll be back in a couple of weeks to make sure the problem has been solved.
I had a yellow jacket problem last summer and contacted Ultra Safe to come and take a look for me. They were on time and professional. The tech that came out was Mike and he was great to deal with and was able to take care of the issue quickly.Fast forward to this winter, we had found some mouse droppings in our basement. We caught a few mice on our own but wanted to enlist a professional to make sure we took care of the issue as a whole. I reached back out to Ultra Safe and they were able to get someone out here the next day even with it being a short week with the holiday. They sent out Eric who was fantastic. He was very knowledgeable and a pleasure to deal with. He cleaned up all the areas where there were mouse droppings as well as set a couple bait boxes and about a dozen traps strategically throughout the basement which he identified as “high traffic” areas where mice like to travel typically. He also found their entry point outside by our front stairs very quickly and sealed it.Overall my experience with Ultra Safe has been amazing. I have signed up for the annual maintenance plan to make sure we have coverage for anything that comes up.Thank you ultra safe! Top notch service!I would highly recommend them if you need any pest control or removal services!
Nick was amazing. So informative and professional. Highly recommend
Excellent service, outstanding staff. They were fully booked but managed to see squeeze me in on short notice, earthbound the next day. They’re significantly higher priced than the other companies I’ve used, but I’m happy to pay the premium.
My experience with Ultra Safe was productive. Rob did a thorough job. He was very knowledgeable & professional.
We had birds nesting in our roof soffit. Eric came by and I knew instantly from talking to him he was the guy.Knowledgeable had a plan in mind and didn’t hurt he was genuinely like able. When the appointment time cam the team executed about 40 ft high and the birds now need a new home somewhere else.
Extremely effective preventative services that weve been using for years.
Ultra Safe did an excellent job of sealing the openings through which mice were entering our home, and removing the mice that had gotten inside. We have them inspect our home twice each year to maintain this level of protection. We could not be more pleased.
Excellent company. The technician Jeff did an excellent job of explaining everything. The price was fair and the service very professionally done.
Showed up at exactly 4pm as scheduled. Promptly removed the skunk with kindness and grace. Returned the cage that had trapped it within a few days.
The service man, Joe, could not have been nicer and very efficient and responsive. He explained exactly what he was doing and why. Felt very good about the service the company provided. He came back two weeks later to check on everything.
Great service technician, knowledgeable and friendly.
Called Ultra Safe Pest Management with an issue of a squirrel in my attic. They were prompt to quote and showed up to remediate the issue. Entries were quickly identified and sealed, leaving a one way trap in case there were any squirrels still inside. Very satisfied with their service.
Prompt and friendly service from a serviceman who seemed to do a thorough job of identifying and plugging holes where mice could be entering our house. He also educated us about what to expect and how to avoid mice long-term.
Nice, attentive customer service. Easy booking and they came in their time window. Thoroughly looked at my house and addressed all my concerns. Didnt get my summary of the visit right away as told but when I followed up they apologized and got it to me promptly. Will update when they return to pest proof.
Poor customer service. Answering the phone with an attitude like I owe him something.
Very thorough service. After contracting another company that didnt solve my rodent problem, I called Ultra Safe. Very effective and no mice so far. Pete was very courteous, professional and considerate. He wore mask, gloves and shoe covers. After the visit he emailed me a detailed report of his work.
I love Ultra Safe, they are life savers!! I have had a few of their people come out and they are all the best people!!! Their stuff works!!!!
I would highly recommend Ultra Safe Pest Management, and Rob in particular, to anyone looking for pest services.Responsive, professional and very thorough both at the initial inspection and on the day of actual services. Took all the time necessary to complete the job. Worked extremely diligently. Competitively prices.
WOW WOW WOW!!! This company has the best service ever. They are responsive and very well informed about what they do and highly professional. My wife and I had a small rodent problem and since we have a newborn we wanted to get right in top of it. They came right in and solved the problem. They were very professional and explained everything he was doing. Rob Leroy was our technician and he made sure all concerns were addressed. 10/10 would highly recommend
Professional company! I really glad to call them.
The representative I spoke to on the phone reviewed everything that would be done and cost of service. He worked with me to schedule a time and date that worked for me. Technician arrived on time, was very professional and thorough. Took care of the wasp problem quickly and efficiently. Very satisfied! Will use again if needed for any pest problems.
Joe from safe pest was fantastic!! He was knowledgeable, professional, and personable!!! His inspection was thorough and he found the spots where these mice were getting in!!!Thank you Joe for restoring my sanity!! Ruth from N Chelmsford.
Ultra Safe was great to work with. They were clear on what they intended to do and on their cost estimate. They notified me when they were on the way to the appointment and once the work was completed they explained everything. Real pros. I would recommend them highly.
Tim was so professional and knowledgeable! Arrived on time, masked, with galoshes, and diagnosed my squirrel situation right away.
The service was very disrespectful and talk to people unprofessional.
They dont use any poison, which is the reason we hired them. We dont want to mice die and get rotten inside of the walls. They are thorough, very good
The technician walked my property with me and shared his insights of what he thinks is happening. He also gave me insight of what to look for and what to do on my end to help the cause! He was very patient and answered all my questions and listened to all of my concerns. He explained everything that can be done and what to expect. I look forward to the next visit!
Love these guys. Used them twice for ants and mice. Only issue was last time was $900 bucks and payment terms where it discussed upfront. We are an HOA and when I told them when they where done it would take a few days for a check they seemed very unhappy.
We just moved into a new house that came with a wasp infestation. I put a request in on Home Advisor and within an hour or two I had Dave calling me to set up an appointment. He was knowledgeable and gave me options on how to tackle the problem. Dave had a tech there within 24 hours to come fix the problem. The tech explained to my wife how the wasps got in, and also identified other potential problem spots. Would definitely use again if needed.
We live in the city and had some rodent problems in our apartment.Rob Leroy was our technician and is top notch. Aside from knowing EVERYTHING about how these rodents operate and effectively catching them, he was a pleasure to talk to and I actually enjoyed his visits.Give this man a raise
Its worth hiring this company. They have years of experience and they do much more than just set traps. Full evaluation of the property, sealing off entranceways for mice. They take their work seriously. Looking forward to having them come back in a few weeks to finish the job.
We discovered a nest of yellowjackets that began to make their way inside our house. Ultra Safe took care of the issue safely, professionally, and effectively!
Rob arrived on time and conducted a thorough assessment of our property, inside and out. His recommendations were made based on our unique situation, and we signed up for the annual protection plan, which gives us confidence that our property will protected. Prices are fair, and the service is excellent.
Ultra Safe Pest was professional, courteous, prompt and efficient. They reviewed what had to be done to rid the house of Raccoons and squirrels in the attic. They came when agreed, and their communication was great. And they were reasonable.
As always great service. Highly recommend
Theyre the best! We had a serious problem before Ultra Safe came into our lives. They succeeded where 3 other companies failed.Also we have dogs and everything theyve done has been safe for our pups.
I was able to get an appointment the very next day. Susan was professional and answered all my questions and concerns. After they completed my service I called to thank them and Justins understanding and recommendations for future needs was top notch. I would highly recommend this company.
I have been a customer of Ultra Safe Pest for a few years now. Tim is usually the rep that comes to my home to do my quarterly pest inspection. He does a great job. Always very professional and courteous. He answers all my questions and concerns. I highly recommend Ultra Safe Pest.
I LOVE the service I receive from Ultra Safe Pest! They take pride in the work they do and care about making their customers happy.
Ultra Safe was responsive and professional. We had squirrels in a section of our roof that was really high up and other companies wouldn’t take the job. Our technician Tim was excellent and scaled the high ladder every day for five days. He trapped the mom squirrel immediately and the juveniles the next day. A starling got trapped by accident and he came minutes after I called about it to set it free. He also alerted me that the squirrels had chewed our electrical wires. I am so thankful to Tim and Ultra Safe because being quarantined with a family of squirrels wrecking your house is no joke!
Tim came to the house the next day after I called asking for help to get rid of bats in our attic which were coming down to the rest of the house. He was awesome, he did a thorough inspection, provided lots of information and promised to send a plan to evacuate the bats according to Massachusetts laws. . . BUT. . . . after waiting for 3 week, I got notified that they have no plan for my bats and now I have to find someone else to help me out. . . hmmm
We had a major infestation of wool-eating moths, even in cedar closets. We called several pest exterminators and this is the only one that had the proper equipment to deal with the problem. Their technician came out to walk through the house and patiently and courteously gave us a thorough explanation of the best ways to deal with it. I still had some questions and was apprehensive about the whole deal. Not only did they answer my e-mails but they came to the house again and walked us through and answered every question I could possibly come up with. They not only know their business, but are so courteous and understanding that I was totally relaxed by the time the appointment rolled around. It has been quite a long time since Ive done business with a company who showed how much they care about their customers the way this one does. I wish I could express my satisfaction to the extent that I should, but Im not really used to writing such a positive review. Just that I cant recommend them highly enough! And Im not on social media, so if anybody wants to copy this and put it on F/bk or whatever, please do.
Very professional and hard working young man. Above and beyond to complete this job
Eric did an amazing job! He was in and out quickly and cleaned up after the job was done! Thank you for being so punctual, polite, and professional! I would highly recommend using them again!
I called on a Monday and was able to get appt for Wednesday. Rob called when he was on his way. He went over and above with inspection and taking care of problem. He definitely knows his business. Informed me that I could call in two weeks to have apartment checked again and remove any pests in traps. I would definitely recommend Ultra Safe.
Great working with the technicians and customer service. Very very professional
Joe, from Ultra Safe did a fantastic job on my pest blocker garage door strips. He also sealed up any cracks for the mice to find an entry way inside my home. I highly recommend these guys. Also, can’t forget the fabulous Customer Service they have. Sue, really is the best around!Kyle H.
I have been a customer of Ultra Safe for 2 years now and continue to be extremely satisfied. Their service representatives on the phone are helpful, kind, and knowledgeable. The response time is excellent and the prices are fair. The technicians that complete the services in your home are professional, thorough, and knowledgeable. I will continue to be a loyal client and will continue to refer friends and family to use their services.
Excellent company to deal with, and they solved my pest problems completely. Very pleased!
Usually by the time youve contacted a Pest Control company youre not to happy with the world, I was definitely in that space when I contacted Ultra Safe, Id called a couple other places after finding out as much as I could from them, but Sue just made me feel at ease so I pulled the trigger with Ultra Safe, they came out 2 days later and found evidence of what I thought I saw and began to treat. I had a thousand and one questions with enough nervous energy to fill a warehouse but the technician was able to keep his wits and answer all of my questions, in the end they explained how they would be able to treat my storage unit to the moon and back, but they had no control over what was in every one elses units, they even took the time to show me how little the facility had done to protect its tenants, now mind you, this information was going to potentially end my business with them, but they were professional enough to give it to me because it was in the clients best interest, THIS client! imagine that a company will provide you with good information instead of taking you for a financial ride?! Im truly grateful, this was an experience I was not familiar with and they were able to not only handle the issue but make me all the wiser, As I told Sue when I cancelled my ongoing service because I moved out of the unit Its not often that someone will tell their Pest Control provider that they hate to break ties, but I really do! If I ever have a need in the future, theres no place Id ever chose over Ultra Safe.
The technician that came to my house was very knowledgeable and took the time to explain what could be done to mitigate the rabbits that were destroying my flower garden. The problem is their pricing is so high, ($1200 for a fence) and almost as costly for trapping that it was prohibitive for me. Instead I went to Home Depot and bought a trap for $25.00 I was able to catch two of the three rabbits that were in my garden. The third one disappeared on its own possibly because someones cat all of a sudden began hanging out in my yard. Ive also been using a repellent (Amazon has a good brand) which works but has to be replaced after a rain storm.
Best service ever! We had a mice problem and they came to the rescue. It was very easy and a fast process to set up an appointment. Mike, the representative that came on site, was very pleasant, knowledgeable and easy to work with. Look no further. They are the best in the business!
This company has been fantastic! Ive used them twice now and couldnt be happier. The most recent experience was with a mouse problem I was having in my house. Mike came and sealed up every single hole in an hour or so and set traps in the basement just to be safe. We havent seen a single mouse dropping since! Mike was very nice, friendly and knowledgable. I would definitely hire them again!
Best service. Technician very knowledgeable, friendly explaining all options available as well as the dos and dont. Advised on what to expect.
Mike was very professional and knowledge. He was also kind and willing to take time to explain everything to us.
The fellow who came out for our inspection of a bat problem was great. He seemed very informed and was very pleasant. We have resolved our problem!
I called the company on behalf of my client who is currently in the process of selling their home. After an home inspection we were required to do a treatment on the property. I called and spoke with a call center rep who was nice but unknowledgeable and gave a lot of incorrect information and pricing unbeknown to me. Later that evening, the Manager, Marty and the owner called me to let me know the information and pricing was incorrect. I was disappointed as I had already accepted the original price point and cancelled any other inspections and quotes from other companies. How inconvenient!! BUT!! Marty and the owner was amazing in helping understand the mistake and completely went above and beyond to accommodate me and my client. I was shocked that companies still hold integrity. I expected them to tell me to go kick rocks and I was prepared to be angry but they smoothed over everything. They made me feel like they cared about my business, that I was a valued customer. They came to my clients home, professional, on time and with a big smile ready to work.After such an experience, I would use them a million times over. Not just because of the great customer service but during the appointment the technician explained everything and was knowledgeable, courteous and thorough. I couldnt have asked for more. I worked with many companies and this was the best experience I have had so far.
Have the home protection plan. Arrived for scheduled appt but weather prevented certain treatments. They came back a 2nd time at no charge to complete. Very happy with service to this point
Good value and all aroung, great service from Joe, of Ultra Safe Pest Management, Inc.
The technician was on time and did a good job with his review.
Good company. Had minor issues but they followed up very fast and lived up to their word.Technicians are very nice and professional.
I have Been using ultra pest for many years and they consistently provide superior service. They have come to my help in a number of occasions and I’ve always been very satisfied with their work.
Great service! Ultra Safe Was very knowledgeable and professional. Awesome technician did a detailed job!
Vic and his team at Ultra Safe Pest Management are very professional and knowledgeable. In every experience they have been very helpful in problem solving and taking care of the problem. Highly recommend!
Jeff was the technician, and he always does a very through job. We are very pleased.
The service is what I expect. Punctuality and professionalism.
They are great! thorough and very nice to deal with!
They pinpointed the source of the problem and treated it successfully.
We have done business many times. Always a professional and reliable service!
Excellent service