Nathan was so helpful and efficient!! He helped me figure out the best option for me as my lease came to a close. He gave me such great perspective and counsel…and with a smile. What I thought was just going to be a run of the mill repetition of what I read online was a much more personable and insightful experience. Thank you Nathan!! I’m so happy with my vehicle!!

I am genuinely impressed with our salesman Jason Tan. He knew the vehicle specs inside out, the differences between the models, and knew exactly what was and what was not equipped with specific features in his inventory. He didn’t waste our time, he told us what we needed to know and took the time to listen to our family needs. We appreciate the time he took to keep us informed regarding the status of our car registration as well as the proper documentation we needed. When we picked up our car, he ensured we understood every feature in our car and ensured it was registered with the Toyota App. Overall a very easy transaction and we highly recommend asking for Jason Tan specifically.We also appreciate Jessica who helped us register the Toyota app on our phones. She was so knowledgeable in every feature offered in the Toyota app. We were so glad to have had the opportunity to speak with her as we learned so much about the Toyota mobile app. We truly appreciate her taking the time to answer all of our questions (and I had a lot to ask). She was very patient with me and I’m grateful for her and Jason Tan’s hospitality.

Always professional service members and managers. Timely service. Reasonably priced repairs. Large showroom with comfortable amenities when waiting for repair work to be done. Two cute dogs seem to roam the showroom for a sweet distraction when waiting. I would absolutely recommend Expressway Toyota for all service needs. Service manager Ann Marie is wonderful as is everyone I’ve dealt with personally.

Fav spot for car services (location, location). Reasonable price for all cars, not just for Toyota.

Jason was wonderful to work with! He was patient, knowledgeable, and always provided timely and clear responses. He helped me and my parents through the process every step of the way. HUGE plus that hes bilingual! He was able to always clearly explain every part of the process, and made sure my parents were comfortable throughout. Whenever we come to Expressway, well be asking for Jason.

My experience with Joe and the whole service team at Expressway Toyota was extrordinary; they went above and beyond for me. When Joe learned that they would need to keep my car for an extended period of time, for a hybred battery that was backordered, due to Covid issues, he reached out to me to get me on the list to borrow a car, and then pushed for my battery delivery, which ended up comming in much earlier than projected. Even prior to all that, when I learned that my hybrid battery needed to be replaced, he quickly assured me that he felt certain that it would be covered under my warranty, and did all the paperwork necessary for that to happen. I felt that the whole process, which could have been very stressful, turned out to be very smooth and painless.

Suarav (Spelling, sorry) was absolutely amazing. Got us the car we wanted, next to impossible during covid, at the price we wanted. If you go there, see him. Also, he has a new baby on the way, as we did, so that was cool.

Bought my first Toyota from Expressway and had an amazing experience overall. The team was great, super knowledgeable and passionate about Toyota as a whole. I had the pleasure of working with Henry Lo who was incredibly helpful and was super knowledgeable regarding Toyota (and specifically the 4Runner). From sales through finance the whole process was enjoyable. Highly recommended!

Excellent experience! This is my second Toyota purchase from Angelo and Ive enjoyed working with him and excited about my new Corolla !

Great place for a new car, the people at the Toyota expressway is amazing & Manny would definitely be the right person to go to when looking for a new vehicle, over all great experience !!

Best place to get service done in vehicle. They are friendly & quick

Had a great experience at Expressway Toyota. The whole place has a really welcoming and friendly vibe. Everyone I came into contact with was really nice. Casey was great! He was extremely helpful and did his absolute best for me with a great price and getting my car ready for pick-up. I will definitely return to Expressway in the future and recommend it to friends. Thanks Casey!

I bought my first car from Expressway and I had a wonderful experience. First, I was able to get the car I wanted at a good price during covid times when the market is crazy. Ozzy was very helpful in the process, and ensured to update me about the car as well before it arrived. Thank you Expressway!

Casey Eames was the person who helped me through the process. My car was totaled in a flash flood which was obviously completely unexpected and the car market right now is not one I would have wanted to be needing a new car in, so I was not the happiest customer. Despite this, Casey was patient with me and kind and took the time he needed to explain everything to me so I knew I was getting the best deal possible in an admittedly unkind market. He never tried to trick me or sugar coated anything which made me feel in control of my decision. He also walked me through every single step of the process of leasing, which I had never done before. I highly recommend working with him to buy or lease your car.

I found my dream car online and was THRILLED to call and find out it was still waiting for me! I called in the morning and got an appointment that evening. The car is in perfect condition and everything I wanted.Josh helped me and my 2 family members who came with me. He was extremely friendly, funny and professional. He made the whole experience pressure free and enjoyable unlike others I have dealt with before. I am not familiar with the area and Josh was extremely helpful with directing us where we should go on our test drive. We asked for further details on the car and Josh found out for us immediately. I know he wanted me to make the best choice for me! He came in on his day off so I could pick my new baby up a day early. I am truly grateful for Josh and the rest of the crew. I plan on having my new car for many years to come but my family will definitely be back at Expressway! ♡

Excellent dealership with excellent workers. They worked with me to get a great deal on my new leased vehicle. I felt comfortable from the moment I walked in until the moment I left. It’s very cute and cozy inside with TV nice seats in a little café. All of the workers were walking around smiling and very pleasant and all helping each other. You don’t get that cutthroat sales person vibe when you go there. I had a really good experience I would highly recommend this place to anyone looking for a vehicle.

Peter at the service department was very helpful and worked great with the parts department to get me the right parts for my Camry. Check out with Anne Marie was quick and pleasant- she is always smiling and friendly. Great job to everyone at Expressway Toyota!

Absolutely disappointing. Went into the dealership looking for a car and trading in my old one. The customer service is absolutely terrible. Treated me like I was a nobody and had no communication at all. I would give zero stars if I could. I was waiting for over 30 minutes for a trade in value for my old car and they told me nothing. I asked for the value of my old car and they told me I had to make a deal with them in order to know. Like do these people have common sense or what, a teenager could do better than these people. Absolutely terrible service, don’t even put your foot in there, what a waste of time honestly.

I had an awesome experience with Expressway Toyota after visiting many other dealerships. Matt and Duke were very professional and curtious from the first meet and great all the way to the delivery of the vehicle. I highly recommend Expressway Toyota to anyone in the market for a vehicle.

Buyer beware, not a very honest establishment, attempted to cheat me not once but twice. Was mislead about the current Toyota incentive plan, was told the plan was no longer available which turned out to be false. Also, after I informed them that my credit score was excellent they calculated my payments with a 9.9 percent interest rate without disclosing the rate to my. When I asked the manager why he did that he informed me that he does that to everyone. All down hill from there. Do yourself a favor and don’t waste your time with this dealer.

We went into Expressway Toyota feeling pretty frustrated after some bad experiences with other dealers. Matt & team were refreshingly different than the rest. When comparing pricing he was straight forward and transparent, no song and dance to get to the rate that we needed, no hidden fees, etc. This was my first time setting up a lease and Matt was patient with all of my questions. I love my car and would recommend Expressway Toyota to friends!

Being an enthusiast makes it hard for dealerships to take you seriously sometimes, but when I spoke to Rick in the parts department, he went above and beyond to explain even aftermarket parts and gave me a realistic comparison between them. He spent a good amount of time helping me figure out exactly what to get, even though he wasnt making a sale. That makes me feel confident that this place really has a customers best interest in mind, and isnt just about the money.

Bought my Prius back in May, but did not have the time to take it for a maintenance check. Expressway was quick and awesome! Great deal and they did verify what my car sales person said about the car being in great condition.Will be coming back!

Casey was an awesome salesperson. He listenedto exactly what I wanted and matched me with the car I needed, and he was super patient with my toddler I unfortunately had to bring with me. Thank you!

Such a great experience! The sales guy Matt was hands down the best auto salesman I have ever worked with (Ive worked with many). He was straight forward, hard working, GREAT listener and didnt pull any slick moves often associated with the trade. I will be back to work with him again one day for sure.

Every one was totally amazing very professional courteous informative quality fast service and I’d like to thank Duke are our sales agent and Jessica for all the help they gave us we will return.

The service and experience was amazing as the car in the show room

Casey was an excellent sales person and made the purchase experience for my and my daughters new car extremely seamless and pleasant. Would definitely recommend expressway.

We had a wonderful experience at Expressway Toyota. Emmett was very helpful and made the process of purchasing a new car as painless as possible. Having Gabriel the Wheaton Terrier around for hugs was also a big plus for me ☺️

Customer service was impeccable. Really helped me out with the limited timeframe I was working with and all the staff were very personable. Having had a number of less than satisfactory car repair experiences in in this past it is nice to know I have a new place that I can trust.

Fantastic customer service! Everyone is always so friendly and makes you feel right at home. No pushy sales gimmicks just genuine people wanting to help find you your perfect car. This is my second time leasing from Expressway Toyota and will not be my last!

Great customer service. Had oil change and tire rotation .

My experience was fantastic at Expressway Toyota. JD contacted me in a timely fashion when my company vehicle was ready and was very flexibility with my pick up time actually offering to come in early to meet me. The vehicle was ready on time and I was given a thorough run through its features and I was ready to go. All in all it was a fantastic experience and I will look to purchase from them again and utilize JD specifically.

Service was fast. I was quoted it could be 2 hours for the inspection sticker but they got me in and out under 2 hours thank god for that. Everyone was very friendly

Highly recommend Expressway Toyota, I had the pleasure of working with Logan. He was very professional and super helpful, he made the process of buying a new car easy and stress free!

Our family experience with Expressway Toyota was great. From my first phone conversation with Bob, working with Vladimir on financials and with Casey who got us into the car wanted. Navigating carseats and multiple test drives, Casey was wonderful to work with, he kept us informed with clear helpful communication and updates along the way. Thanks again for a great car buying experience!

Mr. King was very helpful and walked me through each step of paying off my vehicle.Thank you so much 😊😊😊

Great experience and staff, worked with Jason Tan and he was extremely helpful and worked closely with us to get us what we wanted. Highly recommend!

It seems every time I go in to get my car fix at Express Way they find something else wrong with the car. Expressways are very expensive to do the work on your car. Some places we have taken the car have cost $500- 1,000- cheaper for the exact same work. The staff is very professional, polite, and efficient.

Good experience at the dealer, worked with Henry Ho on a purchase of a new Prius Prime for our company. Good follow up, easy going personality, and kept it moving so we didnt get stuck waiting all day at the dealership...

As with any dealership, price negotiations are a part of the game, and incredibly annoying. I had initially asked a rep there to keep me posted if certain models make it to their dealership. Never heard back vs. The relentless pursuit of other dealerships for my business. Overall, friendly staff. Lease amount was ok enough for me to decide to go with them. A follow up from management would be nice after making such a big purchase, even to say thanks for your business. Overall, my experience their was mediocre. Will likely shop elsewhere when my lease is up for a place with a warmer environment.

We drove all the way from Wakefield to Expressway to get out new Tacoma. Not disappointed!! Steven provided 5 star service! Everyone we encountered was so nice! Highly recommend Expressway!

If you cant accept an overpriced car, dont go. Their customer service cheated me twice, saying that there was a car in the store and I could test-drive it. But when I got there, the worker said no.

I would try my best not to go back to expressway Toyota . I was promised my vehicle in an hour & half ..I got it two hours & fifteen minutes later . Maybe its because it was a warranteed part i was having done . But for the amount of employees on site i was expecting more professionalism .

Grear help by mechanic and Jeff. Only had to wait 15 minutes formechanic to check out electric starter.

Matthew Kertulis was 5 star on customer service!!! Super knowledgeable, great listener to understand our needs!He had all the time in the world for us, and even went the extra mile and delivered the car to us (2+ hours round trip).Highly, Highly recommend Matt!The only drawback in the whole experience was the ability to negotiate, but given the high demand for vehicles right now, understandable.

Customer service was good but the experience of what the car needed was not. Our engine light was on and we wanted to know what was wrong. We were told the car needed certain repairs and told us the cost we said ok. Then they said they were working on the car and it will be ready. The next day they call to say the car needed other repairs and the cost was very high. Why didn’t they tell us what all of the repairs were in the first place as we would not have paid for the first repair only to learn that way more was needed. Its like we were tricked. The light engine is still on and we noticed the bumper had been scratched while the car was in their care.

Horrible Customer Service!My mother is buying a new car and she has her mind set on a Toyota Rav4. This was the first Toyota dealership we went to. Bad idea...! I explained to the sales consultant that my mother wanted a Rav4, but that she wasnt so sure on which features she wanted the car to have. We were treated as if we were supposed to know exactly what model we were looking for. There was no help! There wasnt even a single Toyota Rav4 at the dealership that my mom could take a look at. I explained to the consultant that we wanted to possibly have an estimate on some financing options. The consultant didnt seem to care and made no effort to help. He was rude and forceful! After he showed us ONE single model buying option and within 5 minutes of us being there, he asked us if we wanted to leave a deposit. He insisted that there was a shortage in New Cars and that we had no other car buying options at the moment due to the shortage. Look, I get that there is a car shortage in the world due to a shortage in chip production. All we wanted was to hear our options, hear their best possible prices on a few different models, and possibly come back next week to buy the car (since they were the closest Toyota dealership and it made more sense to buy the car there). Well, thats not going to happen. Im not recommending this car dealership to anyone. We went there with the intention to possibly buy a new car and establish a good relationship with Expressway Toyota, but instead we left with the notion of having experienced the worst customer service ever.

I rented a car here. The manager over the rental car’s name is Abiner. I’ve been in sales and customer service for 10 years and I can honestly say I’ve never seen someone who has gone above and beyond as much as abiner. He was textbook good at every detail . This man should be given a huge raise. This guy truly understands what it means to go above and beyond. I never leave reviews but he was too good to not give a shout out.

The price is reasonable. Matt Lewis is professional and helpful. Highly recommended

Could not speak highly enough of Toyota Expressway in Dorchester—had a fantastic experience from start to finish with various members of the team (Jason, Vladimir, Aeon, Bob). My sales representative, Jason Tan, was highly knowledgeable and communicative throughout the process. He addressed all questions with enthusiasm and was both patient and genuine in helping me select a car that suited my preferences. Would absolutely go back to Jason for future business and highly recommend his guidance for any prospective customers—

Excellent and fast service!!!!Only suggestion. Other Toyota establishments will actually vacuum your car when you bring it in for service. After a customer leases or purchases a vehicle from you, its the least you can do.Thank you

I was ripped off when I bought the car to the tune of $2k when it came to the financing. As if that wasnt bad enough, Ive since been ripped off twice by the service department. DONT GIVE THEM YOUR MONEY. Youll get better peace of mind and decent honest service elsewhere. One shady operation.

We ended up driving out of our way to Expressway after two failed test drive attempts at another Toyota dealership. I called on our way down to confirm the CPO Highlander we were interested in was still available and when we arrived Casey had us in the car on a test drive within 10 minutes. That first car wasn’t for us but Casey was able to show us more of what we were looking for. I loathe the negotiating process where we had to push a little more for our trade-in than I liked (minus 1 star) but overall happily purchased our car from Expressway and working with Casey was great!

Excellent service appointment. Service advisor, Peter quite helpful and very pleasant.Thank you.

I kind of lost hope in buying a new car. I went to so many dealerships which I was turned down multiple times. I thought Expressway Toyota would do the same. I stand corrected. They were absolutely amazing and it was the best car buying experience Ive ever had. Thank you to Saurav, Logan, the man from financing and everyone else that helped me. I Highly recommend 🥰

My mom dropped off my car and came back later to pick it up and now just the inside just needs to be cleaned but overall the brakes that was sticky is now firmed on it too! Thank you! They always take good care of my car!!!

This is a review for their service department. I made an appointment for a check engine light diagnostic and that I would be waiting. When I came they immediately tell me Im not a priority, so I would need to leave my car there for 4 hours. When I questioned why they needed to do that when a diagnostic tool takes a second to plug in, he was like it takes a long time and all the excuses. They charge money to do this service and yet dont want to make a quick 80-100. I popped down the street they did a diagnostic within 10 seconds for free in the parking lot, and I find out whats wrong with my car. Then they even pulled me in to double check. This was about 10-15 minutes all for free. Toyota Expressway will not honor appointments when they are the ones choosing to overbook themselves.

Always a great experience when I come in! Staff are very polite and accommodating. Always on right and make sure I can get Lyfts too and from as shuttle service. Never any problems with my car.

If I could give 0 stars, I absolutely would. I have never received worse customer service in my entire life - which is saying something considering poor customer service is the norm in the post COVID-19 era. They sold me a lemon. They have proved themselves totally inept in repairing the issue, totally inept in providing the simplest of communication around the issue and have left me without a functioning vehicle for over 3 weeks now. Despite offering to get me a rental during repairs I still sit here car-less, unable to get work or do anything really. What an absolute disaster. I wouldnt consider buying from or dealing with Expressway Toyota ever again. Total disgrace.

I went here recently just to browse and ended up finding the perfect match. Casey Eames absolutely went to bat for me and hooked it up. Ask for Casey if you plan on buying a car from here!

Never in my life have I had such a great experience buying a car. Casey Eames is such a caring, honest, upfront and personable gentleman. Truly made car buying a breeze. I recommend everyone who sees this to go to Expressway Toyota and work with Casey. So happy with my brand NEW highlander !!! yayyyyy

This was my first experience buying a car and it went great!Thank You Casey E.+ Steven Z. for making it happen.You are the Best!

I had a great experience with Expressway Toyota! I worked with Josh and he was very helpful and knowledgeable. I would recommend working with him and the team at Expressway!!

Joe was outstanding during my service visit. I highly recommend this place if youre a Toyota owner.

I bought a 2020 Toyota Corolla at Expressway in December, 2 hours after leaving the dealer: I tried to return it, they said that I have to give $3000.00 for them to take it back. I called the sale manager more than 5 times and left messages until now they never returned my call. The car was running great only with ticking clock sound coming from the right side. 3 months later, I returned to the dealer for oil change and tire rotation. After leaving the dealer: the car became very shaky and some days later noise started coming out of the back tires, I checked under the car and found out that it was damaged, fixed and repainted but not reported to Carefax. Today I went back for service and told them about the problems, they kept the car for almost 3 hours and me waiting. After they gave me the key and said there is nothing wrong with the car. I turned it on: under 2 minutes I could hear and feel all the problems.I returned the car inside and let them know that the car was not fixed: one of the employees came out and said: calm down, I told him that Ive been waiting for almost 3 hours and the car is not fixed, he said that he doesnt care and asked:are you a mechanic? I said yes, he said get your car and get the f out and then he walked away. Mr P came to talk to me and the guy that told me to get the f out was coming, I called him by his name, suddenly he became mad and was coming towards me, Mr P stopped him twice. If he got close to me: he would force me to defend myself. I got in my car and left, probably Ill bring it to an independent mechanic to see whats wrong.

I love this place. Staff is really professional. And they do good work. Kudos to Expressway Toyota..

Something really sad happened to me today. My money inside the armrest was stolen after oil change. I want to remind everyone not to put any valuable inside the car. They have the car for an hour for doing the service and anything could be happened. I wish the gentleman who stole my money use the money in right way, please buy some healthy good food and new clothes to your kids. God bless.

I worked with Jason Tan to purchase a new prius prime xle. The entire process was very easy and relaxed. I was informed throughout the process what I needed to bring and when I can pick up the car. Jason was also very helpful to explain details about the car, his own experience, and setting up the Toyota app. Overall it was the best car buying experience I ever had.

Not recommended! We leased 2020 Toyoto Corolla from here, and during our lease, we had to replace a tire and fix a cracked windshield. WE PAID BOTH OF THEM FROM OUR POCKETS! Today, we realized that there is an animal nest on our engine, and it chewed all the engine cables. When they checked the car, they said WE HAVE TO PAY $700+TAX! YOU KNOW WHAT IS FUNNY? THE MANAGER TOLD US THAT WE DIDNT HAVE TO PAY ANYTHING FROM OUR POCKETS AS THIS IS A 2020 TOYOTA COROLLA! YOU CAN SEE HIS COMMENT IN THE PICTURE. BUT HERE WE ARE, PAYING EVERYTHING FOR A LEASE CAR! NOT AGAIN!

This is not a good, professional place you want to sell or trade your car.I tried to sell my car to them after seeing the sign outside of the dealer that says we pay cash for your car. I called and a manager told me to come and see SJ the used car manager within an hour. I arrived ISJ showed up ten minutes later and told me to wait.after half an hour later a very young salesman got my info. Almost one hour later I was told that SJ needs to contact other dealers to give me a price and he was going to call me Monday noon.He never called.I called Tuesday and Wednesday and left messages to his voice mail. I made the page hi but no chance.Finally operator took my message and told me she is going to make sure he will get myrssage.Today is sixth day after my visit there and no form of communication yet.I wasted two hours there

Bought my new Highlander Limited today at Expressway Toyota and worked with Casey. He is very patient and helped me find what I was looking for. My English isnt great but he was understanding. So happy ! Thanks Casey

The finance manager Vladimir Baptiste is awful! He’s not professional and does not explain things well. It was completely confusing and his attitude was not friendly at all. So disappointed!!!Staffs are lack of knowledge. Customer Service was not helpful. No response after you sent an email. I will never come back here.9/9/2021 I am not sure why you have to say you have to attempt reach out to me after I have been posted this comment a month ago. I have reached out to Customer Serivce and wrote an email about it. I never get a response. Plesae dont lie over here. I can show all the emails. I have all the proof. Email was sent from Ann Marie Burke, Customer Relations Manager on 8/3/2021 at 3:09pm, I replied back on 8/4/2021, 12:16am, then she wrote back on 8/4/2021 at 11:26am, I wrote back on 8/4/2021 at 9:33pm, then no response after.Today 9/9/2021, and you said you had tried to reach me? OMG what a lie!

Based upon my recent service experience with the Expressway Toyota staff, I give this dealership a rating of (MINUS 0-1) for their unprofessionalism, impolite, beyond nasty personalities when dealing with customers (problem solving). Their professionalism dealing with customers is the worst I have experienced and my friends and family have stopped going to this dealership (took their business elsewhere) for the same reason.

Entire experience was very smooth. Salesman JD was a subject matter expert in the vehicles. He helped us through our decision process as we did not know which model or even which brand at our first meeting. Dealership is conveniently located, even with occasional traffic. Process of buying, was smooth, hassle free.

What a great experience. Quick and easy from letting them know what I was looking for to the whole close process. Casey was the best and was very knowledgeable and just all around excellent at his job. Love Toyota or even just thinking about buying one? Then definitely go to these guys and I highly recommend working with Casey

Called ahead to check on the vehicle they said they have it make an appointment to see it 1 hour later. I get there and they dont have it magically and say they dont know why they told me they had it on the phone.Update, I was told I would receive a phone call for a good faith offer 3 days ago and still have heard nothing. I have since purchased a vehicle and have no need for them. Buyer beware they make promises they do not keep and lie on public forums to seem like a better dealership then they are. The dealership had my number from my original visit and never attempted to contact after I walked out other then the reply to my review.

Great customer services skill. Nice people and supporters there. Theyre responsible and ready to help you with everything.

My experience at this Toyota Dealership wasn’t that good. I took my car to the dealership because my car was no longer recognizing my key so the alarm would go off until the battery died. I not only told the lady in the dealership this but I also told the guy that put me in for the appointment the day before. When I came the next day for my appointment. I was told that they had to do an emissions test, I asked why since I was letting you know what was wrong with my car the lady said that is the process of how they do things. She also told me that it would cost me 139.00, very disappointing because I didn’t need it. I have my car serviced regularly. The lady then went on to tell me that I would be paying for what my car needed minus the test. When she called me to let me know what the cost would be for the key that I needed she said it would be 365 and change. The next day when I finally went in to get my car the price changed. Not only was I paying for the emissions test I didn’t need but the cost went up to 512 and change. I asked why the price went up more than 100.00 dollars the guy that I spoke to didn’t know. Eventually they put the coat back down to the 365 and change but I should not have had to pay for something I didn’t need to get what I needed. I only went to that Toyota because I was close to work and I thought I would be leaving the same day with my car because I was thinking that my key that I had could be reprogrammed to the car. I would not go to this Toyota dealership again.

This is my 3rd vehicle purchase from this dealership. Each and every time it was very pleasant. My sales person Angelo Gabriel was awesome and very informative as well the finance department. Expressway Toyota will always have a customer in me! Thank you!

Excellent service ... and with Elaines attentions exceeds all expectations...

Best car buying experience. We called in on a used Subaru STI, the woman Kat was very helpful, friendly, and not pushy. We called on a few others but ultimately wanted to view this one the most. Drove about 45 mins to the dealership and greeted Stephen V. From the beginning he was polite, knowledgeable, and did not pressure us. We had a very specific budget in mind and a specific price for the car we traded in. They exceeded our needs by getting us below the payment we wanted and offered to fix the minor cosmetic issues with the new car, free of charge. The finance man, Gus, was also very friendly and was not pushy at all. Overall, we had a wonderful experience and will certainly recommend them to friends and family! Thank you to everyone who helped us!

I had a great experience at Expressway Toyota when I took my car in for service. I arrived on time and they took my car right away. I then went inside and was helped by Joe who explained my options for service. I had more included sessions than I needed in the 2 years since I havent been driving as much during Covid and Joe helped me make the decision to skip down to get more services like topping off fluids, tire rotation and the like. It made sense and I appreciated him breaking it down for me.It was early in the morning and I didnt need my car until the evening, so I told them not to rush. They normally have a shuttle service, but the guy wasnt there that day. Instead, Joe booked me a Lyft home and helped me get a Lyft back to the dealership that evening. I was blown away that they offered free Lyft rides to and from! I live close by, but still. That was amazing!Joe was super friendly and kept me updated every step of the way. I recommend him and Expressway Toyota. I couldnt have asked for anything more.

In my opinion Toyota expressway is a nice place to go to buy a car everyone is friendly an treat you nice. Also, they ask you if you need something oh you are ok this my first time here and I like a lot. The sales representative that I have it was the best because he find what I was looking for and the best customer service that I have.

Expressway Toyota is awesome. Great people. Great Service. Great Work. Expressway Toyota is uber fire.

Great staff very knowledgeable and made my purchase easy

I went to find the perfect car for my budget and the sales team delivered. Casey Eames was friendly, transparent, and made the process very easy.

Took car i just bought to them.. Toyota 2007 hybrid (camry)... They didnt charge me up when they did diagnostics... Told me honestly to give it back to corner gas station to fix and said i shouldnt keep this beautiful car cause drivers foot area was wet and might have mold issues eventually. My first car ive bought and its beautiful... Guess i better return it and remember tge one day i actually have with it! 😟 $146 couldve been more...

Good and quick services with pocket-friendly charges...

Great service and kind staff! Henry was great.

Purchased a Camry at Expressway and had an awesome experience. I worked with Casey and he’s great. Made car buying a breeze I would highly recommend working with him.

My experience with Casey Eames was nothing less than fantastic. He was knowledgeable, receptive to my needs, helpful and flexible. Thanks again, Casey!

At the end I got a good deal...

Great place for leasing/buying with nice price

My 2006 4Runner developed some nasty frame rust and sadly needed to be replaced. I spent weeks looking in my local area (New York City) for a replacement but everything was either way overpriced or in poor condition.I found a 2018 Limited at Expressway. My father was able to test drive it for me and when he said, “it’s a good choice,” we started the paperwork.Everything was done electronically via text and email and JD, my sales person ensured that EVERYTHING was ready to go before I hopped a train to Boston to pick up the new truck.The whole experience with Expressway was incredibly easy and stress-free. They made sure I got an unbeatable deal (which I did) and worked hard to get everything ready to go.When I arrived at the store, JD bought me lunch from the dealership’s cafe while he wrapped everything up.Thanks JD, Robert, and Ali for your help!

This dealership has been very kind to my family and I as well as give us a good deal. They have allowed us to explore the new car before we bought it and showed us the features of it.

Completely unsatisfied. The problem with my car, which was purchased at Expressway, was not resolved. 3 hours wasted. It won’t let me give no stars.

Service at Expressway is always nothing but exceptional. Great people and environment all around 👍🚘

Excellent service. Peter is very professional and knowledgeable. Always a pleasure dealing with him

Great location, careful exiting yard however.